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Beoordelingen van H Hotel

4 out of 5
H Hotel
St. Georges Road, St. Julian's

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 246 van 438 beoordelingen" "
Gastenscore: 8 - Goed. 116 van 438 beoordelingen" "
Gastenscore: 6 - Redelijk. 39 van 438 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 438 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 438 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

SANDRA

Reisde met familie
Positief: Voorzieningen
soneel was super vriendelijk. Alleen jammer dat het dakterras niet open was. Kamer net en heel ruim.
7 nachten verbleven in januari 2024
Reactie van Customer Relation's Manager op 10 feb 2024
Dear Ms Sandra,Thank you for finding time and sharing your nice feedback with our team. We appreciate a lot your comments and great points given for all our services. We work hard in order to meet your needs and provide you with relaxing time during your holidays.You are more than welcome to visit us again in summer time when the roof top terrace will be open, kindly note that it operates from May-October depends on weather permitted condition. We sincere looking forward to host you in the upcoming future. Best Regards, Customer Relation's Manager

10/10 – Uitstekend

Rafayel

9 nachten verbleven in december 2023
Reactie van Customer Relations Manager op 11 dec 2023
Dear Rafayel, Thank you for staying at H Hotel & SPA and taking the time to provide us with the highest rating. We are delighted to see your satisfaction and we hope to welcome you again soon!Best Regards,

8/10 – Goed

Muriel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De ligging van het hotel was voor ons perfect!! Het ligt in een druk uitgaansgebied , veel winkels en naast een baai waar je heerlijk op een ligbedje de hele dag kunt zonnen! Als je voor rust komt kun je beter naar een ander gebied gaan, wij hebben bewust gekozen voor die drukte!!!! Het hotel was schoon en netjes. Het ontbijt vonden wij niet goed! Droog brood en heel simpel! Ontbijt was ook binnen en erg donker! Ook vonden we de hoek waar het ontbijtbuffet stond erg klein voor zoveel gasten! Dus hebben uiteindelijk elke dag ergens anders ontbeten! Wat ik heel erg miste op de kamer waren rekjes voor de handdoeken, zelfs op het balkon niet! Heb dat aangegeven en ik moest mijn handdoek maar buiten over de stoel hangen!! Voor de rest waren de kamers super!
12 nachten verbleven in augustus 2023
Reactie van Customer Relations Manager op 14 sep 2023
Dear Muriel, Thank you for staying at H Hotel & Spa and taking time to post a review and mention both positive and less positive experiences of your stay. We are really pleased to know that your overall stay was nice and that you got to enjoy our festive atmosphere and lively area, with convenient location for sightseeing. It also makes us happy knowing that you liked our comfortable and clean rooms. On the other hand, we are sorry for any dissatisfaction with our breakfast, your kind suggestion will be forwarded to the relevant team and taken into account. We are also working on the towel racks and we hope that everything will be in perfect shape until your next visit. Thank you again for sharing this feedback, our team is eagerly hoping to have an opportunity to welcome you back in the future!Kind Regards,

8/10 – Goed

Lars

10 nachten verbleven in juli 2023
Reactie van Customer Relations Manager op 1 sep 2023
Dear Lars, Thank you for staying at Hugo's Boutique Hotel and for your rating. Should you wish to provide us with further feedback, please do not hesitate to contact us. Kind Regards,

8/10 – Goed

Jamie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and good beds
8 nachten verbleven in juni 2023
Reactie van Customer Relations Manager op 12 jun 2023
Dear Jamie, Thank you for staying at H Hotel & Spa and finding some time to review us. We are pleased to see that our central location in a vibrant area was convenient for you to easily explore some of the main attractions of the island. It is also nice to know that you enjoyed our comfortable rooms, we are happy to acknowledge that you had some relaxing time while staying at H Hotel & Spa. We hope to get another opportunity to host you and create an even better experience!Best Regards

10/10 – Uitstekend

Demi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ik heb een top verblijf gehad! Het enige nadeel was dat het hotel midden in een uitgaanscentrum lag, waardoor er veel geluidsoverlast was wanneer wij wouden slapen, toeterende auto’s etc. Super tof hotel, DJ bij het zwembad, leuke feestjes bij de Infinity Pool! Schone kamers met een mooi interieur.
14 nachten verbleven in augustus 2022

