Bar met dakterras, dineren in open lucht, dagelijks geopend

Beoordelingen van IMLAUER Hotel Pitter Salzburg

4 out of 5
IMLAUER Hotel Pitter Salzburg
Rainerstrasse 6-8, Salzburg, Salzburg

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 732 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 216 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 1006 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Anastasia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2022

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in september 2020
Reactie van Martin op 30 sep 2020
Vielen herzlichen Dank, dass Sie bei uns zu Gast waren und sich die Zeit für eine hervorragende Bewertung genommen haben.

8/10 – Goed

marc, Helden

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima
Hotel ligt ideaal dicht bij congrescentrum en dichtbij het oude centrum. Kamers waren ruim en de voorzieningen waren uitgebreider dan we nodig hadden. Het los bijboeken van het ontbijt is voor €20 pp wat aan de prijzige kant maar daarvoor heb je dan ook wat!
2 nachten verbleven in april 2018
Reactie van Martin op 2 mei 2018
Geachte heer Marc, We zijn verheugd dat u van uw verblijf in het IMLAUER HOTEL PITTER Salzburg heeft genoten. Bedankt voor uw uitstekende beoordeling en uw tevredenheid over het comfort van de kamer. Leuk, dat is de locatie van ons hotel voor jou. Naast ons ontbijtbuffet, bieden wij ook de mogelijkheid voor een à la carte ontbijt in de bar van het restaurant tussen 9.00 en 14.00 uur. Er zijn ontbijtopties vanaf € 6,90. Bedankt dat je ons hebt bezocht en de tijd hebt genomen om te beoordelen. We zouden heel blij zijn als je weer in ons hotel zou verblijven. Vriendelijke groeten, Martin Gissel - General Manager

8/10 – Goed

Patricia

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
After two weeks and Austria, this hotel is rooftop restaurant provide us us the only relaxing dinner in the country. The Austrians push push push you to order and eat, but not here. They offer very few incidentals in the room, I had to go ask at the front desk for body lotion. Their robes were like sandpaper and we could not wear them. A lady in the breakfast area was hollering at me because I was showing THEIR staff where to find the decaf coffee which was in a lower cabinet. Absolutely inexcusable!
7 nachten verbleven in april 2024
Reactie van bm op 23 mei 2024
Dear Patricia,It is nice to hear that you enjoyed your meal at our rooftop restaurant. Please accept our sincere apologies that you felt not treated friendly by one of our staff at breakfast. We will make sure that all our staff knows where the decaf coffee is stored. We are also sorry that you found the bathrobes not comfortable. As we are certified with the “Austrian Eco-Label”, we take various measures in eco-friendliness and sustainability. One of these measures is that we no longer provide the small toiletires, as they produce enormous amounts of waste and plastic. Instead we offer eco-friendly bottles of hand soap at the sink and a body soap and shampoo combination in the shower. The products are of excellent quality. Any other toiletries you need, you can get at our reception desk. There is information in every room explaining our eco-friendly policy. We kindly ask for your understanding and support. Thank you very much for your visit and your feedback. We regret that we could not fully satisfy you on some points. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and property
4 nachten verbleven in mei 2024
Reactie van bm op 23 mei 2024
Dear Cynthia,Excellent that you found your stay very agreeable and especially appreciated the services we offer. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this fantastic review. It would be very nice if you returned to our hotel on your next visit to Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Maroun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking off property about 100 meters away
2 nachten verbleven in mei 2024
Reactie van bm op 22 mei 2024
Dear Maroun,We are very happy that you enjoyed your time at our hotel and found everything to your satisfaction. Unfortunately, we do not have a parking garage in our hotel, but we are delighted that we can nonetheless provide our guests with ample parking that is only five walking minutes away. If you do not want to park your car yourself, you can use our valet parking service for an additional 6.00 per day. Thank you very much for being our guest and giving us this wonderful review. It would be very nice to see you again someday at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

SHERRY, Cary

Great service
1 nacht verbleven in mei 2024
Reactie van bm op 22 mei 2024
Dear Sherry,It is wonderful to see that you were greatly satisfied with your stay at our hotel and especially appreciated our services. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this fantastic review. We hope that you will return to our hotel whenever you have the chance to come back to Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

SHERRY, Cary

Reisde met partner
Excellent hotel for personal trip.
3 nachten verbleven in mei 2024
Reactie van bm op 21 mei 2024
Dear Sherry,We are thrilled that you found everything to your utmost satisfaction and had a very pleasant time at our hotel. Thank you so much for this awesome review. We hope that you will consider the IMLAUER Hotel Pitter Salzburg again in the future. Kind regards, Martin Gissel – General Manager

8/10 – Goed

??

