Lobby

Beoordelingen van Orchard Rendezvous Hotel by Far East Hospitality

4 out of 5

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 330 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 429 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 153 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 59 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1004 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Marius

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prettig Hotel !
Prettig hotel, goed gelegen van alle gemakken voorzien. Beetje oubollig, maar je ziet dat men werkt aan de nodige verbeteringen over de jaren heen. Bij het zwembad zou wat meer schaduw moeten zijn.
2 nachten verbleven in juli 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
-Slechte service totaal geen medewerking verlenen ... alles leek wel teveel gevraagd
4 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Comfortable hotel
The hotel is at the end of orchard road. MRT (station Orchard) and shops/malls on a short distance. The hotel looked like a maze. The first time you have to find your way to the room If your room is not located nearby the elevator. The room and bed was comfortable. The bathroom outdated and small. People don’t want to take a shower in a small bathtub with a curtain in front. The hotelstaff is friendly and professional. Cleaning Did a good job!
2 nachten verbleven in december 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Vraag je een kamer met uitzicht krijg je de meest slechte kamer die er is
2 nachten verbleven in september 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was a very nice size and has a great view of the pool. I appreciated the amenities provided by a club room, including laundry, drinks in my room, and the breakfast and snacks in the lounge. All of the staff were incredibly friendly. A special thank you to Julius for the personal attention that made a huge difference. Unfortunately a large amount of hair was left on the wall in my shower. I let staff know upon leaving the hotel and when i got back it looked like someone had attended to the bathroom but had not cleaned the shower so I needed to clean it myself.
2 nachten verbleven in mei 2024

8/10 – Goed

Faiza

Reisde met familie
Positief: Netheid, personeel en service
Area is safe
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ajit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Frank

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel, Great staff, walkable to everything.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Osamu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
4 nachten verbleven in mei 2024

8/10 – Goed

Alison

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reception made us feel welcome on arrival. The room was a decent size, the bed was comfortable, the air-con worked, and the pool was fabulous. The location was quiet, but super convenient to shopping and the MRT. Our only issues were: low pressure in the shower - but we're used to high pressure so it wasn't a major; and the kettle in the room was faulty.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024

8/10 – Goed

Wen, Fresh meadows

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s quiet and convenient. Near subway and food in the shopping center.
2 nachten verbleven in april 2024
Reactie van Orchard Rendezvous Hotel op 16 apr 2024
Dear Guest,Thank you for taking the time to share your positive experience at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team

8/10 – Goed

Karthigeyan

Positief: Netheid
Nice enviroment
1 nacht verbleven in april 2024
Reactie van Orchard Rendezvous Hotel op 8 apr 2024
Dear Guest,Thank you for taking the time to rate your experience at Orchard Rendezvous Hotel. We look forward to welcoming you back for in the future.Warm regards,Orchard Rendezvous Hotel Team

6/10 – Redelijk

Brian, Perth

4 nachten verbleven in april 2024
Reactie van Orchard Rendezvous Hotel op 8 apr 2024
Dear Guest,Thank you for taking the time to rate your experience at Orchard Rendezvous Hotel. We look forward to welcoming you back for in the future.Warm regards,Orchard Rendezvous Hotel Team

4/10 – Matig

howchee, Bayan Lepas

Zakenreiziger
internet not functioning in room. missing toiletries items.
1 nacht verbleven in maart 2024
Reactie van Orchard Rendezvous Hotel op 19 mrt 2024
Dear Guest,Thank you for sharing your feedback about your recent stay at Orchard Rendezvous Hotel. We sincerely apologize for any inconvenience you may have experienced during your time with us. Your comments are valuable, and we are committed to addressing and improving the issues you've highlighted.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,Orchard Rendezvous Hotel Team

8/10 – Goed

Timothy, DOLLAR

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great central hotel with excellent facilities.
3 nachten verbleven in maart 2024
Reactie van Orchard Rendezvous Hotel op 19 mrt 2024
Dear Guest,Thank you for taking the time to share your positive experience at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team

8/10 – Goed

Philippe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Orchard Rendezvous Hotel op 19 mrt 2024
Dear Guest,Thank you for taking the time to give us a good rating at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team

8/10 – Goed

Timothy, DOLLAR

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Orchard is a good hotel in a very convenient area with decent facilities including a great swimming pool. Worth booking a club room so that you get access to lounge on top floor.
2 nachten verbleven in maart 2024
Reactie van Orchard Rendezvous Hotel op 7 mrt 2024
Dear Guest,Thank you for taking the time to share your positive experience at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team

