2/10 – Ontzettend slecht
Cleo
17 jun 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My flight was delayed and canceled. Hotel was contacted immediately but they said it’s short notice and refuse to refund reservation. I showed up at hotel a day late and check into room. Got half undressed and lay on bed to rest. Suddenly a man open my door and walk in. I was terrified and asked him to leave as this is my room. He looked at me and walk in the room like he owns it, despite I’m being half dressed. I almost screamed. He walk around the room saying he works here and just checking the doors and amenities. I went to reception to complain and everyone ignore me. It turns out the man was their maintenance guy who works in the building. But that does not grant him any right to enter my room while I was inside and half dressed. He never apologize. He told me to go back to China (even though I am from the US and am a US citizen). He screamed at me saying this is their land, their property and their rule. If I don’t like it, I need to leave. Needless to say, I pack my belongs and ran as fast as I could.
Cleo
2 nachten verbleven in juni 2024