Exterieur

Beoordelingen van Grand Hyatt Shanghai

5 out of 5
Grand Hyatt Shanghai
88 Century Avenue, Pudong New Area, Shanghai, Shanghai

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 587 van 945 beoordelingen" "
Gastenscore: 8 - Goed. 240 van 945 beoordelingen" "
Gastenscore: 6 - Redelijk. 68 van 945 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 945 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 945 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel. Echt 5 sterren. Alles van hoog niveau.Badkamer en de spa zeer luxe.
1 nacht verbleven in december 2018

8/10 – Goed

Priya, R

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Good hotel, the staff/service is disappointing!
My husband and I visited Shanghai in the first week of May 2016. The facilities of the room were good, very big bathtub and the room was spacious and quiet. This was relieving for us each and every time we entered the room, because Shanghai is a very busy and crowded city. We definitely liked the serenity! The hotel itself is located at Pudong and surrounded by expensive shopping malls, which is why we recommend to do your shopping at the Bund - reachable by metro or ferry which are not far away from the hotel - French Concession or the fake market. ATM's of the Bank of China are located downstairs and it comes in handy each time you plan to have ashopping spree. It is such a pity that the hotel staff does not speak proper English and thus we found it very difficult to communicate with them or ask for simple things. Please something about that! The pool is sooooo small if you take in account how big the hotel is (we stayed at the 68th floor). Why?? Anyways, we liked the Italian restaurant in the hotel, but don't bother to go to the Chinese one (expensive and the food isn't worth the given prices). Very disappointed about that! Give the restaurants 'Elements Fresh' or 'Simply Thai' a try if you are looking for normal prices and delicious food! Overall, we rate the hotel and its facilities 7/10.

8/10 – Goed

suntae

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Itbwas very nice to stay the center of the Pudong area.
3 nachten verbleven in mei 2024
Reactie van Grand Hyatt Shanghai op 22 mei 2024
Dear Guest, Thank you for taking time to share your stay experience on Expedia.It is our pleasure knowing that we were able to meet your expectations of our convenient location. Your recommendation means a lot to us and we look forward to hosting you again in the near future.Best regards, Grand Hyatt Shanghai

10/10 – Uitstekend

Rene, San Pedro Sula

2 nachten verbleven in april 2024

6/10 – Redelijk

Chich

Reisde met familie
The quality of hotel is medium level
2 nachten verbleven in april 2024
Reactie van Grand Hyatt Shanghai op 8 apr 2024
Thank you Chich for taking the time to share your experience with us, we appreciate the feedback and we hope to see you again in the future.

10/10 – Uitstekend

SIOU PENG

Positief: Netheid, personeel en service
love the hotel room design.
2 nachten verbleven in maart 2024
Reactie van Grand Hyatt Shanghai op 8 apr 2024
Thank you Siou Peng for taking the time to share your experience with us and we're delighted you loved the guest room and the views. We appreciate the feedback and we hope to see you again in the future.

8/10 – Goed

Shizuka

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Grand Hyatt Shanghai op 8 apr 2024
Thank you Shizuka for taking the time to share your experience with us following your stay. We appreciate you taking the time to share the feedback and we hope to see you again in the future.

10/10 – Uitstekend

Pramod

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024
Reactie van Grand Hyatt Shanghai op 8 apr 2024
Thank you Pramod for taking the time to share your experience with us following your stay and we appreciate the feedback.We hope to see you again in the future back in Shanghai.

10/10 – Uitstekend

Qing

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent choice for staying SHANGHAI😊
5 nachten verbleven in maart 2024
Reactie van Grand Hyatt Shanghai op 8 apr 2024
Thank you Qing for taking the time to share your great experience with us, we appreciate the feedback and recommendation and we hope to see you again in the future.

10/10 – Uitstekend

Wei

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is located in Shanghai's landmark building Jin Mao Tower. Located in Lujiazui business center. Overlooking the most prosperous city center of Shanghai. The hotel is decorated with Chinese characteristics and displays many Chinese paintings, calligraphy, and ceramic artworks. The restaurant offers Cantonese food, Japanese food, and buffet. First-class sightseeing environment. A very unforgettable stay. Living in Suite 8305, it has a living room, kitchen, dining room, and two Kingsize beds in the bedroom. It has a 180-degree floor-to-ceiling viewing window, facing the Lujiazui Huangpu River city skyline. It is a very shocking living experience.
1 nacht verbleven in maart 2024
Reactie van Grand Hyatt Shanghai op 9 apr 2024
Thank you Wei for taking the time to share your experience with us and we're so glad to see you loved the Suite experience, facilities and view it offered. We are also pleased you liked the Chinese historical items displayed throughout the hotel as well. We appreciate the feedback and we hope to see you again in the future.

