Hôtel près de Mémorial Speke Monument (Jinja)

« This hotel has potential and very beautiful environment. The staff need training in customer service and hotel management. We had booked and paid for a superior room but when we arrived they told us that there was no warm water in the room and the other room the aircondition was not working. We were told that our room was upgraded but when we checked out the room was a standard room. A lot happened during our check in so we ended up having cold showers for two days. Breakfast was boring. Why...

« They couldn't find our prepaid Expedia reservation. Clean room, friendly staff. No safe or minifrig. Wifi nonexistant to terrible. »

« Personnel accueillant mais manque d'entretien chambre trop chère »

« Very friendly staff & excellent spa services »

« Very nice and the staff was very kind and accommodating. »

« The place was ok. The outdoors was great. The room was great but no breakfast. »

« Despite confirmed reservations for two rooms confirmed by Expedia hotel claimed that they have no rooms. This was a disaster. I believe Expedia has to take action against this hotel. It is not serious and not good for Expedia. »

« The first floor was under construction so it was noisy. WI-FI in the room was not available. No closet in the room and no hangers for cloths.Moreover, they charged twice in the Resturant and I called them 3 times and explained to them the situation but they did nothing. Every time they promised to call me back but they did not. »

« When I arrived they told me they were not working with cheap hotels online. They refused my reservation. They had rooms, but wanted to increase the price by 50 percent more than what I had booked. I called the taxi service to come and get me. I didn’t stay there and I never will. »