Lobby

Beoordelingen van La Quinta Inn & Suites by Wyndham Shreveport Airport

2.5 out of 5

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 614 van 1025 beoordelingen" "
Gastenscore: 8 - Goed. 249 van 1025 beoordelingen" "
Gastenscore: 6 - Redelijk. 79 van 1025 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 1025 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 1025 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Fardau, Arnhem

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and well maintained location.
1 nacht verbleven in april 2022
Reactie van Heather op 3 mei 2022
Dear Fardau, Thank you for the 5 star rating! Our team works hard so it's always nice to receive positive feedback for them. We hope to see you again soon.

6/10 – Redelijk

John

Reisde met een groep
Positief: Netheid
Negatief: Voorzieningen
Normally I don’t leave reviews, but am a stickler for reading them before making a decision. While the beds and bathroom were clean, I was disappointed overall with the room. I had booked a 2 double bed room that was advertised as being able to sleep 5 people. I’m not sure what size people it’s referencing, but they’re not average height males. I’m not sure where the 5th person would go either as there’s no couch and barely anywhere to put bags or suitcases. The room also was noticeably humid. I stayed 4 nights, and the room was not serviced until after the 3rd night. All that was done during this was new towels in the bathroom. Beds unmade, trash can left full. Overall disappointed in this location, but at least it was clean.
4 nachten verbleven in mei 2024
Reactie van Timme, Front Desk Staff op 28 mei 2024
We sincerely apologize for the inconvenience caused to you due to the size of our beds. We are tickled though that you stayed with us and do look forward to seeing you again. We apologize for the lack of service you received. This is certainly not our standards and if notified we would have serviced your room sooner. We apologize for this error. Your feedback is greatly appreciated and will be passed on to our team.

10/10 – Uitstekend

Daneisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Heather op 22 mei 2024
Thank you for your review. If you have any questions, please contact the hotel directly.

4/10 – Matig

Aaron

Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Heather op 22 mei 2024
Thank you for review. Please contact the hotel if you have any questions or concerns.

10/10 – Uitstekend

Katrina

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay.
1 nacht verbleven in mei 2024
Reactie van Heather op 21 mei 2024
Dear KatrinaThank you for the wonderful review! We are thrilled to hear that you had a great stay with us. We look forward to seeing you again in the future.

10/10 – Uitstekend

Connie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were traveling and just spent the night. Easy on/off from the interstate and good dining venues available close by.
1 nacht verbleven in mei 2024
Reactie van Heather op 20 mei 2024
Dear Connie, Thank you for the 5-star review! We're happy to hear that you enjoyed your stay with us. We hope you will think of us again in the future.

10/10 – Uitstekend

Connie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the interstate. Easy off/on and close to a lot of dining venues.
1 nacht verbleven in mei 2024
Reactie van Heather op 20 mei 2024
Dear Connie,Thank you again for the wonderful review!

8/10 – Goed

Truetta

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room and property was very clean. We had a pet with us and the front desk put us near an exit door which was very convenient for taking our pet out. My only complaint was we arrived in the middle of a terrible rain storm, we had to park in the street since we were pulling a trailer and there was a river running in the street. So getting to the bldg had to walk in ankle deep water. But the front desk was very kind to check on us later that evening!
1 nacht verbleven in mei 2024
Reactie van Heather op 20 mei 2024
Dear TruettaThank you for your recent stay with us. We're happy to hear that you found our team friendly and the property clean. We're very sorry for the flooded side road. I will reach out to the city and request for them to check their drains. We appreciate your feedback and hope that you will think of us again in the future.

6/10 – Redelijk

Tami

1 nacht verbleven in april 2024
Reactie van Heather op 13 mei 2024
Thank you for your review. We hope that you enjoyed your stay with us.

