Uitzicht op het water

Beoordelingen van The Edgewater Hotel

4 out of 5
The Edgewater Hotel
2411 Alaskan Way, Pier 67, Seattle, WA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 696 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 159 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 74 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 42 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 1002 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Shernaz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. Room spacious. Amazing views, right over the water. All employees super friendly, kind, and efficient. Loved have records and turntable during our stay.
2 nachten verbleven in mei 2024

8/10 – Goed

Robert

Reisde met partner
We love this place and are not picky, but the room cleaning has not been up to par the past couple of trips here. This trip, they came in this time at least, but only took our towels and trash- then left us with no towels, glasses etc and didn’t make the bed, causing us to have to call and ask for a couple of towels so we could shower. The front desk staff were great, as were the valets— but for the price we pay to stay here, you would expect better with the housekeeping. Great views , best in Seattle.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Justin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, fealt more like a mountain lodge on the water.
2 nachten verbleven in mei 2024
Reactie van Jesse op 27 mei 2024
We're so glad to see you enjoyed your stay at The Edgewater! Thank you for your kind words.

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff across the board. Great views.
2 nachten verbleven in mei 2024
Reactie van Jesse op 27 mei 2024
We truly appreciate the time you took to review your stay with us. We are exceptionally proud of the team we've built and are glad we had the chance to share with you.

8/10 – Goed

Ann

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Water view and fire place
1 nacht verbleven in mei 2024
Reactie van Jesse op 27 mei 2024
Thank you for staying with us Ann, we're happy you enjoyed the ambience!

10/10 – Uitstekend

Juana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La vista panorámica y excelente servicio y buena comida en su restaurant y muy amables en la barra, en definitiva volvería a hospedarme me encantó.
3 nachten verbleven in mei 2024
Reactie van Jesse op 27 mei 2024
Estamos muy contentos de que haya disfrutado de su estancia en el hotel The Edgewater. ¡Esperamos recibirlo nuevamente la próxima vez que esté en el área!

10/10 – Uitstekend

Joann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Having a room over the water and being on the pier with attractions within walking distance.
3 nachten verbleven in mei 2024
Reactie van Jesse op 27 mei 2024
We're so happy to see you enjoyed your time with us Joann! It's a special location, and we are thrilled to have had the opportunity to share it with you.

10/10 – Uitstekend

Laurie

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
This was my first time staying at the Edgewater. It was an amazing place!! We got a view room of the sound and it was worth it!! We will be back. The rental bikes didn't work which was frustrating but the hotel credited us back for the daily rate. It meant a lot!! I appreciated it so much!! The claw foot bathroom was so incredible!! You must go!!
2 nachten verbleven in mei 2024
Reactie van Jesse op 27 mei 2024
Thank you so much for your kind words! We appreciate the feedback regarding the bikes, we will certainly follow up with the service provider to ensure such inconveniences do not happen again.

10/10 – Uitstekend

Wendy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was ideal for walking to many of the attractions including Pike Market. It was right on the waterfront so the views were spectacular.
5 nachten verbleven in mei 2024
Reactie van Jesse op 27 mei 2024
We are so happy you enjoyed your time with us. Please think of us again the next time you are in the area!

10/10 – Uitstekend

Gay

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the nostalgia concerning the hotel, that’s why we chose to stay there. The bear claw tub was really a neat surprise. I wanted to buy a Beatles shirt, but $55.00 for a very thin tshirt was a joke and a disappointment.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Sheldon

Reisde met partner
Was told I could check in at 3:30-4 via text, was then told my room with a balcony over the water would be ready in 15-30minutes. Finally got to our “nicest room” at 5pm, of which I paid extra for. There was no balcony, so then I go back down to get my room with a balcony. Incredibly unprofessional and not valuing there customers time, nowhere near worth the cost, will never come back again. Restaurant is good though! Will go back there. Also had to bring my own bags up which is ridiculous considering the $850 I paid for a single night. Room was also incredibly dirty, with bird poop all over the balcony, incredibly unprofessional
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ann

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Water view
2 nachten verbleven in mei 2024
Reactie van Jesse op 27 mei 2024
Thank you for staying with us Ann, we hope to host you again!

