Hôtel près de Roca Encantada (Buenavista)

« Très bon accueil de Philippe et de son équipe. Un endroit extraordinaire pour bien se reposer et que dire du petit déjeuner et des repas … justes excellents 🙏 »

« the room was great, just need a little cleaning in the bathroom doors. the breakfast buffet was amazing. staff were helpful. one thing to point out is wifi, we always need to ask for vouchers which was a little frustrating but overall the staff was helpful. »

« The property is well maintained and clean. It’s a walking distance to Festive Mall. Our room is clean and updated. The staff are very friendly, respectful and courteous. I would highly recommend this hotel. Our 4 days 3 nights. stay was great and comfortable. Definitely deserves a 5 Star rating!!! »

« I had to fix the shower. The shower head was a rain rainfall type one and all but three of the holes were clogged so I had to go to Ace hardware, buy some WD-40 and a brush to clean all the calcification off. »

« Check in was swift. Room was okay, however, I was disappointed about bathroom doors not having locks or locks in the shower as water tends to come out and soak the floor. We noticed thats the sides were leaking as well when we shower and the ceiling does too because of probably condensation from the airconditioning unit. But the staff were accommodating and the food was great so overall still a good experience. »

« Ok »

« This place has its own unique character The staff are extremely helpful and friendly. The breakfast was excellent. The room we stayed need a little maintenance like light in the bathroom was not working and the door handle was broken. Overall, I would recommend this place. »

« La chambre est spacieuse, le lit king size est tres confortable, l'ensemble est bien entretenu »

« Grand hôtel tout neuf, appartenant à une chaîne, à visage humain.Vous arrivez dans un quartier calme... tout en ayant les centres commerciaux à votre porte (dont sm city à 13 minutes à pieds). Plaisir à y entrer (la façade de l'hôtel occupe la rue et est dégagée...). taxis à volonté. Aspect très feutré (calme, sécurité, confort haut de gamme, personnel en nombre et agréable) Grand choix de qualité au petit déjeuner. Manque des détails insignifiants et étonnants (pas de book avec numéros des...

« Next to the mall, the staff were helpful »

« No hot water »

« Hotel propre perso serviable Par contre le quartier vraiment bof Bien pour transfert d une nuit mais pas en long séjour »

« Le restaurant ou est servi le PDJ n'offre aucune possibilité de commander à la carte; tous les jours 4 choix des mêmes menus avec 1 boisson chaude ou froide au choix ! exemple= 1 petite omelette + 3 rondelles de pain et 1 tasse de café !!! sinon l'hotel est confortable, propre et le personnel attentionné, la piscine est un plus; le PDJ est vraiment à revoir quitte à payer plus »

« Dirty room upon arrival with cockroaches and a very strong scent of naphthalene balls, build up of lime scale in the shower head, no bucket of water provided and very poor customer service. The room was not properly cleaned, and staff were unhelpful when the issue was reported. Very disappointing experience and not worth the price. »

« bel hotel, chambre de bonne taille et confortable. grande salle de bain. wifi performant. petit dejeuner buffet tres complet. personnel tres agreable et sympathique, j'ai du ecrire puis imprimer un document sur l'un de leurs ordinateurs pendant mon sejour, le faxer et le scanner et le personnel a vraiment ete devoue et efficace. assez facile de trouver un taxi a l'exterieur de l'hotel. tres bon rapport qualite prix, je le recommande. »

« Staff were nice, rooms were very clean »