Terras

Beoordelingen van Selva Boutique Hotel - Luquillo Oceanfront Retreat - Adults only

2.5 out of 5

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 37 van 57 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 57 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 57 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 57 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 57 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Angelica

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
This is a great place to stay. The staff, housekeepers and maintenance are very friendly and helpful. We really enjoyed our stay. The rooms are a little old but in my opinion, the cleanliness is priority and they have 5 stars in the housekeeping. Great facilities and again, everything was super clean.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Sherry, Chicago

.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

constance

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This beautiful property was recently purchased by a lovely woman who is in the process of renovating it. It's located in a safe, quiet neighborhood within walking distance to the Luquillo Kiosks and local beaches. The rooms were comfortable and clean. The pool was clean. The best was how friendly and nice everyone was. We would definitely return.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice place
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Sandy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super nice and welcoming.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Lashonda

2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Jean Carlos

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Horrible property. It’s a complete cat fish. We arrived and we felt like we were walking into a horror movie. We asked for a refund and they said no. So I’m fighting it to the end
4 nachten verbleven in april 2024

8/10 – Goed

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was beautiful, and we wished we could've stayed longer. We wanted to take a night swim in the pool, but noticed that there was no lighting in the pool itself or surrounding it so we opted not to. Other than the pool lighting the room and whole place was clean and the morning coffee/tea and cereal was a nice treat!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Donald

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the kiosks and El Yunque!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Milton

5 nachten verbleven in april 2024

8/10 – Goed

Jason

Reisde met partner
We stayed for 4 nights. It was dated but comfortable. Beds could use some slip guards on the legs though. Great location for daily walks to the kiosks for dinner. Price was on point for what was expected and received.
4 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Lisa

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If traveling to Puerto Rico, DO NOT RECOMMEND! Horrible location, in the middle of a neighborhood and not tourist friendly.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Carrie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was very nice. The staff was excellent and helpful. The pool was great and relaxing.
4 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Antonia

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like that was a b&b. The hotel was not finish. The beds were very hard. The shower had no rails to hold on and shower had an inclination plus slipery. All the doors were hallow, very noisy. And the other clients were fighting all night.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

monica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool is lovely and the view amazing!
1 nacht verbleven in maart 2024
Reactie van Owner op 15 apr 2024
Monica, thank you so much for your wonderful review on Expedia! We're thrilled to hear that you enjoyed the lovely pool and were captivated by the amazing views at Selva Boutique Hotel. We strive to create a relaxing and picturesque environment for all our guests, and it sounds like we hit the mark for you.We look forward to welcoming you back soon for another delightful experience by the pool and the ocean.Selva Boutique Hotel

2/10 – Ontzettend slecht

Orlando

3 nachten verbleven in maart 2024

6/10 – Redelijk

Patricia

Reisde met familie
The view from our 2 bedroom suite was absolutely breathtaking!! The best feature of this property. Had two balconies, which was lovely! Pool area clean but very sparse. No hot tub (they did not advertise that there was one). King bed very comfortable. The double beds, meh! No lamps by the beds, which was rough if you like to read in bed at night. Asked for room Service on day 4 expecting clean sheets. No service whatsoever. On day 5 they came and exchanged towels,.didn't change sheets as I had hoped due to sand, nor did they pick up bath mat. The staff claimed I would have needed to specify specifically 'new sheets', even though I asked for Maid Service, not just clean towels.Shampoo dispenser, but no conditioner, so come prepared.. The staff was friendly. Expected BEACH chairs as advertised. Nope. Just the chairs by the pool. The neighborhood was a bit 'rough'. I think the use of the word Boutique in the name of the hotel is a stretch! Selva is not to be considered luxury by an means. Seemed like a clean Mom and Pop hotel. All in all our particular suite's view was unmatchable!! But explicitly ask for that type of room, if you want a nice view. Noticed that staff don't answer the phone when you call in. And the voice message greeting is in Spanish! Texting worked.
7 nachten verbleven in maart 2024
Reactie van Owner op 15 apr 2024
Patricia, thank you for taking the time to share your detailed feedback with us on Expedia. We're thrilled that you loved the breathtaking views from your suite and the two balconies—it’s indeed one of our property’s highlights.We appreciate your honest comments about the amenities and the service you received. We apologize for any confusion regarding the housekeeping service. We haven't advertised beach chairs on our website but we do have lounge chairs by the pool as you mentioned. We are continuously working to improve our communication and services, and your feedback is crucial for guiding these improvements.Thank you for noting the comfort of the king bed and the friendliness of our staff. We're sorry to hear that other aspects did not meet your standards, and we will certainly use your feedback to refine our offerings and ensure our descriptions are clear and accurate.We hope to have another opportunity to host you, aiming to provide a stay that fully meets your expectations and allows you to once again enjoy our unmatched views.Selva Boutique Hotel

