Vind je ideale hotel in Rochelle

'Upon arrival, I told the woman at check-in that I had written a message to them through Expedia requesting an accessible ground floor room, and l have a service dog. She looked at her computer then after finding me she asked for proof my dog was a service animal. I let her know there is no official certification for a service dog - they are trained specifically for that person and there's no registry - she may be thinking of an ESA. This questioning me about my service animal went on for several...

'Worst experience ever, this is not worthy of the name Best Western. I had booked 2 rooms for our group, but several insects were crawling in both rooms and a few were dead. Also the smell in the rooms was terrible. We had to cancel the rooms and still drove to a decent overnight stay in Austin. I then emailed the manager several times, but he was not cooperative at all. She kept pretending she didn't understand me via email and kept referring to Expedia. Conclusion: the hotel suits the manager....

'Highly recommend!'

'Very convenient location. Hotel had lots of charm, and a nice change from the usual hotel.'

'Goed hotel met mooie, schone kamer. Mogelijkheid om de was te doen (gratis). Supermarkten aan de andere kant van de weg.'

'TV was broken'

'Housekeeping knocked on door and asked to come into room to see who was in it. Very strange, I'll never book a room there again.'

'Extremely clean and excellent service.'

'I'm not sure who this needs to go to. I got a text from Evolve that stated I had to pay for a pet when we NEVER had a pet.'