4/10 – Matig

Lisa

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Location was good, bed was comfortable. Our bathroom wasn’t cleaned. Toilet seat had pee on it, shower floor was black from dirty feet, Shampoo, conditioner, body wash bottles were all empty, floor was sticky. Breakfast was limited in options. Nightly rate was way too high for the quality of the hotel.
1 nacht verbleven in mei 2024
Reactie van Timme, Front Desk op 10 mei 2024
We apologize for the inconvenience caused by the issues in the room. There was an attendant at the front desk 24hrs who would have gladly moved you to another room. This will be taken up with the staff and corrected. Thank you for you feedback, it is greatly appreciated. Once again we apologize and look forward to seeing you in the future.

10/10 – Uitstekend

Dave

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Return to here on the way back home.
1 nacht verbleven in mei 2024
Reactie van HEATHER op 7 mei 2024
Thank you for your review. We cant wait to see on the way back. We are so glade that you enjoyed your stay with us.

8/10 – Goed

Curtis

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love a clean room when you been on the road all day. Everything was great.
1 nacht verbleven in mei 2024
Reactie van HEATHER op 7 mei 2024
Thank you for your response. We are so happy to hear that you enjoyed your stay with us. Please let us know if you have any questions or concerns.

8/10 – Goed

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall the hotel was very nice! I was disappointed not to have queen beds. Full size beds for a family of 4 is not really conducive especially with older kids. Everything was updated except the tub. All in all, the room was spacious and we felt safe. Thank you. I would definitely recommend this facility to other people.
1 nacht verbleven in mei 2024
Reactie van Heather op 5 mei 2024
We thank you for your review and do apologize for the inconvenience of the beds not being queens. For any questions or concerns please contact the hotel directly.

8/10 – Goed

Elizabeth, San Clemente

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to airport and affordable as well. It made a great last night for a Louisiana road trip.
1 nacht verbleven in mei 2024
Reactie van Heather op 6 mei 2024
Thank you for you're review. We are so happy that you enjoyed your stay with us. For any questions, please contact the hotel directly.

10/10 – Uitstekend

Coetta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best front desk staff ever!!!
1 nacht verbleven in mei 2024
Reactie van Heather op 5 mei 2024
Thank you very much for your response.

10/10 – Uitstekend

Alyssa, Burneyville

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and our room was very clean.
1 nacht verbleven in mei 2024
Reactie van Heather op 5 mei 2024
Thank you for your response. We love to here that you had a great experience.

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Heather op 2 mei 2024
Thank you for you're review

10/10 – Uitstekend

Quandre

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to say!!!
1 nacht verbleven in april 2024
Reactie van Heather op 1 mei 2024
Thank you for your review. We look forward to seeing you again.

10/10 – Uitstekend

Antwon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Timme, Front Desk Staff op 30 apr 2024
Thank you! We are glad you enjoyed your stay.

6/10 – Redelijk

Tony, Arlington

No handicap first rooms and dogs running around unleash. Should have area handicap on the first floor and dogs separated also on the first floor
2 nachten verbleven in april 2024
Reactie van Heather op 29 apr 2024
Thank you for you review. We do apologize for the inconvenience. If you have any questions, please feel to call the hotel directly.

8/10 – Goed

Neka

2 nachten verbleven in april 2024
Reactie van Heather op 20 mei 2024
Dear Neka, Thank you for your recent stay. We value your review and hope to see you again soon.

6/10 – Redelijk

PATRICIA, Houston

Reisde met familie
Positief: Netheid, personeel en service
The hotel facilities are nice, the front desk staff was good. Shannon at the front desk provides great customer service. The problem we had was the hotel lost power to some parts of the hotel due to a storm and transformer malfunction. This cause a huge inconvenience for me having to use stairs with my limited walking ability, no hot water for a shower and no heat to warm up from the cold front that happened. This may be my last time booking with Wyndham hotels due to having problems at another location in this area just a few weeks apart. My suggestion is the property need a generator that will run the whole property.
2 nachten verbleven in april 2024
Reactie van Heather op 23 apr 2024
Thank you for your feedback. Unfortunately, we did experience some bad weather. Any other concerns please reach out to us at the hotel.

