Hi Kim,Thank you for your wonderful review! We're delighted to hear your stay was perfect. Noted on the tea—we'll consider adding it in the future. Looking forward to welcoming you back soon!

Hi Dennis,Thank you for the perfect rating! We're thrilled you had a great stay. If you find yourself in the area again, we'd love to host you.

Hi Evi,Thank you for rating your stay at Alva Hotel.

Thank you for your 5-star review! We're thrilled to hear that you had a fantastic experience with us.

Thank you for your 5-star review! We're thrilled to hear that you had a fantastic experience with us.

Thank you for your rating! We're glad to hear that you had a positive experience overall. If there's anything we can do to turn that 4 into a 5 for your next stay, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to host you again in the future!

Thank you for your rating! We're glad to hear that you had a positive experience overall.

Thank you for your feedback. We appreciate your honesty.

Thank you for sharing your experience. We're glad to hear that you found the room nice and the location convenient. We apologize for the inconvenience you experienced with the access code initially not working. Your feedback will help us improve our service.

Thank you for sharing your experience! It's great to hear that you found a convenient breakfast and lunch restaurant near our hotel entrance, especially with reasonable prices. Having such amenities nearby can truly enhance the overall guest experience. We appreciate your feedback and hope that this added convenience contributed positively to your stay.

Thank you for the top rating! We're thrilled to have provided you with a 5-star experience.

Thank you for your positive review! We're delighted to hear that you found the hotel very nice and that you were satisfied with your stay. We appreciate your feedback regarding the self-check-in process and the availability of assistance if needed. We're glad we could provide you with a seamless experience.

Hi Heidi! Thank you for your feedback and rating. We appreciate your input and are glad to hear that you had an overall positive experience.

We're truly sorry to learn that your experience fell short of your expectations. Your feedback is valuable to us, and we take it seriously as we continuously strive to improve our services.

Thank you for the rating! If there's anything specific you'd like to share or discuss about your experience, feel free to let me know. I'm here to assist you!

We're delighted to hear that you had a comfortable and spacious stay with a peaceful environment. Thank you for recommending the accommodation. If you have any specific highlights or suggestions for improvement, feel free to share. Safe travels!

It's wonderful to hear that you enjoyed a neat and clean room with a nice atmosphere, thanks to the coffee service. Regarding the luggage room, it seems like the absence of staff may have caused some confusion. If you have any suggestions or specific feedback, please feel free to share. We hope you had a great overall experience!

I'm delighted to hear that the updated rooms, cleanliness, and ease of your stay at the hotel contributed positively to your trip. If you have any more feedback or if there's anything specific you loved about the experience, feel free to share. Safe travels!

Thank you for sharing your experience! We're delighted to hear that the location and accessibility were convenient for your family. We appreciate your feedback regarding the keypad and payment processing, and we'll certainly look into improving those aspects. If you have any further comments or suggestions, please feel free to let us know. We hope you enjoyed your time in Reykjavik!

Hi Tagyn,Thank you for your positive feedback! We're delighted to hear that you found our rooms very clean and enjoyed the convenient location near amenities and downtown Reykjavik. We look forward to welcoming you back in the future!

Hi FrancescoThank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience. If there's anything specific you loved about your stay, feel free to share it with us. We hope to welcome you back soon for another fantastic stay.

Hi Gaia,Thank you for taking the time to leave a positive rating! We're delighted to know that everything met your expectations during your stay. If you have any specific comments or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.We appreciate your feedback and hope to welcome you back in the future.

Hi Sylvia,Thank you for taking the time to share your experience with us. We're glad to hear that you found the hotel and room clean upon arrival, and that the self-check-in process was smooth for you. It's great to know that you enjoyed the comfort of the bed and the spacious shower.We appreciate your helpful hints for future guests and are delighted that you would consider staying with us again. If there's anything specific you'd like to see improved or if you have additional feedback, please feel free to share.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

Hi Gaia,Thank you for taking the time to leave a positive rating! We're delighted to know that everything met your expectations during your stay. If you have any specific comments or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.We appreciate your feedback and hope to welcome you back in the future.

Hi RobertThank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel clean and enjoyed its great location. We appreciate your feedback regarding finding the rooms and parking, and we'll take this into consideration to improve our guest experience. We look forward to welcoming you back in the future.

Hi Simon,We're delighted to hear that you had a fantastic experience and that the place met all your needs. It's great to know that the central location was convenient for you. We appreciate your positive feedback, and we look forward to welcoming you back again in the future. If there's anything specific you'd like for your next visit, feel free to let us know.

Hi daniela,Thank you for taking the time to share your thoughts. We're pleased to hear that you found the accommodation quite good and appreciated the flexibility with cleaning and towel changes based on request.We apologize for the oversight regarding the bed and the issue with the coffee machine. Your feedback is invaluable, and we'll address these concerns promptly to ensure a more comfortable experience for future guests.It's great to know that the hotel's location and affordability met your expectations. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better stay.

Hi Leigh,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel amazing, easy to access, and clean. It's fantastic that you enjoyed the coffee and appreciated the informative communication, including the video on how to access the hotel.We appreciate your positive comments and look forward to hosting you again for another great stay. If there's anything specific you'd like for your next visit, please let us know.

Hi Pia,Thank you for sharing your positive experience with us! We're delighted to hear that you found the room beautiful, the beds super comfortable, and the furnishings cozy. It's wonderful to know that you had everything you needed for a great stay.We look forward to the opportunity of welcoming you back to Alva Hotel on your next visit to Iceland. If you have any specific preferences for your next stay, feel free to let us know. We appreciate your kind words and value your continued support.

