Vacances de San Juan

highly professional service and availablity good location

hotel situe a fininvest mais le service est tres distant .

Perfect location for my visit. Place was just the right fit for my needs: clean, comfortable, hot water shower available, safe and a nice view of Okada in front of the balcony.

We had a challenging beginning to finding the apartment. We arrived early due to our flight time of arrival. We received no instructions on how or where we were to go and it took over an hour to even figure out what phase and what the room number was for our stay. The staff in the buildings were very friendly and helpful. They called who they thought the Hostess was who finally returned a call and we found we were suppose to be in H lobby. We asked for either to hold our luggage and let us get some food, and we were told we cannot just drop our luggage, there will be an early arrival fee for this. We did the early arrival fee and found the room, nice, comfortable, and clean. We were challenged by there not being any towels available to use for showers and cleaning up around the room? We also found there is nothing at or on property to eat or purchase things to eat and there was no Shuttle to and from the airport. Overall, I would rate this experience a 4 out of 10.

Personnel courtois et serviable. Services essentiels disponibles. Hôtel toujours animée.