Standaard kamer | Luxe beddengoed, gratis wifi, beddengoed

Beoordelingen van Townhouse Motel

2 out of 5
Townhouse Motel
509 Yakima Valley Highway, Sunnyside, WA

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 9 van 36 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 36 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 36 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 36 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 36 beoordelingen" "

7,0/10

Netheid

8,2/10

Personeel en service

6,4/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Kerry

Reisde met een groep, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was cheap and one night. The sheets looked clean. The lamp didnt have a shade, the curtains were yellowed and the tub didnt drain. Im not sure what material the towels were but they did not absorb anything. I think that room had seen some things. But the lady in charge was polite.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

renee, saratoga springs

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Outdated, dirty, stinks, nasty bedding, floor very dirty, room had heavy smoke smell and it was a non smoking room. Towels were gross and had hair all over them. The shower curtain and window curtains looked like there is blood on them. The refrigerator was dirty inside and out. I would not recommend this place.
1 nacht verbleven in mei 2023
Reactie van FK op 2 jun 2023
We are very sorry that you were unhappy staying at our Motel. The room you stayed in was remodeled with everything including new beds, new floor, new walls and etc. Regardless. we are sorry that you had bad experience but we will continue to improve our services.Thank you

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What I liked was a clean room, laundry was clean as well, the AC worked and so far, it has been quiet. Reasonable accommodations after a day on the road. Food can be found down the road.
1 nacht verbleven in mei 2023
Reactie van FK op 1 jun 2023
Thank you for the wonderful review, we will continue to do our best.

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Fred op 6 mei 2023
Thank you for such a wonderful remarks, We are very pleased and hope to see you again

10/10 – Uitstekend

Pedro

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2022
Reactie van Fred op 3 dec 2022
Thank you for the wonderful response that I'm glad you enjoyed staying at our motel. Please come again.

6/10 – Redelijk

Bonita

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It was ok
1 nacht verbleven in augustus 2022
Reactie van Fred op 12 aug 2022
Thank you for staying at we can do better our facility and hope we can serve you better next time

10/10 – Uitstekend

MERLIN

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
PRICE AND AVAILABILITY
1 nacht verbleven in augustus 2022
Reactie van Fred op 12 aug 2022
Thank you for nice comments and we hope to see you again.

8/10 – Goed

Susan

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The owners are extremely nice and welcoming. Our room was clean and comfortable with a new bed, which was very comfortable. It is an older facility, but it's a decent place at a reasonable price.
2 nachten verbleven in juni 2022
Reactie van Fred op 12 aug 2022
Thank you for such nice comments and we hope to see you again.

2/10 – Ontzettend slecht

Ionut

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Mariluz

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was okay not the best but okay they are friendly attended wut we needed n stuff parking was good
4 nachten verbleven in maart 2020
Reactie van FK op 7 mrt 2020
we appreciate your positive feedback and we do try our best to let our guest have their best time while their staying here. Thank you again and we look forward to see you again.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Would not stay here again, EVER
Very nice guy at check in but the rest was terrible. The rooms were dirty and old. The carpet smelled like vomit. We slept in our clothes on top of the beds and kept our shoes on all the time. Would NOT even consider taking a shower or even sitting on the toilet seat. One of the people in our group refused to stay in room and slept in the car. A few rooms had recently been condemned by the city. I would say to avoid this place.
1 nacht verbleven in juli 2019
Reactie van helen op 16 jul 2019
Dear Anonymous! I fully apologized your recent stay at townhouse motel. We recently shampooed carpet and all comforter and linens are changed! Bathroom are always sanitized every surfaces including tub, toilet and sink! All towels are very clean and spotless as well. Some of our motel rooms are completely remodeling in process. Also we have continental breakfast and free wifi available. Please we will love to serve you and your family again in near future. Thank you

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019
Reactie van Helen op 16 jul 2019
Thank you so much! We will love to serve you and your family near future again

