Luchtfoto

Beoordelingen van Sand Rose Beach Resort

3 out of 5
Sand Rose Beach Resort
7000 Padre Blvd, South Padre Island, TX

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 346 van 568 beoordelingen" "
Gastenscore: 8 - Goed. 110 van 568 beoordelingen" "
Gastenscore: 6 - Redelijk. 62 van 568 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 568 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 568 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Henricus, helmond

Positief: Personeel en service
The setting on the beach was nice breakfast was good only on the fourth floor but no view to the outside.room and hallway very noisy Staff was friendly housekeeping was usually late for my room
10 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 21 mei 2024
Dear Henricus,We appreciate your feedback and are glad you enjoyed the beach setting and breakfast. However, we apologize for the noise disturbance and the lack of a view from your room. We'll improve these aspects to ensure a more pleasant stay for our guests. Additionally, we'll address the issue with housekeeping to ensure timeliness in servicing your room. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide a better experience for you in the future.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

TIARRA, Austin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and I went on a quick getaway. Sand Rose exceeded my expectations. Great service, great food and I believe his name was Daniel at the bar, he was truly amazing! We will definitely be back and we have decided to stay at the Sand Rose annually as our family trip.
3 nachten verbleven in mei 2024

6/10 – Redelijk

Belinda

1 nacht verbleven in juni 2024

8/10 – Goed

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2024

10/10 – Uitstekend

EVELYN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and very clean.
4 nachten verbleven in juni 2024

10/10 – Uitstekend

Francisco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy beach access and right next to Clayton's.
4 nachten verbleven in juni 2024

2/10 – Ontzettend slecht

Monica

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was not warned or notified that there were tar balls on the beach by the hotel staff or Expedia. It was all over my body, personal belongings and the hotel. The neighboring rooms were loud until the late hours. I notified the front desk and I was not even offered a refund or a sincere apology. Due to our unpleasant stay we did not stay the two days that I payed for. It was intolerable that we had to check out in the middle of the night. I do not recommend anyone to stay in that hotel. We won’t be staying in that hotel again.
2 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 14 jun 2024
Dear Monica,We sincerely apologize for the unpleasant experience you had during your stay. It is regrettable that you were not informed about the tar balls on the beach or adequately assisted with the noise issue from neighboring rooms. Your feedback is extremely valuable to us, and we apologize for falling short in addressing your concerns and providing a satisfactory resolution. We understand your frustration and disappointment, and we deeply regret that your stay did not meet your expectations. Please know that we take your comments seriously and will use them to improve our service and communication for future guests. If there's anything else you would like to discuss or if we can assist you further, please feel free to reach out to us directly.Sincerely,Sand Rose Beach Resort Management

8/10 – Goed

Cinthia

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me gusta que está a lado de Clayton's
2 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 14 jun 2024
Dear Cinthia,Thank you for your feedback. We're glad to hear that you appreciated our proximity to Clayton's. If there's anything else you enjoyed or any suggestions you have for us, please let us know. We value your input and hope to welcome you back for another enjoyable stay in the future!Thank You,Sand Rose Beach Resort Management

6/10 – Redelijk

JUAN

2 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 14 jun 2024
Dear Juan,Thank you for rating your stay at Sand Rose Beach Resort.  We hope to host you again for your next trip to Sand Rose Beach Resort to serve you with a more comfortable stay and enhanced experience.Thank You,Sand Rose Beach Resort Management

8/10 – Goed

Fernando

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like that it has access to the beach
1 nacht verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 13 jun 2024
Dear Fernando,Access to the beach enhances a stay, offering relaxation and beautiful views. We're delighted that you appreciate this feature of our hotel. If there's anything more we can do to make your beach experience even better, or if you have any other preferences or requests, please don't hesitate to let us know. We're here to ensure you have a wonderful stay!Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Billal

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 13 jun 2024
Dear Billal,Thank You for your review and for choosing our hotel. We are happy you enjoyed your stay, and We look forward to having you back as a guest.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

