Hôtel Stanwell, Staines

« Terrible experience. The property owner was extremely rude. I booked a room for my husband, baby, and I. I followed up via email to confirm how many of us would be expected and asked if they had a cot we could use. They responded positively confirming they would have the cot in our room waiting for us. On the day of our booking we were informed that we had booked the wrong room that only accommodates 2 people and he could move our room for the night. By the time we had driven 2 hours to the...

« This establishment is simply insalubrious.It was impossible for me to stay overnight.I have made a reservation elsewhere.I hope that my two nights will be reimbursed.I am enclosing photos taken on the spot on my arrival. To vomit, flee this hotel proposal! When you read the reviews and comments, it is unacceptable that Hotels.com can still offer this place! Not to mention the stench of cannabis and drog in the courtyard »

« Nice, old classy place, well kept with up to date furniture and a mini frig stocked with free snacks and drinks, but the advertised free self-parking is only in the street, which fills up quickly. They have a small front yard where a few vehicles can park after checking in for a cost of ten (10) British pounds. »

« La télé ne fonctionnait pas et la literie est à revoir. Néanmoins l’hôtel est très bien situé à proximité de toutes les commodités. »

« Very happy with our stay. Unfortunately we had an issue with the air conditioner in our room (was unlucky this was during a heatwave) but it was able to be fixed enough for it to work, unfortunately it was still making weird noises during our stay. Brought it up during check out, and was told they’d get it looked at again, so it shouldn’t be a problem anymore. As for the room was very nice and cleaned well every day of our stay. We really enjoyed the fresh water and coffee available at reception...

« L'hôtel est vraiment parfait y'a rien à redire, très propre, vraiment jolie et super confortable, le personnel est adorable et très disponible, le bâtiment est très bien situé dans un rue avec beaucoup de commerces et de possibilités pour manger ainsi que proches des stations de métro et de trains ! »

« Proche du métro, hôtel et chambre propre, personnel serviable. Parfait ! »

« Tout a été dit Everything was already said. Neither good nor bad Nothing extraordinary »

« Tout était parfait. »

« Personnel très agréable, les chambres très propre »

« Rude staff, couldn’t do the check in at 14:45 which stupid »

« Very disappointing experience, especially considering the price paid. This property is advertised and priced in a way that may suggest a hotel, but it is actually summer student accommodation. I wanted to change the accommodation as soon as I arrived, but my request was refused. The standard of service was unacceptable. After four days, I had to contact reception myself to ask for clean towels and fresh bed linen. Even more seriously, my personal belongings were removed from my room and placed...

« Cet hôtel est très bien si vous n'y restez que quelques jours (moins d'une semaine). Les points positifs : - Chambres pas chères (j'ai payé 440€ pour 7 nuits. Prix imbattable, sachant que l'hôtel est situé au coeur de Londres !) - Petit, »

« Personnel de confiance Th »

« Great place to stay »

« Chambre propre et commerces à proximité ainsi que station de métro. »

« Très bien placé ! Rapport qualité prix imbattable »

« Points positifs : situation proche de la gare de St Pancrace - Bon petit-déjeuner - salle restauration agréable et confortable - literie de qualité Points négatifs : bagagerie payante (3 livres par bagage) et early booking payant (15 livres) - accueil peu sympathique - et chambre sans fenêtre au sous-sol !!!! - ascenseurs petits - chambre petite et sans possibilité d'aération - salle de bain fonctionnelle mais très modeste - nettoyage des chambres tous les 4 jours!! Convient pour un hôtel de...