Dear P.W. Thank you for taking the time to write your review. We appreciate the feedback and we are sorry to hear that your stay was not as enjoyable as it could have been. It is our priority to provide a comfortable stay for all of our guests. We understand that air conditioning is important and we aim to provide a comfortable environment for all of our guests. Although we may not have been able to deliver on this occasion, we would like to assure you that this does not reflect our commitment to providing an excellent service. Thank you again for your review and we hope that you had a safe journey onwards. Sincerely,

Dear George, Thank you for taking the time to review our ibis Firenze Nord Aeroporto. We are delighted that you were pleased with the staff at our hotel. At ibis, we strive to provide excellent customer service and a warm and friendly experience for our guests. We look forward to welcoming you back again soon and providing a great stay.Best regards.

Dear Pierre,Thank you for reporting your positive opinion regarding your stay at the Ibis Firenze Nord, and I am really glad that you enjoyed your stay in our hotel. Best regards, Customer Relation Agent

Dear guest, I'm sorry for our late reply . Thank you for reporting your positive opinion regarding your stay at the Ibis Firenze Nord, and I am really glad that you enjoyed your stay in our hotel. Best regards

Gentile cliente grazie infinite per l'ottima recensione che ci ha dedicato. Spero di riaverla presto qui da noi all'hotel Ibis Firenze Nord. Cordiali Saluti,Customer Relation Agent

Dear Guest, I'm sorry for our late reply.Thank you for taking your time to submit a review of our hotel. I'm sorry that your stay at the Ibis Florence North did not fully satisfy your expectations, and please, accept our most sincere apologies. Uber doesn't work in Florence, are you sure? Hoping to see you soon, I send you my very best regards. Best regards,

Dear Guest,I'm sorry for our late reply.Thank you so much for your review. I'm sorry for the ac. Hoping to welcome you again, I send you my very best regards. Best regards,

Dear guest, I'm sorry for our late reply . Thank you for reporting your positive opinion regarding your stay at the Ibis Firenze Nord, and I am really glad that you enjoyed your stay in our hotel. Best regards

Dear Guest,I'm sorry for our late reply.Thank you so much for your review. Our breakfast now is new with hot plates. Hoping to welcome you again, I send you my very best regards. Best regards,

Gentile clientela ringrazio di aver lasciato il suo punteggio e un commento per la nostra struttura. Spero di averla presto di nuovo qui da noi, Cordiali Saluti,

Dear Guest, I'm sorry for our late reply.Thank you for taking your time to submit a review of our hotel. I'm sorry that your stay at the Ibis Florence North did not fully satisfy your expectations, and please, accept our most sincere apologies. Next time ask for a changing room. Hoping to see you soon, I send you my very best regards. Best regards,

Dear guest, I'm sorry for our late reply . Thank you for reporting your positive opinion regarding your stay at the Ibis Firenze Nord, and I am really glad that you enjoyed your stay in our hotel. Best regards

Dear Guest, I'm sorry for our late reply. I'm sorry that your stay at the Ibis Firenze Nord was not up to your expectations, and please, accept our most sincere apologies. We are ready to welcoming you again, trying to regain your confidence. Best regards

Gentile cliente, Mi scuso del ritardo nella risposta.Mi dispiace apprendere che alcuni nostri servizi non hanno soddisfatto a pieno le sue aspettative. Mi dispiace molto per la perdita della sua borsa. Mi auguro di riconquistare la sua fiducia in occasione di un suo eventuale prossimo soggiorno, e colgo l’occasione per porgerle i miei più cordiali saluti.

Dear Guest,I'm sorry for our late reply.Thank you so much for your review. Hoping to welcome you again, I send you my very best regards. Best regards,

Dear guest, I'm sorry for our late reply . Thank you for reporting your positive opinion regarding your stay at the Ibis Firenze Nord, and I am really glad that you enjoyed your stay in our hotel. Best regards

AgentDear Guest, I'm sorry for our late reply. I'm sorry that your stay at the Ibis Firenze Nord was not up to your expectations, and please, accept our most sincere apologies. We are ready to welcoming you again, trying to regain your confidence. Best regards

AgentDear Guest, I'm sorry for our late reply. I'm sorry that your stay at the Ibis Firenze Nord was not up to your expectations, and please, accept our most sincere apologies. We are ready to welcoming you again, trying to regain your confidence. Best regards

Estimada Beatriz Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Lamentamos que haya tenido una experiencia poco satisfactoria cuando le retiramos la bolsa con maquillaje de su bolso. En ibis Firenze Nord Aeroporto, nuestro objetivo es ofrecer el mejor servicio posible al cliente y garantizar la seguridad de todos. Nos esforzamos para que nuestros huéspedes se sientan cómodos y seguros durante su estancia con nosotros. Estaremos encantados de seguir hablando de este asunto si lo desea y puede ponerse en contacto con nosotros en cualquier momento por teléfono o correo electrónico. Gracias de nuevo por sus comentarios y esperamos volver a darle la bienvenida en el futuro.Saludos cordiales.

