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Beoordelingen van BB Sapa Resort & Spa

4 out of 5
BB Sapa Resort & Spa
Xuan Vien Street, Sa Pa, Lao Cai

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 55 van 99 beoordelingen" "
Gastenscore: 8 - Goed. 33 van 99 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 99 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 99 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 99 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel in Sapa
The Victoria Hotel is the best Hotel in Sapa, no doubt

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Victoria Hotel in Sapa
Best Hotel in Sapa

10/10 – Uitstekend

Weihong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel.
Lovely hotel, formerly Victoria with its own train from Hanoi. I used its sauna and steam room on both days. Stayed in ground floor room with garden view.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Adam

4 nachten verbleven in november 2023

10/10 – Uitstekend

Ching

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is my second stay in the same hotel. Well located and has good ambience. I wished they offered us early check in as we arrived early by train from Hanoi and had to start our tour without the chance to freshen up.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Yoshiyuki

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good
2 nachten verbleven in april 2023

8/10 – Goed

Danny

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A place is in a private area but stilll a lot of noise from the local restaurants at night.
1 nacht verbleven in september 2022

8/10 – Goed

SUNOK

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is clean and close to town.
2 nachten verbleven in april 2022

10/10 – Uitstekend

SOYEON

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021

10/10 – Uitstekend

Chung Pong

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Nice hotel
excellent hotel, helpful FO and Lobby bar, good for relax, recommended
2 nachten verbleven in oktober 2020

10/10 – Uitstekend

Hidehiko

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in juli 2020

10/10 – Uitstekend

SU YOUNG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
사파의 가장 좋은 호텔
조용하고 고풍스러워 혼자 또는 연인과 여행에 적합한 호텔
1 nacht verbleven in juni 2020

10/10 – Uitstekend

SEUNGEUI

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1박(디럭스룸)출장
위치,청결,전망,조식의 구성과 맛 모두 최고입니다. 다만 방음이 아주약간 되지않는점은 참고하세요
1 nacht verbleven in juni 2020

10/10 – Uitstekend

Miguel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel con estilo y encantador, con un personal amable en todo momento. Desayuno estupendo y me hicieron un upgrading de habitación. Impresión global excelente.
3 nachten verbleven in mei 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2020
Reactie van Guest Relations Executive op 5 mrt 2020
Dear Valued Guest, Thank you for your rating. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

SUNGWOON

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019
Reactie van Guest Relations Executive op 4 feb 2020
Dear SUNGWOON, Thank you for the perfect 10 rating. Looking forward on your return. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The most personable and hospitable staffs. It felt like a home away from home. I loved sitting on a very comfortable sofa at the front entrance of the hotel, and enjoyed the view of Hanoi street.
4 nachten verbleven in december 2019
Reactie van Guest Relations Executive op 6 jan 2020
Dear Valued Guest, Thank you for your feedback but Victoria Sapa Resort & Spa is located in Sapa. :) Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Two nights weekend stay
Hotel had a cosy vibe, with a log fire in the lobby. It was very well situated, with steps leading to town centre, so can avoid the messy construction on the road. Service was excellent, from front desk to restaurant staff. Breakfast spread was great and the buffet Bbq dinner with show was enjoyable. Spa was just average though. Rooms further away from lake are quieter, and views are just as good.
2 nachten verbleven in november 2019
Reactie van Guest Relations Executive op 5 dec 2019
Dear Valued Guest, Many thanks for sharing your outstanding review for Victoria Sapa Resort & Spa. We are humbled by your kind words for the team for their praise-worthy and topnotch service. We are glad you enjoyed our breakfast buffet among others. We look forward to more of your many future visits. Warmest regards, Guest Relations Executive