William

I liked all of the staff
6 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 13 jun 2024
Dear William,We're delighted to hear that you had a positive experience with our staff members. Providing excellent service and hospitality is important to us, and we're glad that our team members made your stay enjoyable. Thank you for your kind words, and we look forward to welcoming you back for another great stay in the future! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Alexis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the service from hotel staff to restaurant staff. Room was spacious and clean.
1 nacht verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 13 jun 2024
Dear Alexis,We're thrilled that you had such a positive experience with our hotel staff, from the front desk to the restaurant team. Providing excellent service is a top priority for us, and we're delighted that you felt well taken care of during your stay. It's also wonderful to hear that you found your room spacious and clean, as we strive to provide comfortable accommodations for all our guests. Thank you for your kind words, and we look forward to welcoming you back for another great stay in the future! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Kimberley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the location it was great on the beach. I wish they had a separate adult pool because the pool wasn’t that big. My room was on the first floor I thought that was going to be a good thing no fighting with the elevator but it was really loud at night. The breakfast was really good. The front desk staff was so nice.
3 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 13 jun 2024
Dear Kimberley,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our beachfront location and found our breakfast really good. We appreciate your suggestion for a separate adult pool and will certainly take it into consideration for future improvements. We apologize for the noise disturbance you experienced on the first floor and understand how this could impact your stay. Your feedback is important to us, and we'll work to address this issue to ensure a more peaceful environment for our guests.We're glad to hear that our front desk staff provided excellent service, and we'll be sure to pass along your kind words to them.Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience next time, please let us know.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Aaron

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great property on the North end of the island. It was quiet for the most part. We loved the free breakfast and easy access to the beach. We would definitely recommend this hotel for families visiting the island.
4 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 12 jun 2024
Dear Aaron,Thank you so much for your kind words and positive review of our property! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing a peaceful and enjoyable environment for our guests is our top priority, and we're delighted that you found our location on the island's North end to be quiet and convenient. We're also glad to hear that you enjoyed our complimentary breakfast and the easy access to the beach. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you and your family back again soon for another memorable stay!Thank You,Sand Rose Beach Resort Management

8/10 – Goed

Mirna

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Really good and really clean
1 nacht verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 12 jun 2024
Dear Mirna,We're delighted to hear that you found your stay enjoyable and clean. Providing a comfortable and pristine environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations in this regard. Your satisfaction is very important to us, and we truly appreciate your positive feedback. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!Thank You,Sand Rose Beach Resort Management

8/10 – Goed

Jasmin

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Staff was friendly and welcoming. Attended to any need we had. My aunt’s room the TV never worked. In our family suite we had three roaches the entire time we were there.
2 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 12 jun 2024
Dear Jasmin,Thank you for acknowledging the friendly and accommodating service provided by our staff. However, we're deeply sorry to hear about the issues you encountered during your stay. Please accept our sincerest apologies for the inconvenience and discomfort this caused. Rest assured, we're taking immediate steps to address these issues with our maintenance and housekeeping teams to prevent recurrence. Your feedback is invaluable, and we're committed to ensuring all our guests have a pleasant and comfortable stay. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Thank You,Sand Rose Beach Resort Management

6/10 – Redelijk

Hollie

Reisde met familie
Positief: Personeel en service
The bathroom shower smelled moldy as if the drain hasn't ever been cleaned. The shower still had sand in it & black mold on floor. The bathroom ceiling also had mold. The hotel smells like wet dog due to all the animals they allow. The breakfast area was the best part of hotel.
2 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 12 jun 2024
Dear Hollie,We're deeply sorry to learn about the unpleasant experience you encountered during your stay. Your feedback regarding the cleanliness of the bathroom, including the presence of mold and sand, is alarming and falls well below our standards. Please know that we take these matters seriously and will address them immediately with our housekeeping team to ensure thorough cleaning and maintenance procedures are followed. Regarding the odor concern, we'll take necessary steps to mitigate any unpleasant smells. We're pleased to hear that you enjoyed the breakfast area, and we appreciate your patience and understanding as we work to improve. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to restore your faith in our hotel in the future.Sincerely,Sand Rose Beach Resort Management