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooie kamers , super vriendelijke manager en nachtwaker. Mooi zwembad, elke dag nieuwe flesjes water op de kamer. elke dag kamer proper gemaakt. Helaas kamer wat donker en hebben we spiegel dagelijks moeten verzetten om ons klaar te maken. Hotel heeft geen eigen strand zoals hotel ernaast jammer...
10 nachten verbleven in juli 2022

4/10 – Matig

Badr

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service en comfort kamer
PLEASE CONSIDER BEFORE BOOKING
The hotel might look good, but the experience was very very bad. Perhaps most of the positive reviews were based on summer holidays. I stayed during the winter season. Good points: - Good smell inside - Location was great - modern facilities and building - great options for food Bad points: - No airconditioning, only heater - Room was extremely isolated which caused room temperature to be very high - In order to have a good temperature in the room you have to open the balcony door, but then you're lying there with all the outside noise - When I asked the reception to send someone to check on the ac, they sent someone without a uniform who appeared to be a security guard instead of a concierge. - The bed felt like a car tire. The mattress was of low quality for a 4 star hotel. - There was dust and hair to be found on various places within the room. - Airport shuttle was an extra 25 euros! That's more expensive than a luxurious taxi. - rooms weren't sound proof at all, you could hear pretty much everything from above and around the room. I booked the suite and honestly, it was one of the worst decisions I've ever made. I'd highly recommend any other options if you want a good stay, especially during the winter season. Also, when I pointed out the issues to the staff, they were very unprofessional and unwilling to help. Long story short, don't be fooled by the positive reviews. I've stayed in many hotels around southern Europe and this was one of the worst by far.
1 nacht verbleven in januari 2020
Reactie van Matthew op 21 jan 2020
Thank you for taking the time to leave us a review regarding your recent stay with us at the H Hotel. We truly value any feedback that we get from our guests either positive or negative as we continue to strive in improving both our product and service. Your feedback has been shared with the team here at the H Hotel and we are disappointed to note that you were not entirely pleased with your stay with us. We are terribly sorry for this inconvenience and we really wish we could have done more. Once again, thank you for your feedback. Kind regards, Matthew Chircop Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modern & top hotel!
Mooi, modern en net hotel. Wij hadden de suite. Deze was erg ruim. Het bed lag geweldig. Verder was het er erg netjes en schoon. Alhoewel wij in de uitgaansbuurt zaten hadden wij geen last van geluidsoverlast gehad. Het hotel beschikt niet over een eigen parkeerterrein. Wij hebben onze auto in de parkeergarage op ca 200m afstand gezet. Dat was prima te doen. Hotel is top! Enig minpunt was de kluis. Deze zat namelijk niet aan de muur vast. Spullen in de kluis doen had dus weinig zij.
3 nachten verbleven in juni 2019

8/10 – Goed

Izzy

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
De beschrijving is fout niet alle kamers zijn uitgerust met een bad.
1 nacht verbleven in november 2018

6/10 – Redelijk

Fadi

Elevator is very slow Water was cut in the hotel in last day
3 nachten verbleven in mei 2024

10/10 – Uitstekend

RITA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima struttura nel cuore di St. Julian
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Precious

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was BEAUTIFUL! very busy town and everything is near by the staff were lovely and the decor the staff done for my boyfriend was lovely with the rose petals and balloons and fruit platter.
3 nachten verbleven in mei 2024
Reactie van Customer Relations Manager op 25 mei 2024
Dear Precious, Many thanks for your time to post a review and inform us about your lovely experience. What a pleasure it is to hear about this amazing stay and surprise - we are really glad to contribute in making your visits wonderful and to leave a positive impression. Thank you for this good recommendation, we hope to welcome you back to one of our hotels soon!Warm Regards,

8/10 – Goed

Stephan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ein tolles Hotel, sehr leckeres Frühstücksbuffet und schöne Zimmer. Die Unterkunft befindet sich mitten in der Partyhochburg, deshalb ist hier die ganze Nacht Ramba Zamba. Da sich unser Zimmer im 8. Stock befand, hat man den Lärm nicht so gehört. Es war alles sauber und gepflegt, wir haben uns hier wohl gefühlt. Das Hotel hat leider keine Parkplätze, was nicht so toll ist, wenn man einen Mietwagen hat.
10 nachten verbleven in april 2024
Reactie van Customer Relations Manager op 24 mei 2024
Dear Stephan, Thank you a lot for your time to rate your recent stay with us at the H Hotel & SPA.It is a pleasure to be your host, and it is even better to see that you have enjoyed as well and provided us with so many compliments about our services. We will keep on our efforts in making your stays better, and we look forward to welcoming you again!Best Regards,

