Een kluis op de kamer, een bureau, verduisterende gordijnen

Beoordelingen van Capri by Fraser Changi City, Singapore

4 out of 5
Capri by Fraser Changi City, Singapore
3 Changi Business Park Central 1, Singapore

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 1319 van 2218 beoordelingen" "
Gastenscore: 8 - Goed. 688 van 2218 beoordelingen" "
Gastenscore: 6 - Redelijk. 139 van 2218 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 2218 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 2218 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

pascal de

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel
2 nachten verbleven in februari 2024
Reactie van Fherzana op 15 mrt 2024
Dear pascal de,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 – Uitstekend

Joep

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2019
Reactie van Alex op 17 dec 2019
Dear Joep Thank you for choosing to stay with us and your feedback of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We look forward to the opportunity of welcoming you back and serving you in the near future. Sincerely Alex Chong Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location near Airport and MRT. Lots of shops around
3 nachten verbleven in februari 2019

10/10 – Uitstekend

Joep

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really good
Fantastic hotel to stay at. Really clean, friendly staff and close to airport and exhibition centre.
5 nachten verbleven in december 2018
Reactie van Steven Tang op 19 dec 2018
Thank you for choosing to stay with us and your recommendation of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We love to welcome you back again. Sincerely Steven Tang General Manager

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in december 2018
Reactie van Steven Tang op 19 dec 2018
Thank you for choosing to stay with us and your recommendation of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We love to welcome you back again. Sincerely Steven Tang General Manager

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel erg schoon en goed onderhouden.
Was op doorreis en moest 1 nacht overnachten. Dit is uitstekend bevallen. Uitstekend hotel, vriendelijk en behulpzaam personeel. Uitsetekende voorzieningen. Airport shuttle gratis beschikbaar
Reactie van General Manager op 3 mrt 2017
Dear Jan Thank you for staying with us and sharing your posts. We are delighted to hear of your wonderful stay experience. We look forward to welcoming you back soon. Sincerely Suzanna Chan Executive Assistant Manager

8/10 – Goed

Marlijn

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel vlakbij vliegveld
Prima hotel naast een mall en het vliegveld. Ontvangst was keurig, een mooie kamer. Aardige mall en voldoende eetgelegenheden in de buurt. Enige minpuntje waren de vele haren van voorgangers in de badkamer.
Reactie van General Manager op 2 feb 2017
Dear Marlijn Thank you for choosing to stay with us recently and sharing your post. We are glad to know that you have found the location to be wonderful and apologise that your stay experience could be better. Your reviewed has been shared and we have conveyed to the team the importance of upkeeping the standards of the hotel. Thanks again, and we look forward to welcoming you back again. Suzanna Chan Executive Assistant Manager

10/10 – Uitstekend

Erik, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modern en mooi!
Zeer modern en mooi hotel. Locatie perfect voor mij omdat ik dicht bij het vliegveld voor een afspraak moest zijn. Zeer mooie fitness en zwembad voor baantjes zwemmen. Ook mountainbikes beschikbaar die je kan lenen.

8/10 – Goed

Elmo B., Breda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortabel en dichtbij Changi Singapore Airport
Ik overnachtte hier omdat mijn vlucht een dag vertraging had, en moet zeggen dat ik tevreden ben. Mooie ruime kamer en is 10 minuten van het vliegveld van Singapore. Prijs-kwaliteit valt goed mee. Aan de overkant van het hotel heb je gezellige restaurantjes en pubs.