10/10 – Uitstekend

Enrique

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 12 jun 2024
Dear Enrique,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Sand Rose Beach Resort many more times.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Charles

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was looking fora hotel close to the water and i definitely found it.
2 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 11 jun 2024
Dear Charles,We're delighted to hear that you found our hotel close to the water and that it met your expectations! Providing a convenient location for our guests to enjoy the nearby attractions, such as the water, is something we strive for. We hope that you had a wonderful time during your stay, and we appreciate you choosing our hotel for your accommodations. If there's anything else we can assist you with or if you have any feedback to share, please don't hesitate to let us know. We'd love to welcome you back for another enjoyable stay in the future!Thank You,Sand Rose Beach Resort Management

6/10 – Redelijk

LaShawnda

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
8 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 12 jun 2024
Dear LaShawnda,Thank you for rating your stay at Sand Rose Beach Resort.  We hope to host you again for your next trip to Sand Rose Beach Resort to serve you with a more comfortable stay and enhanced experience.Thank You,Sand Rose Beach Resort Management

2/10 – Ontzettend slecht

Sammantha

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wanted a horel next to Claytons ..tried this hotel out. Was very disappointed. It is very dirty...bath tub was disgusting, plus it would flood the bathroom floors after a shower. Holes everwhere near baseboards with roaches. Hotel staff, never answer phone. No sheets were left for sleeper sofa. Overall, just horrible and not what i was expecting. Pool also very small.
1 nacht verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 11 jun 2024
Dear Sammantha,We're sincerely sorry to hear about the disappointing experience you had during your recent stay with us. Providing a clean and comfortable environment for our guests is of the utmost importance, and it's clear that we fell short of meeting your expectations in several areas.We apologize for the cleanliness issues you encountered in your room, including the condition of the bathtub, the presence of roaches, and the lack of sheets for the sleeper sofa. This is different from the standard of cleanliness that we strive to maintain, and we will address these concerns with our housekeeping team to ensure that they are properly addressed and resolved.Additionally, we apologize for the inconvenience of not being able to reach our staff by phone. We understand the importance of being responsive to our guests' needs, and we will work to improve our communication channels to ensure that guests can easily reach us for assistance.Regarding the size of the pool, we understand that this may have been a disappointment as well. We appreciate your feedback and will take it into consideration as we continue to make improvements to our property.Once again, we apologize for the negative experience you had during your stay. We truly value your feedback and hope to have the opportunity to regain your trust and welcome you back for a much more enjoyable stay in the future. If you have any further comments or concerns, please don't hesitate to reach out to us.Sincerely ,Sand Rose Beach Resort Management

6/10 – Redelijk

Conrad

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The employees and location are the best parts of this hotel. I didn't try any of the on site food options. The outdoor decks and ice machines are nice and new but just about everything else about the facilities are dated. The rooms have been superficially updated with new furniture and they do look good. However the tiling/doors/walls are ancient and in poor shape, same with the showers. About half of the TV channels don't work because the TVs are just old enough not to support some of the newer video standards. On one hand the surface level is clean but I found a roach in the bathroom and there was a faint musk throughout the building. These weren't too offensive but they belie the decades of high humidity and possibly less than perfect maintenance over its lifetime. It was pet friendly with my German Shepherd but they don't allow you leave them unattended in the room under any circumstances so that might be a deal breaker if you had planned on that. Overall it was fine for my personal solo trip, but I'm not sure I'd return again. If you spend the whole trip on the beach it might be a good budget option, but I wasn't blown away.
3 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 11 jun 2024
Dear Conrad,Thank you for sharing your detailed feedback about your recent stay with us. We truly appreciate hearing about your experience, as it helps us identify areas for improvement and ensure that we continue to provide the best possible service to our guests.We're glad you found our employees and location to be the best parts of your stay. Providing excellent customer service and a convenient location are top priorities for us.We apologize for any inconvenience you experienced with the dated facilities and rooms. We understand the importance of maintaining our property to high standards, and we will take your comments into consideration as we work to make improvements.Regarding the pet policy, we apologize if it did not meet your expectations. We aim to provide a pet-friendly environment while also ensuring the comfort and safety of all our guests.Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. If you have any further comments or concerns, please don't hesitate to reach out to us.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Avery