Reisde met familie en kleine kinderen
Positief: Personeel en service
Good
1 nacht verbleven in mei 2024
Reactie van bm op 21 mei 2024
Dear valued guest,It is nice to see that you had a good stay at our hotel and gave us a wonderful rating. Thank you very much. We hope to see you again someday for another stay at our hotel. Kind regards, Martin Gissel – General Manager

8/10 – Goed

Galia, Los Angeles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the reason of 4 stars instead of 5, is because the parking it's not in the hotel. A bit inconvenient and more costly to give it to the valet parking, otherwise it's good. About breakfast, we are not big eaters, so buffet doesn't make sense to us, so we other A la Carte, and we didn't like that you need to seat in the bar area, plus they have only one server. That means that the service was slow, and the server wasn't in his best attitude when you ask for more bread, or so....
2 nachten verbleven in mei 2024
Reactie van bm op 17 mei 2024
Dear Galia,First, let us tell you how happy we are that you had a pleasant stay at our hotel. We are very sorry that the parking garage being in a different building felt so inconvenient to you. Unfortunately, we do not have a parking garage in our hotel, but we are glad that we can nonetheless offer our guests enough parking space. We are very sorry that you were not satisfied with the service at the à la carte breakfast. Please be assured that a friendly and attentive service is very important to us, and we will discuss it with our team. Thank you very much for being our guests and giving us a very good review. We hope to see you again someday for another stay at our hotel. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Judy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
2 nachten verbleven in mei 2024
Reactie van bm op 15 mei 2024
Dear Judy,It is wonderful to see that you had a very pleasant time at our hotel and were especially satisfied with the convenient location. Thank you very much for staying at our hotel and giving us an amazing review. We would be delighted to see you again someday at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

8/10 – Goed

Quin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff at the front desk were extremely kind and helpful. No parking close to hotel so be aware if you have a car.
1 nacht verbleven in mei 2024
Reactie van bm op 14 mei 2024
Dear Quin,It is wonderful to hear that you were very satisfied with the friendly service of our staff. We are sorry that you had trouble finding a parking space. We have our own parking garage, which is five walking minutes from our hotel. If you do not want to park your car yourself, you can use our valet parking service. Our staff is always happy to give you all necessary information and directions. Thank you very much for staying at our hotel and giving us a very good review. We hope to see you again someday at our hotel. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The IMLAUER staff immediately made us feel at home. They willingly provided us with the information on things to do for our three days in Salzburg, and how to get around on foot or by public bus included in the City Card they were able to sell to us at the front desk. As Expedia users, we were given an upgrade to a queen size bed instead of the standard double. The Keller Cafe hosted us to perfect Austrian dinner at the end of a long day. And in the late evening we were able to watch the sunset and enjoy the night lights in the Sky Bar. The included breakfast was one of the best on our vacation particularly given it had an Omelet Bar with a variety of grilled choices. The hotel accommodated our very early morning departure by accepting our staying comfortably in its lounge area before our 3:30 a.m. departure for a 4:10 a.m. check in. Staying in the Sky Bar until 1 a.m. certainly helped the time fly by, which thankfully stayed open until then.
2 nachten verbleven in mei 2024
Reactie van bm op 14 mei 2024
Dear Michael,We are delighted that you had a pleasant time at our hotel and felt very well assisted by our staff. It is wonderful to hear that you equally enjoyed a visit to our PitterKeller in the basement of our hotel, as well as the IMLAUER Sky Bar on the rooftop. We are glad that you found our breakfast buffet also very satisfying. Thank you so much for your great satisfaction and your awesome review. It has been a pleasure to have you as our guests, and we hope that we may welcome you back for another stay at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Anamarie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van bm op 14 mei 2024
Dear Anamarie,It has been very nice to have you as our guest, and we are happy to see that you had a most pleasant stay at our hotel. Thank you very much for taking the time to give us this amazing rating. It would be very nice if you considered the IMLAUER Hotel Pitter again for your next visit to Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Dr. Linda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
-
3 nachten verbleven in mei 2024
Reactie van bm op 13 mei 2024
Liebe Frau Dr. Linda,toll, dass Sie mit Ihrem Aufenthalt sehr zufrieden waren und uns eine hervorragende Bewertung gegeben haben. Vielen herzlichen Dank. Wir hoffen, dass wir Sie bald wieder einmal im IMLAUER Hotel Pitter Salzburg begrüßen dürfen. Herzliche Grüße, Martin Gissel – General Manager

