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Beoordelingen van Hotel Regina Sorrento

4 out of 5
Hotel Regina Sorrento
Via Marina Grande 10, Sorrento, NA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 478 van 720 beoordelingen" "
Gastenscore: 8 - Goed. 194 van 720 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 720 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 720 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 720 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Anthonia

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Een mooi hotel, prachtig uitzicht bij het ontbijt op de zee en aan de overkant de Vesuvius. Naar Italiaanse begrippen een uitgebreid ontbijt. Minpuntje. Bij het vertrek moesten we nog de transfer van en naar het vliegtuig betalen. Dat moest met cash geld, kon niet met een card.
6 nachten verbleven in april 2023
Reactie van Guest Relation - Hotel Regina Sorrento op 15 apr 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Jacques

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk hotel
Ligging is echt super, kamers top en personeel behulpzaam en vriendelijk
3 nachten verbleven in augustus 2020
Reactie van Guest Relation - Hotel Regina op 21 aug 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information. Best regards

2/10 – Ontzettend slecht

Toon, Belgium

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Double charged our stay, do NOT book here !!!!!!!!
We had to pay for our stay again when we checked out, even though everything had been paid in advance through Expedia. They rip you off !! We are warning other people who want to stay there, DO NOT BOOK THIS HOTEL !!!!
4 nachten verbleven in juli 2018
Reactie van Guest Relation - Hotel Regina op 24 jul 2018
Dear Mr Toon, we already did apologize for the mistake, and as per our private email, we informed you that the process for the reimbursement started that morning as soon we had notice the mistake.

8/10 – Goed

Leonie, Naarden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fijn hotel
Het hotel is vlak bij het centrum van Sorrento met een prachtig uitzicht op de baai van Napel met de Vesuvius en Napels.

10/10 – Uitstekend

Todd, Ann Arbor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and wonderful friendly staff!
4 nachten verbleven in mei 2024
Reactie van Guest relation - Hotel Regina op 13 mei 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Kayla

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had an amazing stay!!! The front desk was very helpful and I believe he was the restaurant manager was an absolute gem
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Alexandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location of right on the edge of town with stunning views of Mount Vesuvius from our balcony and at breakfast made this accommodation special. The staff was very accommodating with the few things we asked of them. Adding coffee in the room and fruit at breakfast the ability to self serve coffee at breakfast would be nice additions, but overall a superb hotel experience.
3 nachten verbleven in mei 2024
Reactie van Guest relation - Hotel Regina op 9 mei 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Jill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Highly recommend!
2 nachten verbleven in mei 2024
Reactie van Guest Relation - Hotel Regina op 9 mei 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Mariane

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is amazing close to the Marian , piazza and bus station. Also, many authentic shops are close to the hotel and many nice cafe and restaurants are close as well.
3 nachten verbleven in mei 2024
Reactie van Guest relation - Hotel Regina op 9 mei 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Gerald, Holstein

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is excellent. Close to many things but not in the crazy busy area. I would recommend to everyone!
5 nachten verbleven in april 2024
Reactie van Guest Relation - Hotel Regina op 3 mei 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a corner room with two balconies overlooking the ocean. It was heavenly. We were also welcomed with a bottle of sparkling wine. The hotel has been freshly remodeled. It is beautiful. Our favorite hotel of 7 we stayed at in Italy.
2 nachten verbleven in april 2024
Reactie van Guest Relation - Hotel Regina op 11 apr 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

8/10 – Goed

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Guest Relation - Hotel Regina op 11 apr 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Sharon

Reisde met partner
Property was beautiful. Out room was clean and comfortable. Staff were extremely helpful. Would definitely return.
4 nachten verbleven in september 2023
Reactie van Guest Relation - Hotel Regina op 4 nov 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Domenica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the view from the balcony
2 nachten verbleven in oktober 2023
Reactie van Guest Relation - Hotel Regina op 3 nov 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Melody

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location. Walking distance to the most amazing shopping, cafes and restaurants. But away from all the noise, so you get the best of both worlds. Beautiful coastal views from the hotel.
1 nacht verbleven in oktober 2023
Reactie van Guest Relation - Hotel Regina op 3 nov 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Lola

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Guest Relation - Hotel Regina op 3 nov 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

