Hôtel près de Queen Mary's Dolls' House (Windsor)

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« Nous sommes restés une nuit de transit le temps d’une visite rapide de Windsor mais après avoir découvert notre chambre nous aurions adoré y séjourner plus longtemps. L’hôtel est situé dans une petite ruelle calme perpendiculaire à l’axe commerçant principal. Notre chambre familiale était parfaite : confortable, spacieuse, propre et moderne. Très bonne literie parentale et des lits superposés pour les enfants. Deux bémols : nous n’avons pas fait attention aux conditions d’accès qu’il fallait...

« Metro station is near, the hotel is very good I had a good stay, the staff was helpful and nice. Thanks »

« Todo es tal y como se describe. Muy limpio y bonito, con todo lo necesario para cocinar, bien ubicado, el proceso de llaves fácil… No tengo nada negativo que decir. »

« Amazing location, great staff and service, quiet and comfortable room (as requested), delicious breakfasts. »

« Le personnel bienveillant a l'égard de la clientèle L'emplacement idéal et central »

« Personnel très gentil »

« Chambre propre , literie confortable »

« Initially, the manager of this guest house was helpful and offered to set up the beds as two singles instead of a double, which was better for us. We had to pay £10 extra to check in 1pm instead of 3pm, but at least that helped with our plans for the day. Unfortunately, during the stay we encountered a number of issues, the most serious being that we appear to have been bitten by bed bugs. Further issues included a strong mouldy smell in the whole accommodation (it was hard to let fresh air in...

« Outstanding service and incredibly friendly staff! Everyone went above and beyond to make our stay pleasant and memorable. Highly recommended! »

« L’équipe étais super ! »

« Room was clean but very basic. Mattresses could do with being replaced as very worn. Air conditioning not working, replaced with a fan. Doesn't appear to have had any money spent on it since being an immigration hotel. »

« Extremely disappointing and, frankly, unacceptable. Our room clearly had not been properly prepared or set up for guests, yet we were still charged a premium rate for the stay. It had a strong smell of cigarette smoke, the carpet was heavily stained, and the en-suite was visibly dirty and had a slimy feel to it. The overall standard of cleanliness and presentation was appalling and nowhere near what we would expect, particularly at the rate we were charged. We understand that issues can...