6/10 – Redelijk

Alisa

Reisde met een groep
Positief: Personeel en service
We stayed in hotel for two nights. Hotel itself looks beautiful, but there are few flaws. Firstly, hotel is right next to busy club street, literally 5 seconds walk. Parties until 4am, which is convenient if you there to party, but a bit loud and dodgy with all people loitering outside hotel. WIFI was terrible, music on TV was not playing, when we asked to check it, the IT guy who came to see what’s the problem, just said “TV is old, nothing we can do about it”. So basically just bring your own speaker. SPA is a nice touch, but when we were there, steam room and sauna were not hot at all, I am not sure why, we tried to ask about it, but no one could give any answer. Inside pool is mixed with jacuzzi, where jacuzzi doesn’t actually work at all, water however is jacuzzi temperature which means very warm, so that was ok. Walls in the inside pool are mouldy which is off putting. Rooftop terrace was nice, but we were unlucky with weather so didn’t use it, but defo go there, it’s really nice. Overall, for the purpose of our visit, I should have chosen different hotel, but it was okay.
2 nachten verbleven in mei 2024
Reactie van Customer Relations Manager op 22 mei 2024
Dear Alisa, Thank you for your time to rate your recent stay at the H Hotel & SPA. We are grateful for receiving your genuine review, that will be useful for us in order to improve certain aspects of our services. Even though there is little that we can do to control the noise from our vibrant neighborhood - we are aware that some refurbishment in the spa is to be done, and we are glad to inform you that it is already in our future plans. Also, kindly be informed that we hope to improve the television system soon, so that it can be more suitable for your needs. It would be a pleasure for us to welcome you again and to possibly improve your current impression and offer you a better experience.Regards,

4/10 – Matig

Anick

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
The hotel itself was stylish but the quality was poor. Service was poor, had to keep asking almost everyday to get room cleaned. No towels left in the room after cleaning. Hot tub dirty on arrival, after use had to keep asking to be cleaned. Although tea and coffee were supposed to be complimentary day two none was supplied and when asked with yet another call to reception only coffee was supplied and no tea for the rest of the stay.. anyways the coffee machine was broken. The Hot Tub we only used as a bath as the jacuzzi function was super loud, they came to fix it as it was broken but still didn't make a difference, we couldn't hear each other talk so we didn't use it having booked the room for that facility. Shower kept flooding over the tray. Air con broke then randomly cold. The brand of H Hotel communicates luxury and style but apart from the beautiful façade the quality was just poor. You could get better quality toilet paper in public toilets!! Little things matter when you are portraying a top brand!
11 nachten verbleven in april 2024
Reactie van Customer Relations Manager op 15 mei 2024
Dear Anick, Thank you for staying with us and for making us aware of your experience. We are sorry to see that this time we failed to meet your expectations, but we will check all of your claims carefully and take action to improve certain things that require our attention and refurbishment. If this room was that much inconvenient, you could have requested to be moved to a different room of the same category, as this could have possibly made your stay more comfortable, which is always our intention. Anyway, we are really grateful for your feedback, and having in mind that we are dedicated to our guests - we really hope to welcome you back and have an opportunity to offer you a better stay and improve your impression. Kind Regards,

10/10 – Uitstekend

Francesca

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Usually I wouldn’t leave a review for a hotel. I guess because I’ve never been that impressed by hotels in the past but I felt the need to leave a review for the H hotel St Julian’s. From the beginning of checking in, all was very good service, Efficient and professional. Sadly, our room wasn’t what we expected. I won’t bother going into details as it’s irrelevant, what what is relevant is how swiftly the hotel staff ensured we was seen to, our room changed and two very happy guests that quickly forgot the negative impact our first night had. Breakfast, wow.. incredible! Such good choices, high quality foods with excellent service again. This hotel is amazing, the little touches, the cleanliness and the service just impeccable. The hotel would excel internationally and probably teach a few well know brands a lesson or two! Thank you for a wonderful stay H hotel.
2 nachten verbleven in mei 2024
Reactie van Customer Relations Manager op 12 mei 2024
Dear Francesca, Wow, what a review, thank you a lot for taking the time to publish it and share your impression. All of us are delighted to read your kind words and comments with regard to our designs, facilities, services and above all - staff. It really made us happy to know that our effort is appreciated and that we will remain a part of your pleasant experience. Thanks again for providing us with this wonderful feedback, we look forward to welcoming you again soon!Sincerely,