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van bm op 13 mei 2024
Lieber Herr Christian,es hat uns sehr gefreut, dass Sie bei uns zu Gast waren, und wir danken Ihnen vielmals für Ihre wunderbare Bewertung. Schön, dass Sie mit allem sehr zufrieden waren. Es wäre großartig, wenn Sie wieder einmal im IMLAUER Hotel Pitter Salzburg übernachten würden. Herzliche Grüße, Martin Gissel – General Manager

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location - ended up getting upgraded room, fantastic restaurant & stay - highly recommend
2 nachten verbleven in mei 2024
Reactie van bm op 13 mei 2024
Dear Lori,Excellent that you had a most pleasant stay at our hotel and found everything to your satisfaction. We are delighted that you appreciated the convenient location, our restaurant, and the free room upgrade. Thank you very much for being our guest and giving us this fantastic review. It is wonderful to hear that you can recommend our hotel to other guests. It would be a pleasure to welcome you back for another stay at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

8/10 – Goed

Oslem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alles war sehr gut.
2 nachten verbleven in mei 2024
Reactie van bm op 13 mei 2024
Lieber Herr Oslem,wir freuen uns, dass Sie sich bei uns wohlgefühlt haben und mit Ihrem Aufenthalt recht zufrieden waren. Vielen herzlichen Dank für Ihren Besuch und Ihre sehr gute Bewertung. Wir hoffen, dass Sie wieder einmal in unserem Hotel übernachten werden. Herzliche Grüße, Martin Gissel – General Manager

10/10 – Uitstekend

Thilo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best service ever Dieses Hotel ist in Freundlichkeit und auch vom Service unschlagbar Das Restaurant und die Qualität der Speisen war überragend Unser Candlelight Dinner war ein echter Traum - Wir kommen wieder und freuen uns schon
2 nachten verbleven in mei 2024
Reactie van bm op 13 mei 2024
Lieber Herr Thilo,wunderbar, dass Ihnen der Service in unserem Hotel sehr gut gefallen hat und dass Sie mit Ihrem Besuch in unserem Restaurant gleichermaßen zufrieden waren. Es ist toll zu hören, dass Sie bei Ihrem nächsten Salzburg-Besuch wieder ins IMLAUER Hotel Pitter Salzburg und in unser Restaurant kommen möchten. Vielen herzlichen Dank für diese ausgezeichnete Bewertung. Wir freuen uns schon auf ein Wiedersehen in unserem Hotel. Herzliche Grüße, Martin Gissel – General Manager

10/10 – Uitstekend

Gabriel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not far at all from the Train station coming from Wien. Easily walkable, even with a little rain. Mirabellgarten is right nearby as well. As someone who walks frequently I was able to get to the Mozart locations, the River, the Fortress, St Peters, the Salzburg Philharmonic all by walking. Buses went by regularly and could of been an option. The room upgrade was highly appreciated and helped make this birthday trip that much more special. The breakfast was well assorted. The eggs one of the best had of any hotel, the bacon was perfectly crisp and the fruit fresh. If you're looking for the Orange juice or Apple it's there just in the Franz Josef bottles near the fruit. Due to time and other locations had to try didn't get to do the rooftop restaurant at night, but if the breakfast was a representative of what could of been, I'm sure wouldn't of been disappointed.
2 nachten verbleven in mei 2024
Reactie van bm op 13 mei 2024
Dear Gabriel,We are delighted that you found your stay very agreeable and appreciated our hotel’s convenient location. It is wonderful to hear that you also enjoyed our breakfast buffet. What a pity that you could not visit our rooftop restaurant and terrace at night. Maybe something for your next stay?Thank you very much for staying at our hotel on this special occasion and giving us this awesome review. We wish you all the best for your birthday and hope to see you again at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