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
OUTSTANDING CUSTOMER SERVICE!!
3 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 11 jun 2024
Dear Avery,We're thrilled you received outstanding customer service during your stay with us! Providing exceptional service to our guests is our top priority, and we're delighted that our team went above and beyond to make your experience memorable. Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and your decision to stay with us. If there's anything else we can do to make your future stays even better or if you have any further comments, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding experience!Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Esther

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a beautiful view of the beach, we had a little issue and we brought it to the attention of the staff, they immediately took care of it, and made sure we were satisfied. The staff was amazing. Lots of compliments to them.
3 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 11 jun 2024
Dear Esther,We're delighted to hear that you had a beautiful beach view during your stay with us! Providing prompt and efficient service to address any issues that arise is a top priority for us, and we're glad that our staff was able to quickly resolve the issue you encountered and ensure your satisfaction.Thank you for your kind words and compliments to our staff. We'll be sure to pass along your appreciation to them. It's always rewarding to hear when our guests have positive interactions with our team members.We appreciate your feedback and your decision to stay with us. If there's anything else we can do to make your future stays even better or if you have any further comments, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful beachfront experience in the future!Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

ARIANA

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 11 jun 2024
Dear ARIANA,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Sand Rose Beach Resort many more times.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Silas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 11 jun 2024
Dear Silas,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Sand Rose Beach Resort many more times.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Carolina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at Sand Rose Beach Resort was wonderful! The beach was right there and there was near by bars and restaurants. The hotel breakfast is one of the best I have ever had I highly recommend this hotel.
3 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 11 jun 2024
Dear Carolina,We're thrilled to hear that your Sand Rose Beach Resort stay was wonderful! Providing easy beach access, proximity to bars and restaurants, and delicious breakfast options are some of our top priorities, and we're delighted that we met your expectations in these areas.It's fantastic to know that you enjoyed the nearby amenities and that our breakfast stood out as one of the best you've ever had. Thank you for your recommendation!We appreciate your kind words and your decision to stay with us. We can't wait to welcome you back in the future for another memorable beach getaway. If there's anything specific you loved about your stay or if there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to hosting you again soon!Thank You,Sand Rose Beach Resort Management

8/10 – Goed

Christian

4 nachten verbleven in maart 2024
Reactie van Sand Rose Beach Resort Management op 11 jun 2024
Dear Christian,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Thank You,Sand Rose Beach Resort Management

8/10 – Goed

carlos

Positief: Netheid, personeel en service
Ok stay
1 nacht verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 11 jun 2024
Dear Carlos,Thank you for your feedback. We're sorry to hear that your stay was just okay. We're always striving to provide the best possible experience for our guests, so if there's anything specific that we could have done to improve your stay, please don't hesitate to let us know. Your feedback is valuable to us and helps us make improvements for future guests. We hope to welcome you back in the future and provide you with a more enjoyable stay.Thank You,Sand Rose Beach Resort Management