10/10 – Uitstekend

wai cheong

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
可惜附近沒什麼餐廳。
2 nachten verbleven in maart 2024
Reactie van Grand Hyatt Shanghai op 8 apr 2024
Thank you Wai Cheong for taking the time to share your experience with us and a perfect stay score. We have several great restaurants within the hotel and there are also some very good choices in the IFC centre which is just a 5 minute walk from the hotel. We appreciate the feedback and we hope to see you again in the future.

6/10 – Redelijk

XUN

Negatief: Staat van de accommodatie en faciliteiten
特にありません。
1 nacht verbleven in februari 2024
Reactie van Grand Hyatt Shanghai op 8 apr 2024
Thank you Xun for taking the time to share your experience with us, we appreciate the feedback and we hope to see you again in the future.

6/10 – Redelijk

Vicky

1 nacht verbleven in februari 2024
Reactie van Grand Hyatt Shanghai op 8 apr 2024
Thank you Vicky for taking the time to share your experience with us, we appreciate the feedback and we hope to see you again in the future.

10/10 – Uitstekend

Stefan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a great time. Can recommend highly. Great view.
2 nachten verbleven in februari 2024
Reactie van Grand Hyatt Shanghai op 9 apr 2024
Thank you Stefan for taking the time to share your wonderful stay experience with us and we agree the view is fantastic of Shanghai and the river. We truly appreciate the feedback and we hope to see you again in the future.

10/10 – Uitstekend

He

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Grand Hyatt Shanghai op 9 apr 2024
Thank you He for taking the time to share your experience with us and a perfect stay score, we appreciate the feedback and we hope to see you again in the future.

10/10 – Uitstekend

He

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very pleasured stay
1 nacht verbleven in februari 2024
Reactie van Grand Hyatt Shanghai op 9 apr 2024
Thank you He for taking the time to share your experience with us and the wonderful score, we appreciate the feedback and we hope to see you again in the future back here in Shanghai

8/10 – Goed

HYUNJOO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view was wonderful, and it was so convenient to shop IFC mall and Shanghai Tower. And subway is near the hotel.
2 nachten verbleven in februari 2024
Reactie van Grand Hyatt Shanghai op 9 apr 2024
Thank you Hyunjoo for taking the time to share your experience with us and we're glad you found the location perfect for shopping and transport links, we appreciate the feedback and we hope to see you again in the future.

6/10 – Redelijk

CHENGHUI

1 nacht verbleven in februari 2024
Reactie van Grand Hyatt Shanghai op 9 apr 2024
Thank you Chenghui for taking the time to share your experience with us, we appreciate the feedback and we hope to see you again in the future.

4/10 – Matig

Ming hui, Arden

1 nacht verbleven in februari 2024
Reactie van Grand Hyatt Shanghai op 8 apr 2024
Thank you Ming Hui for taking the time to share your experience with us, We are sorry you did not have a better stay and we shall look to make sure we improve and hope to see you back again in the future.

2/10 – Ontzettend slecht

Hyungwoo

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Hingkit

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024

8/10 – Goed

Byung Soo

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in december 2023

8/10 – Goed

Yui Lan

2 nachten verbleven in december 2023

10/10 – Uitstekend

Leanne, Lakewood

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at this hotel are wonderful. They were very helpful and eager to assist. The hotel is in a nice area.
7 nachten verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023

10/10 – Uitstekend

BONGSOO

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was great, it was the first time that I have been in an hotel on the 78th floor, so the view was awesome.
1 nacht verbleven in december 2023
Reactie van manni op 25 dec 2023
Dear Gust, Thank you for taking time to share your stay experience on Expedia. It is our pleasure knowing that we were able to meet your expectations of our convenient location and services. Your recommendation means a lot to us and we look forward to hosting you again in the near future.Best regards, Grand Hyatt Shanghai

10/10 – Uitstekend

JEONGHUN

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van manni op 25 dec 2023
Dear Guest, Thank you for taking time to share your stay experience on expedia. It is our pleasure knowing that we were able to meet your expectations of our convenient location and services. Your recommendation means a lot to us and we look forward to hosting you again in the near future.Best regards, Grand Hyatt Shanghai

10/10 – Uitstekend

Junwei, Lincoln

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
everything is pleasant, except the breakfast not good for the money paid.
1 nacht verbleven in december 2023
Reactie van manni op 18 dec 2023
Dear Guest,Thank you for taking time to review usWe have duly noted your comments in regards to the breakfast not good for the money paid. and your disappointed experience. Please accept our sincere apologies for letting you down this time, and we have passed on your comments to our operation team for improvements.Please rest assured that we will rectify the problems as soon as possible.Meanwhile, we hope to have the opportunity to reinstate your confidence in our service delivery and look forward to welcoming you back again. Best regards,Grand Hyatt Shanghai

