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Beoordelingen van Royal Hotel Ross On Wye by Greene King Inns

3 out of 5
Royal Hotel Ross On Wye by Greene King Inns
Palace Pound, Ross-on-Wye, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 289 van 545 beoordelingen" "
Gastenscore: 8 - Goed. 203 van 545 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 545 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 545 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 545 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jeffrey

Zakenreiziger
Wonderful old but awesome place to stay!
3 nachten verbleven in mei 2024

8/10 – Goed

Mrs Glynis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff. In a lovely location to look over the River Wye.
2 nachten verbleven in mei 2024

8/10 – Goed

Rodney

1 nacht verbleven in oktober 2023

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Sally

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reasonably priced. Room spacious and comfortable. Good bar and food options. Staff friendly.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Aaron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was a lovely size, appropriately furnished, and very pleasant to be and stay in. All staff I encountered were lovely and very helpful. And the food was fantastic.
1 nacht verbleven in april 2024

8/10 – Goed

COLIN WILLIAM

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good views, convenient to the town.
2 nachten verbleven in april 2024

8/10 – Goed

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have been here 3 time's now and i enjoy the feel good factor , it's a welcoming place with lovely people and the food has always been good. The rooms are very clean and I loved my single room because of the large bed and the pillows are just right. Great views from rear garden and it's close to town .
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly and helpful staff, lovely location.
Friendly and helpful staff across the board. Comfortable beds and lovely views from the room if you're in the west-facing side. Ideal location for exploring the town and five minutes walk down to the riverside path.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel for relaxing. Staff & service are absolutely first rate - all so friendly and helpful. Food is excellent and reasonably priced. Highly recommended.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Joyce

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We only stayed one night but thoroughly enjoyed staying in an old hotel with character but one that is obviously well cared for. The staff were all really friendly and helpful and breakfast was fantastic. Don't be fooled by the fact that this is badged as a brewery hotel - it doesn't feel like a chain and all customers are treated on a personal level. We'll be back.
1 nacht verbleven in februari 2024

8/10 – Goed

Peter

Positief: Netheid, personeel en service
Cut the rap....
An old coaching inn above the river in Ross on Wye. Pleasant room, friendly staff. good breakfasts. Creaky floors are only to be expected in a building of its age and yes, they were! The only criticism that I have is WHY do they feel it appropriate to play rap "music" through the dining rooom at breakfast time?? - that was truly awful.
3 nachten verbleven in januari 2024

6/10 – Redelijk

Stephen

Zakenreiziger
Positief: Personeel en service
Nothing special, but would stay again. Its ok.
1 nacht verbleven in februari 2024

8/10 – Goed

steven

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Good hotel
It was a decent enough room for the price. The breakfast was good and the staff were excellent.
3 nachten verbleven in december 2023

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
The staff made it a very pleasant stay
The staff were nice and extremely helpful, Food was a little let down as I have got better within the Greene King hotel group, However was more than acceptable. My only criticism was the hotel was a tried in places mostly the carpet in the room and the tiles in the bathroom. Would be happy to stay again.
1 nacht verbleven in november 2023

8/10 – Goed

Trevor

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
A nice stay car park very crowded and tight Service in restaurant was good but the restaurant was cold with the outside door repeatedly left open
1 nacht verbleven in november 2023

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Tony

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Character and nice food
Lovely building Lovely staff Best hotel breakfast I have had in years ( and I have plenty ) I would stay here again for sure
1 nacht verbleven in november 2023

10/10 – Uitstekend

IAIN

Positief: Netheid, personeel en service en comfort kamer
fRIENDLY STAFF
Good hotel Friendly staff Fantastic view good value food
3 nachten verbleven in november 2023

10/10 – Uitstekend

Caroline

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous
Absolutely fabulous, the team were there were brilliant, they seemed happy and nothing was too much trouble. The family room was spacious me comfortable and the hotel has stunning views and in a great location. I cannot rate highly enough, we will definitely be back!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, comfort kamer
2 nachten verbleven in oktober 2023

8/10 – Goed

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

8/10 – Goed

SA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service and location
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very warm welcome and most comfortable bed ever. Lovely food.
1 nacht verbleven in september 2023

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was very clean and the staff very attentively and helpful.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Lorraine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel
Lovely hotel with friendly staff. Great views from the hotel over the River Wye. It is within walking distance of the town and the river.
6 nachten verbleven in juni 2023

8/10 – Goed

Jerry, wellingborough

Reisde met partner
Positief: Netheid, personeel en service
Great location, parking awkward and limited, property rather tired in places, needs a a refurb. Breakfast (full English especially) was poor value for money. Beer prices were eye wateringly expensive! Fantastic view from the terrace.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Derek