8/10 – Goed

Tikki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 11 jun 2024
Dear Tikki,Thank you so much for awarding us a positive rating for your stay at our Sand Rose Beach Resort hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We would come again!! Great beach access and great pool. Very family friendly and met all of our needs.
1 nacht verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 7 jun 2024
Dear David,We're thrilled that you enjoyed your stay with us and that the beach access and pool met your expectations. Providing a family-friendly environment and meeting all your needs is what we strive for, and we're glad we could deliver on that during your visit. Thank you for choosing to stay with us, and we look forward to welcoming you back again for another wonderful stay in the future! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We can't wait to see you again!Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Christopher

Positief: Personeel en service
2 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 10 jun 2024
Dear Christopher,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Sand Rose Beach Resort many more times.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Veronica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time! The resort was clean and beach accessible. Thanks again. See yall another time.
3 nachten verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 7 jun 2024
Dear Veronica,We're thrilled to hear that you had a great time at the resort and found everything clean and accessible. Providing a memorable and enjoyable experience for our guests is our top priority, and we're delighted that we could contribute to your wonderful stay. Thank you for your kind words, and we look forward to welcoming you back for another fantastic visit in the future! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Safe travels until we see you again!Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

rebeka

1 nacht verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 12 jun 2024
Dear Rebeka,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Sand Rose Beach Resort. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Sand Rose Beach Resort hotel soon!Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Tamela, Pilot Point

Positief: Voorzieningen
access!
1 nacht verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 6 jun 2024
Dear Tamela,Thank You for your review and for choosing our hotel. We are happy you enjoyed your stay, and We look forward to having you back as a guest.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Yosvany

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a really good choice. We came early, but that was not obstacle to get our room before 4:00 pm. The staff is AMAZING. We spent a really good time. Thanks to everybody at Sand Rose Beach Resort. We're gonna see you the next year.
3 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 6 jun 2024
Dear Yosvany,Thank you so much for your excellent review! We're thrilled to hear that you had such a positive experience at Sand Rose Beach Resort. Providing exceptional service and accommodating our guests' needs are top priorities for us, so we're delighted to know that our staff made your stay enjoyable and hassle-free. We can't wait to welcome you back next year for another fantastic stay. If there's anything you need in the meantime, please don't hesitate to reach out. Until then, safe travels!Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Tianna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great place to stay the staff was extremely nice. I will be staying again!
1 nacht verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 5 jun 2024
Dear Tianna,We're thrilled to hear that you had a great experience during your stay with us at! Our top priorities are providing exceptional service and creating memorable experiences for our guests, and we're delighted that our staff's friendliness contributed to your enjoyment. Thank you for your kind words, and we can't wait to welcome you back for another wonderful stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!Thank You,Sand Rose Beach Resort Management

8/10 – Goed

Annett

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great time at sand rose, close access to the beach, nice breakfast in the morning. Pool was a little smaller than I thought but it was pretty empty in the mornings.
2 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 5 jun 2024
Dear Annett,We're delighted you had a great time at Sand Rose! It's wonderful that you enjoyed the close access to the beach and the delicious breakfast in the morning. We apologize if the pool was smaller than expected, but we're glad to hear that it was still enjoyable, especially during the quieter morning hours. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience. We hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. Thank you for choosing Sand Rose!Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Mario

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
We had a great experience service was amazing
1 nacht verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 5 jun 2024
Dear Mario,We're thrilled to hear that you had a great experience and that our service was excellent during your stay with us! Providing exceptional service is our top priority, and we're delighted that we could exceed your expectations. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

ISAAC, SAN ANTONIO

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to everything, the beach and a bar and we had a great time. We will come back again
1 nacht verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 4 jun 2024
Dear ISAAC,We're thrilled that you had a great time during your stay and that our convenient location near the beach and bar added to your enjoyment! Providing easy access to nearby attractions and amenities is important to us, and we're glad we could meet your needs in that regard.We look forward to welcoming you back again on your next visit! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and can't wait to see you again!Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Ivette

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2024
Reactie van Sand Rose Beach Resort Management op 5 jun 2024
Dear Ivette,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Sand Rose Beach Resort many more times.Thank You,Sand Rose Beach Resort Management