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Woke up to bed bugs crawling on us and a cold shower.
1 nacht verbleven in juni 2019
Reactie van K op 19 jun 2019
We do not have bed bugs in our Motel and we do have hot water also. I think you did not control the shower shot off handle right. we do hope that you have better experience with us next time.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Pros: it was very reasonably priced, and the hotel staff was awesome. Cons: I
1 nacht verbleven in april 2019
Reactie van helen op 17 mei 2019
Dear Anonymous ! Thank you for staying at Townhouse Motel. We are the most reasonable price in Sunnyside and are trying to update our motel rooms as brand new ones as well. We have wifi and continental breakfast available. I hope we could serve you and your family near future. Thank you again

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
This is the epitome of a cheap motel. It’s basic and provides an indoor place to sleep. There was a used bandage and some cotton swabs sitting on the bathroom heater. For its very basic level of service, it was worth what I paid for it.
1 nacht verbleven in april 2019
Reactie van Helen op 17 mei 2019
Dear Anonymous! Thank you for staying at Townhouse Motel. We are trying to serve you and your family as comfortable way we could. We are trying to remodel our rooms as brand new ones. We also have continental breakfast and wifi available as well. We will be honor to serve you and your family near future.Thank you again.

2/10 – Ontzettend slecht

Melissa

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sleezy hotel
It was run down, sleezy place with bad parking. There was no clerk at the desk, and none answered the bell. The dog barking behind the door was the only response to the door bell.
1 nacht verbleven in april 2019
Reactie van Helen op 17 mei 2019
Dear Melissa! I fully apologized about your recent reservation. We have 24/7 front desk staff available and couldn't understand how our staff missed your recent visit!. We are trying to remodel our rooms as brand new ones and have wifi and continental breakfast available as well. Please give us a chance to serve you and your family near future. Thank you so much.

6/10 – Redelijk

miguel

Positief: Personeel en service
Just a stay
Just your typical motel .nothing fancy.just a place to lay your head for the night
3 nachten verbleven in september 2018
Reactie van helen op 9 okt 2018
Thank you for staying at townhouse motel and we have free wifi , continental breakfast , fresh coffee , and water bottles. We are truly apologize about the level of service and we brought this issue to our team members and our manager to improve quality of service. We hope we will get the opportunity to serve you again near future.

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in september 2018
Reactie van helen op 9 okt 2018
Dear Anonymous ! I fully apologized your recent stay and negative experience at townhouse motel. We shared this issue with our team members and manager to improve the quality service to meet customers' expectations. We hope you give us an opportunity to serve you again near future. '

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Quick stay
We were skeptical of the area, but the room was clean. Bare bones amenities, not even a picture on the wall! They made room for our trailer and allowed us to leave it beyond checkout time, when we returned from the family event. The bed was VERY hard.
1 nacht verbleven in september 2018
Reactie van helen op 9 okt 2018
Dear Anonymous! Thank you for staying at townhouse motel and We fully apologized your negative experience at recent stay. I just want to point out that we have free wi, free continental breakfast and free water bottles. We shared this issue with our team members and manager to meet customers' expectation. I hope you give us an opportunity to serve you again near future. thank you

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2018
Reactie van helen op 9 okt 2018
Dear anonymous! Thank you for staying at townhouse motel and we fully apologized any negative experience. We shared this issue with our team members and manager to meet customer's expectations. We hope you give us an opportunity to serve you again near future, We have free wifi , continental breakfast and free water bottles also. Thank you again

6/10 – Redelijk

william

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The motel clerk was nice. Room was run down but when you want a cheap room you get one. Bed was ok and that was all we needed. Next time i will spend a little more money.
1 nacht verbleven in augustus 2018
Reactie van helen op 15 aug 2018
Thank you for staying at townhouse motel. As your feedback, we will bring this matter to our management and staff to improve the most updated rooms as possible. Hopefully, we will serve you again near future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
They took real good care of our family
1 nacht verbleven in juli 2018
Reactie van townkeeper op 9 aug 2018
Our staff here at Town House thank you for your wonderful comments. we hope to see you again.