10/10 – Uitstekend

Elizabeth

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean
7 nachten verbleven in mei 2024
Reactie van Fherzana op 23 mei 2024
Dear Elizabeth, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 – Uitstekend

Aeron

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel is right beside the Expo train station and is beside multiple grocery stores and a mall which made it very convenient. The staff are very accommodating and always keeps the rooms clean. Early check in didn’t require additional payment which allowed us to take a break before exploring the area without additional cost.
3 nachten verbleven in mei 2024
Reactie van Suriya Kumar op 21 mei 2024
Dear Aeron, Many thanks for staying with us and providing us with a great ratings on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us at Capri By Fraser, Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Yours sincerely, Suriya Kumar Duty Manager

8/10 – Goed

EUN-KHWANG

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Expo역이랑 가까워서 공항가기가 편해요. 단, 새벽출발때는 쇼핑몰을 가로질러서 못 가기 때문에 이 점을 고려해서 가는 길을 알아봐야 합니다
1 nacht verbleven in mei 2024
Reactie van Fherzana op 20 mei 2024
Dear EUN-KHWANG,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

8/10 – Goed

Hendra

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in mei 2024
Reactie van Fherzana op 20 mei 2024
Dear Hendra, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 – Uitstekend

Chhouhan

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Fherzana op 20 mei 2024
Dear Chhouhan,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 – Uitstekend

Jeffrey

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is right next to a mall. Room had everything I needed including a filtered drinking water faucet. I'd stay here again.
3 nachten verbleven in mei 2024
Reactie van Fherzana op 20 mei 2024
Dear Jeffrey,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 – Uitstekend

Rahimah, Singapore

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location perfect. Next to shopping areas, quite a few halal food options, supermarkets. Comfortable & clean room. Chexk in/out process kinda slow
2 nachten verbleven in mei 2024
Reactie van Eric Lai op 14 mei 2024
Dear Rahimah, Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the check-in and check-out experience during your stay with us.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

8/10 – Goed

Ryuichi

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Eric Lai op 13 mei 2024
Dear Ryuichi, Many thanks for staying with us and providing us with your kind rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

8/10 – Goed

Naomichi

Positief: Netheid
とて良かったです
3 nachten verbleven in mei 2024
Reactie van Eric Lai op 12 mei 2024
Dear Naomichi,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 – Uitstekend

Graham

Reisde met een groep, Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfectly located near the airport with metro link directly into the city centre. Clean, comfortable and well equipped room.
3 nachten verbleven in mei 2024
Reactie van Eric Lai op 12 mei 2024
Dear Graham,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 – Uitstekend

AKIRA

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
EXPO利用でしたので、隣接していてとても便利でした。駅近く、アウトレットのようなショッピングモールも目の前、空港まで1駅。部屋には、電子レンジ、食器も付属していて、連泊するには、タイパ、コスパがよいホテルでした。
3 nachten verbleven in mei 2024
Reactie van Eric Lai op 12 mei 2024
Dear Akira,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

8/10 – Goed

kazuaki

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
駅そばで便利でした
2 nachten verbleven in mei 2024
Reactie van Eric Lai op 11 mei 2024
Dear Kazuaki,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 – Uitstekend

Andras

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 stop to the airport by subway, there is 2 subway line within 1 minute walk, nice, clean and modern property.
3 nachten verbleven in mei 2024
Reactie van Eric Lai op 11 mei 2024
Dear Andras,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 – Uitstekend

Stuart

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel near airport with easy train access.
1 nacht verbleven in mei 2024
Reactie van Lolly / Duty Manager op 7 mei 2024
Dear StuartMany thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best RegardsLolly Duty Manager

10/10 – Uitstekend

Stuart

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel a 10-minute MRT or taxi ride to Changi Airport, opening onto a shopping center with excellent food. (restaurants, food court, 2 supermarkets). Hotel staff was efficient, friendly and helpful. Services at the hotel are excellent, including self-service laundry and swimming pool. Kitchenette in the rooms (although you're not going to be able to cook as well as the food court next door). A very reasonably priced luxury hotel. Highest recommendation.
1 nacht verbleven in april 2024
Reactie van Lolly / Duty Manager op 7 mei 2024
Dear StuartMany thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best RegardsLolly Duty Manager

10/10 – Uitstekend

Michel e

1 nacht verbleven in mei 2024
Reactie van Eric Lai op 24 mei 2024
Dear Michel,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best RegardsEric LaiDuty Manager

