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Beoordelingen van Hotel Seri Malaysia Sungai Petani

3 out of 5
Hotel Seri Malaysia Sungai Petani
Seksyen 21, Jalan Pasar, Sungai Petani, Kedah

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 3 van 54 beoordelingen" "
Gastenscore: 8 - Goed. 21 van 54 beoordelingen" "
Gastenscore: 6 - Redelijk. 20 van 54 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 54 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 54 beoordelingen" "

6,4/10

Netheid

7,2/10

Personeel en service

6,8/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

Beoordelingen

6/10 – Redelijk

Makiko

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

8/10 – Goed

Abdul Mukti

1 nacht verbleven in oktober 2022

6/10 – Redelijk

Juita

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
A night of experience
room was comfortable but there was no service lift to go to upper floor which is a hassle for me as i have a big luggage with me. the water pressure in the shower was poor. serivce at the cafe d'luaq was also slow. other than that it was a pleasant stay
1 nacht verbleven in november 2020
Reactie van Management Hotel Seri Malaysia Sungai Petani op 2 dec 2020
Thanks for staying with us. We appreciate your feedback! We will improve our service..thanks for give us opportunity to serve you again..

8/10 – Goed

Hanafi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2020
Reactie van Sam op 25 mrt 2020
Thank you very for such constructive rating. We are pleased and delightful with your holiday experience at our hotel. We are looking forward for another opportunity to serve you again in the near future. Thank you.

8/10 – Goed

Tira, KL

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Customer service is so good but cleanliness of the toilet is so bad
1 nacht verbleven in november 2019
Reactie van ALWANI op 4 dec 2019
Dear Guest, Thank you for staying with us. We know that you have many options when choosing where to stay but, The Fact that you choose Hotel Seri Malaysia Sungai Petani is an honour to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything which you feel like we overlooked please let us know for our improvement Looking forward to welcome you again soon. Management Hotel Seri Malaysia Sungai Petani and wish to extend our sincere apology for the unpleasant experienced encountered during you recent staying our hotel. As much as we could, trying to minimize the shortcomings but it is inevitable that certain things may have been overlooked by us. The Hotel Management therefore, would like to apologies on the less of satisfactory in our services which resulting disappointment by such a valuable guest as you. The Management is taking note of this occurrence and seriously looking into solving the problem. Nevertheless, we appreciate and thank you for the constructive comments and feedback on the inconvenience and level of service and quality. It enable us to improve and overcome our service challenge in future and looking forward to host you again

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is what to be expected from seri malaysia
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in juli 2019
Reactie van HOTEL MANAGEMENT op 22 jul 2019
Dear Guest, Thank you for staying with us. We know that you have many options when choosing where to stay but, The Fact that you choose Hotel Seri Malaysia Sungai Petani is an honour to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything which you feel like we overlooked please let us know for our improvement Looking forward to welcome you again soon. Management Hotel Seri Malaysia Sungai Petani

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2019
Reactie van management op 17 jun 2019
Salam Sejahtera from SERI MALAYSIA SUNGAI PETANI HOTEL. We are in receipt of your complaint via front office guest comment comment and wish to extend our sincere apology for the unpleasant experienced encountered during you recent staying our hotel. As much as we could, trying to minimise the shortcomings but it is inevitable that certain things may have been overlooked by us. The Hotel Management therefore, would like to apologise on the less of satisfactory in our services which resulting disappointment by such a valuable guest as you. The Management is taking note of this occurrence and seriously looking into solving the problem. Nevertheless, we appreciate and thank you for the constructive comments and feedback on the inconvenience and level of service and quality. It enable us to improve and overcome our service challenge in future and looking forward to host you again

8/10 – Goed

Anita, Oregon

Positief: Personeel en service, comfort kamer
Good value in Sungai Petani
The people at Seri Malaysia in Sungai Petani were great, and the room itself was basic but clean. The AC worked, the WiFi was fine, and there were adequate electrical outlets. The bathroom had definitely seen better days, with chipped tile and ragged towels. We did not have breakfast there so I can't comment on that. There are restaurants nearby. The hotel was adequate for our one-night stay and a good base for exploring this area, and good value for money.
1 nacht verbleven in juni 2019
Reactie van MANAGEMENT op 12 jun 2019
Salam Sejahtera from SERI MALAYSIA SUNGAI PETANI HOTEL. We are in receipt of your complaint via front office guest comment comment and wish to extend our sincere apology for the unpleasant experienced encountered during you recent staying our hotel. As much as we could, trying to minimise the shortcomings but it is inevitable that certain things may have been overlooked by us. The Hotel Management therefore, would like to apologise on the less of satisfactory in our services which resulting disappointment by such a valuable guest as you. The Management is taking note of this occurrence and seriously looking into solving the problem. Nevertheless, we appreciate and thank you for the constructive comments and feedback on the inconvenience and level of service and quality. It enable us to improve and overcome our service challenge in future and looking forward to host you again