8/10 – Goed

thierry

7 nachten verbleven in april 2024
Reactie van Customer Relations Manager op 2 mei 2024
Dear thierry, Thank you for staying at the H Hotel & SPA and for providing us with this high rating. We are glad to know that you have spent some enjoyable time with us and we hope to welcome you back soon!Kind Regards,

2/10 – Ontzettend slecht

Giovanni

2 nachten verbleven in april 2024
Reactie van Customer Relations Manager op 17 mei 2024
Dear Giovanni, Thank you for your rating. Should you wish to provide us with further feedback, please do not hesitate to contact us directly. Kind Regards,

10/10 – Uitstekend

Yanice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Relations Manager op 25 apr 2024
Dear Yanice, Thank you for staying at the H Hotel & SPA and for providing us with this high rating. We are glad to know that you have spent some enjoyable time with us and we hope to welcome you back soon!Kind Regards,

8/10 – Goed

Romulo Ernesto

Positief: Netheid, personeel en service en voorzieningen
La piscina no estaba funcionando y no avisan antes de reservar, siempre faltaba el jabón en la ducha y tenía que estar llamando, el spa pequeño viejo y con humedades.
Reactie van Customer Relations Manager op 22 apr 2024
Dear Romulo Ernesto, Thank you for staying with us and for providing us with this review. We will focus on improvements and we will pay more attention to the things mentioned here, in order to continuously enhance your experience and our services. Hopefully there will be an opportunity to welcome you soon and to offer you an impeccable stay!Kind Regards,

8/10 – Goed

Divya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Customer Relations Manager op 21 apr 2024
Dear Divya, Thank you for staying at the H Hotel & SPA and for providing us with this high rating. We are glad to know that you have spent some enjoyable time with us and we hope to welcome you back soon!Kind Regards,

10/10 – Uitstekend

Katrin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir waren nun das zweite Mal in Folge im H Hotel und sind sehr zufrieden gewesen. Die Lage ist wirklich top, man ist direkt im Nachtleben und kann innerhalb weniger Minuten alle möglichen Bars und Clubs erreichen und hat auch sehr viele Essensmöglichkeiten vor der Tür. Ich bevorzuge Zimmer mit einem Balkon, da man so bessere Möglichkeiten hat zu lüften, falls man nicht so der Fan von Klimaanlagen ist. Das Zimmer ist groß genug und die Suiten sind sehr geräumig und gut aufgeteilt. Mein Highlight war bei unserem ersten Besuch der Whirlpool im Zimmer, der wirklich sehr groß war. Der Spa-Bereich ist auch sehr schön und man kann dort perfekt entspannen. Die Zimmer waren sauber und falls einem etwas fehlte, wurde einem direkt weitergeholfen. Der Service war wirklich top im Hotel. Uns wurde jederzeit mit all unserem Anliegen direkt weitergeholfen und die Leute waren immer sehr nett und hilfsbereit (besonders Anvar). Insgesamt würde ich wieder hierher kommen, da uns das Hotel bisher immer überzeugen konnte.
Reactie van Customer Relations Manager op 17 apr 2024
Dear Katrin, Thank you very much for choosing us again and for providing us with this glowing review!What to say, we are sincerely delighted to see your kind words and compliments for our service - these things always serve as additional motivation for our staff to keep on their hard work and deliver exceptional service at all times. Anvar will be proud to know that he has assisted in making your stay better. Apart from this, it also made us happy to see that you have enjoyed in our central location, amazing facilities and uniquely designed and furnished rooms. Once again, thank you very much for this recommendation, we are already looking forward to being your hosts again!Best Regards,

8/10 – Goed

Tony

Positief: Netheid
3 nachten verbleven in maart 2024
Reactie van Customer Relations Manager op 28 mrt 2024
Dear Tony,Thank you for staying at the H Hotel & SPA and for providing us with this high rating. We are glad to know that you have spent some enjoyable time with us and we hope to welcome you back soon!Kind Regards,

