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Beoordelingen van La Quinta Inn & Suites by Wyndham Rapid City

2.5 out of 5
La Quinta Inn & Suites by Wyndham Rapid City
1416 North Elk Vale Road, Rapid City, SD

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 537 van 1009 beoordelingen" "
Gastenscore: 8 - Goed. 246 van 1009 beoordelingen" "
Gastenscore: 6 - Redelijk. 119 van 1009 beoordelingen" "
Gastenscore: 4 - Matig. 59 van 1009 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 1009 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in mei 2024
Reactie van Marina op 24 mei 2024
Thank you for your review. We are delighted you enjoyed your stay with us and hope you had safe travels to your destination.

10/10 – Uitstekend

Darrell

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean room
1 nacht verbleven in mei 2024
Reactie van Marina op 23 mei 2024
We are delighted you enjoyed your time with us! We hope to see you again.

10/10 – Uitstekend

Marselle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service
2 nachten verbleven in mei 2024
Reactie van Marina op 23 mei 2024
We are delighted you enjoyed your time with us! We hope to see you again.

10/10 – Uitstekend

Karla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Marina op 23 mei 2024
We are delighted you enjoyed your time with us! We hope to see you again.

6/10 – Redelijk

Bertha

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is a resort so there is a lot of people coming and going. It was very noisy even into the night. I suggest older adults not be assigned a second floor room where kids run in the hallway a good part of the day/night.
3 nachten verbleven in mei 2024
Reactie van Carlos - AGM op 20 mei 2024
Thank you for the feedback and review! We look forward to your next visit.

10/10 – Uitstekend

Juan

Reisde met familie
Positief: Netheid, voorzieningen
Buenas facilidades buen parque de agua
3 nachten verbleven in mei 2024
Reactie van Carlos - AGM op 20 mei 2024
Thank you for the feedback and review! We look forward to your next visit.

10/10 – Uitstekend

Kyle

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel! Price, comfort, cleanliness, staff, food, all wonderful. Priced cheap too! The ammenities were perfect too! Each floor has a washer and dryer unit on it too! We enjoyed the waterpark and did our launry at the same time!
3 nachten verbleven in mei 2024
Reactie van Carlos - AGM op 20 mei 2024
Thank you for the feedback and review! We look forward to your next visit.

10/10 – Uitstekend

Ruth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was beautiful, very clean and comfortable. I loved the seating area with the sofa.
2 nachten verbleven in mei 2024
Reactie van Carlos - AGM op 18 mei 2024
Thank you for the feedback and review. We are thrilled you enjoyed your stay. We hope to see you again!

8/10 – Goed

Jill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Marina op 16 mei 2024
Thank you for the feedback and review. We are so glad you had a great stay, please stop by the next time that you are in Rapid City.

10/10 – Uitstekend

Caryn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was clean, everything smelled fresh. It was just what we were looking for.
1 nacht verbleven in mei 2024
Reactie van Carlos - AGM op 11 mei 2024
Thank you for the feedback and review. We are so glad you had a great stay, please stop by the next time that you are in Rapid City.

8/10 – Goed

Darrel

Reisde met partner
Positief: Netheid, voorzieningen
The people in the room above us were very noisy they did not quiet down until around midnight it sounded like they were running in the room
2 nachten verbleven in mei 2024
Reactie van Carlos - AGM op 11 mei 2024
We are so sorry that you had kids running all night. We try to keep them quiet.

8/10 – Goed

Oliver

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Marina op 16 mei 2024
Thank you for the feedback and review. We are so glad you had a great stay, please stop by the next time that you are in Rapid City.

10/10 – Uitstekend

kristine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Carlos - AGM op 11 mei 2024
Thank you for the score!

8/10 – Goed

Andréanne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stop!
1 nacht verbleven in mei 2024
Reactie van Carlos - AGM op 11 mei 2024
Thank you for the feedback!

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All around nice.
1 nacht verbleven in mei 2024
Reactie van Marina M op 6 mei 2024
We are glad you enjoyed your stay with us! Hope you have safe travels to your destination.

8/10 – Goed

Brandy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Marina M op 6 mei 2024
We are glad you enjoyed your stay with us! Hope to see you again. Safe travels!

8/10 – Goed

Douglas, Mosinee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Marina M op 5 mei 2024
Thank you for the great review! We look forward to having you stay with us again in the future. Safe travels!