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From the pictures and information, I was under the impression that the hotel was closer to the lake and that the rooms had lake views.
3 nachten verbleven in november 2019
Reactie van Guest Relations Executive op 9 nov 2019
Dear Valued Guest, Thank you for staying with us and for making us your top choice in Sapa. Our hotel is located on top of the hill away from all the hustle and bustle of Sapa town. However, our bellboys are available to take you to/from town by our electric cars. Again, thank you for your review and we hope for more opportunities to welcome you back to the hotel. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

kyoungmi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
사파의 아름다움을 더한 호텔
사파에서 제일 좋은 호텔중에 하나인거 같아요. 가격은 트리플룸이 23만원정도 였어요. 그냥 트윈룸은 15만원정도 인데 트리플룸은 가격이 확 뛰더라구요. 베트남 사파호텔 가격치곤 굉장히 비싼 호텔이에요. 호텔은 구조도 좋고 시설도 만족하며 특히나 정원이 아름다워서 사파의 인상을 더 좋게 해준 호텔입니다. 중심가인 광장에서 약간 떨어져있지만 걸어서 충분히 갈수 있는 거리고 오히려 조용해서 더 좋은거 같아요. 호텔로 가는 지름길인 계단이 불편하다고 하는 사람도 있는데 전 오히려 이 계단길이 너무 이뻐서 사진도 찍고 자주 이용했어요. 허지만 호텔에서 잠만자거나 머무는 시간이 적은 사람에게는 추천하지 않습니다. 사파는 숙박시설도 많고 객실도 넉넉해서 만약 2박을 한다면 1박은 미리 예약하고 2박째는 돌아보고 직접현지에서 고르는 방법도 추천합니다
1 nacht verbleven in oktober 2019
Reactie van Guest Relations Executive op 19 okt 2019
Dear kyoungmi, Cheers to your 10 out of 10 review in favor of Victoria Sapa Resort and Spa following your recent stay. We are very glad that you took notice of our central location and enjoyed the hospitality of our staff for their outstanding service and assistance to you. We look forward to welcoming you back on your future visit. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

shinya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
雰囲気のある良いホテル
とても雰囲気のある高原地のロッジみたいで、とても満足しました。 ホテルの中庭が素敵で、心が休まるいいホテルです。
2 nachten verbleven in oktober 2019
Reactie van Guest Relations Executive op 15 okt 2019
Dear shinya, Thank you so much for your kind compliments. We look forward to welcoming you back soon. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

MAYU

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ベトナム　サパ
ｻﾊﾟの中心より5分程度。細い階段を上がりすぐです。立地は便利です。 バルコニーが庭に面していて、 山を見上げながら、のんびりできます。 朝食も美味しいです。 ﾍﾞﾄﾅﾑなので、ﾊﾞｲｸのｸﾗｸｼｮﾝは部屋まで聞こえますが、問題なく過ごせます。 ﾎﾃﾙのｶｳﾝﾀｰでﾄﾚｯｷﾝｸﾞ5時間。昼食付で66ﾄﾞﾙで申し込みました。 季節でｵｽｽﾒのﾄﾚｯｷﾝｸﾞｺｰｽが変わってくるので、ﾎﾃﾙで選んでもらった方がいいかも知れません。 黒ﾓﾝ族のｶﾞｲﾄﾞさんがついてくれて、とても楽しめました。 英語がそんなに出来なくても問題ないですよ。
2 nachten verbleven in september 2019
Reactie van Guest Relations Executive op 22 sep 2019
Dear MAYU, Thank you for taking the time to write such a glowing review of Victoria Sapa Resort and Spa and for recommending our hotel to other travelers. We are very glad to hear that you found our facilities, location, and service to your liking, and that we were able to make you feel at home during your stay. Rest assured that we will work even harder to maintain our standard of service for all guests. We look forward to welcoming you back to the hotel in the near future. Warmest regards, Guest Relations Executive

8/10 – Goed

Jean-Christophe

Positief: Netheid, personeel en service en comfort kamer
Accès compliqué, à rafraichir en urgence
Hôtel qui nécessiterait d'être entièrement rénové, avec de surcroît un accès compliqué du fait d'une route d'accès impraticable. Le personnel est en revanche aux petits soins mais la ville de Sapa est bruyante, sale et n'offre aucun intérêt particulier. Constructions anarchiques et extrêmement bruyante, elle n'est aucunement le reflet des paysages environnants. L'option bungalow en-dehors de la ville est selon nous à privilégier.
1 nacht verbleven in augustus 2019
Reactie van Guest Relations Executive op 19 aug 2019
Dear Jean-Christophe, Thank you for sharing a very insightful review for Victoria Sapa Resort and Spa. We are grateful for your overall positive feedback while we regret whatever setback you had to go through in terms of road inaccessibilty, noise and construction around Sapa. We look forward to more of your future many visits. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Limor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good hotel in amazing place
amazing hotel in one of the bountiful place in the world. the recaption tried to assist for all our requested
3 nachten verbleven in augustus 2019
Reactie van Ligie Laganapan op 18 aug 2019
Dear Limor, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs with the sincerest and warmest Victoria hospitality and service. If you're traveling to Sapa again soon, we look forward to welcoming you back to Victoria Sapa Resort & Spa. Warmest regards, Guest Relations Executive