10/10 – Uitstekend

Ruby

Reisde met familie
Positief: Voorzieningen
It was a great place would stay here again
1 nacht verbleven in mei 2024
Reactie van Tammy op 11 mei 2024
Thank you for the wonderful review!

10/10 – Uitstekend

Patricia Lynn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is such a nice place to stay prior to a cruise. I am a solo traveler and felt safe here. The bed was comfy, the rooms decorated really cute and the staff was all very friendly and helpful. The view of the bay is amazing.
1 nacht verbleven in mei 2024
Reactie van Jesse op 11 mei 2024
Thank you so much for your kind review! We are thrilled to see you enjoyed your time with us, and hope to see you again the next time you are in the area.

10/10 – Uitstekend

DIANE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in mei 2024
Reactie van Tammy op 11 mei 2024
Thank you for the positive review!

6/10 – Redelijk

Nicole

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Not worth the money. Would not stay again. My room was advertised as having water views but I overlooked a dock building and a parked cruise ship. Extremely noisy, party hotel. Rooms very old and found prior occupants belongings in bathroom. Staff very nice and helpful
2 nachten verbleven in mei 2024
Reactie van Tammy op 7 mei 2024
I am truly sorry for the lacking experience. Please know that I will share your feedback with our team to work towards improvement for future experiences.

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great hotel right on the water and I had only 1 complaint. I had spent 1 month travelling in the west and northwest US staying in every class of hotel/motel from 2 star to 5 star but the Edgewater was by far the most expensive. Because of the location and the fact that my wife and I were celebrating our 50th anniversary I was prepared to pay to stay in the Edgewater. However, I was not prepared for the worst Wifi of our trip. I feel that when paying more than $500 per night that the wifi should be at least good. With today’s wifi demands of devices it is necessary that the signal be good.
2 nachten verbleven in april 2024
Reactie van Jesse op 5 mei 2024
Thank you John for your thoughtful response. We appreciate the feedback and will certainly escalate your concerns with the in room Wi-Fi. We hope to host you again the next time you are in the area!

10/10 – Uitstekend

Charles. Peter

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I so appreciated the incredible assistance provided from caring front desk to the Valet/Bell Captains who ferried me back and forth to Victoria Clipper. Because of my infirm condition they went the extra mile for me! Made everything so seamless and perfect! Breakfast of Dungeness Eggs Benedict was outstanding and well priced! Overall 11 out of 10! Well done Edgewater
2 nachten verbleven in mei 2024
Reactie van Jesse op 5 mei 2024
I'm so happy to see you had such a positive experience with our team while you were with us, I will be happy to pass along your kind words to the bell and valet team!

10/10 – Uitstekend

Todd

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property coupled with excellent customer service!
1 nacht verbleven in mei 2024
Reactie van Jesse op 5 mei 2024
Thank you for reviewing your stay with us Todd! So happy to hear about your positive experience at our property, we hope to see you again in the future!

10/10 – Uitstekend

Charlene

1 nacht verbleven in april 2024
Reactie van Jesse op 27 mei 2024
Thank you for reviewing your stay with us, we are very happy to see you enjoyed your stay!

10/10 – Uitstekend

Grant

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Jesse op 5 mei 2024
Thank you for reviewing your time with us! We're so happy to see you enjoyed your time at the Edgewater. We hope to see you again!

10/10 – Uitstekend

Mick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Jesse op 30 apr 2024
Thank you for reviewing your stay Mick! We're glad to see you enjoyed yourself, we hope to host you again.

10/10 – Uitstekend

Krishna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vety clean
3 nachten verbleven in april 2024
Reactie van Jesse op 30 apr 2024
We're so happy you enjoyed your time with us Krishna! We hope you stay with us again the next time you're in Seattle.

10/10 – Uitstekend

Chase

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean room. Very helpful and professional staff. Would highly recommend a stay here!
1 nacht verbleven in april 2024
Reactie van Jesse op 30 apr 2024
We're so glad you enjoyed your stay with us Chase! We hope to host you again.

