Exterieur

Beoordelingen van Rydges Lakeland Resort Queenstown

3.5 out of 5
Rydges Lakeland Resort Queenstown
38-54 Lake Esplanade, Queenstown

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 216 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 344 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 241 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 129 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 71 van 1001 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Hilde, belgium

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mooie locatie en prachtig design op 6 verdieping.
Locatie is ideaal , prachtig ontbijtbuffet en ook dinnerbuffet. Prijs kwaliteit zeer goed. Mooi design van de 6 verdieping al mogen de kamers op het gelijkvloers wel eens vernieuwd worden. Zeer vriendelijk personeel. Zeer mooi uitzicht op het meer.
2 nachten verbleven in januari 2018

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room, early check-in and parking which is sometimes hard to get, awesome check-in Staff, big smile and cheerful, will be back.
2 nachten verbleven in mei 2024
Reactie van Rydges Queenstown Team op 19 mei 2024
Thank you very much for taking the time to share your experience with us. We're thrilled to hear that you had a pleasant stay and enjoyed your room.We understand that early check-in and convenient parking can significantly enhance the overall experience, and we're delighted that we were able to accommodate you in these regards. Providing our guests with a seamless and hassle-free experience is always a top priority for us.Your kind words about our check-in staff are truly heartwarming. We're so glad to hear that they made a positive impression on you with their friendly and cheerful demeanor. Providing exceptional service with a smile is something we take great pride in, and it's always rewarding to receive such positive feedback.We're thrilled to hear that you plan to return for another stay with us. We can't wait to welcome you back and provide you with another memorable experience. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. We're here to ensure that your future stays with us are nothing short of fantastic.Once again, thank you for choosing to stay with us, and we look forward to the pleasure of hosting you again soon.

10/10 – Uitstekend

Craig

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are a little small but the view of the lake and mountains is spectacular. Parking is great as it’s not restricted. If you stay right in town there are parking limits. It was only a pleasant 10 minute walk to town . One day we had to remind reception out room was not made up . This is a great reasonably priced convenient place to stay
5 nachten verbleven in mei 2024
Reactie van Rydges Queenstown Team op 19 mei 2024
Thank you for taking the time to provide us with your feedback. Your insights are invaluable to us as we strive to continually enhance the guest experience at our hotel.We're thrilled to hear that you found the view of the lake and mountains from your room to be spectacular. It's always our aim to offer our guests breathtaking scenery to complement their stay. We understand that room size is a consideration, and while our rooms may be on the cozier side, we hope that the stunning vista helped to compensate for any space constraints.We're glad that our parking facilities met your needs and provided you with the convenience of unrestricted parking. We understand that navigating parking restrictions in town can be frustrating, and we're pleased that we were able to offer a hassle-free alternative.We apologize for the oversight regarding housekeeping and appreciate you bringing it to our attention. Rest assured, we will address this issue with our team to ensure that it does not happen again in the future.Thank you once again for choosing to stay with us, and we look forward to the opportunity to welcome you back for another memorable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

6/10 – Redelijk

Ranjit Kuar

Needs electric blankets n heat pump . Wall heater took forever to warm up n the shower head needs changing . Water flow very weak
3 nachten verbleven in mei 2024
Reactie van Rydges Queenstown Team op 13 mei 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay.Your comments regarding the need for electric blankets and a more efficient heating system are duly noted. We understand the importance of providing a comfortable and cozy environment for our guests, especially during colder months. We will certainly review our amenities and consider implementing changes to enhance the overall comfort of our accommodations.Additionally, we apologize for the delay in warming up the wall heater and the issue with the shower head. Your feedback regarding the water flow and functionality of the shower is valuable to us, and we will address this matter promptly to ensure a more satisfactory experience for future guests.We appreciate your patience and understanding as we work to improve our facilities. Please know that your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 – Redelijk

Judith

1 nacht verbleven in april 2024
Reactie van Rydges Queenstown Team op 26 apr 2024
Thank you for your review. We hope you enjoyed your stay with us!

8/10 – Goed

Sharron

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Fantastic location which made walking into town very easy. Parking on site was great! Staff were super friendly and helpful. The bar on 6th floor was lovely great $2 oysters and lovely cocktails! Stunning lake views. Breakfast buffet was lovely with very friendly chefs happy to assist. The only negative was we had a family room with 2 double beds as we were with our daughter and both beds could have done with new mattresses. Overall a wonderful hotel and would definitely stay again!
3 nachten verbleven in maart 2024
Reactie van Rydges Queenstown Team op 8 apr 2024
Thank you for your positive review. We're stoke to hear your stay with us went great! We appreciate all feedback and will definitely bring up the mattress issue in our next meeting to discuss further changes. Hope to see you again in Queenstown!