4/10 – Matig

Maria, Calgary

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Beds are not good. Our bed was old and had a huge divet in it so one person slept lopsided. Carpets are very dirty. Breakfast food was day old and the serving staff had poor hygiene measures. Lady sneezed in her hand and then touched plates and food. Reception staff were helpful and courteous as well as the cleaning staff. Cleaning staff helped us layer comforters on the side of the mattress that was caved in. Some hotel staff treated us very impersonally; some grumpy people. Location is great. Roof bar was not much to talk about. Pool was nice and garden was beautiful. Breakfast terrace was great overlooking the ocean. Overall, I would not stay here again.
2 nachten verbleven in oktober 2023
Reactie van Guest Relation - Hotel Regina op 21 okt 2023
We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome.We appreciate your observation and advice and assure you we will make good use of them.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Good location but not meet 4-star hotel’ standard
Good side, the room was ready at 11 AM. The breakfast served on the rooftop was nice for view and food, the service was great too. Unlike the other average 4-star hotels, the staff was not as friendly and professional (like a previous review said “Miserable staff!”). For 4-star hotel’s price, there was nothing else to offer, no coffee set or kettle in the room, not even a free bottle of water in minibar. Unlike the other Hotels.com VIP access properties, I have to ask about the perks, then allowed to exchange a bottle of sparkling wine to 2 small bottles of water that should cost 2 euro each.
1 nacht verbleven in oktober 2023
Reactie van Guest Relation - Hotel Regina op 21 okt 2023
We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome.We appreciate your observation and advice and assure you we will make good use of them.

10/10 – Uitstekend

Fran

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The road to this beautiful hotel was extremely scary windy and single lane in areas. Parking was tricky but staff helpful and drove car into garage. Front desk staff also helpful and friendly. Would stay there again but would definitely not drive 😬
1 nacht verbleven in september 2023
Reactie van Guest relation - Hotel Regina op 30 sep 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Juan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in september 2023
Reactie van Guest Relation - Hotel Regina op 28 sep 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

KOSTIAN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the staff was awsome
2 nachten verbleven in september 2023
Reactie van Guest relation - Hotel Regina Sorrento op 23 sep 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We loved the located and views.
2 nachten verbleven in september 2023
Reactie van Guest relation - Hotel Regina op 23 sep 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

louis

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good hotel to stay at in sorrento...
great location..good service...tight to get a car to the hotel...better be a small car... nice view of the sunset...good restaurants are down the street to the beach...good area to be in..
1 nacht verbleven in september 2023
Reactie van Guest relation - Hotel Regina op 23 sep 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

8/10 – Goed

fahd

Positief: Netheid, personeel en service
Promximity to cenrer
1 nacht verbleven in september 2023
Reactie van Guest relations - Hotel Regina op 23 sep 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Nelissa

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Regina was heavenly
Hotel Regina was absolutely beautiful. The view from our garden terrace was so nice to wake up to each morning. The view from breakfast was another plus. We loved enjoying the breakfast options and gazing into the bay of Napoli. I highly recommend the Hotel Regina and can’t wait to return in a couple of years.
3 nachten verbleven in september 2023
Reactie van Guest Relation - Hotel Regina op 14 sep 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Comfort kamer
Overpriced small rooms - not 4*
Great location, amazing view from breakfast area with good service. What lacked was booking their regular deluxe room - which seemed more like a hostel and not like 4* hotel. The room was tiny w a window facing a wall. The bed was very hard and there was no amenities included in room. Not even a glass to take water. The room had a small fridge with wine but provided paper cups. Also, the bathroom always had ants - not many but always around 10 and sometimes they moved into the room. They were the small ants- did not bite but the room was not pleasant and overpriced for what it was.
5 nachten verbleven in augustus 2023
Reactie van Guest relation - Hotel Regina op 5 sep 2023
Thank you for sharing your valuable feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed our exceptional location, the breathtaking view from our breakfast area, and the service provided by our team.We apologize if there was any confusion regarding the categorization of the room as "deluxe" or similar. Currently, we do not have rooms with specific designations such as "deluxe" or "superior." We are committed to providing a high-quality experience for all our guests, and we regret that your room did not meet your expectations.Regarding the issue of ants, we appreciate your understanding of our efforts to address the situation in an environmentally friendly manner. We are actively working to prevent the presence of ants in our rooms without resorting to environmentally harmful chemicals. Your feedback is valuable to us and assists in our ongoing efforts to monitor and improve the situation.We hope you will consider giving us another opportunity in the future to provide you with a more satisfying overall experience during your stay. Your feedback is important to us as it helps us enhance our service and the quality of our environment.Thank you once again for choosing our hotel, and we look forward to the possibility of welcoming you back in the near future.Best regards,