6/10 – Redelijk

Trina, Angleton

Reisde met familie
Positief: Personeel en service, voorzieningen
Enjoyed the convenience of the location next to the beach and proximity to shopping and attractions. The facility could be a little more detail on cleaning the rooms. Staff was very nice welcoming and professional.
3 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 4 jun 2024
Dear Trina,We're delighted to hear that you enjoyed the convenience of our location near the beach and close to shopping and attractions! We're really looking for easy access to nearby amenities and attractions, and we're glad we could meet your needs in that regard.Thank you for your feedback regarding the cleanliness of the rooms. We take cleanliness very seriously, and we'll address this issue with our housekeeping team to ensure that our rooms are thoroughly cleaned and maintained to our guests' satisfaction.We're pleased to hear that our staff was welcoming, nice, and professional during your stay. Providing excellent service is a top priority for us, and we're glad they made a positive impression on you.If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future!Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Sandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great loved the jacuzzi and the ocean view
1 nacht verbleven in april 2024
Reactie van Sand Rose Beach Resort Management op 4 jun 2024
Dear Sandra,We're thrilled to hear you had a great experience during your stay! It's fantastic that you enjoyed the jacuzzi and the ocean view. Providing amenities and views that enhance your relaxation and enjoyment is what we aim for. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!Thank You,Sand Rose Beach Resort Management

8/10 – Goed

KARTHIK

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
wish staff was more prompt to customer needs
4 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 4 jun 2024
Dear KARTHIK,We are sorry to hear that you experienced delays in receiving assistance from our staff. Your feedback is important to us, and we apologize for any inconvenience this may have caused during your stay. We'll talk about this issue with our team to make sure that we provide more prompt service to meet our guests' needs in the future.If there's anything specific we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to improve your experience on your next visit. Thank you for bringing this to our attention.Sincerely,Sand Rose Beach Resort Management

10/10 – Uitstekend

JESSICA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 4 jun 2024
Dear JESSICA,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Sand Rose Beach Resort many more times.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Benita

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/A
2 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 4 jun 2024
Dear Benita,Thank You for the PERFECT SCORE rating on your experience! We are thrilled that you loved your stay and would love to host you again.Thank You,Sand Rose Beach Resort Management

6/10 – Redelijk

Aida Teresa

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 4 jun 2024
Dear Aida,Thank you for rating your stay at Sand Rose Beach Resort.  We hope to host you again for your next trip to Sand Rose Beach Resort to serve you with a more comfortable stay and enhanced experience.Thank You,Sand Rose Beach Resort Management

10/10 – Uitstekend

Karen

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The staff is so nice. The noise from other rooms is terrible.
4 nachten verbleven in mei 2024
Reactie van Sand Rose Beach Resort Management op 4 jun 2024
Dear Karen,It's great to hear that you found our staff to be nice! Providing friendly and helpful service is a top priority for us. However, I apologize for the inconvenience caused by noise from other rooms during your stay. Your comfort is important to us, and we'll do our best to address this issue to ensure a more peaceful environment for all our guests.If noise becomes a concern during your stay, please don't hesitate to contact our staff, and we'll do our best to find a solution or accommodate your needs.Thank you for bringing this to our attention, and we appreciate your understanding. If there's anything else we can assist you with during your stay, please let us know. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Thank You,Sand Rose Beach Resort Management

2/10 – Ontzettend slecht

Alexandria, Dallas

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lights went out and all the staff can is we are SORRY went all night to mid morning 0 air on the island and 0 accommodations.
4 nachten verbleven in mei 2024
Reactie van Daniel - AGM op 1 jun 2024
Hello, I definitely understand the inconvenience and frustration that caused. Unfortunately, it wasn't something the hotel could fix or accommodate since the problem was outside our control. We are just as frustrated about what happened, and we were informed the city had a major issue and needed to complete repairs. Sorry, is all we can say in these situations. We hope you can understand and appreciate you leaving your feedback.