Dear guest, we thank you for the time you've spent at Hotel Astoria and for the time you've spent writing this comment. Hoping to see you again and we send our best regards. The direction

Dear client, we thank you for your stay at Hotel Astoria and for the time you've spent writing this comment. We are sorry to read about the ventilation in the bathroom, but as it is very quiet, it is usually not noticed. The air conditioning is centralized and consequently always working, but not knowing the room number in which you stayed, we cannot provide to verify the reliability of your annotation. If we had been advised at the reception, we would have immediately checked and repaired the possible damage accordingly, as we are always available to meet the customer's needs. As for the possible presence of bedbugs, we daily check the rooms at the clients' departure and we found no problems. We hope to see you again and we send our best regards. The direction