4/10 – Matig

Bunga

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Warm welcome by the staff. Great! Dislike: toilet bowl looks rusty and dirty..shower not user friendly. Nasi lemak was served after half an hour waiting. Some of plates were not clean. No elevator provided, so we have to bring up our heavy baggage by stepping up the stairs...uhuhuhu
1 nacht verbleven in juni 2019
Reactie van MANAGEMENT op 12 jun 2019
Salam Sejahtera from SERI MALAYSIA SUNGAI PETANI HOTEL. We are in receipt of your complaint via front office guest comment comment and wish to extend our sincere apology for the unpleasant experienced encountered during you recent staying our hotel. As much as we could, trying to minimise the shortcomings but it is inevitable that certain things may have been overlooked by us. The Hotel Management therefore, would like to apologise on the less of satisfactory in our services which resulting disappointment by such a valuable guest as you. The Management is taking note of this occurrence and seriously looking into solving the problem. Nevertheless, we appreciate and thank you for the constructive comments and feedback on the inconvenience and level of service and quality. It enable us to improve and overcome our service challenge in future and looking forward to host you again

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in mei 2019
Reactie van SERI MALAYSIA SUNGAI PETANI MANAGEMENT op 15 mei 2019
Dear Guest, Thank you for staying with us. We know that you have many options when choosing where to stay but, The Fact that you choose Hotel Seri Malaysia Sungai Petani is an honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything which you feel like we overlooked please let us know for our imrovement Looking forward to welcome you again soon. Management Hotel Seri Malaysia Sungai Petani

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Semua okay. Service bagus
1 nacht verbleven in maart 2019
Reactie van Hotel management op 2 mei 2019
Dear Guest, Thank you for staying with us. We know that you have many options when choosing where to stay but, The Fact that you choose Hotel Seri Malaysia Sungai Petani is an honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything which you feel like we overlooked please let us know for our imrovement Looking forward to welcome you again soon. Management Hotel Seri Malaysia Sungai Petani

6/10 – Redelijk

Ms, Melaka

Positief: Netheid, comfort kamer
Great location, easy to access
1 nacht verbleven in februari 2019
Reactie van management op 29 mrt 2019
Dear Guest, Thank you for staying with us. We know that you have many options when choosing where to stay but, The Fact that you choose Hotel Seri Malaysia Sungai Petani is an honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything which you feel like we overlooked please let us know for our imrovement Looking forward to welcome you again soon. Management Hotel Seri Malaysia Sungai Petani

8/10 – Goed

Syamim, Kangar

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018
Reactie van Hotel Seri Malaysia Sungai Petani op 12 dec 2018
Thank you stay with us!!

6/10 – Redelijk

Syed Munir Anuar

1 nacht verbleven in november 2018
Reactie van HOTEL SERI MALAYSIA SUNGAI PETANI op 4 dec 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice location, hotel & service. Small bathroom & leaking hose. Room smell like someone smoking in there..room 239..i think its from a/c..or maybe somewhere else..pls check..
2 nachten verbleven in november 2018
Reactie van HOTEL SERI MALAYSIA SUNGAI PETANI op 4 dec 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Ghazali

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
1 nacht verbleven in november 2018
Reactie van HOTEL SERI MALAYSIA SUNGAI PETANI op 4 dec 2018
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

hood

2 nachten verbleven in oktober 2018
Reactie van Hotel Seri Malaysia Sungai Petani op 8 nov 2018
Thank you for your feedback.

8/10 – Goed

MAZA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2018
Reactie van Hotel Seri Malaysia Sungai Petani op 8 nov 2018
Thank You For Your Feedback

8/10 – Goed

HAMIDAH, Kuala Lumpur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff are friendly and helpful The Hotel however doesn't have lift to the upper floors its cumbersome for us to carry our luggage to our rooms Pls consider to install lifts for the convenience of guests Thank you
1 nacht verbleven in augustus 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Near the KTM station
The toilet needs to be refurbished. There are stains and cracks on the Wales & Also the wash basin. The toilet bowl is Also Sorry & stained. Break fast was bad. There was Not enough food & replenishing was rather late.. we had to wait a long time. They even tan out of serving plates..
1 nacht verbleven in juni 2018

2/10 – Ontzettend slecht

Ada , Pahang

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Crowded place but near to ktm station.
Pillow & mattress not comfortable for me & my family. I got backache after wake up every morning. Small bathroom & broken toilet (flush tank). Food is not delicious.
3 nachten verbleven in april 2018

8/10 – Goed

Jamaliah

Positief: Personeel en service

8/10 – Goed

Jamaliah

Positief: Personeel en service

4/10 – Matig

Albert, Kuala Lumpur, Malaysia.

