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Beoordelingen van Balmoral Hotel San José CR, Historic District

3.5 out of 5
Balmoral Hotel San José CR, Historic District
Central Ave, between 7th and 9th St, San José, San Jose

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 384 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 349 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 169 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 52 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 47 van 1001 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Didier

1 nacht verbleven in april 2023
Reactie van Hotel Balmoral op 17 apr 2023
Gracias por la calificación, esperamos que haya sido una experiencia agradable. Saludos.

6/10 – Redelijk

Bert-Jan, Asperen

Positief: Netheid, personeel en service
Simpel verouderd hotel midden in het centrum
De plaats van het hotel was top: middenin het centrum, de deur uit en wandelen maar door de straten. Parkeren bij het hotel is beperkt, als je vroeg ben zeker geen probleem. Het hotel zelf was wal wat verouderd, de kamers verder schoon en netjes. Ontbijt erg beperkt en wel heel simpel in een apart gedeelte van het hotel.
2 nachten verbleven in juli 2018
Reactie van Yulissa op 17 sep 2018
Good afternoon Thank you so much for your comments of all of them are really important for us. We appreciate it Regards.

4/10 – Matig

Pia

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Staff was very friendly but the property, especially the rooms are very dated. The hotel was basically empty and we were assigned a room that felt very far away, muggy and the shower needed quite a while to produce any hot water. The sheets were clean but the bathroom was not up to our standards. Location wise this property is pretty good though to see downtown (which can get a little rough at night).
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Joshua, Chicago

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you are going to the theatre district this is place for reasonable rates. Parking is a breeze, the front desk is very helpful, rooms are clean, AC is great, beds are in good condition. Breakfast is in an area opening onto walking street which is open with a nice breeze, omelet is incredible!
1 nacht verbleven in mei 2024

4/10 – Matig

Justin, St George

Positief: Personeel en service
The photos here do not match the actual property. Please view other photos online or google maps street view before booking. The staff was very helpful and the location is very convenient.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Marie-Josée

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff friendly but food for breakfast could be better
1 nacht verbleven in mei 2024

6/10 – Redelijk

Anthony

Reisde met partner
Positief: Netheid
The hotel is in the heart for the city, in walking distance of the central market. This is an old hotel, so don’t expect too much. The restaurant is just below and is conveniently located. The food is nothing to write home about. It’s like Taco Bell’s quality and a premium price. I had better food at a soda.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Melanie

2 nachten verbleven in mei 2024

10/10 – Uitstekend

Carol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Marielos, HIALEAH

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Estuve ahi por 2 dias , el a/c estaba roto hacia muchio ruido y no enfriaba. Llamamos y nos nos ayudaron . Mi hermana me visito y no la dejaron entrar ni al lobby el recepcionista dijo que debia pagar $40 yo ledije ya nos vamos ella vino a recojernos ,,,,no le importo. vino
2 nachten verbleven in april 2024

10/10 – Uitstekend

Ann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the in-house restaurant which was very good! The staff in general was excellent. We liked that we got a breakfast bag when we left for the airport at 4 AM . The hotel also helped us find a good cab driver to the airport. The only negative thing was the area surrounding the hotel. It was not very safe, especially when it got dark
3 nachten verbleven in april 2024

6/10 – Redelijk

Charles Albert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Renato

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jose is the best
1 nacht verbleven in april 2024

6/10 – Redelijk

Benoit

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
You’re right downtown within walking distance to everything. The rooms are quite dated. The hotel entrances are either through the garage or the restaurant
1 nacht verbleven in maart 2024

10/10 – Uitstekend

James E

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the stay. Staff were very helpful and accommodating. Ground floor restaurant was excellent. We would stay there again.
1 nacht verbleven in februari 2024

8/10 – Goed

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very accessible to the downtown sites. Good restaurant.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Alfred

1 nacht verbleven in april 2024

8/10 – Goed

Marcellus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024

8/10 – Goed

NANCY ALEJANDRA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo bien
4 nachten verbleven in maart 2024

6/10 – Redelijk

harry, Chicago

Reisde met familie
Positief: Netheid, personeel en service
The bar area was closed the complete trip. Only one elevation stopped on the lobby floor so you had to walk up a floor to get to the front desk. There was no face towels. Staff was great and breakfast was good. Parking attendants was great also. Most of the stores in the hotel were vacant. Otherwise the stay was okay.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Alexis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is exceptionally located (walking distance from museum, theatre, market and lot of shops and restaurants). The restaurant (and the breakfast) is very nice. It was a little hard to find the entrance, and the exterior makes no justice to the interior, which is very clean and comfortable. I will use this hotel for my future visits to San José.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Rodrigo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy bien
1 nacht verbleven in maart 2024

6/10 – Redelijk

Kelly

The location was the best thing about this hotel. The hotel and rooms are in serious need of an upgrade. Bed sheets had an odor as if it was not changed from previous stay and ants were all over the place. So glad we were only there for 1 night!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Lemiel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is centrally located and near walking distance to all major places in San Jose. The staff is wonderful and the breakfast is very good.
1 nacht verbleven in april 2024