Gentile cliente grazie infinite per l'ottima recensione che ci ha dedicato. Spero di riaverla presto qui da noi all'hotel Ibis Firenze Nord. Cordiali Saluti,

Dear Ian, Thank you for taking the time to share your feedback about your stay at ibis Firenze Nord Aeroporto. We apologize that our restaurant facilities did not meet your expectations and that the room was not cleaned to a good standard. At ibis, we strive to provide quality services and accommodations to make sure every guest is provided with a comfortable and enjoyable experience. We are continually looking for ways to improve and will use this feedback as a way of doing so. Thanks again for taking the time to share your comments. We appreciate it and look forward to seeing you again in the future.

Dear Rhiannon,Thank you for your feedback following your stay with us at ibis Firenze Nord Aeroporto. We appreciate the time you took to let us know how your experience with us was. We regret that we don't offer shuttle services and that our air conditioning did not meet your expectations. We are committed to providing a comfortable stay for all our guests and we apologize for any inconvenience caused. We hope that despite these issues you were able to enjoy a restful sleep in our hotel, as well as the cleanliness of our rooms and the hospitality of our staff. Thank you again for taking the time to share your feedback with us - we look forward to welcoming you back again soon. Sincerely,

Cher JONATHAN M.,Nous vous remercions pour votre commentaire sur votre séjour à l'ibis Firenze Nord Aeroporto. Nous sommes heureux de savoir que vous avez trouvé notre hôtel économique par rapport à la ville de Florence et nous apprécions que vous ayez pu accéder à la ville en prenant le bus numéro 30, qui se trouve à 6 minutes. Nous comprenons les désagréments que peut causer un service qui ne répond pas aux attentes et nous nous excusons que la carte postale n'ait pas été postée à temps.Nous sommes fiers d'offrir à nos clients une expérience agréable pendant leur séjour et nous sommes toujours à la recherche de moyens d'améliorer nos services. N'hésitez pas à nous contacter si nous pouvons faire quelque chose d'autre pour vous. Nous vous remercions à nouveau pour votre commentaire.Je vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées,

Gentile cliente grazie infinite per l'ottima recensione che ci ha dedicato. Spero di riaverla presto qui da noi all'hotel Ibis Firenze Nord. Cordiali Saluti,

Caro Andrea, grazie per aver trovato il tempo di recensire il suo soggiorno nel nostro hotel. Ci dispiace sapere che alcuni mobili della sua camera non hanno funzionato come previsto. Siamo orgogliosi di offrire un'esperienza confortevole e piacevole ai nostri ospiti e ci sforziamo sempre di fornire il miglior servizio possibile. Ci auguriamo che, nonostante le esperienze negative che ha avuto, abbia potuto trascorrere un soggiorno piacevole. Grazie ancora per il suo feedback, che ci aiuta a migliorare ulteriormente il nostro servizio.Cordiali saluti.

Dear Guest, I'm sorry for our late reply. I'm sorry that your stay at the Ibis Firenze Nord was not up to your expectations, and please, accept our most sincere apologies. We are ready to welcoming you again, trying to regain your confidence. Best regards,

Gentile cliente grazie infinite per l'ottima recensione che ci ha dedicato. Grazie per l'apprezzamento sulle camere. Spero di riaverla presto qui da noi all'hotel Ibis Firenze Nord. Cordiali Saluti,

Dear Guest,I'm sorry for our late reply.Thank you so much for your review. The positive feedback we receive from our guest is the best satisfaction we can have. It help us to maintain the high quality of the service we are offering. Hoping to welcome you again, I send you my very best regards. Best regards

Dear Preethi,Thank you for taking the time to provide your feedback about your stay with us. We are sorry to hear that the room and bathroom lights were not up to your expectations during your visit. Here at ibis Firenze Nord Aeroporto, we strive to provide a comfortable and enjoyable stay for all of our guests, so this is something we take seriously. We value customer feedback and take it seriously in order to improve our services in the future.Thank you again for sharing your experience with us and we hope that we will have the opportunity to welcome you back soon.Best regards.

Gentile cliente grazie infinite per l'ottima recensione che ci ha dedicato. Spero di riaverla presto qui da noi all'hotel Ibis Firenze Nord. Cordiali Saluti,