Hôtel près de Office de Tourisme de South Shore (Hammond)

« Hey I arrived and the guy at front desk charged me the accidental fee which I know is always mandatory but after checking out and leaving I realized he charged me two different transactions one $75.00 and one $250.00 I had to contact Expedia to help me get my refund I’m not sure how he did that and didn’t let me know what he was charging me for aside from the accidental fee »

« Well maintained property »

« Staff members were very helpful and nice. »

« Nice hotel & friendly staff »

« Room had toothpaste splattered on the mirror, someone’s hair all over the floor in the bathroom, huge stains on the walls, used tissue in the toilet. I tried to flush it and the toilet didn’t seem to want to flush I tried3 times and it finally went down and the phone in the room had some sort of grease all over it and was never cleaned. Very disgusting!! Also it was right by the expressway and traffic was down to one lane due to construction and there was a very loud constant banging noise every...

« You get what you paid for. »

« Great stay, would go again for a long restful night and complete breakfast. »

« I have stayed at other Sonesta locations, but this property did not appear to be ready for guests. There were areas where chunks of paint were missing or just not covered, among other things and it made the room look dirty. There was mold in the shower. The elevator smelled. There was water dripping from the lights behind the front desk. Also, there was a storm this night, so it knocked out the power in the entire hotel, so the room got hot because there was no AC. I understand that is out of...

« I rarely leave negative reviews, but this hotel was so disgusting that I feel obligated to warn other travelers. From the moment we walked through the front doors, I was horrified. The carpet in the lobby and hallways was absolutely filthy. I have never seen hotel carpet in such poor condition. It looked like it hadn't been cleaned in years and made an awful first impression. Unfortunately, the room was even worse. Everything was outdated, worn out, and visibly dirty. There were stains on the...

« Good for a night no more than two. Not the cleanest but they only have one person cleaning. He’s very helpful but it’s a lot on one person. »

« Dommage, bel hôtel mais personnel peu accueillant. Même pas un bonjour au petit déjeuner. »

« Decent rooms »

« Clear room Good air condition »

« Cool »

« The Wi-fi was week. »