10/10 – Uitstekend

Erica

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Doing a cross country trip. This facility was wonderful! The staff was very friendly! There is a big waterpark attached but we did not use it.
1 nacht verbleven in april 2024
Reactie van Carlos - AGM op 3 mei 2024
Thank you fso much for the amazing feedback and review. We are thrilled that you enjoyed your recent stay with us. We look forward to your next trip to South Dakota!

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Carlos - AGM op 3 mei 2024
Thank you for the feedback!

6/10 – Redelijk

Amy, Casper

Reisde met huisdieren, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I like the price. Checkin was easy. I was overcharged and didn't realize it until 2 days after my stay. I have sent the property 2 messages and have not heard back from them. I'm very disappointed about this.
1 nacht verbleven in april 2024
Reactie van Marina M op 1 mei 2024
Hello! We have issued the 25 refund for your pet. We sincerely apologize about the delay in response and the inconvenience. You should see that refund within 3-5 business days as it was processed on 4/28 from our system. Thank you for reaching out to us. We hope to see you again!

6/10 – Redelijk

LeAnn

Reisde met partner, Reisde met familie
Pool area was closed very early.
1 nacht verbleven in april 2024
Reactie van Marina M op 1 mei 2024
We do apologize that the pool closed early during your stay. We hope you will give us another chance and that the weather will cooperate during your stay enabling us to keep it open until its normal designated closing time of 9pm. Safe travels!

10/10 – Uitstekend

Todd

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was nice and breakfast was good as well. Lots of kids for Saturday night birthday parties but room was quiet so we all slept well! Thank you!
1 nacht verbleven in april 2024
Reactie van Marina M op 1 mei 2024
We are delighted you enjoyed your stay! We hope to see you again and wish you safe travels to your destination!

6/10 – Redelijk

Kelly, Watertown

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Short in the light fixtures only one worked in the room. Shower in evening was cold hair on back of bathroom door pool is disgusting and not clean
2 nachten verbleven in april 2024
Reactie van Marina M op 1 mei 2024
We appreciate the feedback as it helps us see what we are doing right and where we can improve. Our guests' comfort is at the forefront of our practices, and I sincerely apologize if we fell short of our valued guests’ expectations. I encourage that if you ever encounter any kind of service, cleanliness, or maintenance issue, you let us know before leaving. We will do our best to try to make things right if we have fallen short.We hope you have safe travels to your destination!

10/10 – Uitstekend

Lisa

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Marina M op 1 mei 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

10/10 – Uitstekend

Alexandra

2 nachten verbleven in april 2024
Reactie van Carlos - AGM op 18 mei 2024
Thank you!

10/10 – Uitstekend

Ronald

Reisde met huisdieren, Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Every nice I give a high grade. Will stay here again
1 nacht verbleven in april 2024
Reactie van Carlos - AGM op 25 apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your stay, please come back to visit the next time that you are in Rapid City.

10/10 – Uitstekend

Fred

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property was easily accessible for any travelers coming from the east and turning south at Rapid City. This was the best seating for a free breakfast I have ever experienced.
1 nacht verbleven in april 2024
Reactie van Marina op 23 apr 2024
Thank you so much for the great review! We are delighted you enjoyed your stay and hope to see you again soon! Safe travels to your destination.

10/10 – Uitstekend

Harry, Huntington Beach

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was convenient as it was close to the highway and shopping malls.
3 nachten verbleven in april 2024
Reactie van Carlos - AGM op 18 apr 2024
Thank you for the review and feedback, we are thrilled you enjoyed your recent stay with us, we look forward to your next visit.

6/10 – Redelijk

Jena

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
In the past we were provided with a day wristband for our kids to swim. This time we had to pay seperate to swim at the waterpark. It really does not make sense to stay here if that is the case.
2 nachten verbleven in april 2024
Reactie van Marina Mikkelsen op 18 apr 2024
On behalf of the entire staff at the LaQuinta, I wanted to reach out and thank you for your feedback. Your comments help us to see what we are doing right and where we can improve. We hope that you will reconsider and give us another opportunity. We wish you safe travels to your destination.

10/10 – Uitstekend

Jessica

1 nacht verbleven in april 2024
Reactie van Carlos - AGM op 3 mei 2024
Thank you for the review!

6/10 – Redelijk

H. Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only complaint I have is that the refrigerator did not work and there was no freezer. May not seem like much but I have medication that needs to be kept refrigerated.
1 nacht verbleven in april 2024
Reactie van Marina op 6 apr 2024
I am so sorry to hear about the issues you had during your stay. I encourage that if you ever encounter any kind of service, cleanliness, or maintenance issue, you let us know before leaving. We will do our best to try to make things right if we have fallen short. We would be honored to have you here with us again and are more than happy to hold your items in our fridge at the front desk to ease your worries. Hope you had safe travels to your destination!

