6/10
We had contacted the hotel before arrival and on the pre arrival check in to say that my husband had mobility issues, we were put into a room on the first floor but the lift was not working. It was a major struggle for him. They assured us it would be fixed by that evening, as it was a Friday afternoon when we arrived I was dubious. The next day we were offered a ground floor room. The rooms need to be sound proofed as we could hear when someone was using water, washing, showering filling the kettle. Also could hear people talking as though they were outside our room. The staff were lovely, but after the experience we had we feel we are due compensation.
Diane
Séjour de 3 nuits en juillet 2025