Thank you for your rating and feedback. We appreciate your time and hope to have the opportunity to provide you with a five-star experience on your next visit. We look forward to welcoming you back soon!

Hi Leo,Thank you for your wonderful feedback! We're thrilled to hear that you found our property very convenient, easily accessible, and a great staging point for exploring Reykjavik and its surroundings. It's fantastic that the room's spaciousness and the extremely comfortable bed added to your positive experience.We appreciate your recommendation and hope to host you again on your future travels. If there's anything specific you'd like for your next stay, please feel free to let us know.

Hi Andrea,Thank you for the positive feedback! We're delighted you loved the easy check-in process, spacious and clean rooms. We look forward to welcoming your family again on your next visit to Reykjavik!

Hi Manuel,We deeply apologize for the inconvenience you faced with the door code, especially in the extreme cold weather. The door code is set to work specifically during your designated check-in time. In situations like this, we recommend reaching out to us through our intercom system or the phone number provided in our check-in instructions. We understand the importance of a smooth check-in process and will take steps to prevent such issues in the future.Your feedback is crucial, and we appreciate your understanding. If your travels bring you back, we will ensure a more seamless experience.

Hi JacquelineThank you so much for taking the time to leave a 5-star rating! We are thrilled to hear that you had a positive experience during your stay. If you have any specific feedback or if there's anything we can do to make your future stays even better, please feel free to let us know.We truly appreciate your support and look forward to the opportunity of hosting you again in the future.

Thank you for your fantastic rating! We're thrilled to see that you had a wonderful experience during your stay. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, feel free to share. We can't wait to welcome you back for another five-star stay!

Thank you for your fantastic rating! We're thrilled to see that you had a wonderful experience during your stay. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, feel free to share. We can't wait to welcome you back in the near future.

Hi Kari,Thank you for your fantastic rating! We're thrilled to see that you had a wonderful experience during your stay. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, feel free to share. We can't wait to welcome you back for another 10-star stay!

Hi Yelena,Thank you for your fantastic rating! We're thrilled to see that you had a wonderful experience during your stay. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, feel free to share. We can't wait to welcome you back .

HI Fen,Thank you for your fantastic rating! We're thrilled to see that you had a wonderful experience during your stay. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, feel free to share. We can't wait to welcome you back for another five-star stay!

Hi Jurg,Thank you for your fantastic rating! We're thrilled to see that you had a wonderful experience during your stay. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, feel free to share. We can't wait to welcome you back for another five-star stay!

Hi Mehdi,Thank you for highlighting the cleanliness, central location, and our efficient virtual reception! We're thrilled these aspects contributed positively to your stay. Looking forward to hosting you again soon!

Hi Shivam,We're thrilled to hear that your stay at Alva Hotel was an absolute delight and that our cleanliness and well-equipped facilities contributed to your comfort. Making exploration easy for our guests is always a goal, and we're glad you found our location convenient for your Icelandic adventures. Thank you for your kind words, and we hope to welcome you back to set even higher standards for your future travels!

Hi Daesung,Thank you for the perfect rating! We're delighted you had a wonderful experience during your stay. If there's anything specific that made your visit great or if you have any suggestions for us to further enhance our services, feel free to share. We hope to host you again soon!

Hi Gilberto,I apologize for the oversight in not refilling the coffee, sugar, and creamer during your one-day service. Your feedback is valuable, and we'll ensure better attention to these details in our service moving forward. Thank you for bringing this to our attention.

Hi Reynir,It's great to hear that our customer service was available around the clock for you! We apologize for the absence of staff at the reception during your visit, but we're glad our 24-hour customer service could assist you. If there's anything else we can do to improve your experience or if there are specific aspects you'd like us to address, please let us know. We appreciate your feedback and hope to make your next stay even better!

Thank you for your perfect rating! We're thrilled to know you had a wonderful experience. If you have any specific feedback or if there's anything we can do to make your next stay even better, please feel free to share. We hope to welcome you back soon!

Hi Richard,Thank you for sharing your experience! We're thrilled we could accommodate your early check-in and provide a comfortable space for you to rest after your long journey. If there's anything specific you need during your stay, please don't hesitate to reach out. We're delighted you chose to stay with us and hope to welcome you back in the future!

Hi Grant,I'm sorry about the cleanliness issues you encountered. We'll address this promptly. Regarding payment, we'll ensure clearer communication for future guests. If there's anything else we can do, please reach out. We value your feedback and hope to improve your experience next time.

Hi Oswaldo,Wow, your stay sounds fantastic! I'm thrilled to hear that you enjoyed the spacious room, comfortable bed, and the indulgence of a huge bathtub after your explorations. It's great to know that the early check-in and the futuristic style of the apartments worked well for you. The communication through email and the ease of access with the codes certainly add to the modern convenience. Your mention of the location being within walking distance to various attractions and amenities is very helpful for future guests.I'm glad to hear that the fruit and cleaning service met your needs, and the proximity to the Sky Lagoon added an extra dimension to your stay. Thank you for choosing us, and we'd be absolutely delighted to welcome you back whenever you decide to visit again!

Thank you for your perfect rating! We're thrilled to know you had a wonderful experience. If you have any specific feedback or if there's anything we can do to make your next stay even better, please feel free to share. We hope to welcome you back soon!