2/10 – Ontzettend slecht

Marilyn

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
NOISY area -- no sleeping until 11:30 p.m.
This hotel would have gotten a Five star review HOWEVER, our sleep was delayed every night from LOUD MUSIC that comes from a venue across the street. This venue is for weddings, etc and open air blasts music until 11:30 p.m. into the hotel rooms that are directly across the street. Our room vibrated. We had an sea-front room and asked to be moved to the back of hotel and they said nothing was available. We complained about noise since we often had to get up very early and they said that there was nothing they could do until 11:30 p.m. The venue was used EVERY night we were there except one -- even week nights. The hotel was not at all apologetic about it -- we talked to many others in the hotel that were unhappy and the hotel attitude was that there was nothing they could do about it.
4 nachten verbleven in augustus 2023
Reactie van Guest relation - Hotel Regina op 5 sep 2023
Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the inconvenience you experienced due to the noise from the venue across the street. Your comments are essential to us, as they help us identify areas where we can improve our guest experience.We understand how disruptive noise can affect your rest and relaxation, especially when it persists late into the evening. We deeply regret that we were unable to offer you a more suitable room away from the disturbance. We strive to accommodate all guest requests, but unfortunately, on this occasion, our options were limited.We want to assure you that we take your concerns seriously, and we will be revisiting our communication with the neighboring venue to explore possible solutions or alternatives for our guests. We are committed to enhancing the overall comfort of our guests, and your feedback serves as a valuable reminder of the areas we need to address.We appreciate your patience and understanding during your stay, despite the inconvenience. We genuinely hope you will consider giving us another opportunity to provide you with a more peaceful and enjoyable experience in the future. Please do not hesitate to contact us directly if you plan to return so that we can make every effort to ensure your stay is exceptional.Thank you for choosing our hotel, and we look forward to the possibility of welcoming you back.Sincerely,

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect Location in Sorrento
This is a perfect location in Sorrento. Half way between the marina and the town. Quiet area. Staff is very nice, pool area is lovely and the rooftop bar is fantastic.
2 nachten verbleven in augustus 2023
Reactie van Hotel Regina - Guest Relation op 27 aug 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

8/10 – Goed

Eoin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is beside the coast and very near the restaurants and shops. Very nice staff and facilities.
5 nachten verbleven in augustus 2023
Reactie van Guest Relation - Hotel Regina op 21 aug 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Jessica

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great spot to stay at, not too far from the port. It has an amazing view! Super clean and breakfast was amazing with a nice clear view. Highly recommend it!
1 nacht verbleven in augustus 2023
Reactie van Vanna op 19 aug 2023
Dear Jessica,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Gerardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sorrento
Hotel centrale con vista mozzafiato, ottima accoglienza e cordiali
1 nacht verbleven in augustus 2023
Reactie van Guest Relation - Hotel Regina op 10 aug 2023
Grazie per aver scelto Hotel Regina Sorrento. Lavoriamo per rendere i soggiorni dei nostri clienti indimenticabile e apprezziamo i vostri commenti!Nell'attesa di riaverla nostra ospite all'Hotel Regina Sorrento, restiamo a sua completa disposizione per ogni eventuale informazione.Distinti saluti

10/10 – Uitstekend

Judith

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really clean and very beautiful room. Mattress was on the very firm side of things!
4 nachten verbleven in juli 2023
Reactie van Guest Relation - Hotel Regina op 29 jul 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel which is convenient to everywhere in the old section of Sorrento. Convenient parking and good rooftop restaurant and bar. Welcoming Prosecco was also a nice touch.
2 nachten verbleven in juli 2023
Reactie van Guest Relation - Hotel Regina op 24 jul 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful boutique hotel with pool!
Fabulous rooftop terrace and restaurant. Easy walk to marina and shopping. Hidden gem!
3 nachten verbleven in juli 2023
Reactie van Guest Relation - Hotel Regina op 23 jul 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Beata, The Woodlands

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Guest Relation - Hotel Regina Sorrento op 22 jul 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Alicia, Houston

