Hôtel près de Parcours de golf Sanctuary Lakes (Melbourne)

« Good location and staff, and great having more facilities, fridge, microwave, cooking and washing options, great when staying for work rather than in a hotel. »

« The pool and breakfast were great. Very friendly staff. Loved exploring the mansion and gardens. Enjoyed our short walk to Shadowfax Winery for an informative wine tasting. We will visit the zoo on our next stay. »

« Room was spacious and inviting, the amenities were great and furnishings made the room very comfortable. »

« We were welcomed so well from our first meeting at reception from the staff in the bar who gave us advice on the various drinks available. The food was tasty and delivered promptly and with always a few words of welcome. The rooms were comfortable and clean. We found the Guiding Star to be very friendly and we would recommend it for a stay. »

« After being delayed the access for over 20 mins and after numberous calls, we finally got the key... Unfortunately, we were shocked to find unchanged beddings, smelly toilet, unvaccumed rug, crumb-littered floor and dirty sofa.... I had never in my life seen such a dirty accommodation. Then we called them again, urging them to send a cleaner over... but the cleaner said the vaccum cleaner was broken, so we sent her away, and we ended up mopping the floor and cleaing the toilet ourselves. We sent...

« Personnel sympathique. Hôtel bien rénové et lits confortables. »

« Such an easy stay. Clean, comfortable and compact. Perfect for one night, but too small for six people for longer than that. Great communication and super easy check in and out. »

« The place hadn't been cleaned, or it was done poorly. Only half a roll of toilet paper. Window winder broken, no fly screens and no air conditioning so mozzies were a problem. »

« A beautiful old home, beautifully presented. A lovely lounge area to relax in with a well appointed attached kitchen. Bed very comfy, bathroom perhaps a little small to our liking Sally very friendly and helpful »

« when I first booked through hotel.com for a non refundable flat, i was wrong on my date. Then i directly called the hotel and they were nice to change the date. They told me they had better room for which i had to pay an extra 60 aud, because they didn't have anymore free rooms.. which was wrong.. the hotel was almost empty. They knew i was arriving at 00h00, and, when i arrived, the room was completely frozen, the heater was turned off. In the morning, that receptionist was so cold when asked...

« Hôtel bien placé à 25 mn en train de Melbourne centre idéal pour visiter la ville Bien situé pour faire la great ocean road sur 1 journée »

« Staff were next level helpful. Great service »

« It was terribly staff where rude appointment was dirty »

« Great »