8/10 – Goed

Jin

1 nacht verbleven in december 2023
Reactie van manni op 14 dec 2023
Dear Guest, Thank you for taking time to share your stay experience. Thank you for your recognition and encouragement of our service. It is our great pleasure to provide you with a comfortable and high quality stay. Your recommendation means a lot to us and we look forward to hosting you again in the near future. Best regards, Grand Hyatt Shanghai

10/10 – Uitstekend

Raymond

1 nacht verbleven in december 2023

10/10 – Uitstekend

Robert

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in december 2023
Reactie van manni op 11 dec 2023
Dear Guest, Thank you for taking time to share your stay experience. It is our pleasure knowing that we were able to meet your expectations of our convenient location and services. Your recommendation means a lot to us and we look forward to hosting you again in the near future.Best regards, Grand Hyatt Shanghai

8/10 – Goed

Yong

Positief: Netheid, personeel en service en comfort kamer
You get what you pay for
In the heart of Shanghai's CBD area, it's conveniently located in of the most popular landmarks in town. Being built 20 years ago, it's a little dated. That's probably why it's considerably cheaper than those new hotels nearby.
2 nachten verbleven in november 2023
Reactie van manni op 11 dec 2023
Dear Guest, Thank you for taking time to share your stay experience. It is great to know that you have enjoyed our hotel including the views. In addition, we will sincerely consider the problems and make improvement on the experience you mentioned.Meanwhile, we hope to have the opportunity to welcome you back again in the near future.Best regards, Grand Hyatt Shanghai

10/10 – Uitstekend

Ellayne kin bing

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van manni op 25 dec 2023
Dear Gust, Thank you for taking time to share your stay experience on Expedia. It is our pleasure knowing that we were able to meet your expectations of our convenient location and services. Your recommendation means a lot to us and we look forward to hosting you again in the near future.Best regards, Grand Hyatt Shanghai

8/10 – Goed

Hyunjun

Positief: Netheid, personeel en service
2 nachten verbleven in november 2023
Reactie van manni op 25 dec 2023
Dear Guest, Thank you for taking time to share your stay experience on expedia. It is our pleasure knowing that we were able to meet your expectations of our convenient location and services. Your recommendation means a lot to us and we look forward to hosting you again in the near future.Best regards, Grand Hyatt Shanghai

6/10 – Redelijk

Thomas

Positief: Personeel en service
1 nacht verbleven in november 2023
Reactie van manni op 14 dec 2023
Dear guest, Thank you for choosing to stay with us. We are glad that you are generally satisfied with the hotel. We are also aware of some valuable suggestions you have made to the hotel, and will actively strengthen internal training and improvement. We are committed to continuing our efforts to provide our guests with a satisfying stay. We look forward to welcoming you again to Grand Hyatt Shanghai. Sincere greetings, Grand Hyatt Shanghai Jinmao

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thank you for the great service
2 nachten verbleven in november 2023
Reactie van manni op 14 dec 2023
Dear Guest, Thank you for taking time to share your stay experience. It is our pleasure knowing that we were able to meet your expectations of our convenient location and services. Your recommendation means a lot to us and we look forward to hosting you again in the near future. Best regards, Grand Hyatt Shanghai

6/10 – Redelijk

Younkoo

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Telephone signal was too weak.
2 nachten verbleven in oktober 2023
Reactie van manni op 18 dec 2023
Dear Guest,Thank you for taking time to review usWe have duly noted your comments in regards to the Telephone signal was too weak and your disappointed experience. Please accept our sincere apologies for letting you down this time, and we have passed on your comments to our operation team for improvements.Please rest assured that we will rectify the problems as soon as possible.Meanwhile, we hope to have the opportunity to reinstate your confidence in our service delivery and look forward to welcoming you back again. Best regards,Grand Hyatt Shanghai

10/10 – Uitstekend

Jonathan

3 nachten verbleven in oktober 2023

6/10 – Redelijk

Piotr

1 nacht verbleven in oktober 2023

8/10 – Goed

KIN FAI GARY

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely nice view of teh whole PuXi Area from hotel room and restaurants. A must go place is the 87th Floor Bar that basically could be one of the best view Skybar in Shanghai and probably in Asia.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Kate

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stunning and unique view of Shanghai from the > 54th level! Clean, intelligent details to a cozy space!
1 nacht verbleven in juli 2023

10/10 – Uitstekend

QUAN

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
可以在房间看到东方明珠,夜景也很不错~
2 nachten verbleven in mei 2023

10/10 – Uitstekend

zuwei, Sevenoaks

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location and dining options
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Florian

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Jair

4 nachten verbleven in mei 2023

10/10 – Uitstekend

Ying

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Choose good view room.
2 nachten verbleven in april 2023

10/10 – Uitstekend

Takehiko

4 nachten verbleven in april 2023

10/10 – Uitstekend

TSUYOSHI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2023

6/10 – Redelijk

Pui Ming Winnie

5 nachten verbleven in april 2023