8/10 – Goed

Alfredo

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Dimitra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is getting renovated with lots of improvements The staff is wonderful I would definitely come back!
5 nachten verbleven in maart 2024
Reactie van Owner op 15 apr 2024
Dimitra, thank you for the stellar review on Expedia and for your kind words! We're delighted to hear that the renovations and improvements at our property caught your eye and added to your experience. It’s wonderful to know that our staff made a lasting impression with their wonderful service.We're thrilled that you're considering coming back, and we look forward to welcoming you again to Selva Boutique Hotel. We're excited for you to see all the completed improvements on your next visit!Selva Boutique Hotel

10/10 – Uitstekend

Mason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed three nights and the facility was very clean, with easy parking, and the staff were fantastic! We loved the location right on the water and adjacent to the public Luquillo Beach and food Kioskos. Everything was within walking distance. The hotel provided coffee and light breakfast options. I would also recommend Luquillo Beach Bakery, only a couple blocks away - it was AMAZING!! We ate there twice. We will definitely be booking this place again!
3 nachten verbleven in februari 2024
Reactie van Owner op 15 apr 2024
Mason, thank you for the glowing review on Expedia and for giving us a perfect rating! We're so pleased to hear that you enjoyed your three-night stay, found our facilities clean, and our parking convenient. It’s wonderful to know that our staff made a great impression and that you loved our prime location right on the water.We're glad you took full advantage of being within walking distance to Luquillo Beach and the local food kiosks. It sounds like the Luquillo Beach Bakery was a fantastic find too—glad you enjoyed it!Thank you for your recommendations, and we're thrilled to hear you're planning to return. We look forward to welcoming you back to Selva Boutique Hotel for another memorable stay!Selva Boutique Hotel

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great little place; great location
3 nachten verbleven in februari 2024
Reactie van Owner op 15 apr 2024
Nathan, thank you for the perfect score and for your kind remarks on Hotels.com! We're delighted to hear that you enjoyed your stay at our "great little place" and appreciated our location. At Selva Boutique Hotel, we aim to create a cozy, inviting atmosphere in a spot that lets you easily explore the beauty of Luquillo. We're thrilled you had a great experience and look forward to having you with us again soon.Selva Boutique Hotel

10/10 – Uitstekend

LIZBETH

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente atención del personal
1 nacht verbleven in februari 2024
Reactie van Owner op 15 apr 2024
Lizbeth, thank you so much for your perfect rating and kind words on Hotels.com! We're thrilled to hear that you received excellent service from our staff. At Selva Boutique Hotel, we strive to make every guest feel welcome and well cared for, and it's wonderful to know that we succeeded with your visit. We look forward to welcoming you back soon for another exceptional experience.Selva Boutique Hotel

10/10 – Uitstekend

Jamila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First off I want to thank the staff who were very helpful and made my trip even better… Ok so I don’t write reviews but this hidden gem is perfect especially for the money and peace of mind. Before booking this trip I looked at the reviews, and in my opinion the ones who were leaving bad reviews need to knock it off seriously, If you looking for the Ritz Carlton spend the money, and don’t knock this one… you don’t need to rent a car if you do that’s up to you everything I was looking for was literally a 10 min walk I highly recommended and I will definitely be back
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Diego