8/10 – Goed

christian

Positief: Staat van de accommodatie en faciliteiten
Walking distance from activities
4 nachten verbleven in maart 2024
Reactie van Rydges Queenstown Team op 2 apr 2024
Thank you for your review. We're glad to hear our location was very convenient to you during your stay! We hope to see you again in Queenstown!

10/10 – Uitstekend

Elaine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location near the lake and shops
3 nachten verbleven in maart 2024
Reactie van Rydges Queenstown Team op 1 apr 2024
Thank you for your positive review. We're glad you enjoyed our stay with us and we hope to see you again in the future!

8/10 – Goed

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful comfy stay. Some concern regarding shower over bath as no rail to hold to get in or out
2 nachten verbleven in maart 2024
Reactie van Rydges Queenstown Team op 3 apr 2024
Thank you for your review. We are glad to know you enjoyed your stay with us, and we hope to see you again in Queenstown in the future!

10/10 – Uitstekend

Mary, Marathon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lake view, which was beautiful. The room is small with no storage for clothes/accessories, but we only stayed one night. I would not stay here on an extended stay unless you are OK with living out of your suitcase in a small room. The breakfast buffet, which was included, was excellent. The location perfect, in walking location to restaurants and shopping. Overall, a good location for a stopover.
2 nachten verbleven in maart 2024
Reactie van Rydges Queenstown Team op 20 mrt 2024
Thank you for your positive review. We are glad you enjoyed your time with us! You compliments will be passed onto the chefs and we're sure they'll be stoked to hear about it. Hope to see you again in Queenstown!

8/10 – Goed

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location for a nights stay
1 nacht verbleven in maart 2024
Reactie van Rydges Queenstown Team op 17 mrt 2024
Thank you for your review. We're stoked to hear you enjoyed your stay with us! We hope to see you again in Queenstown!

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, wonderful view, central location
4 nachten verbleven in maart 2024
Reactie van Rydges Queenstown Team op 16 mrt 2024
Thank you for your positive review. We're stoked you had a great stay with us, and we hope to see you again in the future! Stay safe!

4/10 – Matig

Michael

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
poor value for money, run down, no ac, no hair drier, tired bathrooms
2 nachten verbleven in maart 2024
Reactie van Rydges Queenstown Team op 16 mrt 2024
Thank your for your honest review. We're sorry your stay with us did not go as you planned. Unfortunately we don't advertise having AC, as we don't have this being the hotel built several years ago without it. We apologise for any inconveniences this have caused to you. Rooms also do have a hair dryer, but we're sorry if this was missing in your room. We're sure any of our staff members would've been more than happy to get another one for you if you asked them. We hope you can give us another chance in the future to make it up for you! Stay safe!

10/10 – Uitstekend

Jenna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location for people who want to enjoy the water front, shopping, and food of Queenstown.
2 nachten verbleven in maart 2024
Reactie van Rydges Queenstown Team op 10 mrt 2024
Thank you for your positive review. We are stoked to hear that your stay with us was very enjoyable to you. We hope to see you again in Queenstown!

4/10 – Matig

Derek

Positief: Netheid
Negatief: Personeel en service
When checking in they said we received an upgrade to a family room from our Lakeview room. When we went up to our room, it clearly was not an upgrade and we had to argue to get the lakeview room that we had booked and paid for
2 nachten verbleven in februari 2024
Reactie van Rydges Queenstown Team op 8 mrt 2024
Thank you for your review. We apologise for the issues you've had with your room. It must have been a misunderstanding, but we'll make sure this does not happen again. Again, we're sorry for any inconveniences this may have caused, stay safe and we hope to see you again!

2/10 – Ontzettend slecht

Nathan

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Says soundproofed, instead our room had a door joining the neighbouring room with a crying child. Room was run down in a big way. Shower was so small you had to shimmy to turn around and wash your back. Drain was broken and you'd kick it around with every movement you made. 4 star it is not, super disappointed given the price. Avoid unless it's your last option.
Reactie van Rydges Queenstown Team op 3 mrt 2024
Thank you for your honest review. We are so sorry to hear your stay did not go as expected. We have planned some refurbishment that will take place in the future but, unfortunately, this is a long and slow process. We would love to have you back for a new Rydges to show you we're really about!