8/10 – Goed

Angelo

Positief: Netheid, staat van de accommodatie en faciliteiten
Ottima struttura a 2 passi dal centro, stanze accoglienti e spaziose. Unica pecca la gestione della colazione che diviene improponibile per il costo ( 30 euro a persona, bambini compresi) e, a la carte, viene gestita con fastidio e poca disponibilità dal personale ( restando cara, una nutellina,da pagare a parte,2,20 euro!)
1 nacht verbleven in april 2024
Reactie van bm op 13 mei 2024
Dear Angelo,It is nice to see that you had a good stay at our hotel and enjoyed its convenient location and spacious room. We are sorry that you were not equally satisfied with our breakfast options. Our breakfast buffet is quite extensive, and we take great care about the quality of the products. Children up to five years old can eat for free. Children from 6 to 11 years old pay half the price of the breakfast buffet. Thank you very much for staying with your family at our hotel and giving us your feedback. We hope to see you again someday at our hotel. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Eric

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Charming, comfortable hotel with excellent staff and guest service. Close to sights, restaurants, and the train station. Warmly recommend this hotel to others and we will stay here again!
2 nachten verbleven in april 2024
Reactie van bm op 13 mei 2024
Dear Eric,Thank you so much for your great satisfaction and your awesome review. We are thrilled that you can recommend our hotel to other guests and that you want to stay again at the IMLAUER Hotel Pitter Salzburg. It is excellent to hear that you found everything to your satisfaction. Thank you again for sharing this fantastic experience with us. We hope to see you back soon at our hotel. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clemeno at the front desk was very helpful and we really appreciated that. Wonderful hotel, would definitely stay there again next time we are in Salzburg.
2 nachten verbleven in april 2024
Reactie van bm op 13 mei 2024
Dear Cynthia,It is a wonderful compliment for us that you greatly enjoyed your stay at our hotel and would like to visit it again. We are thrilled to hear how well assisted you felt by our employee, and we will make sure to pass your kind words on to him. Thank you very much for being our guests and giving us this awesome review. We will look forward to welcoming you back at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Avneet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautifully rennovated hotel with preserved character. Location is perfectly suited to explore all areas of old town Salzburg. We were pleasantly surprised to meet Mr.Imlauer himself,who was extremely hospitable and humble. Would recommend this hotel for anyone looking for couple of days to explore Salzburg.
2 nachten verbleven in april 2024
Reactie van bm op 30 apr 2024
Dear Avneet,It has been a pleasure to have you as our guests, and we are delighted that you found your stay very satisfying. It is wonderful to hear that you appreciated the style of our hotel and its convenient location. What a nice surprise that you met Mr. Imlauer and had a pleasant talk with him. Thank you very much for coming to our hotel and giving us this amazing review. It would be very nice to see you again someday at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Jennifer

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff at check in so friendly and helpful. Loved our short stay! Food delicious!
2 nachten verbleven in april 2024
Reactie van bm op 29 apr 2024
Dear Jennifer,We are thrilled that you felt very well assisted by our staff and enjoyed their friendliness and helpfulness. It is excellent to hear that you were also satisfied with the delicious food. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this amazing review. We hope that you will consider our hotel again whenever you decide to come back to Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Sergey

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Beautiful, comfortable, clean and convenient
2 nachten verbleven in april 2024
Reactie van bm op 24 apr 2024
Dear Sergey,We are very happy that you found everything to your utmost satisfaction and appreciated the comfort and cleanliness of our hotel, as well as the convenient location. Thank you very much for your visit and your awesome review. Please stay again at the IMLAUER Hotel Pitter Salzburg whenever you return to our beautiful city in the future. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

peishn

4 nachten verbleven in april 2024
Reactie van bm op 15 mei 2024
Dear Peishn,We are delighted that you were very satisfied with your stay at the IMLAUER Hotel Pitter Salzburg, and we thank you so much for your fantastic rating. It would be very nice if you returned to our hotel on your next visit to Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice people and clean rooms
1 nacht verbleven in april 2024
Reactie van bm op 23 apr 2024
Dear Richard,Excellent that you were very satisfied with your stay and appreciated the cleanliness of the room and the friendly service of our staff. Thank you very much for coming to our hotel and giving us a fantastic review. It would be very nice to see you again someday for another stay at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

james

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious room. Comfortable beds. Very clean and modern. Helpful, friendly staff.
2 nachten verbleven in april 2024
Reactie van bm op 23 apr 2024
Dear James,We are delighted that you enjoyed your stay at our hotel and especially liked the size of the room, the comfort of the beds, the cleanliness and modern style, as well as the helpfulness and friendliness of our staff. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this fantastic review. We hope that you will return to our hotel on your next visit to Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Lucrecia, Miami