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, very clean. Love the location, about a 10 min walk to the luquillo kiosks. Ocean right behind us, great view. Free parking right in front of the hotel. Very affordable, highly recommended!
3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

julius

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No water to drink No hot water for coffee No breakfast Not even ice Dirty pool Beach that you can not swim Staff was nice But this is not a place to have a vacation!!! Beware!!!
3 nachten verbleven in november 2023

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice area
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Sergio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was great. Everything was walking distance
5 nachten verbleven in januari 2024

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Rickey Scott

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff, very quiet & within walking distance from the beach & dining & shopping.
6 nachten verbleven in januari 2024

8/10 – Goed

Pamela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, close to beautiful beaches with swimming areas. You'll need a car if you stay here.
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Anita, Gypsum

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room and bed was comfortable, the staff was great. The shower was great, the balcony was an added bonus. Coffee and snacks in the morning was nice. The parking was very easy and convenient. The only thing I would say is that the pictures of the beach is a little misleading on the website. It is a rocky beach, no access in walkable distance that we could see. However there is a marvelous beach across from the Kiosks in Liquillo that I highly recommmend. I would stay here again for sure.
3 nachten verbleven in januari 2024

6/10 – Redelijk

Anne

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
This hotel would be okay if it cost around $50 per night but it certainly is not worth the $112 that I paid. The bed/mattress is very basic and looks at least 10 years old. The water in the shower is horrible. It goes from super hot to cold, and back and forth constantly and never stabilizes. So you’re yelling from scorching water and then 3 seconds later the water is freezing without even touching the knobs. The light in the room didn’t work… and when it did work it would flash like a strobe light. So the only light source we had was a small table lamp that had a spider in it. The good things were the parking was convenient and the hotel provided coffee and snacks in the morning. They also have a thing in the lobby for filtered water.
1 nacht verbleven in januari 2024

8/10 – Goed

Blanca

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
La Selva is a convenient small hotel located right on the water (not a beach). The closest swimable beach is Luquillo a 10 minute drive east. Mine was an overnight stay and La Selva was a fine solution. The bed was firm and very comfortable, room (a double) was good sized and had a small balcony facing the pool/ocean. They have a nice deck in the back. T
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jaime

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

6/10 – Redelijk

Sumayya

Good hospitality and friendly
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Dacia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Robert W.

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean, secure and comfortable property in a very quiet and easy access location. We loved our stay. Will definitely be returning!
4 nachten verbleven in januari 2024

6/10 – Redelijk

Maria

Reisde met partner
Negatief: Personeel en service, voorzieningen
No me gusto. No hay facilidades para impedidos. No ofrecieron el uso de la piscina. No cumplió con las expectativas. La playa está retirada del hotel.
1 nacht verbleven in januari 2024

8/10 – Goed

Donna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024

10/10 – Uitstekend

raul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Roberto

3 nachten verbleven in december 2023

10/10 – Uitstekend

Olga

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Strong ocean waves crash on centuries-old stones at the foot of this boutique hotel. What a view! But a large public beach with all amenities is just 5 min walk away. And a plaza with restaurants and shops is next to the beach. The hotel has everything for a short stay: an air conditioned room with TV, Roku, and a balcony, a pool, drinkable water and ice in the lobby, continental breakfast (coffee with creamery and sugar, two types of crackers, apples and bananas). It is quiet, and only waves might bother someone at night).
1 nacht verbleven in december 2023

10/10 – Uitstekend

Damiliz

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
this place was a little gem. We absolutely loved it. Only thing i would recommend is some attention to cleanliness at the pool area. But it was such a cute little hotel on the oceanfront and walking distance to the beach. What a beautiful view to wake up to. We absolutely loved it. I want to return with more time. Instructions give for late check in was very helpful. Bathroom was nice. View spectacular. Bed comfy. More pillows would be nice. but loved it.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

julius

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No water to drink No hot water for coffee No breakfast Not even ice Dirty pool Beach that you can not swim Staff was nice But this is not a place to have a vacation!!! Beware!!!
3 nachten verbleven in november 2023