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
建物の場所が高台にあるのでどうしようもないことではあるが、ホテルに行くまでの階段の上り下りがきつかった。レンタルバイクでホテルに戻るまでの道が分かりづらかった。
4 nachten verbleven in juli 2019
Reactie van Guest Relations Executive op 31 jul 2019
Dear Valued Guest, Many thanks for your overall great review for Victoria Sapa Resort and Spa. We are doing our best to have the road fixed soonest for our guests' convenience. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stunning property with so many little details. Loved it
1 nacht verbleven in juni 2019
Reactie van Guest Relations Executive op 29 jun 2019
Dear Valued Guest, Thank you for your kind compliments. We look forward to welcoming you back soonest. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Catherine, Montréal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Magnifique! Chambre superbe avec balcon. Hôtel surélevé par rapport au centre de Sapa (quelques marches à monter pour s’y rendre), c’est donc très calme et offre une vue splendide sur la ville. Personnel très attentionné, prix des soins au spa abordables et installations complètes. Nous avons vraiment adoré notre séjour ici! Buffet déjeuner excellent.
1 nacht verbleven in mei 2019
Reactie van Guest Relations Executive op 3 jun 2019
Dear Catherine, Many thanks for your overall great review for Victoria Sapa Resort and Spa. We are glad that our rooms, location and spa service were to your liking. Providing our valued guests warmth hospitality is our steady goal and we are very glad that you recognized this. Looking forward to having you back. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
Amazing views We arrived at 12:30pm from Hanoi, check I need wasn't until 3pm. However when we arrived, we checked in and were shown to our room
1 nacht verbleven in mei 2019
Reactie van Guest Relations Executive op 4 mei 2019
Dear Valued Guest, Thank you for your kind compliments. We look forward to welcoming you back! Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2019
Reactie van Guest Relations Executive op 3 mei 2019
Dear Valued Guest, Thank you for your rating! Warmest regards, Guest Relations Executive

8/10 – Goed

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and good service . One complaint would be low water pressure one night, maintenance came to check and rectify but still low pressure, they came again and was rectified but then there was no hot water at all until next morning.
1 nacht verbleven in april 2019
Reactie van Guest Relations Executive op 3 mei 2019
Dear Valued Guest, Thank you for sharing your review for Victoria Sapa Resort and Spa. We are grateful for your overall positive feedback while we regret whatever setback you had to go through in terms of water supply. Sapa had a 10-day water shortage but rest assured that water operations are working very well now. We look forward to more of your future many visits. Warmest regards, Guest Relations Executive

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2019
Reactie van Guest Relations Executive op 13 apr 2019
Dear Valued Guest, Thank you so much for leaving a rating. Looking forward to welcoming you back soonest! Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fells like a little bit back in time, the times of class, style and Grand Hotels without being oldfashioned. We recommend everybody to stay at the Victoria Resort.
2 nachten verbleven in maart 2019
Reactie van Guest Relations Executive op 29 mrt 2019
Dear Valued Guest, Thank you so much for your kind compliments. We appreciate you recommending our hotel to other travelers. Looking forward to welcoming you back soonest. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location and breakfasts. Staff ...............::::
2 nachten verbleven in maart 2019
Reactie van Guest Relations Executive op 27 mrt 2019
Dear Valued Guest, Thank you so much for your valuable feedback. We look forward to be of service to you again. Warmest regards, Guest Relations Executive