8/10 – Goed

Nikaule

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stunning hotel, literally everything is walkable from the hotel. Great restaurant options, near the beach and bars. Only issue the rooms can be really hot.
3 nachten verbleven in maart 2024
Reactie van Customer Relations Manager op 22 mrt 2024
Dear Nikaule, Many thanks for staying at the H Hotel & SPA and for taking some of your time to post a review. We are pleased to know that your stay was satisfactory and that you enjoyed spending time in vibrant, touristic location which is suitable for exploring the island. Our apology for the heating in your room, soon the temperatures will increase, so we will be able to change the settings to cooling. We all hope to welcome you again soon and to have an opportunity to offer you a wonderful stay!Kind Regards,

10/10 – Uitstekend

Karl

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Was greatly
6 nachten verbleven in maart 2024
Reactie van Customer Relations Manager op 16 mrt 2024
Dear Karl, We appreciate you staying at the H Hotel & SPA and taking some of your time to post a review. It is amazing for us, as hosts, to hear about your pleasant experience with the service provided and we cordially invite you to visit us again in the future!Sincerely,

10/10 – Uitstekend

Jens

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel war sehr sauber, schöne Zimmer. Dadurch das alles in schwarz gehalten ist sind die Zimmer recht dunkel. Ich war in der 9. Etage mit seitlichen Meerblick. War für mich eine sehr schöne Aussicht. Mitten im Party Viertel viele Bars und Clubs in der Nähe. Ist ein sehr belebtes Viertel deswegen ist auch immer eine Geräuschkulisse vorhanden. Aber bei geschlossenen Fenstern habe ich kaum noch was gehört. Für mich ein sehr gutes Hotel würde wieder kommen.
8 nachten verbleven in maart 2024
Reactie van Customer Relations Manager op 15 mrt 2024
Dear Jens, Thank you for staying at the H Hotel & SPA and for being so generous with your feedback. We are grateful for such a good recommendation, and it is even better for us to know that your recent stay was enjoyable and that our offer has met your expectations. The Management will keep on the hard work in meeting your needs, and we hope to welcome you again soon!Best Regards,

10/10 – Uitstekend

Alberto

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel veramente bello
2 nachten verbleven in maart 2024
Reactie van Customer Relations Manager op 11 mrt 2024
Dear Alberto, Thank you for staying at H Hotel & SPA and for providing us with this good feedback. It was nice to see about your pleasant stay and satisfaction with our service, and we hope to be your hosts again in the future. Best Regards,

10/10 – Uitstekend

Elisa

2 nachten verbleven in februari 2024
Reactie van Customer Relations Manager op 26 feb 2024
Dear Elisa, Thank you for staying at H Hotel & SPA and for providing us with the best rating. We are really glad to know that your recent stay was pleasant and enjoyable, and we would be delighted to welcome you again in the future!Sincerely,

10/10 – Uitstekend

Kazimir, Gdynia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Piękny pokój z widokiem na morze. Możliwość podwyższenie standardu. Fantastyczna i miła obsługa. Pełna prywatność i odpoczynek. Pyszne i różne śniadanie. Możliwość pozostanie godzinę dłużej przy wymeldowaniu (późniejsze połączenie). Dziękuję całej załodze za świetną oprawę i pobyt!
4 nachten verbleven in februari 2024
Reactie van Customer Relation's Manager op 12 feb 2024
Dear Mr. Kazimir,Thank you for your wonderful review!It is being our truly pleasure to read that you had amazing stay with us enjoying all our facilities such as: breakfast, friendly professional staff, amazing sea view from the room.We are looking forward to welcome you again the nearest coming future!

8/10 – Goed

Aryana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Customer Relations Manager op 1 feb 2024
Dear Aryana, Thank you for staying at H Hotel & SPA and for providing us with a high rating. We were glad to see that your stay was pleasant and we hope to welcome you again soon!Sincerely,

10/10 – Uitstekend

Godlove

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Customer Relations Manager op 29 jan 2024
Dear Godlove, Thank you for staying at H Hotel & SPA and taking some of your time to provide us with this nice rating. We are glad to know that you enjoyed your time with us and we hope to welcome you again in the future!Sincerely,

