Standaard kamer, 1 slaapkamer | Een bureau, een strijkplank/strijkijzer, gratis babybedden
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Beoordelingen van The Smart Stay Inn

2.5 out of 5
The Smart Stay Inn
2365 FL-16, St. Augustine, FL

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 850 van 1584 beoordelingen" "
Gastenscore: 8 - Goed. 447 van 1584 beoordelingen" "
Gastenscore: 6 - Redelijk. 148 van 1584 beoordelingen" "
Gastenscore: 4 - Matig. 61 van 1584 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 78 van 1584 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean room. Bed was a bit bumpy (as many hotels have). Breakfast was super: wafels, warm food like eggs and meat. Bread with toaster. Apples, yoghurt, cereal. For children they have a climbing area. Also have a pool with and a hottub. Even a small gym. Would come again :-)
2 nachten verbleven in februari 2024
Reactie van Ryan op 17 feb 2024
Thank you for choosing to stay with us and for taking your time to review our property. We appreciate you complimenting the cleanliness of our facility along with the hot breakfast served fresh by our wonderful staff. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Marloes

Reisde met familie
Oke voor max 2 nachten
Prima voor een kort verblijf. In een drukke buurt, maar niet ver rijden naar het centrum toe. Klein bed!!!!
2 nachten verbleven in januari 2022
Reactie van Ryan op 20 jan 2022
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay and look forward to seeing you again in the future.

10/10 – Uitstekend

christine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, super absorbent bathroom towels, great water pressure in the shower, comfy bed and pillows, air conditioner worked really well, larger fridge, microwave. Unfortunately, highway traffic was really audible from the room. Also, the coffee maker inside the room needed to be replaced. Other than this two things, the stay was great!
2 nachten verbleven in mei 2024
Reactie van Ryan op 27 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We apologize for any issues in regard to the highway noise along with the functionality of your coffee maker. We are happy to hear that you otherwise enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Marjorie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean.
1 nacht verbleven in mei 2024

8/10 – Goed

Diana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La cama no era Queen. Por lo demás es un hotelero, de paso.
1 nacht verbleven in mei 2024
Reactie van Ryan op 27 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

4/10 – Matig

Katie

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Roaches
1 nacht verbleven in mei 2024
Reactie van Ryan op 25 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We apologize if there were any pests in your room, in the future let the staff know of any issues so they can be rectified immediately and improve the quality of your stay.

10/10 – Uitstekend

Kevin, Marion

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean and friendly staff
1 nacht verbleven in mei 2024
Reactie van Ryan op 25 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Ashley

Positief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van Ryan op 25 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

4/10 – Matig

Lauren

Negatief: Staat van de accommodatie en faciliteiten
You could see the outside all around the door.
2 nachten verbleven in mei 2024
Reactie van Ryan op 23 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We apologize for any inconvenience caused to you by the weather stripping not being correct, the maintenance staff is working to resolve this issue.

10/10 – Uitstekend

Christine, Saint Augustine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well kept, clean, looks very nice. Love the pool and the hot tub. The water could have been hotter but the fact that they have one is great and the price per night is incredibly reasonable especially with the full breakfast.. with actual real food that is good.
1 nacht verbleven in mei 2024
Reactie van Ryan op 23 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We appreciate you complimenting the cleanliness of our facility along with our pool/spa and grill area. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Clark

Reisde met huisdieren
Positief: Voorzieningen
Glad to see small dog park. Dog friendly, no extra fee. Clean, spacious, comfortable bed. Great rate. I would definitely return. Right off Interstate 95. Near restaurants and gas stations.
1 nacht verbleven in mei 2024
Reactie van Ryan op 23 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Phillips, Lenoir City

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room abd grounds were maintained beautifully. Best facilities for the price we have found.
2 nachten verbleven in mei 2024
Reactie van Ryan op 20 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Rebecca, St. Augustine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very peaceful... Beautifully arranged flowers too all around pleasant experience.
1 nacht verbleven in mei 2024
Reactie van Ryan op 20 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Sherry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean
1 nacht verbleven in mei 2024
Reactie van Ryan op 20 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Lynda, Hilliard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the dog park for my dog. Clean room, fine for overnighter. My only complaint is doorlocks dont unlock easily.
1 nacht verbleven in mei 2024
Reactie van Ryan op 19 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Reg

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff. I had need for nothing.
1 nacht verbleven in mei 2024
Reactie van Ryan op 17 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Patrick

Positief: Personeel en service
Good service but room wasn’t the cleanest
1 nacht verbleven in mei 2024
Reactie van Chris op 16 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Barbara, Calera

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A little noisy. Good breakfast.
2 nachten verbleven in mei 2024
Reactie van Ryan op 13 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great customer service. Chris was very helpful at the front desk and very accommodating. Rooms are very clean and the towels were big and fluffy. Something you would expect at an upscale motel. Beds were comfortable. For the money, you can beat it.
1 nacht verbleven in mei 2024
Reactie van Ryan op 12 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We appreciate you complimenting the cleanliness of our facility along with the hospitality provided to you by Chris. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

kathy

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We were going to stay an extra day but the guy at the counter was rude when I was getting breakfast {light purple pastel shirt} He said I was going to ruin their circuit board in their toaster because I was melting butter over the toaster. 1st, I do it all the time at home and have never dropped the butter in the toaster. 2nd, it was such a small amount the toaster would only smoke a little. 3rd, I don't think you have ever even made toast or cleaned a toaster because they have coils in them and not a circuit. Sometimes you just got to turn your back and "let it go" Least the guy the night before that checked us in was very pleasant.
1 nacht verbleven in mei 2024
Reactie van Chris op 15 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We look forward to seeing you in the future.