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff so incredible nice, the restaurant 5Star! full of locals (expensive but worth eating there ) with incredible views!!! The hotel , the rooms etc 5Star!!
1 nacht verbleven in april 2024
Reactie van bm op 23 apr 2024
Dear Lucrecia,Thank you so much for your kind words and your awesome review. We are thrilled that you had such a pleasant time at our hotel and appreciated the friendly service of our staff, our rooftop restaurant, and the room. It has been very nice to have you as our guest, and we hope that you will come back to the IMLAUER Hotel Pitter Salzburg in the future. Thank you again for sharing this fantastic experience with us. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely service. Wonderful breakfast. Great location
1 nacht verbleven in april 2024
Reactie van bm op 19 apr 2024
Dear Elizabeth,We are very happy that your stay turned out so satisfactorily, and that you appreciated the convenient location of our hotel, as well as the service we offer and our breakfast buffet. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this awesome review. We hope that you will return to our hotel whenever you decide to come back to Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Maria, guatemala

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well located with a terrace as restaurant and bar that enables beautiful views of the Salzburg landscape. Very friendly staff.
1 nacht verbleven in april 2024
Reactie van bm op 18 apr 2024
Dear Maria,It is wonderful to hear that you enjoyed the convenient location of our hotel and appreciated our rooftop bar & restaurant. We are delighted that you were also satisfied with the friendly service of our staff. Thank you very much for being our guest and giving us this awesome review. We hope that we may welcome you back at the IMLAUER Hotel Pitter Salzburg whenever you have the chance to return to our beautiful city. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Donghua

1 nacht verbleven in april 2024
Reactie van bm op 13 mei 2024
Dear Donghua,We are very happy that you stayed at our hotel and found everything satisfying. Thank you so much for your visit and your amazing rating. Please stay again at the IMLAUER Hotel Pitter Salzburg whenever you return to our beautiful city in the future. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Zachary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location right by Old Town Salzburg. Several fantastic Austrian restaurants nearby as well as a great rooftop bar. Very walkable to anywhere in Salzburg and very nice accommodations. Highly recommend!
4 nachten verbleven in april 2024
Reactie van bm op 15 apr 2024
Dear Zachary,It has been a great pleasure to have you as our guest, and we are very happy that you enjoyed your time at our hotel. It is nice to hear that you especially liked the convenient location and our rooftop bar & restaurant. Thank you very much for your kind words and your awesome review. It is excellent to hear that you can recommend the IMLAUER Hotel Pitter Salzburg to other guests. We hope that we may welcome you back for another stay at our hotel. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Bonghan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van bm op 15 apr 2024
Dear Boughan,We are thrilled to see that you found everything to your satisfaction and gave us this amazing rating. Thank you very much. We are delighted that you stayed at the IMLAUER Hotel Pitter Salzburg, and we hope that you will do so again in the future. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Lucy

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel, great location a short walk from the station. Nice walk along the river to a children's playground and the main town. Room was wonderful, we stayed in an XL suite, the bathroom was huge and the room was spacious. Exceptional service and facilities, breakfast was delicious in addition I had a wonderful steak one evening in the restaurant. Highly recommend.
2 nachten verbleven in april 2024
Reactie van bm op 15 apr 2024
Dear Lucy,It is a huge compliment for us that you and your family were very satisfied with your stay at our hotel and can recommend it to other guests. It is wonderful to hear that you appreciated the convenient location of our hotel, the comfort of the room, and our service. We are delighted that you enjoyed our restaurant for breakfast as well as for a meal. Thank you very much for being our guests and sharing this awesome review. It would be a pleasure to welcome you back at the IMLAUER Hotel Pitter Salzburg on your next visit to our beautiful city. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Lara

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous hotel with such wonderful staff especially at reception (Clemens) The breakfast was delicious with the most beautiful views. The room was great and spacious, clean, and luxurious. I've recommended it to so many of my friends and wouldnt hesitate to stay there again.
2 nachten verbleven in april 2024
Reactie van bm op 10 apr 2024
Dear Lara,What an awesome review you have given us here. It is excellent to hear that you can not only recommend our hotel to your friends, but that you would like to stay again with us. We are thrilled that you appreciated the service of our staff, the comfort and cleanliness of the room, and our breakfast buffet. Thank you very much for staying with us and sharing your fantastic experience with us. It would be a pleasure to welcome you back for another stay at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Yang