8/10 – Goed

Natalie

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I check-in to a hotel every birthday staff didn’t acknowledge that it was my birthday even though they took my passport. This is the first time this has happened in the last six years. Also the room that I had was not a Seaview room and there was a smell of somewhat cooking scent in my room , I’ve stayed at the boutique hotel and enjoyed it as to why I bought the main hotel. This time I would say my stay at the boutique hotel was better . Didn’t have any issues over there and the staff were much friendly. I will be returning this week for business
3 nachten verbleven in januari 2024
Reactie van Customer Relations Manager op 25 jan 2024
Dear Natalie, Thank you for staying at H Hotel & SPA and for taking some of your time to post a review. We are glad to know that you are satisfied with our sister hotel, Hugo's Boutique, and we will be glad to welcome you back there soon. Our team is sorry for not noticing your special occasion - please note that we require passports only for the check-in purposes, to register you as our guests, and we do not look into your personal details a lot, that is not our usual practice. However, we are grateful for your comments that will help us to improve certain aspects in the room, and we sincerely look forward to welcoming you again at Hugo's Boutique!Many thanks and kind regards,

10/10 – Uitstekend

Daniel Anthony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel… I had to learn the hard way, but there is no need for a car; no parking in the area, and everything is in walking distance or Uber friendly.
4 nachten verbleven in januari 2024
Reactie van Customer Relations Manager op 17 jan 2024
Dear Daniel Anthony, Many thanks for staying at H Hotel & SPA and for providing us with this lovely recommendation. It is a pleasure to hear about your pleasant stay with us and we hope to be your hosts again!Kindest Regards,

6/10 – Redelijk

Raffaella

Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
Al check in ci hanno dato una stanza priva di riscaldamento nonostante fosse inverno, sostituita poi con una col riscladamento dopo varie lamentele, ma ad un piano più basso e con una vista mare non equivalente. Abbiamo trovato 2 blatte in camera. La stanza non è stata pulita adeguatamente e gli asciugamani non sono stati cambiati. Non c'è abbastanza luce in camera. Il massaggio riservato presso la SPA è stato fatto pagare più di quanto pattuito e la temperatura della piscina indoor non era adeguata ad una spa (era appena tiepida).
2 nachten verbleven in januari 2024
Reactie van Customer Relations Manager op 17 jan 2024
Dear Raffaella, Thank you for staying at H Hotel & SPA and taking the time to post a review. We are not so pleased to know that your recent stay was not completely enjoyable and we apologize for not meeting your expectations. Kindly be advised that during this period, we have both heating and cooling floors, so that our guests can decide which suits them better - that is why we immediately moved you after you had complained upon your arrival. The room category was the same, but unfortunately, on the lower floor. We are also very sorry that some other things were not reported to us on time, while you were still our guests, as we would have checked all of your hygiene concerns immediately, and make sure that everything is in perfect shape, as usual. Please feel free to contact us and share further details about your spa experience, and our team will check with the spa directly. Thank you for your comments, rest assured that all of them will be checked carefully and if needed, corrective measures will be taken immediately. Our team would be pleased to welcome you back and offer you a more enjoyable experience without any inconveniences!Kind Regards,

10/10 – Uitstekend

Charde

2 nachten verbleven in januari 2024
Reactie van Customer Relations Manager op 17 jan 2024
Dear Charde, Thank you for staying at H Hotel & SPA and providing us with the best rating. We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!Best Regards,

8/10 – Goed

Dilyan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Air con and spa need updating
2 nachten verbleven in januari 2024
Reactie van Customer Relations Manager op 11 jan 2024
Dear Dilyan, Thank you for staying at H Hotel & SPA and for your comments. We will pay attention to these aspects with an intention of improvement, and we hope to welcome you back and to offer you an impeccable stay. Regards,

8/10 – Goed

Elisa

1 nacht verbleven in januari 2024
Reactie van Customer Relations Manager op 9 jan 2024
Dear Elisa, Thank you for staying at H Hotel & SPA and for taking some of your time to rate us. We are glad to know that this time we met your expectations and we would love to welcome you again soon and to provide you with an even better stay. Sincerely,

10/10 – Uitstekend

Kaylocke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Customer Relations Manager op 5 jan 2024
Dear Kaylocke, Thank you for staying at H Hotel & SPA and for providing us with such a good rating. We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!Best Regards,