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and views at this property were amazing. The concierge was able to secure a reservation at one of Sorrento’s top restaurants at late notice. Would definitely recommend this as a hun when you travel around the Amalfi Coast.
4 nachten verbleven in juni 2023
Reactie van Guest relation - Hotel Regina Sorrento op 26 jun 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023
Reactie van Guest Relation - Hotel Regina op 12 jul 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Arnold

3 nachten verbleven in juni 2023
Reactie van Guest relation - Hotel Regina op 23 jun 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

8/10 – Goed

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good stay
The staff was very friendly and accommodating. The view was amazing. The bed, however was not very comfortable. The bed was hard and the pillows were thin. Sorrento had a lot to offer, so luckily we were tired at the end of the day.
4 nachten verbleven in juni 2023
Reactie van Guest Relation - Hotel Regina op 20 jun 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

frank

Reisde met familie
Positief: Personeel en service
This is one of the best places to stay in Sorrento! Beautiful rooms. Great location between inner city and waterfront. Incredible roof top bar with a breakfast there unmatched. A must stay!
4 nachten verbleven in mei 2023
Reactie van Guest Relation - Hotel Regina Sorrento op 4 jun 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Chek Khiaw

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel looks and feels new- very close to to port for ferries and charming fishing village( Marina Grande) for family run restaurants. Great wifi, water pressure in room, hot/cold water, room temperature and comfortable bed. Room is relatively small but very well designed with everything you need. Good breakfast buffet spread at the restaurant with sea view. Beautiful sunset view ( sun setting into the seas)from restaurant on 4th floor - restaurant is relatively quiet for dinner when I was there in May - good food at reasonable prices.
3 nachten verbleven in mei 2023
Reactie van Guest Relation - Hotel Regina Sorrento op 2 jun 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van Guest Relation - Hotel Regina op 30 mei 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Kara Melissa

1 nacht verbleven in mei 2023
Reactie van Guest Relation - Hotel Regina op 15 jun 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

8/10 – Goed

Charles Edouard

1 nacht verbleven in mei 2023
Reactie van Guest Relation - Hotel Regina op 22 mei 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

PAMELA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is beautiful and service was great. Breakfast buffet was fantastic and view from dining room was amazing
2 nachten verbleven in mei 2023
Reactie van Guest Relation - Hotel Regina op 16 mei 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

8/10 – Goed

David

Reisde met een groep
Negatief: Comfort kamer
Brilliant Breakfast, otherwise disappointing
What really makes this a great hotel is the breakfast which is served in the roof top restaurant. Stunning views, excellent food options and the excellent service of Orlando and his team make the perfect start to each day of your stay. But aside from this most aspects of the hotel are disappointing. Like many others have noted in reviews, there was no sparkling wine amenity during the stay or any other VIP benefits. The beds were extremely hard and uncomfortable and the hotel lacks basic elements of a 4 star hotel, such as glassware, bottle opener, tissues, complimentary bottled water. Room also had some minor maintenance issues, mould in bathroom (see photo) and lamp not working which shows a lack of attention to detail.
3 nachten verbleven in mei 2023
Reactie van Guest Relation - Hotel Regina op 14 mei 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We are very sorry for what has happened and have already taken measures to make amends.Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Ju Yeon

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a great place to stay in Sorrento. However, I do not recommend the family room our family stayed. It was on the 0 floor so had to hear all the street noise.
2 nachten verbleven in mei 2023
Reactie van Guest Relation - Hotel Regina op 14 mei 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hyvä
Aamupala oli riittävän monipuolinen. Hotellin sijainti on hyvä ja henkilökunta hyvin ystävällinen. Aamupala oli tarjolla hotellin kolmannen kerroksen ravintolassa, josta kaunis näkymä lahdelle ja Vesuviukselle. Kahden hengen economy huonetta en suosittelisi kahdelle hengelle, koska on liian pieni. Muutoin kakki ok.
6 nachten verbleven in mei 2023
Reactie van Guest Relation - Hotel Regina op 13 mei 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Stephen

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was wonderful, staff friendly and food was great.
3 nachten verbleven in april 2023
Reactie van Guest Relation - Hotel Regina op 4 mei 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We can’t wait to come back!
The breakfast buffet, which was included, was superior! Orlando, our waiter was wonderful. The front desk staff were extremely pleasant and helpful as well.
3 nachten verbleven in april 2023
Reactie van Guest Relation - Hotel Regina op 4 mei 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward having you back at Hotel Regina, we remain at your complete disposal for any further information.Best regards