Hôtel près de Restoration Park (West Monroe)

« Better breakfast needs to be fixed »

« Wonderful »

« Pulled back covers and found large stained area on sheets. Went to front desk and was offered another room on higher floor but elevators were not working. Was told house keeping was not available to replace bedding. So I booked another hotel and left »

« M »

« Not a horrible place but the floor in our room had a hump in it running the whole length and raised about 1-1/2". Either structural damage or damage from the humidity from the pool being under the room. One of the lights was hanging off the wall. the couch bed was pretty old and not comfortable at all. Pillows were stained. Staff was great though. I didnt tell them these issues because i dont like being "that guy" »

« Our one night stay couldn't have been better! And the breakfast was amazing! So many wonderful choices. And, Mariah at the desk when we checked out was so polite and helpful! »

« The staff was very nice and friendly. However, the room door didnt lock and the joining room door didnt lock either, so they had the wardrobe blocking the door just enough the next door neighbors couldn't get into our room. We definitely weren't safe from having visitors. The toilet flushed if you held it down a few times but it took some extra effort. The breakfast wasn't great either but we won't complain when its complimentary. I wouldn't stay there ever again but it sufficed for a bed to...

« The air conditioning worked great and there was plenty of room to park my RV. There was plenty of TV channels. »

« Terrible experience – hygiene and safety issues The rooms and amenities are in very poor condition. The breakfast area was dirty, the hot food looked unappetizing, and the utensils provided were visibly rusted. Inside our room, the key latch didn't function and the light bulb kept flickering on and off. When we asked to switch rooms, the bathroom sink fixture in the second room was completely wobbly and felt like it would fall off at any moment. We barely managed to stay the night and left as...

« This place is not kept up and sketchy people all around. »

« It says on thing free breakfast but I get up at 7:45 and then they said that breakfast closes at 7:30 and they're out of everything don't go stay there sorry ladies and gentlemen »

« Charming, great location, would book again 100% »

« Great hotel in a quaint neighborhood! Room and property were clean and staff provided great service, including a glass of champagne at check-in! This was also the perfect location to see the fireworks. Will definitely stay here again if we are in Monroe! »

« Fuyez. Nous sommes venus l'an dernier et cela était passable, depuis l'hôtel s'est dégradé. Je me suis assuré de la disponibilité d'une chambre avant de faire ma réservation, et nous nous sommes vu attribué une chambre avec des fuites d'eau dans la salle de bain et les wc bouchés. De retour à la réception, on m'a proposé d'attendre 20 à 30 minutes que l'on nous prépare une nouvelle chambre, vue l'heure très tardive nous avons accepté, mais cela a duré 1h, la réceptionniste très gentille à fait...

« Great n8ght »

« Nasty »