Hôtel près de Spirit of Yorkshire (Filey)

« Upon my arrival I received a genuinely warm welcome from Chris and Julie. My room was beautifully presented and very clean with a modern look. The breakfasts were excellent and Chris was very friendly and helpful. I would definitely stay there again. »

« Sadly, this was a bad experience. I booked via Expedia where the hotel was advertising a Michelin trained chef and a restaurant. I travelled solo 145 miles for a two night break purely because of this. Upon arrival, I was disappointed to learn the restaurant closed last year. I expressed this disappointment in very civil tones, explaining this was the only reason for my visit. I asked the owner Stacie if I could therefore cancel my second night and obtain a partial refund for it. Stacie agreed...

« We were back again for another week in this home from home property. Its just great you have to understand that lots of people have been inhabiting this property. Maybe some dont treat it as they should. Keep up the standard and like us they will come back again. »

« Nice couple of days away with the dog »

« The Grand Hotel is a beautiful hotel in a great location. The room (a triple / family room) was clean and convenient. The fans in the room (in the midst of a heatwave) and the water dispenser in reception were great touches. We were initially impressed with the proactive communication prior to our visit. However, the code we were given (twice) for the NCP wouldn't work on arrival and we were told by NCP it had expired in March 2026. On raising this with Barbara at reception, we received a shrug...

« Shower was not working. No fridge available, no comb for hair dressing, no laundry facilities, no fan for warm weather. Not recommended »

« Excellent. Clean room. Helpful staff. Beautiful surroundings. Very calming holiday. Will definitely be returning. »

« We stayed in room 4.just about acceptable considering we were there 3 nights.but shower was disgusting.my partner would not use it.washing herself down at separate sink.even her long hair on last night.l washed myself down in sink also but braved it and had shower on last night.l will say breakfast was good. B4 booking we looked at reviews which were all excellent.must AV been in different BnB to us.we go to brid every year 1st n last time at this BnB.sorry guys but as you know that shower was...

« Lovely friendly ,welcoming atmosphere on entering the hotel especially important for single guest. »

« To tall for the shower I am only 6ft.room was on the small side.miss leading on meals as they was no where at the hotel for meals as the pictures on the advertisement showed .you have to go off site for breakfast.Does not mention this on the advertisement.as I’m disabled it was very difficult to open the door into the room as it was catching on the floor.there was no wardrobe to hang any clothes. »

« The hotel is well situated and offers a convenient base for the local area. I would also like to commend the night staff, who were exceptionally professional, understanding, and accommodating throughout our stay. However, our experience in Room 11 was deeply unsettling. During the night, my partner was abruptly woken and believed she had been physically touched, which caused her considerable distress. When we raised this with staff, we were informed that similar reports had been made...

« The room was very clean and came with a nice moon-shaped batch tub with shower in the bathroom. The staff were very friendly and gave me directions to the hotel, since it was hard to find, even using Satnav. I was able to get a free car parking space because they are limited, so that was a bonus. The room came with free continental breakfast, which was also a nice touch. I thoroughly enjoyed my stay on the sea harbour and highly recommend it to future travellers. »

« On arrival my husband was given a door key card not the actual key that was actually needed. He was stuck outside the room on the second floor because had had all the luggage and didn't want to lug it back downstairs. Room was very hot with no view but fortunately had a fan. Bed was comfortable and TV reception was very poor. Best I can do was our stay was 2 star.🙂‍↕️ »