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Hotel near town & public transportation.
Hotel location is very good, near town and public transport, but shockingly, TV provided in room does not serve it's purpose as nothing can receive in every channels which is just like staying in jungle. It's shocking to see the lackadaisical attitude of the technical staff who just came to see the TV & refused to even try to adjust the channels when requested. He even proudly told me that "it's like this one, cannot improve anymore" and then just walk off, without doing anything at all, not even trying to test or adjust the aerial cable connection, which I noticed was very lose not properly connected. Why the hotel need an employee who just spend his time walking around not knowing his scope of work??
2 nachten verbleven in februari 2018

8/10 – Goed

Wei Hung

Positief: Personeel en service, staat van de accommodatie en faciliteiten
its ok
fair enough for the hotel price, but the wifi speed really need to be improved
1 nacht verbleven in januari 2018
Reactie van The Management. op 24 jan 2018
Dear Valued Guest, Thank you for your feedback with regard to your stay with us recently. We have taken note of your comments highlighted and we on progress towards upgrading our WiFi facilities. Once again, thank you for your feedback and we are looking forward to welcoming you back to stay with us again.

6/10 – Redelijk

Ken Jack

Negatief: Personeel en service
Free breakfast but not enough food
Room is decent enough but the television is NOT... We virtually can't watch any TV programs due to bad reception or the TV is really screwed up. Breakfast time is the worst! They charged for 2 additional kids but turn out there was NO re-fill for the food in the buffet line. To make matter worse, there was NO more bread left when we wanted to eat some toast! Why give FREE breakfast when you don't have enough food to serve? Captain offered a half refund when I complained but I rather choose NO refund so I can write an honest review of the hotel. Yes, you can't complain much when Seri Malaysia room rates are one of the lowest but at least, be sincere when it comes to service and promotions.
2 nachten verbleven in november 2017

8/10 – Goed

LAI

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2017

4/10 – Matig

Abdul Rahman

Negatief: Staat van de accommodatie en faciliteiten
Average value for money.
5 /10
1 nacht verbleven in oktober 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2017

6/10 – Redelijk

MOHD SOFRI

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 star
Please improve service customer,room dan food
2 nachten verbleven in oktober 2017

6/10 – Redelijk

Burhanuddin

Positief: Netheid, personeel en service en comfort kamer
Okay la
It was alright but the carpet smelled moldy
2 nachten verbleven in november 2017

8/10 – Goed

Emeline, Penang, Malaysia.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Confortable and near to town.
Comfortable and near to the function we attend staff is polite environment is clean.
2 nachten verbleven in juni 2017

4/10 – Matig

Elizabeth

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hi, hotel is fine, but water gets flooded up, after shower. As for entertainment, TV shows - no programmes for other languages except Malay,Chinese
2 nachten verbleven in mei 2017

6/10 – Redelijk

rajkumar

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
i was 1st time in hotel..my room nom 311...when they i was book another room for my family..almost 2 room rdy i take under my name..tat day also from my office almost 10room was book at same hotel.. toilet bowl all looking like motel..flash pakai tali ikat the holder.. toilet bowl n veiw inside toilet all look like very old ... very bad condition ,some more water supply very slown air condition all very poor cooling.when was report they say technician not around here n change room..some more the bad thing mosquitoes(nyamuk)too many at inside room.. my bad experience 1 was parking my car in hotel compound ..morning went to check out sock see my car glasses back side was broken my somebody to stolen ..i do know were was security going ..i went to report to management they simply say parking car is on risk .. u can do complain letter n i will pass to management n u go police station to report..tat is the manger word to converse me.. very sad day n bad experience for me..

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Basic Stay
It's merely a old budget hotel that is suitable for many sales personnel.

6/10 – Redelijk

RIZAL

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Worth for price, but reception bit clumsy almost miss my online fully paid booking. Missed Nasi Lemak as breakfast dish..overall worth it..

6/10 – Redelijk

Mohd amir ali

Positief: Personeel en service
The room are good but they used torn sheet.

6/10 – Redelijk

Geverifieerde reiziger

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten

6/10 – Redelijk

Geverifieerde reiziger

6/10 – Redelijk

mohammad hafiz

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer

6/10 – Redelijk

Marina, Kelantan

Positief: Netheid, comfort kamer
Average
It is a good hotel for a night stay. Other than that, everything was average in my opinion.

8/10 – Goed

farah umaira

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service

8/10 – Goed

Mohd Faris, Semenyih

Customer Feedback
Average