6/10 – Redelijk

HAE RIM

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
tap water from toilet or 6th floor restaurant is inconvenient
1 nacht verbleven in februari 2024
Reactie van Rydges Queenstown Team op 25 feb 2024
Thank you for your feedback. We apologise for the issues you had with the tap water. Hope to see you again in Queenstown!

6/10 – Redelijk

Carolyn

Felt the property was very overpriced for the quality of the room. The lobby is very current but the rooms are not. Small and hot. About a half mile from any restaurants or shops. If you do get a room w/ view- it's very noisy but beautiful view of lake.
3 nachten verbleven in februari 2024
Reactie van Rydges Queenstown Team op 17 feb 2024
Thank you for your review. We're sorry our rooms did not meet your expectations. We are currently in the process of upgrading them, but unfortunately this takes some time as it is a slow process. We hope to see you again with newly renovated rooms!

8/10 – Goed

Hans-Henning

Positief: Netheid, comfort kamer
Zimmer soweit gut, Badezimmer sowie die gesamte Hotel Fassade könnte renoviert werden. Frühstück mittelmäßig, eine Stunde vor Schluss bereits vieles vergriffen.
3 nachten verbleven in februari 2024
Reactie van Rydges Queenstown Team op 17 feb 2024
Thank you for your review. We're glad you enjoyed your room and had a good time while staying with us. We hope to see you again in Queenstown!

6/10 – Redelijk

Manuel

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Rydges Queenstown Team op 10 feb 2024
Thank you for your honest review. We hope to see you again in Queenstown!

2/10 – Ontzettend slecht

Vungelia

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
These rooms do NOT have AC. They offer a plug-in fan to cool down the room, which is widely inappropriate for a hotel that claims to be 4-stars. Don’t be fooled by the beautiful lobby pictures either, because the rooms are below average. In fact other guests can access your room from the shared balconies.
1 nacht verbleven in februari 2024
Reactie van Rydges Queenstown Team op 10 feb 2024
Thank you for your honest review. We're sorry to hear you didn't enjoy your stay as much. Unfortunately we do not advertise having AC in the rooms due to this not being built back in the past. We're sorry for the misunderstanding. We have passed on your notes onto the relevant departments and they will be looking into it. We hope to see you again in the future!

4/10 – Matig

Leanna

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This place has no air conditioning and major HVAC problems. It was downright humid in the hallway and our room to the point where you could see streaks where the walls had been wet. The bathroom ceiling was covered in mold and there was no fan to help dry it out. Opening the window to cool the room would have been fine except that it lets the rabid sand flies in. The staff was nice and the room was otherwise clean but the only thing worthwhile was the convenient location.
3 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 10 feb 2024
Thank you for your review. We're sorry to hear you did not enjoy your stay that much. We have taken notes on what you highlighted and will be passed onto the relevant departments. There is a plan in place for renovating in the future, but this is a long and slow process. We hope you can give us another chance in the future to show you what Rydges really is about!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It is a beautiful hotel , wonderful location in front of the lake, the view from the top floor from the bar & restaurant was amazing, great rooms, good service and the food was delicious . However, the only downside for us was the location of our room , we had a good view to the lake , but the access to the room was through the stairs , all the other upper floors had access through the elevator , except for the one on the first floors, so I won’t recommend this floor , is not convenient if you have luggage to carry. I didn’t know , otherwise I would have requested a different room when I made the reservation and unfortunately we were not able to move or upgrade since they said they were full. Other than that, it is great place to stay .
2 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 7 feb 2024
Thank you for your positive review! We are glad you got to enjoy our beautiful views and great food!! We apologise for the inconveniences you had with your room location, we're always happy to move some things around if we have the availability, but in this case we're sorry it wasn't possible. We hope you can come back to Queenstown in the future for another treat!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay, no complaints at all
2 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 30 jan 2024
Thank you for your positive review! We are glad you enjoyed our stay with us, and we hope to see you again in Queenstown!

