8/10 – Goed
Pacheco
Reisde met partner
29 aug 2025
Positief: Netheid, personeel en service
Our beautifully appointed suite was missing two major pieces for a perfect stay. When the suite was initially booked back in January, it was listed as having air conditioning. It did not. There were 2 very noisy portable cold air fan machines placed in our suite. They were noisy and not able to regulate a controlled temperature. Thus, our sleep was very difficult. The hotel breakfast was not included in our room plan and when I pointed out to the Manager of the hotel that air conditioning was advertised she challenged me and as soon as I brought up the property on Expedia to show her, she apologized and offered us free breakfast daily. She explained that air conditioning and screens on the windows are planned for early next year. Other than that major issue, our stay was lovely. There is secured car parking. And the 129 year old chateau is beautiful with old world charm. The morning breakfast is also excellent. The rooms do have maintenance issues. But once the ownership takes great care to eradicate them, they will have a perfect property.
Pacheco
6 nachten verbleven in augustus 2025
