Hôtel près de Ritz Company Playhouse (Hawley)

« Awesome sanctuary! »

« The ambiance of the property and hotel is lovely. We were a bit put off at arriving an 1 1/2 early and being told without even asking what our names were or what room that it was not ready. We would have preferred them saying they don’t allow early access or charges us a pro rated amount for the room. The restaurant is very good and our waiter was wonderful. Outside of the initial interaction with the front desk, the time was wonderful »

« Enjoyed spending time in the sunroom and reading by the fire in the library. »

« The cabin was clean, cozy and provided amenities i did not expect from a rustic cabin. The resort was quiet, peaceful and safe. Checking in and out or even asking questions was a bit confusing as there was never anyone in the store/front desk to assist even tho it says open from noon-8, you're just instructed to go to the bar which doesn't open until 11:30am. Check out is 11am tho so i just left the keys on the desk. »

« This was our second stay. The first was in the champagne tower suite. This stay we had the heart shaped hot tub suite. Surprisingly the 2nd stay was better than the first. I’ve always wanted to stay in one with the champagne tower, and it was nice, but the heart shaped hot tub was actually more comfortable and we spent a lot more time in it than the champagne tower. »

« Nice place, friendly staff, clean, good location. No complaints »