6/10 – Redelijk

Alex

Reisde met een groep
Positief: Personeel en service, comfort kamer
Needs some TLC, amazing location
I've had great experiences with Rydges properties in NZ and I was a bit disappointed by the Lakeland hotel. The good things: - You definitely cannot beat the location, right across the street from the lake and walking distance from the city center (with FANTASTIC restaurants and shops). - The views from our room were spectacular! We could see the mountains and there was a lovely lavender garden in the balcony, smelled so good and it was nice to see the bumblebees. - Breakfast buffet is superb, all the food was delicious, worth every penny. The not-so-good things: - Although it wasn't an issue for me at all, please keep in mind there is no air conditioning in the hotel rooms. They do provide a fan and you can open the windows, but if you are someone used to AC (hello, fellow Americans) you might not be too comfortable. Again, not an issue for me, but might be for others. - The room had some dust and debris lying around. Nothing too crazy, but noticeable. -The shower door isn't very good at keeping the water inside the tub/shower so be prepared to have wet floors after showering. There is NO ventilation in the bathroom which causes everything to steam up. Even the windows in the sitting area in our room were fogged up due to the lack of bathroom ventilation. -Our room had a pull-out sofa bed but the mattress is very very thin, so we ended up putting it back as a sofa and sleeping like that, much more comfortable. Not sure I'll stay here again.
2 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 26 jan 2024
Thank you for your review! We are glad you enjoyed your stay with us and it makes us proud when we are part of our guests memories of Queenstown. We'll make sure to pass on your notes onto the relevant departments to keep improving our guest services. Thank you sharing, and we hope to see you in Queenstown again!

8/10 – Goed

Drishti

2 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 15 feb 2024
Thank you for your positive review. We hope to see you in Queenstown again!

10/10 – Uitstekend

Claudia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unterkunft ok, nur das Frühstück könnte gesünder sein, weniger frittiertes Angebot.
3 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 26 jan 2024
Thank you for your positive review. We do have a wide variety of food at breakfast if you want to go for a healthier option! Hope to see you again in Queenstown!

4/10 – Matig

Professor Praga

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room assigned was on the ground floor with no view of the lake
2 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 21 jan 2024
Thank you for your review. We apologise for the room issues. Our standard rooms are advertised as a pool view or a partial lake view, so unfortunately, they don't have a full lake view. We are trying to implement some changes in the future so you message will be passed on to the relevant departments. Hope to have you again in Queenstown!

2/10 – Ontzettend slecht

John

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
No air conditioner. No fan ventilation in the bathroom. Old bathroom very small room. Wardrobe to small . Not with the price. Bee was good.
3 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 20 jan 2024
Thank you for your honest review. We apologise for the issues you've had during your stay. We're currently working on some structure changes in the hotel but unfortunately these take some time. We hope you can come and visit us again in the future and we'll welcome you with a refreshed hotel!

6/10 – Redelijk

Carolyn

My television wasn’t working properly the two nights I was there was problems with the signal and I missed games of tennis, I told reception, it came back on after an hour , then next night same problem
2 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 19 jan 2024
Thank you for your review. We're sorry to hear you had issues with the TV. We've passed on this to the maintenance department and we hope it won't happen again in the future. Stay safe!

8/10 – Goed

Gustavo

Positief: Netheid, personeel en service
No fans in the toilet & bathroom.
1 nacht verbleven in januari 2024
Reactie van Rydges Queenstown Team op 19 jan 2024
Thank you for your review. We apologise for the issues you had. We have passed on your notes onto the maintenance team and they will be looking into this. Hope to see you again in Queenstown!

10/10 – Uitstekend

Lee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 17 jan 2024
Thank you for your positive review! We are glad you enjoyed your stay with us and we hope to see you again in Queenstown!

6/10 – Redelijk

Ju

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of staff who served me at my arrival was terrible. Other staff was good. Cleaning cobdition of bathroom and vanity were not clean enough
2 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 17 jan 2024
Thank you for your review. We apologise if your check-in process was not as expected, and this is not a standard for our hotel. We'll make sure we talk with our staff to prevent this from happening again in the future. Hope to see you again!

10/10 – Uitstekend

Nic

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 13 jan 2024
Thank you for your positive review. We hope to have you in Rydges again!

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The nicest thing about this place is the outside- it looks nice and majestic from the front but its all down hill from there. You can tell they haven't done anything to keep this place nice in a long time. The carpet is all worn out and gross. The beds were aweful. My kids kept saying that its fake fancy. On the surface, it looks like it will be nice but it really isn't. The place is totally worn out and run down. But the view is great.
1 nacht verbleven in januari 2024
Reactie van Rydges Queenstown Team op 10 jan 2024
Thank you for your honest review. We are sad to hear your stay was not as you expected. We are on the process of refreshing the rooms and it takes a bit of time, we apologise if they were not what you expected. We hope you can come back in the future once our rooms are refreshed to enjoy our hospitality!

8/10 – Goed

Toshiyuki

2 nachten verbleven in december 2023
Reactie van Rydges Queenstown Team op 8 jan 2024
Thank you for your positive review! Hope to see you again in Queenstown!

