Hôtel près de Silver Lake (Saugatuck)

« Perfect stay. Smaller property but definitely not lacking anything. Charming setting. Would stay again if we are up that way! »

« Sejour en couple, aspect general de l hotel decevant pour un best western. Renovation souhaitable »

« Nous avions réservé 2 nuits et finalement nous ne sommes restés qu'une seule et c'était déjà de trop ! 1er problème : nous avions demandé un lit bébé lors de la resa . Lors du checking l'après midi, deux fois demandé pour qu' ils n'oublient pas... Nous sommes rentrés le soir et bingo ! Pas de lit... juste un seul lit bébé pour tout le motel !!!!! 2eme problème : l hotel est tenu par des ados, à l accueil au ménage... la manager est venue le lendemain qu' à 11h 3eme problème : la propreté......

« If you’re looking for a quiet and peaceful getaway, this is the place! It is relaxing, and calm, yet close enough to plenty of things to do around the town. The staff are friendly and inviting. Love the retro feel to this charming motel! We will definitely go back! »

« Small TV that did not work. No coffee maker in room. »

« Great service, charming property, delicious breakfast. »

« Had problems with toilet »

« Chambre propre et spacieuse. Bain à remous très agréable. »

« I was bummed the hot tub was out of order. That’s why I booked the place. Otherwise, nice room. »

« Everything from the location (everything walkable from Inn) to amineties (Jacuzzi, board games, pool house) to breakfast (freshly made from scratch), and snacks (including free happy hour drinks). The same staff have all worked there for years and really work well together. I felt like I was visiting family. The rooms were super comfortable. »

« Beautiful property, great room, had everything we needed and was very comfortable. Hosts were friendly and communicative, would absolutely recommend! »

« The noise of the people upstairs right above us we were in room 212 was constant even 3am still stomping loudly. When we made a polite call to property, our call felt inconvenient to the person who answered a nd then nothing was really done to resolve the issue. We ended up leaving a night early because we could not get any sleep with noise. Evening staff were not super helpful. We got one good staff interaction the day we checked in on 6/26 she was very kind. Air conditioning worked good, but...

« Very nice room. Too bad I was only staying one night. I would definitely book again. »

« I travel for work, on June the 30th, I booked this hotel for July the 1st and 2nd. When I checked in around 10:30 P.M. on the 1st I explained I would only need the room for 1 night instead of 2. They told me it was fine and to make sure to inform them in the morning, so I wouldn’t be charged for the second night. The next morning I let them know and checked out, the front desk told me the final statement would post to my card in 5-7 days. The final amount posted was for both nights. I called the...

« Un hotel à tarif correct pour juste une étape d'une nuit mais sans plus »

« Location and staff »

« Royal was very helpful member of staff »

« SUPER »

« Staff were very helpful and hospitable. Breakfast was great, and the woman working the breakfast area was great »