Hotels in de buurt van Silk Factory (Newburgh)

'The front desk staff were awesome especially Dottie and Dena. They made the trip more enjoyable. Breakfast was great daily. The only issue I had was the hot water needs to be checked; the shower didnt stay hot and the water in the sink didnt stay hot. Other than that, it was a great experience.'

'Walked into room saw a centipede the size of a baseball walking around, bunch of smears and weird marks on the headboards of the bed, had to fiddle around with the A/C for 10 minutes to get it to work.'

'Need more help in breakfast room!!'

'The place was great, but keep in mind there’s no housekeeping. And the walls are paper thin, so if people are talking in the next room you will hear it.'

'The property is in a great location, walkable to many restaurants. Room was very clean but the bathroom was underwhelming: with no shower door and water plashing in front of the toilet. The sink was actually in the bedroom, which was annoying as you're always making more noise than you would if it was in the bathroom. With that set up they should do the room everyday, but you actually have to ask. Don't get me wrong, we had a nice stay, but in their prize range, I expect more. The 4th floor...

'chatise was abosolutely worth my call to the hotel 3 days after my stay in order to get the correct spelling of her name. When I think of customer service/service with a smile she is the perfect example. We were statying for one night for a friends 50th birthday and I am pleased to say that Chatise was extremely friendly, kind just a beam of light at the front desk. Your establisment is very lucky to have her. I would solely come back to see her warm smilling welcoming face, she is a true...

'Overnachting wordt verkocht "met ontbijt". Dit bestaat uit koffie/thee met candybar. Ik ben niet veeleisend voor ontbijt maar dit kun je echt geen ontbijt noemen. Het zal zijn vanwege het feit dat ze aan het updaten zijn, maar dat gaat heel langzaam denk ik. Je ziet geen materieel etc van bouwwerkzaamheden staan bijvoorbeeld. Kamer was op zich schoon, bedden goed ( wij hadden 1 extra bed nodig, dat was een erg slecht bed) maar stukken tapijt zaten los, schuifdeur naar buiten kon je door kier...

'Clean'

'Aside from an empty shower gel and issue with the hair dryer the staff was friendly and quick about responding. Issues are going to happen but how they responded was great.'

'Just one night in our way to NY'

'The staff was excellent but we found multiple roaches in the room. Also the water pressure in pit bathroom was not strong enough to use the shower as it provided a slight trickle of water.'

'Clean, good service '

'Quite good atmosphere'

'The first room smelled like a wet locker room. The next room was clean and the A/C was good. However, the next day we were out of our room from 10 am to 530 pm and expected the room to have been cleaned. It wasn’t. I called the front desk from the room phone twice and the person couldn’t hear me at all - which meant the phone didn’t work. Had to go down to the front desk and the gentleman couldn’t tell me why housekeeping didn’t clean the room nor did he offer to send someone. He gave me some...

'Parking and housekeeping were the only positives about this place. If we were staying more than one night, we would have left immediately. '

'Prettig hotel, maar het is (zoals de naam al zegt) bedoeld voor langere verblijven. Vandaar ook een keuken in de kamer (waardoor je op de gang veel etensluchten kan ruiken) en de kamer wordt ook niet tussendoor schoongemaakt bij twee dagen. Was voor ons geen probleem, maar is wel iets wat handig is om te weten...'