Hôtel près de SomerSplash (Somerset)

« Yes »

« There was a great choice of breakfast items. Very clean hotel and the staff was courteous and helpful! »

« The room was clean, but had an overwhelming musty odor and the air freshener used was just way too overpowering. The food was very good and the staff could not have been more helpful and friendly. »

« The room was very clean. The bed was comfortable. Very pleasant stay. »

« Ai été d'autant plus déçu par l'hotel que je l'avais choisi pour un séjour de trois nuits. La suite était en fait une grande chambre, certes spacieuse, mais une sans aucune séparation. Il y avait un canapé mais aucune petite table basse. Une impression de vide et pas très pratique. En ai demandé une et l'ai obtenue. Par contre chambre propre. L'aménagement date un peu mais reste correct. Ce qui est plus gênant est l'impression générale qui se dégage. On a le sentiment que l'hôtel est avant tout...

« AVOID this property for SO many reasons. AVOID IT! Staff will offer that, "This is an old property." in lieu of an apology or other accommodations. Outlets in our room were so worn out that we could not keep anything plugged in. (Not kidding.) Headboard was detached from wall. Bedside tables/shelves were so broken down/slanted that items would slide off onto floor. Supports from bed jutted out presenting a trip hazard. TV was completely disconnected upon check-in. Random nail/screw holes in the...

« Great breakfast »

« I was not pleased with the attitude of the guy working the front desk upon checkin process. After asking for my name, he asked if I booked through Expedia. I replied yes, he immediately said and you didn’t pay yet? I replied no and he said well that unusual with a bad tone and would not make eye contact with me. He further said they usually don’t even make the reservations. »

« Good »

« Room was adequate. There are no secondary locks on your door which I did not like. We checked in online and when we arrived the attendant was out for dinner. Someone else had to let us in our room and said they'd be back in about 45 minutes. We had no room key. We went out for dinner and when we came back, still no attendant. The same lady gave us her key to the room. We checked out the next morning, still no attendant so no coffee either for the morning. Woukd not recommend staying here. »