8/10 – Goed

Byung Wook

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
도로 공사로 위치 찾기 애매 무료 사우나 꼭 이용 강추
3 nachten verbleven in februari 2019
Reactie van Guest Relations Executive op 25 feb 2019
Dear Byung Wook, Thank you so much for your valuable feedback. While the roads are getting fixed, our bellmen are more than happy to take you to/from town with electric buggy car. We look forward to be of service to you again. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cozy, Comfy and Beautiful
Very cozy resort nestled into the mountains in Sapa. We only stayed one night after climbing Fansipan and we were grateful for the staff, comfy bed and good food on site as we did not want to move. Thanks for a great stay!
1 nacht verbleven in februari 2019
Reactie van Guest Relations Executive op 12 feb 2019
Dear Katie, Thank you for taking the time to share your experience at Victoria Sapa Resort & Spa. We are more than delighted to know that you had a pleasurable stay with us. It's always inspiring whenever our guests commend our efforts to provide a lodging experience like no other. It's our pleasure to be of service to you during your visit. We also hope to welcome you back should you find yourself returning to Sapa in the near future. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Andy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
everything is good. especially the spa, dining room, fireplace in the lobby, receptionists. However may be quite difficult to reach by foot, especially if you have luggage with you. you would have to climb around 60steps.
1 nacht verbleven in december 2018
Reactie van Guest Relation Executive op 1 feb 2019
Dear Andy, Thank you for your wonderful feedback and kind compliments. Victoria Sapa Resort & Spa has a buggy car service that can take you to/from down the town. We are delighted to know that you loved your stay. We look forward to welcoming you back in the near future! Warmest regards, Guest Relation Executive

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018
Reactie van Guest Relations Executive op 11 dec 2018
Dear Carlos, Thank you for the 5-star rating! We look forward to welcoming you back. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018
Reactie van Guest Relations Executive op 11 dec 2018
Dear Carlos, Thank you for the 5-star rating! We look forward to welcoming you back. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

arare, Tokyo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
街の中心地にも近く、便利です。従業員の方がみな親切にしてくれて、快適に過ごせました
2 nachten verbleven in november 2018
Reactie van Guest Relations Executive op 1 dec 2018
Dear arare, Thank you for your feedback. Our team would like to thank you for choosing Victoria Sapa Resort & Spa. We look forward to welcoming you back. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice room, staff lacation good ,difficult to find way to hotel I think but I’ll choose next time
1 nacht verbleven in november 2018
Reactie van Guest Relations Executive op 1 dec 2018
Dear Valued Guest, Thank you so much for your wonderful feedback highlighting the hotel's facilities and excellent service. Warmest regards, Guest Relations Executive

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2018
Reactie van Guest Relations Executive op 20 nov 2018
Dear Valued Guest, Thank you for leaving a rating. Victoria Sapa Resort & Spa team is happy that you enjoyed your stay. We look forward to welcoming you back again. Warmest regards, Guest Relations Executive

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
가격대비 별로
모기가있어서 3~4곳 물렷네요 조식포함예약한것으로 알고잇는데...체크인 하는날은 조식이 안된다고 하네요 왜그런지 잘 모르겠어요 다음에 이용을 다시 하고싶지는 않아요
2 nachten verbleven in oktober 2018
Reactie van Guest Relations Executive op 4 nov 2018
Dear Valued Guest, 빅토리아 사파 리조트 & 스파 (Victoria Sapa Resort & Spa)에 머무시는 동안 사파 (Sapa)에 머무시는 동안 감사드립니다. 우리는 당신이 어떤 이유로 인해 즐거운 체류를 찾지 못했던 것을 유감스럽게 생각합니다. 일반적으로 패키지를 예약하지 않으면 체크인 후 아침 식사가 제공됩니다. gr.sapa@victoriahotels.asia에서 추가 조사를 할 수 있도록 예약에 대한 자세한 정보를 알려주십시오. 우리 팀은 소중한 고객에게 최고의 사파 체험을 제공하기 위해 노력하며 다음 번에 더 잘 봉사 할 수 있기를 바랍니다. Warmest regards, Guest Relations Executive

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Clean, quiet, rich breakfast, decoration is nice, pool table, away from main city but still close
2 nachten verbleven in september 2018
Reactie van Victoria Sapa op 27 sep 2018
Dear valued guest! Thank you for your nice feedback! We hope to welcome you soon again at our mountaintop Alpine chalet peacefully located in Sapa highlands. Best wishes from Victoria Sapa team!