6/10 – Redelijk

David

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Lolly / Duty Manager op 7 mei 2024
Dear DavidMany thanks for staying with us and providing us with a good rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was a pleasant one. We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best RegardsLolly Duty Manager

8/10 – Goed

YEOW CHOONG KENNETH

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The overall experience was great. The hospitality of the staff makes the accommodation experience even better. Thank you for the great stay!
1 nacht verbleven in april 2024
Reactie van Lolly / Duty Manager op 7 mei 2024
Dear Yeow Choong KennethMany thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best RegardsLolly Duty Manager

10/10 – Uitstekend

???

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
エキスポすぐ近くで、ショッピングモールもすぐ近く非常に使い勝手よいです。 ミニキッチンもあるので、長期滞在向け
6 nachten verbleven in april 2024
Reactie van Fherzana op 27 apr 2024
Dear ???.Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 – Uitstekend

Thomas

Positief: Netheid, staat van de accommodatie en faciliteiten
Great place to by the airport and expo area
1 nacht verbleven in april 2024
Reactie van Fherzana op 21 apr 2024
Dear Thomas,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

6/10 – Redelijk

Yoshitsugu

1 nacht verbleven in april 2024
Reactie van Eric Lai op 11 mei 2024
Dear Yoshitsugu,Many thanks for staying with us and providing us with a great rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 – Uitstekend

Daryl, Federal Way

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy access from Changi, lots of food options.
1 nacht verbleven in april 2024
Reactie van Fherzana op 18 apr 2024
Dear Daryl, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 – Uitstekend

Lokmane, Arjan, Al Barsha South 3

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Fherzana op 14 apr 2024
Dear Lokmane,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

6/10 – Redelijk

Kevin

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We liked the room , but check in took longer than anticipated with only 1,person doing this when we arrived at 5.30pm local time. There was also no information provided on the hotel facilities and services available, when checking in , or where to find it.
1 nacht verbleven in april 2024
Reactie van Fherzana op 7 apr 2024
Dear Kevin, Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the services and lack of information rendered by Front Desk.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

8/10 – Goed

Tessa

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Fherzana op 5 apr 2024
Dear Tessa,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 – Uitstekend

ROSA

Reisde met partner
The decor and architecture are unique. Everything is very well so off.
2 nachten verbleven in maart 2024
Reactie van Eric Lai op 1 apr 2024
Dear Rosa,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted that your overall stay with us was a pleasant one. It is great to learn that we have met your stay expectation.We thank you once again for sharing your feedback out of your valuable time and we look forward to welcoming you back soon. Meanwhile, stay safe and well! Best Regards,Eric LaiDuty Manager

10/10 – Uitstekend

Kimberlie

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice hotel and convenient location for an overnight airport connection. I was worried about arriving after midnight, and wanted to be sure there was 24hr check in. Property did not respond to emails prior to arrival nor did did they answer the phone the night of arrival. I took a taxi to the hotel anyway to find staff in place and kindly handled my late check in. Everything except communication was great.
1 nacht verbleven in maart 2024
Reactie van Eric Lai op 31 mrt 2024
Dear Kimberlie,Many thanks for staying with us and providing us with your kind rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We do sincere apologies with regards to the communication prior to your arrival. We will investigate and work on our lapses to improve and avoid such occurrences.We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

10/10 – Uitstekend

Suzette

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy access from the airport. Very nice place for extended stay. Wish we were staying longer than overnight
1 nacht verbleven in maart 2024
Reactie van Eric Lai op 31 mrt 2024
Dear Suzette,Many thanks for staying with us and providing us with your kind rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

10/10 – Uitstekend

Jose

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is far from downtown and the Marina, but is located within walking distance to a shopping mall and many food options. A nice hotel to spend the night, very clean, and close to the airport. Highly recommended.
1 nacht verbleven in maart 2024
Reactie van Fherzana op 29 mrt 2024
Dear Jose, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