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in april 2024
Reactie van bm op 10 apr 2024
Dear Yang,We are very happy that you found your stay so satisfying and had a most pleasant time. Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and giving us this fantastic review. Please stay again at our hotel whenever you have the chance to return to Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Nicole

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic staff, beautiful property, stellar location
8 nachten verbleven in maart 2024
Reactie van bm op 9 apr 2024
Dear Nicole,Thank you so much for your great satisfaction with your stay at our hotel and your awesome review. We are thrilled that you had such a pleasant time with us and appreciated the service of our staff and the convenient location. It has been a great pleasure to have you as our guest, and we would be delighted to welcome you back for another stay at the IMLAUER Hotel Pitter Salzburg. Thank you again for taking the time to give us your feedback. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Lorenzo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When I return to Salzburg I will definitely stay at this hotel. Great staff !!!!
2 nachten verbleven in april 2024
Reactie van bm op 8 apr 2024
Dear Lorenzo,It is a huge compliment for us that you greatly enjoyed your stay at our hotel and would like to visit it again. Thank you very much for your kind words and this awesome review. We are delighted that you especially appreciated the service of our staff, and we will look forward to welcoming you back at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

HIREN, buford

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed staying. Having two separate rooms with kids was very convenient. Staff was excellent.
2 nachten verbleven in april 2024
Reactie van bm op 8 apr 2024
Dear Hiren,We are delighted that you and your family had a wonderful stay at our hotel and appreciated the comfort of the family room and the service of our staff. Thank you very much for your visit and your awesome review. It would be a pleasure to welcome you back for another stay at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Kayla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed a pleasant staff and a cozy room. This hotel truly understands what hospitality means.
1 nacht verbleven in april 2024
Reactie van bm op 5 apr 2024
Dear Kayla,It is wonderful to see that you had a pleasant time at our hotel and appreciated the service of our staff and the comfort of the room. Thank you very much for your kind words and your awesome review. We would be very happy to welcome you back to the IMLAUER Hotel Pitter Salzburg whenever you decide to come back to our beautiful city. Kind regards, Martin Gissel – General Manager

6/10 – Redelijk

Michele

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel and staff were great. It was comfortable but warm(we had to open the window). Our only issue was at check in, Expedia only had 2 not 3 booked for the reservation. Did not have this problem with my other reservations. The room we got was what I paid for, but there was confusion which wasn’t the hotel’s fault. Would definitely recommend! Loved it!
1 nacht verbleven in maart 2024
Reactie van bm op 3 apr 2024
Dear Michele,It is good to hear that you had a nice stay at our hotel and can recommend it to other guests. We are sorry that the room was too warm for your comfort. As it can still be quite cool at night, the heating is still on. Please apologize any inconvenience.Thank you very much for your visit and your good review. We would be delighted to welcome you back for another stay at our hotel. Kind regards, Martin Gissel – General Manager

8/10 – Goed

Marcus, Yardley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Highlight is the skybar and restaurant with beautiful views of Salzburg. I booked this hotel because the had a two bedroom option. My only gripe is the slow elevators.
3 nachten verbleven in maart 2024
Reactie van bm op 2 apr 2024
Dear Marcus,We are very happy that you had a pleasant stay at our hotel and especially liked our rooftop bar & restaurant and the convenient location of our hotel. Please accept our apologies that you found the elevators too slow. Thank you very much for being our guests and giving us a wonderful review. It would be very nice to see you again someday at our hotel. Kind regards, Martin Gissel – General Manager

8/10 – Goed

Marie

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van bm op 28 mrt 2024
Dear Marie,It has been very nice to have you as our guest, and we are happy to see that you were quite satisfied with your stay. Thank you very much for coming to our hotel and giving us a wonderful review. Please stay again at our hotel whenever you have the chance to come back to Salzburg. Kind regards, Martin Gissel – General Manager