6/10 – Redelijk

David

Positief: Netheid
This hotel is way too expensive and there are lots of hidden fees and charges not mentioned in the original price. Expedia however were very good and understood the issues.
4 nachten verbleven in april 2024
Reactie van Jesse op 30 apr 2024
Hi David, we appreciate your honesty in reviewing your stay with us. Please contact us directly with any questions regarding your billing, we always want to ensure pricing is clear and concise.

10/10 – Uitstekend

Suzie L.

1 nacht verbleven in april 2024
Reactie van Jesse op 27 mei 2024
We ar ehappy to see you enjoyed your time a The Edgewater, please think of us when you are next in the area.

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked everything. The room, restaurant, employees... Alittle pricey, but worth it
1 nacht verbleven in april 2024
Reactie van Jesse op 30 apr 2024
Thank you for staying with us Susan! We're so glad you enjoyed your time at our hotel.

4/10 – Matig

Erik

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a bust. Paid for an upgraded, water room. We were staring right at about 20 feet of water and then a large building. There is no pool or bathtub. There was too much to complain about to the front desk. Light bulbs out in the room, TV not working, etc. There is no food included in the stay, in fact, nothing is included. You have to park at their location and it was $60 a night! I wouldn't care but I could see them walk to my car the parking lot was so close. Received a bill for over $300 after we checked out. Some of that is parking, I'm still trying to figure out the rest of the charges since we did not use anything at the hotel. The valet was friendly once you got their attention but nobody was going out of their way to be helpful. I'd stay away, there are many nice hotels nearby.
2 nachten verbleven in april 2024
Reactie van Tammy, Director of Rooms op 27 apr 2024
Hi Erik, Thank you for the helpful feedback. I am sorry for the inconveniences during your stay. Your experience is important to us, if there is anything we can do to help turn your experience around for the better, please do not hesitate to contact us directly.

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gret view and vibe. Great front desk staff.
2 nachten verbleven in april 2024
Reactie van Tammy op 27 apr 2024
Thank you for the positive feedback! We are so glad you've enjoyed your stay

10/10 – Uitstekend

RYAN, Portland

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Union Staff
1 nacht verbleven in februari 2024
Reactie van Jesse op 23 apr 2024
We're so happy you enjoyed your stay with us Ryan! Please stay with us again the next time you visit!

10/10 – Uitstekend

Kieran

5 nachten verbleven in april 2024

10/10 – Uitstekend

Kent

2 nachten verbleven in april 2024

10/10 – Uitstekend

MIN HO, Hope Hull

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel in Seatle.
1 nacht verbleven in april 2024
Reactie van Jesse op 23 apr 2024
Thank you Min, this means so much to us! It will be a pleasure to host you again whenever you're in the area.

10/10 – Uitstekend

Michael

2 nachten verbleven in april 2024
Reactie van Tammy op 11 mei 2024
Thank you for the positive feedback!

8/10 – Goed

Bernardo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Tammy op 7 mei 2024
Thank you for this very helpful feedback! Please know that I will share this with our team to improve for the future. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Sonja, Sammamish

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We live in Seattle and we’re just in the city for the night
1 nacht verbleven in maart 2024
Reactie van Jesse op 10 apr 2024
Hi Sonja,We're so glad to see you enjoyed your staycation! We hope to host you again in the future.Best,-Jesse

10/10 – Uitstekend

Binh

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
location snd friendly staff
1 nacht verbleven in april 2024
Reactie van Jesse op 7 apr 2024
Hi Binh, Thank you so much for reviewing your stay! It's wonderful to see you had such a good time with us. We hope to host you again next time you're in the area!Best,Jesse

10/10 – Uitstekend

Karina Lorena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Jesse op 6 apr 2024
Thank you for reviewing your stay Karina! It's great to see you had such a nice time with us here in the Emerald City. We hope to see you again soon!