10/10 – Uitstekend

Grati

2 nachten verbleven in december 2023
Reactie van Customer Relations Manager op 20 jan 2024
Dear Grati, Thank you for staying at H Hotel & SPA and for providing us with this good rating. We are more than glad that you have enjoyed your stay and we hope to welcome you again in the future!Best Regards,

8/10 – Goed

Armand

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Customer Relations Manager op 28 dec 2023
Dear Armand, Thank you for staying at H Hotel & SPA Hotel and providing us with this high rating. We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!Best Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Customer Relations Manager op 28 dec 2023
Dear Valued Guest, Thank you for staying at Hugo's Boutique Hotel and providing us with this amazing rating. We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!Best Regards,

10/10 – Uitstekend

Rafael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
More than EXCELLENT!
Everything was MORE THAN GREAT! Nibahat receive us at front desk with the same beautyful smile and kindness as when we leave! We really appreciate the gift - bottle of champagne - 'cause we were celebrating our wedding anniversary
2 nachten verbleven in december 2023
Reactie van Customer Relations Manager op 20 dec 2023
Dear Rafael, Thank you for staying at H Hotel & SPA and sharing this nice feedback with us. It made us proud to see your satisfaction with your stay and our service, especially having in mind that you chose our hotel for celebrating your special occasion. Nibahat will receive your compliments and we all hope to welcome you again soon!Sincerely,

8/10 – Goed

Stephen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
16 nachten verbleven in november 2023
Reactie van Customer Relations Manager op 15 dec 2023
Dear Stephen, Thank you for staying at H Hotel & SPA and for providing us with this high rating. We are pleased to know that you spent some enjoyable time with us and that we met your expectations. It would be a pleasure to welcome you again in one of our hotels soon!Sincerely,

10/10 – Uitstekend

Andreas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in november 2023
Reactie van Customer Relations Manager op 10 dec 2023
Dear Andreas, Thank you for staying at H Hotel & SPA and taking the time to post a review. We are really glad to know that you spent some enjoyable time with us and we hope to welcome you again in the future!Best Regards,

10/10 – Uitstekend

Geoffrey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
7 nachten verbleven in november 2023
Reactie van Customer Relations Manager op 6 dec 2023
Dear Geoffrey, Thank you for staying at H Hotel & SPA and for rating us with 5*. We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!Best Regards,

10/10 – Uitstekend

Quentin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful location. Very central in the heart of St Julians. Great hotel, rooms are exquisite. Highly recommended.
2 nachten verbleven in december 2023
Reactie van Customer Relations Manager op 5 dec 2023
Dear Quentin, Thank you for staying at H Hotel & SPA and for finding some of your time to post this nice review. We are glad to see your satisfaction with the recent stay, especially with our central location and luxury furnished rooms. The Hotel Team would be honored to welcome you again in one of our hotels and to possibly exceed your expectations!Sincerely,

8/10 – Goed

Peter Heinz, Egelsbach

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Personal war sehr freundlich und zuvorkommend
6 nachten verbleven in november 2023
Reactie van Customer Relations Manager op 1 dec 2023
Dear Peter!Thank you for staying at H Hotel & SPA and finding the time to post this lovely review.We are truly happy that you enjoyed all our amenities and the work of our friendly stuff!We looking forward to host you very soon in one of our hotels to provide the unforgettable experience! Best Regards,

8/10 – Goed

Sani

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you like the central party life, this is the place for you. If you like a quieter location, then stay away from this. The hotel was very nice, and the breakfast was decent.
3 nachten verbleven in november 2023
Reactie van Customer Relations Manager op 1 dec 2023
Dear Sani!Thank you for staying at H Hotel & SPA and finding the time to post this lovely reviewUnfortunately there are some aspects that are hard to change as the load neighbor around surrounded by clubs& restaurants.We are very pleased that you had nice stay with us and could enjoy all our amenities including the breakfast.We are looking forward to host you very soon in one of our hotels to provide the unforgettable experience! Best Regards,

10/10 – Uitstekend

vincenzo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Albergo bello ed al centro di tutto , rapporto qualità prezzo eccezionale
2 nachten verbleven in november 2023
Reactie van Customer Relations Manager op 29 nov 2023
Dear Vincenzo,Thank you for staying at H Hotel and for taking the time to post a review. We are really pleased with your good rating and we are really happy to know that you spent some enjoyable time with us. Our team is grateful for your kind words and we hope to welcome you back soon!Warm Regards,