2/10 – Ontzettend slecht

Denise

Negatief: Voorzieningen
Although the hotel was not full, they checked in someone right above me. At 3:15am, the man got up, kept walking around, thumping the floor, rolling around in the desk chair. He kept this up until 5:00 am. I was just getting back to sleep when 2 people started talking right outside my door, then turned on their loud-engined trucks. At breakfast, the scrambled eggs were overcooked and had burned edges. I got little sleep and had a lousy breakfast.
1 nacht verbleven in mei 2024
Reactie van Ryan op 11 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We apologize for any inconvenience caused by someone checking into the room above you and causing a disturbance. We will work to make sure the staff knows how to handle this better in the future.

10/10 – Uitstekend

Jack

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the dog park the breakfast was good
1 nacht verbleven in mei 2024
Reactie van Ryan op 9 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Ronald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was okay
1 nacht verbleven in mei 2024
Reactie van Ryan op 7 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Michael

1 nacht verbleven in mei 2024
Reactie van Ryan op 25 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is a little farther from downtown St. Augustine and right off a highway, but the staff is very friendly and helpful, the parking is ample and free, and they have a nice pool/hot tub and a simple but decent free breakfast. I feel I have gotten my money's worth every time I have stayed here.
2 nachten verbleven in april 2024
Reactie van Chris op 4 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Hepy

Positief: Personeel en service, staat van de accommodatie en faciliteiten
love it..,.,
2 nachten verbleven in april 2024
Reactie van Chris op 4 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

vivian

1 nacht verbleven in april 2024
Reactie van Ryan op 21 mei 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Jennie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ryan op 30 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Lynda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is like brand new, so clean.
1 nacht verbleven in april 2024
Reactie van Chris op 30 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

6/10 – Redelijk

Dan

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Chris op 30 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property.

10/10 – Uitstekend

Taimara

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Chris op 30 apr 2024
Thank you for choosing to stay with us and taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Dwight, Bryceville

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location for our short stay. No concerns about safety. Staff very helpful and friendly. Accomodated us with an early check in.
1 nacht verbleven in april 2024
Reactie van Chris op 30 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Bonnie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient, close to alot of things
1 nacht verbleven in april 2024
Reactie van Chris op 28 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

6/10 – Redelijk

linda

Positief: Netheid
Negatief: Personeel en service
Looked like people lived there long term, noisy
3 nachten verbleven in april 2024
Reactie van Chris op 28 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Jacqueline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in april 2024
Reactie van Chris op 28 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

cameron

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great price- nice updated room and great bed! Very friendly staff and groundskeepers were always sweeping or cleaning the windows
1 nacht verbleven in april 2024
Reactie van Chris op 28 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Christine

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The dog park and kids park are a great feature for families.
1 nacht verbleven in april 2024
Reactie van Ryan op 26 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Danielle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All of the staff seemed great, very friendly and helpful. We enjoyed our stay. Nice pool, great hot tub, seems very family friendly. standard breakfast but on the better side.
1 nacht verbleven in april 2024
Reactie van Chris op 25 apr 2024
Thank you for choosing to stay with us and taking your time to review our staff and property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First stay . We will be back. Kids play area right next to pool. Older hotel that was remodeled. Did a very good job. Bath water good and hot. Pool clean and hot tub. Front desk staff wonderful and helpful. Quick check in and out. Reasonably priced as well. One of our best stays since covid. And house keeping actually come here.
2 nachten verbleven in april 2024
Reactie van Chris op 28 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Daniel, Fairview

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Chris op 23 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

8/10 – Goed

Jennifer, pembroke pines

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good stay
2 nachten verbleven in april 2024
Reactie van Ryan op 22 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

yeney, Miami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location next to I-95
2 nachten verbleven in april 2024
Reactie van Ryan op 22 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

2/10 – Ontzettend slecht

Eric

Negatief: Netheid, staat van de accommodatie en faciliteiten
Unclean, bad smell, roaches
2 nachten verbleven in april 2024
Reactie van Ryan op 22 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We apologize for any issues regarding the quality of your room during your stay with us, in the future let the hotel know of any issues when they occur and they will be rectified immediately. Have a great day!

8/10 – Goed

Kenitro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would recommend for overnight as well as weekends
1 nacht verbleven in april 2024
Reactie van Ryan op 21 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best place for the price. The rooms exceeded comfort
3 nachten verbleven in april 2024
Reactie van Chris op 19 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

Michel

Positief: Netheid, staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in april 2024
Reactie van Chris op 19 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

10/10 – Uitstekend

James, Quincy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value for the price. Clean.
1 nacht verbleven in april 2024
Reactie van Chris op 16 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We appreciate you complimenting the cleanliness of our facility along with the value for price paid. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

6/10 – Redelijk

Susan

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Chris op 19 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.

4/10 – Matig

Susan

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The shower head was horrible. It sprayed everywhere but your body. There were roaches in my room and my companions room and when we told the front desk and showed him pictures, he just shrugged and ignored us. Will not stay there again
2 nachten verbleven in april 2024
Reactie van Ryan op 21 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We apologize for any inconvenience caused by our adjustable shower heads. As far as the claim of roaches, you never showed us any pictures and we kept both rooms out of order for 5 nights because of your claim and our employees along with our pest control company saw zero signs of activity, alive or dead. We wish you better luck at other hotels in your future.

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pool/hot tub area is very nice. They had a play area for the kids and a grill. The room was clean. The only thing was it is right next to I 95. I was on the front row, I had traffic noise. I got use to it and slept pretty good. For the location and the money, I would recommend this hotel.
1 nacht verbleven in april 2024
Reactie van Chris op 19 apr 2024
Thank you for choosing to stay with us and for taking your time to review our property. We are happy to hear that you enjoyed your stay, and we look forward to seeing you again in the future.