Punta Banda

Very nice hotel in the vibrant Condesa neighbouurhood. Got a free room upgrade. Stylish rooms and super friendly staff. Laundry services are available (for free if you do it yourself or 200mxn to get it delivered to your room). Breakfast is included and tasty yet limited. Many options in the neighbourhood though!

The power went off periodically 3 out of the 9 days there. The Pyramid concierge was not very helpful when I had a problem with restaurant reservations. I spotted 2 roaches in my room. I killed one and it was on the wall under the sink and housekeeping never cleaned it off. The other was high up on the wall and got away. I’ve been to pyramid over 5 times in the last 2 years. Even more times in the past 10 years. Everything has went downhill. Food, entertainment, amenities, drinks all declined heavily. They don’t even have blenders to make frozen drinks just slushy machines at select bars. And most bars can’t make every drink because they have limited supplies. Mold and smelly in some pool areas, broken pool chairs. The only things worth enjoying here are Caraeyes and Fountainbleu. Carlos and Nathaniel are gems! But Won’t be coming back and I don’t recommend it.