8/10 – Goed

Ian

2 nachten verbleven in maart 2024

8/10 – Goed

Gary, PEACHTREE CITY

5 nachten verbleven in maart 2024

8/10 – Goed

Vickie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Located in the center of the city made all the landmarks accessible. Food, sightseeing, shopping all at walking distance. Hotel was clean and the rooms were spacious. Having a restaurant within the hotel was a plus. Complementary breakfast was good. Beds were not comfortable, mattresses should be updated. Overall, great experience. Would stay there again.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Gabriela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El personal del restaurante y los alimentos fueron excelentes, ha sido el mejor desayuno qué hemos hecho desde que llegamos a San José
2 nachten verbleven in maart 2024

6/10 – Redelijk

Sharon

Reisde met partner
Positief: Personeel en service, voorzieningen
Good hotel, slightly tired rooms and decor Staff good and restaurant good and good location to explore the city
1 nacht verbleven in maart 2024

8/10 – Goed

jeremy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly and helpful. Good breakfast/restaurant available.
1 nacht verbleven in maart 2024

8/10 – Goed

Troy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

Rona Soh Sian

Positief: Netheid, personeel en service
The room aircon was very noisy. Very bare minimal toiletries. The staff from reception to cafe service staff are very pleasant and friendly, service is good and cheerful.
5 nachten verbleven in maart 2024

4/10 – Matig

Liora

Reisde met een groep, Zakenreiziger
Negatief: Personeel en service, voorzieningen
Don’t like to property nor the staff
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Kali

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very easy check in. Rooms were clean and staff were so nice! Dinner at hotel was delicious.
1 nacht verbleven in maart 2024

8/10 – Goed

David, Douglasville

Positief: Netheid
1 nacht verbleven in maart 2024

6/10 – Redelijk

Jinsong

4 nachten verbleven in maart 2024

4/10 – Matig

Kwok Fung

Negatief: Voorzieningen
The hotel location is good, right in the central, and thats about it. The building is quite run down. The standard room is very average and no window and no bathtub. So be careful not to book a standard room is you want window and bathtub. The safe in my room does not work and /I told the staff but no change after 4 days. The building used to have an ATM and a bar, both are gone. The area is fine and you can find ATM few blocks away. The restaurant close at 9pm. So have your dinner early and almost everything close at 10pm, if your flight is late, nothing to buy nor eat in the area. Be prepared. Also, even though breakfast is included, but its not buffet. There are only 4 choices: traditional casado, omlette, pancake and yogurt with fruit. It also includes 1 drink only, choice of coeffe or orange juice. If you want both or something else, you need to pay out of pocket. Overall, standard room won't look like the pictures, I am disappointed. Breakfast is a huge let down. The surrounding area is walkable to many attractions but you almost have to Uber/Taxi to everywhere else.
4 nachten verbleven in maart 2024

8/10 – Goed

Yvonne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Balmoral is on Central Ave. which is a pedestrian walk way. If you take the free walking tour that you can find on line it will help you get a lay of the land. You can then explore the historical sites and public market with ease. We felt very safe during the day. Down at the plaza by the clock, we sat and ate our icecream cones and watched the water fountain and activity. The hotel staff were wonderfully helpful. The room was spotless and there were seating areas that were nice. There were closed shops in the building probably due to the pandemic. This place is a 5 for people looking for history. If you are looking for a pool and massage you should stay somewhre else
2 nachten verbleven in maart 2024

6/10 – Redelijk

Lori

2 nachten verbleven in maart 2024

6/10 – Redelijk

Edith, Danbury

I had to cancel my trip because I was diagnosed with influenza. I was unable to stay at Balmoral because of illness.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Raven

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service here!
2 nachten verbleven in februari 2024

6/10 – Redelijk

William

Positief: Netheid, staat van de accommodatie en faciliteiten
I would have given much higher scores except for 2 things. First the front desk person Eddy was very rude. I had to wait 4 hours for my room. And was offered compensation for the wait then Eddy did not honor that. He was rude the rest of the time. I want you to know that the rest of the staff were very pleasant. Secondly, half the amenities listed we’re not available. They were closed. Should be adjusted in the description of the property.
2 nachten verbleven in februari 2024

4/10 – Matig

Lindsay

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Do not stay here. This property is old and unkept. Front desk staff is unresponsive and difficult to deal with. I asked more than 5 times for a hair dryer and was told my class of accommodation did not include a hairdryer. That is ridiculous as on their website there is no class of room that does not include a hairdryer. It was so bad we left early.
8 nachten verbleven in februari 2024

10/10 – Uitstekend

jane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nicer hotel in the area. Staff was exceptional. Food was very good as well.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Susanna

Negatief: Personeel en service
Staff is rude and dismissive. Very displeased
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Holly

1 nacht verbleven in februari 2024

4/10 – Matig

MARITZA

Zakenreiziger
Negatief: Personeel en service
I stayed there for business. The chair was so low and the desk so high. I got neck and back pain every day. The hotel did not change the chair after several complaints. There is few staff in the restaurant and I had to wait one hour to be served. I would suggest to offer buffet at breakfast.
4 nachten verbleven in februari 2024

8/10 – Goed

Micronet sa

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

4/10 – Matig

Isabelle, Tamarindo

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Old hotel, our room and bed smelled strong vinegar, AC not working well. No towels. I would not recommend.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Heather

Reisde met partner
Positief: Netheid
Mixed feelings. Overall it was a good stay. There was a mix up with transportation from the airport. I had followed directions and arranged with Balmoral 2 days in advance. Now, a month later I’m having to call and ask them to refund the $100 credit card charge for incidentals. They should have done that the day we left. IDK. I might would stay there again. The restaurant on the first floor was terrific! I highly recommend them.