2/10 – Ontzettend slecht

ALEX

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Chose a reservation that had breakfast on it. Expedia changed reservation to no breakfast which made the stay highly inconvenient. Room to up to expectations.
4 nachten verbleven in maart 2024
Reactie van Fherzana op 29 mrt 2024
Dear ALEX,Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the unfortunate issue with your reservation.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located for the airport and walkable to a local mall with many shopping and eating options
1 nacht verbleven in maart 2024
Reactie van Fherzana op 25 mrt 2024
Dear Brian, Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

2/10 – Ontzettend slecht

Kevin

3 nachten verbleven in maart 2024
Reactie van Fherzana op 25 mrt 2024
Dear Kevin, Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to any shortcomings you have experienced during your stay with us.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 – Uitstekend

Gail

Positief: Netheid, staat van de accommodatie en faciliteiten
Staff was amicable and location was close to shopping. Property was clean and well maintained. Well worth it and recommend.
1 nacht verbleven in maart 2024
Reactie van Fherzana op 20 mrt 2024
Dear Gail,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

10/10 – Uitstekend

Narayan

Positief: Netheid, staat van de accommodatie en faciliteiten
Was clean and nice . Guest services a bit slow and sometimes no one answers
9 nachten verbleven in maart 2024
Reactie van Eric Lai op 19 mrt 2024
Dear Narayan,Thank you for staying with us and taking the time to share your feedback on your recent stay at Capri by Fraser, Changi City / Singapore. Our sincere apologies for not being able to meet your stay expectation on your recent visit, especially on guest service experience. We truly appreciate your feedback and will definitely work on the areas for improvement.Despite these areas of feedback, we hope that your overall stay with us was still a pleasant one.Once again, thank you for taking the time to share your feedback and we look forward to welcoming you back soon.In the meantime, stay safe and well! Yours sincerely, Eric LaiDuty Manager

8/10 – Goed

Ibrahim, Brentwood

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Eric Lai op 17 mrt 2024
Dear Ibrahim,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager

8/10 – Goed

Ibrahim, Brentwood

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
It was great !
1 nacht verbleven in maart 2024
Reactie van Eric Lai op 10 mrt 2024
Dear Ibrahim,Many thanks for staying with us and providing us with a positive ratings on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us at Capri By Fraser, Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Yours sincerely, Eric LaiDuty Manager

10/10 – Uitstekend

RITAJANA

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good facility for a short term stay. Easy access to transport and shopping
2 nachten verbleven in maart 2024
Reactie van Freida Ng op 8 mrt 2024
Dear RITAJANA, Thank you for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us was excellent. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida Ng Duty Manager

10/10 – Uitstekend

Jonathon

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Lolly op 6 mrt 2024
Dear Jonathon, many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, Changi City Singapore! We are delighted to learn that your overall stay with us was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meantime, stay safe and well! Best Regards, Lolly Duty Manager

8/10 – Goed

Sumito

1 nacht verbleven in februari 2024
Reactie van Fherzana op 21 mrt 2024
Dear Sumito, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, Changi City Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

6/10 – Redelijk

Andrea

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel clean and quiet. 1 stop from Changi airport on MRT. A little difficult to find if using MRT signs for hotel disappeared. Check in at hotel was cold and efficient not friendly at all.
2 nachten verbleven in februari 2024
Reactie van Fherzana op 29 feb 2024
Dear Andrea,Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser Changi City.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the services rendered by Front Desk upon your arrival.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager

8/10 – Goed

Minu

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in februari 2024
Reactie van Eric Lai op 27 feb 2024
Dear Minu,Many thanks for staying with us and providing us with a great ratings on your recent stay at Capri by Fraser, Changi City / Singapore. We are delighted to learn that your overall stay with us at Capri By Fraser, Changi City was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Yours sincerely, Eric LaiDuty Manager