10/10 – Uitstekend

Gerd

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice big room
1 nacht verbleven in april 2024
Reactie van Carlos op 5 apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 – Uitstekend

Rocky

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Manager and all her staff were so wonderful to us . We def would recommend to anyone
3 nachten verbleven in maart 2024
Reactie van Carlos op 5 apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

8/10 – Goed

Neil

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
Very noisy and associated restaurant Sliders very expensive and just ok
1 nacht verbleven in april 2024
Reactie van Carlos op 5 apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 – Uitstekend

Angela

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love staying here, the kids would move in if they could!
2 nachten verbleven in maart 2024
Reactie van Carlos op 5 apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 – Uitstekend

Monica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean with friendly staff and nice amenities
2 nachten verbleven in maart 2024
Reactie van Carlos op 5 apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 – Uitstekend

Savannah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked we had fun as a family hopefully visit again soon
1 nacht verbleven in maart 2024
Reactie van Carlos op 5 apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 – Uitstekend

Susana, Rapid City

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Carlos op 5 apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 – Uitstekend

Christine A

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My granddaughters & I stayed one night on the 2nd floor. The accommodations were very good. The only complaint we had was the noise level, even after 10:00-11:00 PM. The staff was very friendly & helpful. Next time I am in South Dakota, I'm from Washington State, would definitely stay here again.
1 nacht verbleven in maart 2024
Reactie van Carlos op 31 mrt 2024
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!

10/10 – Uitstekend

Clifford

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Carlos op 31 mrt 2024
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!

10/10 – Uitstekend

Lluvia

Reisde met familie en kleine kinderen
The lady that checked us in was very nice.
1 nacht verbleven in maart 2024
Reactie van Marina M op 29 mrt 2024
Thank you for sharing your experience at LaQuinta. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with our team, to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at LaQuinta and we hope you choose to stay with us again whenever your travel needs bring you back to Rapid City.

6/10 – Redelijk

Stephanie

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The rooms were so affordable but definitely used and abused- our couch had rips and stains in it. The carpet was kinda gross. The bed was clean and the bathroom was incredible with great dove products. The breakfast was very average and very full of people. The pools and witiki staff were beyond kind and so patient. They’re definitely understaffed and overworked . The pool areas were kinda gross and run down with hair and napkins all soggy and wet on the floors, some of the walking areas had the foam missing or chipped and the lines were often 5-15 mins wait to ride a tube slide after 11am … The arcade was mostly working just a typical arcade of chaos and kids. Very affordable and people friendly- just not high end by any means .
2 nachten verbleven in maart 2024
Reactie van Marina M op 29 mrt 2024
On behalf of the entire staff at LaQuinta, I want to thank you for taking the time to fill out our online survey. We appreciate the feedback as it helps us see what we are doing right and where we can improve. We will share your scores and comments with our staff members to ensure we provide great service and amenities to all of our guests. In response to your survey, our maintenance department has been sent to the room to go over any maintenance issues and make the necessary repairs. It would be our pleasure to have you stay with us again and we wish you the safest of travels.

8/10 – Goed

Todd

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay
2 nachten verbleven in maart 2024
Reactie van Marina M op 29 mrt 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

10/10 – Uitstekend

Jasmin

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel especially the water park is the best my kids love it
2 nachten verbleven in januari 2024
Reactie van Marina M op 29 mrt 2024
Thank you for sharing your experience at LaQuinta. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with our team, to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at LaQuinta and we hope you choose to stay with us again whenever your travel needs bring you back to Rapid City.

8/10 – Goed

Helen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in maart 2024
Reactie van Marina M op 29 mrt 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

8/10 – Goed

duane

1 nacht verbleven in maart 2024
Reactie van Marina op 7 apr 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

8/10 – Goed

Justin

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Carlos op 16 mrt 2024
Thank you for the feedback and review, We look forward to your return. Safe Travels!

10/10 – Uitstekend

Allyson

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Carlos op 16 mrt 2024
Thank you for the feedback and review, We look forward to your return. Safe Travels!

6/10 – Redelijk

Kirsti

Reisde met familie
Positief: Personeel en service, voorzieningen
The breakfast was good, staff was accommodating and the beds were comfy.
3 nachten verbleven in maart 2024
Reactie van Carlos op 11 mrt 2024
Thank you for the great feedback and review. We are thrilled you enjoyed your recent stay with us, and look forward to your next vidit. Safe travels!