Hotels in de buurt van Southpark Mall (Cleveland)

'Nice breakfast, friendly staff!'

'The room was clean and the bathroom was clean. Nice stay!'

'Breakfast was good. Room was clean and spacious. Staff very friendly.'

'Hotel was clean and rooms as well. I wish they would have offered free coffee in the lobby. They had Starbucks so was very pricey '

'Was good'

'Rooms weren’t very clean. Staff was helpful with bringing extra towels and blankets up to our room. Shuttle was very nice and friendly driver. You have to pay a daily rate to leave your car parked during your trip which I think should have been advertised. I thought it was free parking. Breakfast was good. '

'There was NO airport shuttle until mid afternoon! We reserved here because it was stated that there was an airport shuttle. Also no one serviced the room until the second day. Again, for the high price we paid, not acceptable. There were times no one was at the front desk. Anybody can walk in - no security. Terribly disappointed in Marriott!!!.'

'Did not receive maid service once in my 3 night/4 day stay. '

'Room was fine a little outdated. Bed was comfortable. WiFi was spotty. For the price the room was fine biggest issue was wifi. '

'Juice machine out of order. Could not contact hotel for shuttle from the airport. Men's restroom out of TP. No attempt to apologize that we had to spend $30 for an Uber from the Airport to the Hotel. We won't be back.'

'It was clean, staff was nice at check in. It definitely needs upgraded. And wish there would have been more warm options at breakfasts instead of all breads. Eggs and meats for those with dietary restrictions is nice. '

'Since i paid for the room thru Expedia and there was an issue with not only my check in but there was no working hot water, i would expect Expedia to reimburse me for my one night stay ($79) instead of offering me $20 OneKey cash points. Red Roof has offered me their own points (over 6K) for the inconvenience. I don't travel much at all as I can't afford it. I would expect better. '

'Yes'

'Elevators were all out of order and check-in system was down. Had to leave card details at desk to get my room.'

'Toilet was leaking water at the base. Lamp in the middle of the room was plugged in to an outlet on the wall which put the cord in the main walkway as a trip hazard (I unplugged it). Key card maker was broken so had to stop at front desk every time we needed access to the room. They didn’t verify who we were they just unlocked the door before we got to it. Long wait to get door unlocked too. '

'-'

'Clean '

'Room was nice and clean. Staff attentive, friendly, and helpful. We utilized transportation to the airport and parking at the hotel while we were gone. We were very pleased with our stay. Would stay there again. '

'Unable to use shower due to bath tub filling up faster than it could drain then it took over 30mins to drain and that's a huge inconvenience. The property never contacted me like the worker said someone would and I find that so unprofessional. I posted this picture of the candy on the floor soon as we walked in the room also.'

'The staff was friendly but the room was bad and the heat could not be controlled the bed was very uncomfortable '