8/10 – Goed

Monica Yi Kiu

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
The hotel is old even though the rooms seem like it got renovated. And it is clean. I had to change my room and front desk Ruby was helpful to accommodate. I stayed 1 night due to location only.
1 nacht verbleven in februari 2024
Reactie van Sao Kimsang op 2 mrt 2024
Dear Guest,Thank you for taking the time to share your positive experience at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Orchard Rendezvous Hotel op 7 mrt 2024
Dear Guest,Thank you for taking the time to rate our hotel. pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Central location
Excellent location. Hotel upgraded me to a clubroom which was lovely.
5 nachten verbleven in februari 2024
Reactie van Sao Kimsang op 2 mrt 2024
Dear Guest,Thank you for taking the time to share your positive experience at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient and reasonable price for Singapore
Very helpful staff and good location on Orchard Road. Short walk to MTR and plenty of eating places and shopping! Room was large by Singapore standards and comfortable spacious pool and sitting area off the 6th floor, but unfortunately the pool bar was closed during my visit Laundry room was nearby and this sometimes generated a damp smell around the area. Overall a very nice friendly hotel
3 nachten verbleven in februari 2024
Reactie van Sao Kimsang op 2 mrt 2024
Dear Guest,Thank you for taking the time to share your positive experience at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team

10/10 – Uitstekend

HSIAOHSUAN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
CP 值很高
房間雖然不新,但是空間大,小孩很愛游泳池,附近走路10分鐘以內有烏節捷運站,飯店旁邊有屈臣氏,麥當勞,卡揶吐司,7-11,吃東西很方便 住的是低樓層,沒有view,但或許這是房價便宜的關係吧
3 nachten verbleven in februari 2024
Reactie van Sao Kimsang op 18 feb 2024
Dear Guest,Thank you for taking the time to share your positive experience at Orchard Rendezvous Hotel. We're thrilled to hear that you enjoyed your stay with us! Your kind words are truly appreciated, and it was our pleasure to provide you with a memorable experience. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team

8/10 – Goed

Antti

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location at Orchard Road. Little bit aged, but everything works well. Spaceous and clean rooms and nice pool area. Good value for the money
4 nachten verbleven in januari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Antti,Thank you for the review.It was my pleasure to learn that you had enjoyed the stay with us and liked our spacious rooms. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

8/10 – Goed

John

1 nacht verbleven in februari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear John,Thank you for the review.It was my pleasure to learn that you had enjoyed the stay with us. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

10/10 – Uitstekend

Elvin

4 nachten verbleven in januari 2024
Reactie van Orchard Rendezvous Hotel op 20 mrt 2024
Dear Guest,Thank you for taking the time to share your positive rating for Orchard Rendezvous Hotel. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team

6/10 – Redelijk

Loan

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel itself was not bad and was alright for what we needed. The deluxe room was spacious enough for 2 people. They hold our luggage for us even after we check out. Check in was easy enough but it was a little slow because the employee that was helping us kept getting interrupted by multiple employees with other issues which slowed down the process. They do not provide bath robes, which I was counting on when packing. They do provide toothbrushes. However, I do not believe that housekeeping was very good. Some of the towels smelled like they had been used. They do not always provide you with additional toiletries everyday. We ended up running out of their body gel because they never provided us with additional ones when they cleaned our room so we had to wait until the next day when they came back. They don't provide you with cold complimentary bottled water and ask that you use sink water since their water is clean. I understand they want to conserve water but it was not convenient. Since it was so hot we ended up buying our own bottled water from being so thirsty. They give you an empty glass bottle to fill up with water. But since we were exploring most days I was worried the bottle might break since it did not look durable. I also thought the plumbing could be better. You have to hold the toilet button down for a while to flush everything. I also wished they had a jacuzzi.
3 nachten verbleven in januari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Loan,Thank you for the review.We will also review the areas of concern that you highlighted to ensure that corrective measures are implemented where applicable for our improvement.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

10/10 – Uitstekend

Kala

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous stay
Excellent stay ! Service was excellent too. Breakfast was one of the best we had. Only thing there wasn't a live egg station which would have been helpful. The manager who attended to my issue was exemplary in his service. Thank you very much to you and all the rest too !
9 nachten verbleven in januari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Kala,Thank you for the fantastic review.It was my pleasure to learn that you had enjoyed the stay with us. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