10/10 – Uitstekend

Joel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 8 jan 2024
Thank you for your positive review! We are glad you enjoyed your stay with us. Hope to see you again in the future for more memories!

10/10 – Uitstekend

Alice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 8 jan 2024
Thank you for your positive review! We are glad you enjoyed your stay with us. Hope to see you again in the future for more memories!

4/10 – Matig

Agnes

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Rydges Queenstown Team op 10 jan 2024
Thank you for your honest review. We're sorry to hear your stay was not as expected, and we hope you give us another chance in the future to make up for it!

6/10 – Redelijk

Ryutaro

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
ロケーションは良いが施設は古め
2 nachten verbleven in december 2023
Reactie van Rydges Queenstown Team op 10 jan 2024
Thank you for your review! We are glad you enjoyed our central and convenient location. Hope to see you again!

2/10 – Ontzettend slecht

Paula

2 nachten verbleven in december 2023
Reactie van Rydges Queenstown Team op 31 jan 2024
Thank you for your review. We apologise if you had issues and did not enjoy your stay. Hope you can give us another chance in the future to show you what Rydges Queenstown really is about. Stay safe!

8/10 – Goed

Karl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Rydges Queenstown Team op 1 jan 2024
Thank you for your positive review! We are stoked to know you enjoyed your stay. We hope to see you again in Queenstown!

10/10 – Uitstekend

Rhonda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice accomdations, walkable to city center with beautiful views.
3 nachten verbleven in december 2023
Reactie van Rydges Queenstown Team op 30 dec 2023
Thank you for your positive review. We are glad you enjoyed our views as much as we do every day! Hope to see you again in Queenstown for more adventures!

4/10 – Matig

Jerry, Pymble

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The location of the property is excellent but the facilities are in need of extensive maintenance and upgrades.
6 nachten verbleven in december 2023
Reactie van Rydges Queenstown Team op 1 jan 2024
Thank you for your honest review. We are glad you got to enjoy our central location in Queenstown, and we apologise if the room was not able to meet your expectations. We are slowly in the process of upgrading rooms and this takes some time. We hope you can come back in the future to see new changes!

8/10 – Goed

Lyne and Garry

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
We had a lovely stay at the Rydges Lake front. It is close to the town center and an easy walk. We got a bus from the airport and the stop was right outside very convenient. The road is very busy and it was quite noisy at night. Could do with some double glazing to help with the noise but other than that a great spot to stay.
2 nachten verbleven in december 2023
Reactie van Rydges Queenstown Team op 23 dec 2023
Thank you for your positive review. We are glad that you enjoyed your stay with us, and we hope you can come back again in the future. Stay safe!

10/10 – Uitstekend

Tracey

Reisde met partner
Positief: Voorzieningen
Will definitely stay again
2 nachten verbleven in december 2023
Reactie van Rydges Queenstown Team op 20 dec 2023
Thank you for sharing your positive review. We hope to see you again in the future!

6/10 – Redelijk

Matu

Reisde met partner
Positief: Netheid, personeel en service
Great location with an easy walk to town. Great view and helpful staff. Extractor fan didn't work in the bathroom and burger buns were too greasy.
3 nachten verbleven in december 2023
Reactie van Rydges Queenstown Team op 22 dec 2023
Thank your for your review. We are glad to hear you enjoyed the views and the service from our friendly staff! We look forward to having you again in Queenstown!

10/10 – Uitstekend

Tessie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome
1 nacht verbleven in december 2023
Reactie van Rydges Queenstown Team op 22 dec 2023
Thank you for your positive review! We hope to see you again in the future.

10/10 – Uitstekend

Irene

1 nacht verbleven in december 2023
Reactie van Rydges Queenstown Team op 22 dec 2023
We appreciate your good review, and we hope to see you in Queenstown again in the future!

6/10 – Redelijk

Siew Hoong

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The location of the hotel is fantastic with fantastic view if given a room facing the lake. The lobby is very inviting and great place to hangout. Staff are friendly. The room is however quite dated which could use some upgrades. There’s no air conditioning. We were placed on the ground floor room facing the parking close to the lobby that was slightly noisy with people walking in and out, especially with the window opened.
2 nachten verbleven in december 2023
Reactie van Rydges Queenstown Team op 22 dec 2023
Thank you for your honest review, we are glad to hear you enjoyed our location close to town as well as our views, and appreciate your feedback as this allows us the chance to work on the areas that require attention. We have passed your notes to the board so we can keep improving our guest experience. We hope to see you again in Queenstown!