8/10 – Goed

Antonio Pak Tat

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is not too far from the old city and is near the palace and walk about in the garden, the Restaurant in the hotel serve very good food ..
3 nachten verbleven in maart 2024
Reactie van bm op 27 mrt 2024
Dear Mr. Pak Tat,We are delighted that you liked the location of our hotel and were also satisfied with our restaurant. Thank you very much for staying at our hotel and giving us a very good review. It would be a pleasure to welcome you back on your next visit to Salzburg. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

GUILHERME

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van bm op 27 mrt 2024
Dear Guilherme,Thank you very much for choosing the IMLAUER Hotel Pitter Salzburg for your stay and sharing this fantastic rating with us. We are very happy that you had a most pleasant time at our hotel, and we hope that you will stay with us again in the future. Kind regards, Martin Gissel – General Manager

8/10 – Goed

Peter

Reisde met partner
Positief: Netheid, personeel en service
Not very friendly reception staff on arrival - laughing and joking with each other not interested in guest. No early check in and no call to confirm room was ready as requested. Nice garden deluxe room with nice view. Room was very clean but lacked extra touches such as coffee machine, shampoo, conditioner and body lotion. Felt like cost cutting to have only liquid soap in 4 star plus hotel. Good breakfast with lovely view on 6th floor - staff much nicer here and also on reception at checkout. No mention in advance of booking that renovations taking place ground floor area and on lifts. One lift for all of hotel and sky bar meant long waits and crowded lifts. Room had much more noise than expected - from corridor on floor and noisy guests jumping up and down or ball bouncing on floor above late in evening. Felt like value for money here as room rate expensive.
2 nachten verbleven in maart 2024
Reactie van bm op 26 mrt 2024
Dear Peter,Please let us again apologize that you felt not friendly treated by our staff. A friendly and helpful attitude towards our guests is very important to us, and the many excellent reviews we receive on this matter confirm it. We would like to assure you that our staff was not uninterested. On the contrary, they wanted to give you a free room upgrade but could not agree as to which room. We will make sure that such a situation is solved in a better way next time. The appointments for each room depend on the room category, and we try to describe these categories as transparently as possible. Although we do not offer a coffee machine, all rooms are equipped with the modern conveniences such as air conditioning (summer), free wifi, free tea and coffee making facilities, free mineral water, smart TV, and more, depending on the room category. As we are certified with the “Austrian Eco-Label”, we take various measures for the protection of our environment and sustainability. One of these measures is that we no longer provide the small toiletries, as they produce enormous amounts of waste and plastic. Instead, we offer eco-friendly bottles of hand soap and a body soap and shampoo combination. The products are of excellent quality. Any other toiletries you need, you can pick up at the reception desk. There Is information in every room explaining our eco-friendly policy. We kindly ask for your understanding and support. At the moment, we are modernizing two elevators that are located directly at the reception desk. However, there is another elevator for our guests to use. We are very sorry for any inconvenience. These works are done for the benefit of our guests and should be finished soon.Please accept our sincere apologies that you were disturbed by noises from the hallways. It is not common in our hotel that guests are jumping, or balls are bouncing. We kindly ask you to inform our reception desk immediately in such a case, and they will attend to it right away and talk to the guests who cause such noise. It is good to hear, though, that you liked the room, its cleanliness, and our breakfast buffet. Thank you very much for your visit and your feedback. We regret very much that we could not fully satisfy you on some points. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

sonia

Reisde met familie
Central location, near everything
2 nachten verbleven in maart 2024
Reactie van bm op 25 mrt 2024
Dear Sonia,Thank you so much for your great satisfaction with your stay at our hotel and your amazing rating. We are delighted that you especially appreciated the convenient location of our hotel. Please stay again at the IMLAUER Hotel Pitter Salzburg whenever you return to our beautiful city next time. Kind regards, Martin Gissel – General Manager

10/10 – Uitstekend

Ian

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and modern. Very close to Mirabell Gardens. Rooms are spacious and well-appointed. Would stay here again.
1 nacht verbleven in maart 2024
Reactie van bm op 25 mrt 2024
Dear Ian,We are thrilled that you had such a pleasant time at our hotel and liked its cleanliness and modern style. It is nice to hear that you also appreciated the convenient location and the comfort of the room. Thank you very much for your visit and your awesome review. It is a huge compliment for us that you would like to stay again at our hotel. Please do so. It would be a pleasure to welcome you back at the IMLAUER Hotel Pitter Salzburg. Kind regards, Martin Gissel – General Manager