10/10 – Uitstekend

Erik

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view was spectacular! The staff was friendly, professional, and beyond competent. The hotel was clean and comfortable. The food was excellent in the restaurant. We had a wonderful stay at the Edgewater Hotel!
4 nachten verbleven in maart 2024
Reactie van Jesse op 6 apr 2024
Thank you so much for your review Erik! It is such a pleasure to see responses like yours. We hope to see you again the next time you're in the area.

6/10 – Redelijk

Guido, Hermosa Beach

3 nachten verbleven in maart 2024
Reactie van Jesse op 23 apr 2024
Thank you for taking the time to review your stay with us. We would love to hear more details on how your stay could have been better!

8/10 – Goed

Heather

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Was a beautiful place to stay. Valet was kind of frustrating, wish there was the option to park your own car. In-room dining was also frustrating, but the men who delivered my room service were very very nice. Probably the nicest ones out of my whole stay. I would stay here again just because of the view.
1 nacht verbleven in maart 2024
Reactie van Aaron Waskowiak op 2 apr 2024
Thank you for this very helpful feedback! Please know that I will share this with our team to improve for the future. We look forward to welcoming you back again soon!

10/10 – Uitstekend

Mike, strathmore

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ocean view hotel very clean and warm property very clean staff is excellent
1 nacht verbleven in maart 2024
Reactie van Aaron Waskowiak op 31 mrt 2024
Thank you for the wonderful review! Safe travels and we'll look forward to seeing you again soon.

4/10 – Matig

Getaneh

Negatief: Netheid
Poor service
2 nachten verbleven in maart 2024
Reactie van Jesse op 31 mrt 2024
Thank you for letting us know how your stay went. We strive to ensure every guest has a positive experience with us and I sincerely apologize for falling short of your expectations. Please do not hesitate to reach out to us directly, we would love to hear what went wrong and how we could have done better.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Stay! Thank you!
3 nachten verbleven in maart 2024
Reactie van Jesse op 31 mrt 2024
Hi John, We're so happy to hear you enjoyed your stay with us! We hope to see you again if you're ever back in the area.

8/10 – Goed

Sarah

1 nacht verbleven in maart 2024
Reactie van Jesse op 20 apr 2024
Thank you for staying with us Sarah! We hope we get to host you again the next time you're in Seattle.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Jesse op 17 apr 2024
We're so glad you enjoyed your time with us James! We appreciate the feedback. Please stay with us again the next time you're in the area!Best,-Jesse

10/10 – Uitstekend

Julie Beth, Greenwood Village

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is absolutely lovely. The staff was helpful and welcoming. The lobby and lounge were cozy and their floor to ceiling windows offered incredible views. My husband enjoyed the complimentary record players and awesome album collection. The coffee shop was a great first stop each morning offering nice cappuccinos. The rooms are well decorated and offer wonderful amenities, including a cozy fireplace. My only complaint from our stay was the train crossing across from the hotel. Trains came past all through the night and the dinging from the crossing was too loud for me and my husband since we are both light sleepers. I will definitely stay on the water side next time.
4 nachten verbleven in maart 2024
Reactie van Tammy op 26 mrt 2024
Thank you for this fantastic review! We are so glad you've enjoyed your stay and we hope to see you again soon!

8/10 – Goed

Tamala

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked the room for my daughter and son-in-law for a date night. They loved the hotel and experience. However, the restaurant on site was veey expensive for the quality of the food.
1 nacht verbleven in maart 2024
Reactie van Aaron Waskowiak op 26 mrt 2024
Thank you for this very helpful feedback! Please know that I will share this with our team to improve for the future. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Laura, Lakewood

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fireplace did not work and had maintenance come and fix. The next day, it did it work again. Everything else was wonderful!
2 nachten verbleven in maart 2024
Reactie van Aaron Waskowiak op 25 mrt 2024
We are so glad you enjoyed your overall experience at Edgewater Hotel! Thank you for giving us the opportunity to turn around your experience. We hope to see you back again soon!

8/10 – Goed

Kazumi

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
客室の前に貨物列車等が走っていて、うるさかった
1 nacht verbleven in maart 2024
Reactie van Aaron Waskowiak op 25 mrt 2024
Thank you for this very helpful feedback! We look forward to welcoming you back again soon.