4/10 – Matig

donald R

Power was off at property and heat and air. At times. Staff doing their best to manage the power outage.
1 nacht verbleven in april 2024
Reactie van Heather op 22 apr 2024
Dear Donald, Thank you for your recent stay. We apologize for the inconvenience the area power outage caused. We had limited power supply until the power the city was able to make the repairs. We value your feedback and hope that you will consider us again in the future.

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were friendly and welcoming. I was so pleased with the rest I got there.
1 nacht verbleven in april 2024
Reactie van Heather op 17 apr 2024
Thank you for sharing your reviews. We look forward to seeing you on your next stay.

8/10 – Goed

John

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very pleasant stay. Staff was friendly. Rooms were clean and comfortable. Loved the recliner. Breakfast was nice.
1 nacht verbleven in april 2024
Reactie van Heather op 17 apr 2024
Thank you for sharing your reviews. If you have any more concerns, please contact the hotel. We look forward to seeing you on your next stay.

6/10 – Redelijk

Glenn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The ac unit was very loud. There a vent in the bathroom that could wake the dead.
2 nachten verbleven in april 2024
Reactie van Timme, Front Desk Staff op 14 apr 2024
Thank you so kindly for your review of your stay with us. We are very sorry for any inconvenience that you may have experienced. We will have that issue looked into and look forward to seeing you again.

2/10 – Ontzettend slecht

Salmon

1 nacht verbleven in april 2024
Reactie van Heather op 2 mei 2024
Dear SalmonWe regret to hear that your stay on April 10th was not as you expected. We would love to get your feedback about what happened during your stay. Should you wish to share your concerns with us please call the hotel and ask to speak to the general manager.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Heather op 11 apr 2024
Thank you for sharing your review. If you have any questions or concerns please contact the hotel directly.

10/10 – Uitstekend

Kelly

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very informative and friendly!
1 nacht verbleven in april 2024
Reactie van Heather op 10 apr 2024
Thank you for sharing your review. If you have any questions or concerns please contact the hotel directly.

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Heather op 9 apr 2024
Dear KimberlyThank you for the 5-star review! We're happy to hear that you enjoyed your stay with us.

2/10 – Ontzettend slecht

Shantia

1 nacht verbleven in maart 2024
Reactie van Heather op 25 apr 2024
We regret to hear that your stay did not live up to your expectations. Should you wish to further discuss your concerns, please feel free to reach out to us directly at the hotel.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Parking was an issue. Had to park off property due to being full. Lots of trucks and people living in their vehicle on street where we had to park. No issues with hotel itself
1 nacht verbleven in april 2024
Reactie van Heather op 3 apr 2024
Thank you for staying with us. We look forward to seeing you again. We appreciate your feedback, the side street belong to the city.

10/10 – Uitstekend

Mekayla

1 nacht verbleven in maart 2024
Reactie van Heather op 18 apr 2024
Dear Mekayla, Thank you for the 5-star review! We're happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

6/10 – Redelijk

Diana

1 nacht verbleven in maart 2024
Reactie van Heather op 18 apr 2024
Dear Diana, Thank you for your recent stay. We value your feedback and hope that you will consider us again in the future.

10/10 – Uitstekend

Kirsty

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and accommodating staff. Clean, quiet hotel close to the airport, but far enough away from Hollywood Ave to feel safe. Check in and check out is quick and painless, and the rates are good.
3 nachten verbleven in maart 2024
Reactie van Heather op 28 mrt 2024
Thank you for sharing your kind words. Please come back to stay with us your next visit.

4/10 – Matig

Wendi

Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Heather op 27 mrt 2024
Dear WendiWe regret to hear that your stay did not live up to your expectations. Our goal is to provide a great experience and it looks like we fell short of our goal. We value your feedback and will work hard to improve our services.