8/10 – Goed

Joe, Port Townsend, WA

Positief: Netheid, personeel en service en comfort kamer
Economical and clean - I’d stay here again.
1 nacht verbleven in juli 2018
Reactie van townkeeper op 9 aug 2018
we appreciate your comments and we hope to see you again next time you pass by this area

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in juli 2018
Reactie van helen op 19 jul 2018
Mr. Anonymous! Thank you for staying at townhouse motel and your pleasant recent stay.

6/10 – Redelijk

Adrienne, Seattle, wa

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Had no idea where the hotel was, since it was connected to the back of a convenience store. No one in the office, had to go to room 15 to get help. I am assuming this is one of those motels that are treated more like apartments. I would only recommend this place if you are strictly sleeping, nothing else. Neighborhood isn't very nice, a lot of interesting people in the parking lot. Not the best, but for $60 a night after taxes, can one really complain?
1 nacht verbleven in juli 2018
Reactie van helen op 17 jul 2018
Mr.Adrienne! We are fully apologized that your checkin was delayed and you had a difficult finding our motel. We have front desk staff member available 24/7. We also have clean room , free wi-fi. ,fresh coffee and donuts available in the morning. We are truly sorry that your personalized customer service wasn't met to your expectation. We have shared your experience with our team members and manager. We hope to get the opportunity to serve you again near future.

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
A Clean Dive (that's not an Olympic event!)
Old motel kept clean but it's super old with wear and age covered over with a thick layer of paint. It's a clean dive but still a dive.
1 nacht verbleven in juni 2018
Reactie van helen op 19 jul 2018
Dear Anonymous! Thank you for staying at townhouse motel. We have shared your feedback with our team members and manager to update our rooms up to your expectations. I hope to get the opportunity to serve you near future.

2/10 – Ontzettend slecht

J's

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bare minimum, bare walls
Sheets were clean. Carpet was stained, bathroom and shower, might be clean but in such disrepair that we did not trust them. Patched up holes in the bathroom door and no door on closet, whole room in desperate need of clean paint. Clean paint would do wonders and make it look clean too. We deffinitaly stayed in better motels for $45.
1 nacht verbleven in mei 2018
Reactie van helen op 19 jul 2018
Mr.J. We are fully apologized your unpleasant experience at townhouse motel. We have shared your feedback with our staff members and manager to update that room up to expectation. We will be very appreciated to get the opportunity to serve you near future.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
People talked outside my window all night. Did not feel safe. Room was really rundown

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice dive
Very cost efficient!!!!

8/10 – Goed

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Townhouse Motel Sunnyside
Check in was very easy and quick. One nice touch was a call about 2 hours before I arrived confirming that I was coming. I got in late that evening and was so glad that everything went so smoothly.

10/10 – Uitstekend

Alvin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice folks, old motel. Room was clean and the area is safe. It was close to a basketball tournament I was sttending.
1 nacht verbleven in februari 2018

8/10 – Goed

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2018

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Beds where hard as rocks. But for the price.
The room was freezing when we got there. The bed was cold. There where people yelling out side are room. Nice way to wake up. But for the price a place to lay your head and cheap. Hey the price was great. But I won't stay there again.
1 nacht verbleven in januari 2018
Reactie van helen op 19 jan 2018
Dear Anonymous! We fully apologized about your recent experience at Townhouse Motel. We have discussed this matter with our team members that we have turned on heaters in advance before customers check in. We hope to get an opportunity to serve you again in near future,

8/10 – Goed

Watson

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Basic accommodation.
It's a basic older hotel and not fancy but for the money it wasn't bad. It had cable and a small fridge and microwave. The lady at the front desk was very nice.
1 nacht verbleven in december 2017
Reactie van helen op 15 jan 2018
Mr. Wason! Thank you for staying at townhouse motel. We are very appreciated you recognizing our best rate and personal customer service. we definitely have free wi fi also. we hope you come back to stay at townhouse near future.