10/10 – Uitstekend

Rungnapa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Since the road to the hotel has a problem , we could not go by car and it is a big difficult to carry the luggage. Otherwise this hotel is very nice.
1 nacht verbleven in augustus 2018
Reactie van Nguyen Duc Thinh - Reservation Manager op 5 sep 2018
Dear Rungnapa, Warmest greeting to you from Victoria Sapa Resort & Spa Thank you very much indeed for choosing our property as accommodation need while travelling to Sapa. We do apologize for any inconvenience may cause to you due to the landslide occur, we are trying our best to work with local authority to fix the road as soon as possible. Meanwhile, we do believe that you had great stay with us and all looking forward to welcoming you back to our hotel in another time soon Best regards, Victoria Sapa Team

8/10 – Goed

natalia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Todo correcto
Bonitas vista y precioso hotel
2 nachten verbleven in augustus 2018
Reactie van Victoria Sapa team op 19 aug 2018
querido Natalia, ¡gracias por elegir el resort Victoria para su experiencia en Sapa! Esperamos verte nuevamente y desearos solo agradables viajes. Saludos cordiales Equipo Victoria Sapa

10/10 – Uitstekend

Kiseon, Seoul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and clean resort with great view.
Nice and clean resort with great view. All staffs are very kind. If i have a chance to visit sapa again, i will stay at this hotel, one more.
1 nacht verbleven in juli 2018
Reactie van Victoria Sapa team op 7 aug 2018
Dear Kiseon, warmest greetings from Victoria Sapa! Thank you for choosing our resort for your Sapa experience! We are quite happy that you enjoyed your stay with us and hope to welcome you again soon! Best wishes from all the team!

10/10 – Uitstekend

Lucie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel
We stayed in a Superior room at the Victoria Spa resort. This is a lovely hotel, great for those who do not have mobility issues. The hotel is located on a hill and access to and from the town is via a steep set of stairs. Ok for us, but not for everyone. The location on the hill gives a great view over the town and lake. Our room was fabulous, very comfortable, excellent bathroom with shower over bath. The breakfast here was great; lots of freshly cooked food, a large selection of fresh bread and pastries and an egg station / hot cooked Vietnamese style breakfast foods made to order. We were disappointed with the pool which was a further walk up another steep incline and, due to it being located inside a building, was quite hot and stuffy. This would probably be welcome in the cooler weather, but not so in July. We took a tour of the local villages through the hotel, which was quite pricey.. The tour itself was enjoyable to the point that we were surrounded by local women pressuring us to buy local handcrafts.. :( The hotel staff were lovely and always very happy to assist when required. We are happy to recommend this hotel.
1 nacht verbleven in juli 2018
Reactie van Victoria Sapa team op 26 jul 2018
Dear Ms. Lucie, warm and cordial greetings from Victoria Sapa! We were happy to host you at our resort and we are honored that you enjoyed your stay! Thank you for a detailed review. We took a note on all the improvement suggestions and actually we are already working on it. Hope to welcome you again at Victoria Sapa and to make your experience more pleasant and memorable. Love from all the team

4/10 – Matig

Scott, Wisconsin

Nice hotel but I felt it was too expensive for what I got.
2 nachten verbleven in juli 2018
Reactie van Victoria Sapa team op 26 jul 2018
Dear Mr. Scott, warm greetings from Victoria Sapa! Thank you for sharing your feedback. We are sorry that the value for money didn't meet your expectations, and please be assured that we are daily working on our service improvement and providing more compliments for our guests. We wish you pleasant trips and hope to welcome you again at Victoria Sapa! Kind regards, Victoria Sapa team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
food not very good hard to get to would not recommend this place
3 nachten verbleven in juni 2018
Reactie van Victoria Sapa team op 26 jul 2018
Dear Madam/Sir, warm greetings from Victoria Sapa! We appreciate your feedback on our service, and we are sorry that you could not enjoy it to the full extent our team is eager to serve and satisfy to our guests expectations. Kindly be assured that we are working hard to improve the entrance road as soon as possible, as well as the restaurant service. Hope to see you again at Victoria Sapa! Best wishes from all the team