8/10 – Goed

Yanjun

3 nachten verbleven in januari 2024
Reactie van Orchard Rendezvous Hotel op 20 mrt 2024
Dear Guest,Thank you for taking the time to share your positive rating for Orchard Rendezvous Hotel. We look forward to welcoming you back for another delightful stay in the future.Warm regards,Orchard Rendezvous Hotel Team

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
value for money
5 nachten verbleven in januari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Guest,Thank you for the fantastic review.It was my pleasure to learn that you had enjoyed the stay with us. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

8/10 – Goed

Erik

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What I didn’t like was the rooms where outdated
13 nachten verbleven in januari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Erik,Thank you for the review.We will also review the areas of concern that you highlighted to ensure that corrective measures are implemented where applicable for our improvement.Once again, thank you for sharing your stay experience with us and we hope to welcome you back anytime soon!Regards,Your Rendezvous Host

8/10 – Goed

Azhar, Ewa Beach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location and very convenient.
2 nachten verbleven in januari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Azhar,Thank you for the lovely review.It was my pleasure to learn that you had enjoyed the stay with us and liked our location. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

10/10 – Uitstekend

Anetta

4 nachten verbleven in januari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Guest,Thank you for the lovely review.It was my pleasure to learn that you had enjoyed the stay with us. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

8/10 – Goed

JACK HEE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
clean and comfortable room
4 nachten verbleven in januari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Mr Hee,Thank you for the review.It was my pleasure to learn that you had enjoyed the stay with us. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

6/10 – Redelijk

Bernd

Reisde met partner
3 nachten verbleven in januari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Guest,Thank you for the review.First and foremost, please accept my apology for the less than satisfactory arrival experience you had with us. The team were very regretful for the negative experience delivered and determined to make the necessary improvement.Regards,Your Rendezvous Host

6/10 – Redelijk

Christopher

Positief: Netheid
The location of the property was good
5 nachten verbleven in januari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Guest,Thank you for the review.It was my pleasure to learn that you liked our location. Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

8/10 – Goed

Shirin

2 nachten verbleven in januari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Shirin,Thank you for the fantastic review.It was my pleasure to learn that you had enjoyed the stay with us. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

8/10 – Goed

Marie

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Great location with easy access to Orchard Road, spacious rooms, nice pool area. A bit worn down room.
1 nacht verbleven in januari 2024
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Ms Marie,Thank you for the review.It was my pleasure to learn that you had enjoyed the stay with us and you liked our spacious rooms and facilities. We will also review the areas of concern that you highlighted to ensure that corrective measures are implemented where applicable for our improvement.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

10/10 – Uitstekend

Makoto

2 nachten verbleven in december 2023

8/10 – Goed

Saenghwa

3 nachten verbleven in december 2023
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Saenghwa,Thank you for the lovely review.It was my pleasure to learn that you had enjoyed the stay with us. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

10/10 – Uitstekend

Aaron

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Your Rendezvous Host op 14 feb 2024
Dear Mr Aaron,Thank you for the lovely review.It was my pleasure to learn that you had enjoyed the stay with us. Rest assured that your encouraging comments were shared to the entire team and are appreciative of your kind compliments.Thank you once again for sharing your thoughts with us and we hope to welcome you back soon.Regards,Your Rendezvous Host

10/10 – Uitstekend

JAVIER

2 nachten verbleven in december 2023

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous stay (again!). Love everything about this hotel. thank you for looking after us so well.
7 nachten verbleven in december 2023

6/10 – Redelijk

Richard

2 nachten verbleven in november 2023

6/10 – Redelijk

julianna

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
A bit too old
2 nachten verbleven in november 2023

10/10 – Uitstekend

Christer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb club room staff
Located close to “everything “ and allowing for easy walking. Superb staff, and a real top visit if the club level is chosen.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jerry, Glenwood

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel with a kind and helpful staff for anything we were asking about. Safe and more reasonably priced. Walking distance to the botanical gardens
4 nachten verbleven in oktober 2023

4/10 – Matig

massimo

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Room was very dark with strong smell of mould. Internet connection was very poor Coffe machine was broken, same as the landline phone Location is excellent but there are better options nearby for similar price and newer hotels
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Kwok Ho

3 nachten verbleven in oktober 2023