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My wife and enjoyed our stay at this wonderful hotel, staff are really friendly helpful and polite, and the food was excellent, car park is not that spacious. You can only say you’ve stayed at the Royal once you’ve meet Carol.
4 nachten verbleven in mei 2023

4/10 – Matig

Bethany

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Tired property
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff did a great job for our daughter’s wedding
2 nachten verbleven in april 2023

8/10 – Goed

Janet

Positief: Netheid, personeel en service
Very good but the bathrooms are very tired
1 nacht verbleven in april 2023

10/10 – Uitstekend

Suzanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Visiting Ross
Fabulous hotel at the top of the town ,great location and a lovely view from our room a basic double with plentry of space and a good sized bathroom. On the down side the bed matress was too soft and the mugs were very tiny
2 nachten verbleven in maart 2023

10/10 – Uitstekend

kevin

1 nacht verbleven in maart 2023

8/10 – Goed

SHARON

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

6/10 – Redelijk

Gary

1 nacht verbleven in maart 2023

4/10 – Matig

James

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Not good. Breakfast not included in booking. On 3rd floor in annex very very difficult to climb stairs had to cut short break by one night. Impossible to get evening meal due to tables reserved for hours. Told restaurent closed due to heating problems. All in all terrible experience . I am 78 and my wife 84.
3 nachten verbleven in februari 2023

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central to the town, convenient location.
2 nachten verbleven in februari 2023

8/10 – Goed

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A popular local hostelry
Lovely location for this old coaching inn bult around a courtyard which is the car park, However despite a large number of marked spaces, parking was often difficult. The hotel has had a number of extensions which makes the warren of rooms accessed by numerous stair cases. There is no lift which can make access at the top arduous. Cold water flow on the top floor was slow but just about adequate. Cloud wifi was available but we got better coverage using hot spot from our mobiles. Food was good and service too. Breakfast was excellent.
4 nachten verbleven in februari 2023

6/10 – Redelijk

Geverifieerde reiziger

Great location but improvements required
Largely our stay was what we expected - a standard hotel in a good location. Check in was straight forward and friendly enough. Our room was large but needed updating. The paintwork was cracking and wallpapered ceilings were starting to peel. We were on the top floor and the water pressure was poor. In addition, the shower hose had split and so the shower was a trickle. As we were only staying 1 night and only discovered the issue having settled into our room we took the decision to take baths instead. We mentioned the shower issue on departure and the response was a passing apology and that the room would be taken out of action until the issue was resolved. The beds were not particularly comfortable and while clean there was a rip in the bedlinen. The duvet was a non-breathable material meaning it quickly became hot. I usually sleep well but unfortunately spent the night tossing and turning. The breakfast was excellent, although once seated, we waited over 20 minutes for a waitress to take our hot food order. There were barely any other tables seated so I think we had been forgotten. The hotels location is excellent, within walking distance of the town and river. I would stay at the hotel again if I needed to be in the centre of the town but for better comfort and value I would chose a Premier Inn.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

David

1 nacht verbleven in februari 2023

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Paul

1 nacht verbleven in januari 2023

8/10 – Goed

charles

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2023

10/10 – Uitstekend

Pamela

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Post Christmas break
We went with 6 of us in total, rooms were beautiful with views over the country side and the river. We had a room over the bar and must admit there was no noise which was amazing. We had food in the hotel bar for the 2 nights, plenty of it, food was very good staff couldn't do enough for you. One thing you need to book for bar food as it is very busy.
1 nacht verbleven in januari 2023

8/10 – Goed

STUART

1 nacht verbleven in januari 2023

8/10 – Goed

Ian

1 nacht verbleven in januari 2023

10/10 – Uitstekend

Lorraine

8/10 – Goed

Paula

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to sleep but don't eat there
The staff were amazing and very friendly. The room as spacious and comfortable. Bathroom a little small but adequate. Location great and handy for the town. Eat somewhere else though , the food is poor to mediocre. Breakfast fruit and yoghurt was great but nothing cooked was of good quality. Avocado on toast tasted like mushy peas. Nachos were disgusting and risotto was a mushy rice dish.
4 nachten verbleven in december 2022

8/10 – Goed

Ian

Positief: Netheid, personeel en service
1 nacht verbleven in december 2022

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service
Beautiful building. I enjoyed my stay and will definitely return. The breakfast room staff were incredibly professional, curteous, polite and helpful. The breakfast was great. The rooms were clean, spacious and comfortable. There was ample free parking.