10/10 – Uitstekend

Bryan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer service was excellent
2 nachten verbleven in maart 2024
Reactie van Heather op 18 mrt 2024
Dear BryanThank you for the 5-star review! We're thrilled to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Heather op 14 mrt 2024
Dear StevenThank you for the 5-star review! We're thrilled to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 – Uitstekend

SUSAN

Reisde met huisdieren, Reisde met partner
VERY clean & spacious room! Away from downtown casinos & felt much more private.
1 nacht verbleven in maart 2024
Reactie van Heather op 4 mrt 2024
Dear Susan, Thank you for the wonderful review! We're so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

6/10 – Redelijk

PAULA

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The bathroom need to be upgraded. Mildew around tub had been painted over. Shower handle had mold & mildew. Tub had been painted over mildew spots. Refrigerator made noise all night
1 nacht verbleven in maart 2024
Reactie van Heather op 4 mrt 2024
Dear PaulaThank you for your recent stay with us. We're sorry to hear of any issues that you experienced. Our maintenance team has been informed and we're working to make the necessary repairs We truly appreciate your feedback and hope that you will consider us again in the future.

10/10 – Uitstekend

Rick

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Staff was very helpful and supportive!
1 nacht verbleven in februari 2024
Reactie van Heather op 4 mrt 2024
Dear Rick Thank you for the 5-star review! Our team works hard to provide great service to our guests. I know my team will be thrilled to see your review. Thank you for being our guest and we look forward to seeing you again.

10/10 – Uitstekend

Joey

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in december 2023
Reactie van Heather op 27 feb 2024
Dear Joey, Thank you for the 5-star review! We're happy to hear that you had a great experience with us.

10/10 – Uitstekend

Ronnie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Heather op 27 feb 2024
Dear RonnieThank you for the wonderful rating! We're thrilled to hear that you enjoyed your stay with us.

6/10 – Redelijk

Brittney

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Heather op 26 feb 2024
Dear BrittneyThank you for your review. We wish that we had made a better impression upon you. We value your feedback and hope that you will consider us again.

10/10 – Uitstekend

Jewel

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and convenient. Everybody is nice
1 nacht verbleven in februari 2024
Reactie van Heather op 26 feb 2024
Dear Jewel, Thank you for the wonderful review! Our team works hard, and I know they will be thrilled to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Uitstekend

Jonathan

1 nacht verbleven in februari 2024
Reactie van Heather op 27 mrt 2024
Dear Jonathan, Thank you for the 5-star review! We're happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

4/10 – Matig

Juan Manuel

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
habitación 129. 3 noches 500 dolares noches súper sucia TV no funciona bien (antiguo) de la mitad par arriba la pantalla está con líneas violetas. aire acondicionado en mal estado baño súper sucio microondas sin potencia. La ventana meses sin limpiar
Reactie van Heather op 26 feb 2024
Dear JuanThank you for your recent stay with us. We're sorry to hear of the issues you experienced during your stay. I'm inspecting this room with our housekeeping supervisor and maintenance team. We will work to make the necessary corrections. We value your feedback and hope that you will consider us again soon.

10/10 – Uitstekend

Dianna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very kind and helpful. Room was clean and tidy.
1 nacht verbleven in februari 2024
Reactie van Heather op 26 feb 2024
Dear DiannaThank you for the 5-star review! Our team works hard to provide and friendly and clean environment for our guests. I know they will be thrilled to hear that you enjoyed your stay. We look forward to seeing you again in the future.

8/10 – Goed

Lakeedia

Reisde met partner, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Nice stay. Rooms could use a deep cleaning. Had trouble with my key cards which was inconvenient but overall the stay was decent
4 nachten verbleven in februari 2024
Reactie van Heather op 26 feb 2024
Dear LakeediaThank you for your recent stay. I'm sorry to hear that there was trouble with your room keys. I can totally understand how frustrating that can be. We value your opinion and are glad to hear that overall, you enjoyed your stay. Thank you for being our guest and we hope that you will think of us again in the future.

10/10 – Uitstekend

Christopher

1 nacht verbleven in februari 2024
Reactie van Heather op 15 feb 2024
Dear ChristopherThank you for the wonderful rating! We're happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.