Hey Reiko, we're sorry to hear you only found your stay a 1/5 experience. We definitely do have an open concept layout that takes advantage of the gorgeous outside space surrounding us. The bathrooms are a short walk outside from the rooms but they most of the walkways are completely covered. We hope you choose to stay with us again in the future and can improve your experience.

Thank you for your review! We really appreciate you have taken the time to write this! Regarding your comments; sorry we could not make it with the Hot Pool, we had to wait for the specialist to come over, as he is not from here, it took more time than we expected. We are working on the WiFi situation too, we had an upgrade and we got new internet devices just a few days ago.We are taking all your comments to keep improving our product.Hoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed the location of our Hostel.We are definitely taking your comments to improve. Hoping you can come back soon to keep exploring and enjoying Queenstown.

Hi Kyla, Thank you for leaving us a review, we are so glad you enjoyed your stay with us! We wish you all the best for the future, The Black Sheep Team

Thank you for your review! We really appreciate you have taken the time to score us! We are glad you have enjoyed our Hostel.Hoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to score us! We are glad you have enjoyed our Hostel.Hoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed our facilities and our Hostel.Hoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed our facilities and our Hostel.Hoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed our facilities and our Hostel.Hoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed the hot tub. We are really sorry you did not find the room convenient for children, but we want to let you know that was room was originally a normal dorm, as it is now, but we had to reform that into a Family Room due COVID. About the parking, yes you are right, our carpark is for campervan, but if we have availability we will always give you the chance to park there otherwise you have to do it on the street.Thank you for your feedback, we take all your comments to improve our services and facilities.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed our facilities and our Hostel.Regarding your comment about noise, our staff just do a silent cleaning at night on the common areas to prepare them for the next morning.Hoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed our rooms and our Hostel.Hoping you can come back soon to keep exploring and enjoying Queenstown.

Hi, Thank you for staying with us at Black Sheep Backpackers! Our location is very handy only a 2 minute walk from the center of town surrounded by free parking. We pride ourselves on having friendly and helpful staff. Glad to hear you enjoyed our amenities, sad you didn't get to use the Hot Pool its open from 9am to 9pm daily. Hopefully you got to use some of our other great facilities Free Bike Hire, Free Wifi, Lounge with games and Netflix, full kitchen, laundry facilities, BBQ Deck or Travel Desk. We look forward to seeing you next time you're in Queenstown.

Hi Jonathan, Thank you for staying with us a leaving a great review. We are glad to hear you found Black Sheep Backpackers good value! Our location is just a 2 minute walk from the center of town surrounded by mountain views. We hope to see you again one day in Queenstown.

Hi, thank you for taking the time to leave us at review. Queenstown over New Years (between 28th and 6th Jan) is known to attract lots of teenagers. To ensure Black Sheep Backpackers stays comfortable for all guests we do have a drinking ban at the hostel and also our usually no noise policy between 9pm and 8am is enforced to keep noise down. We are sorry to hear you wont recommend us to a family/couple, we have lots of families and couple stay with us. Thank you.

Hi Mark, Thank you for staying with us at Black Sheep Backpackers. We are glad you hear your loved our location, just a couple of minutes walk form the center of town! Thank you for complimenting our friendly staff, we pride ourselves on having helpful and friendly staff. Thanks again for staying with us, we hope to see you again one day at Black Sheep Backpackers.

Thank you for your review! First, we are sorry if it was a misunderstanding, but all our bathrooms are shared and our private rooms have not private bathrooms. About the toiletries, we do not provide this, we are a hostel and hostels do not provide toiletries. Also, as we are hostel, It is common to ask to guests to take all the sheets and pillow cases at the front or just leave them at the top of your bed. Sorry if our Hostel did not reach your expectations. We hope you have had a great time on Queenstown.

Thank you for leaving us a review! We are very glad to hear our staff were welcoming and easy to ask information. Our friendly and accommodating staff is something we pride ourselves on at Black Sheep Backpackers. We hope to see you again one day in Queenstown. Thank you :)

Hi Sheen, thank you for staying with us at Black Sheep Backpackers, we are very glad to hear you enjoyed your stay and we look forward to welcoming you back! Thank you for complimenting the cleanliness of our property the whole team take great pride in ensuring the hostel is keep clean for guests. Thanks again for staying with us at Black Sheep Backpackers :)

Thank you for leaving us a review! We are very glad you found Black Sheep Backpackers good value for money! Our kitchen has all the utensils, pots, pan, plates, bowls and cutlery you should need. However if there is ever anything missing from our kitchen or things we can add let our reception team know :) Thank you for complimenting our friendly staff, this is something we pride ourselves on. Thank you for staying with us at Black Sheep Backpackers, we hope to see you again one day in Queenstown!

Thank you for leaving us a review! Thank you for complimenting our lovely staff. We pride ourselves on have friendly and accommodating staff. During your stay we were having the ventilation changed, please note there is currently no mold on the ceilings. Thanks again for staying with us at Black Sheep Backpackers.

Thank you for leaving us a review! We are glad you enjoyed your stay with us and found our staff lovely and helpful. We pride ourselves on having friendly and accommodating staff. Our location is just 2 minutes walk from town surrounded by mountain views making it an excellent location. Our bathrooms remain at a high cleanliness level as they get cleaned 4 times daily by our staff. Thank you for staying with us at Black Sheep Backpackers.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed our facilities and our Hostel.Hoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed our facilities and our Hostel.Hoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed our facilities and our Hostel. We are really sorry about the misunderstanding with ExpediaHoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to score us! We are glad you enjoyed our facilities and our Hostel.Hoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed our Hostel.Hoping you can come back soon to keep exploring and enjoying Queenstown and of course to enjoy our Lounge.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed our facilities and our Hostel.Hoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed our facilities and our Hostel. Just a quick new info, we have renovated the bathrooms, now are bigger and better!Hoping you can come back soon to keep exploring and enjoying Queenstown.

Thank you for your review! We really appreciate you have taken the time to write this! We are glad you enjoyed our facilities and our Hostel.Hoping you can come back soon to keep exploring and enjoying Queenstown.