Terras
Beschikbaarheid controleren

Beoordelingen van Pilgrim House

3.5 out of 5
Pilgrim House
336 Commercial St, Provincetown, MA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 271 van 410 beoordelingen" "
Gastenscore: 8 - Goed. 108 van 410 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 410 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 410 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 410 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Barbara, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel. Zeer centraal.
Fijn, schoon hotel met grote parkeerplaats midden in P’town, vlak bij alles.
1 nacht verbleven in juni 2018

8/10 – Goed

Paul, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hotel, perfecte locatie
Wij hebben hier 5 nachten verbleven en waren helemaal tevreden. Prima trendy hotel en locatie. Vriendelijke en behulpzame staf, met name de manager.

10/10 – Uitstekend

FRANK

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great clean rooms and location
2 nachten verbleven in maart 2024
Reactie van Ken - Owner op 26 apr 2024
Thank-you for the stay. We look forward to your next visit to Ptown and Pilgrim House. Make OUR house YOUR home!Ken HorganOwner - Pilgrim House Ptown

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Central Ptown
Fantastic central location for walking about. Only needed to drive when wanted to sightsee otherwise all restaurants, coffee, etc were an easy walk.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful place Wish I could afford in Season lol
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Colin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

6/10 – Redelijk

JoAnn

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
The request was for a review on the check in process. To be honest, it was awkward. I stood in the entrance to the restaurant for several minutes before anyone even acknowledged me. The check in, parking and directions to our room were all unclear and rushed.
4 nachten verbleven in oktober 2023
Reactie van KJS op 4 jan 2024
Thank you for taking the time to write your review, I will share this with the staff and use it as a learning tool and to better improve our Check-In process.Thank you for staying at Pilgrim House - Provincetown

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Eddy op 6 jan 2024
Thank you for staying with us! Hope to see you back again.

8/10 – Goed

Tomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Ken Horgan op 2 jan 2024
Thank you for the feedback

10/10 – Uitstekend

Chad

Reisde met partner
Positief: Voorzieningen
So convenient and quaint! Will definitely be booking again.
1 nacht verbleven in december 2023
Reactie van KJS op 28 dec 2023
Thank you for taking the time to leave a review, all of us at Pilgrim House are thrilled you had a great stay with us.

2/10 – Ontzettend slecht

Marly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I am sorry for qualifying as a terrible experience. Not because of the facilities, staff, services, quiet, and cleanliness. It was a rough experience due to some incidents in the room in front of mine during the night, that brought police intervention to break down that door. Probably this type of incident does not happen often at that place however, to be my first stay there it was very freak out for the rest of us who tried to stay calm in our rooms while law forces did their job.
1 nacht verbleven in december 2023
Reactie van Ken Horgan op 28 dec 2023
Marly,The medical emergency that occurred on December 26th was a disturbing event for all of us. A registered guest had an episode causing them to lose consciousness and the amazing Provincetown Fire and Medical Rescue team did an amazing job responding to our property. The guest was transported for treatment and I am happy to report is doing well and has returned to their home. The commotion caused was unavoidable as we had to force entry into the guest room for our med rescue team. I can say, gratefully, that this type of incident has happened only twice since we purchased the property in 2017. I am so sorry that your experience was negatively affected but of course I understand. I would like to make it up to you by offering a complimentary stay with us in the future. I also send you a correspondence via email.Again, My sincerest apology. Ken Horgan Owner

6/10 – Redelijk

Russell

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van Ken Horgan op 28 dec 2023
Thank you for your feedback. I would love to hear about how we could have improved your experience.

10/10 – Uitstekend

Benjamin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great. Nice, large room and excellent value!
2 nachten verbleven in november 2023
Reactie van Eddy op 6 dec 2023
Thank you for staying with us. We hope to have you back with us again!

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent communication immediately after making reservation. After hours check-in easy. Located right on Commerce Street but set back and quiet (off season). Common areas and room nicely decorated. Room spotlessly clean but showing neglect with water stain under sink, mildew stains in shower. No espresso machine in lobby as advertised nor coffee maker in room. Off season no gas stations open in early morning hours; gas up evening before early departure. Parking severely limited in Provincetown; know options before arrival. Would recommend and stay again.
1 nacht verbleven in november 2023
Reactie van Eddy op 30 nov 2023
Thank you. for staying with us and for your review. Our King rooms and suite have Keurig coffee makers. Our Staterooms have Nespresso machines. All the town lots, metered spaces, and street spots are free during the off-season to promote off-season tourism. Parking is so much easier during the off-season than in summer. We have been working through a list of painting, upgrades, and items that need freshening up. What everyone in town does during the slower season. We look forward to having you back again.

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful room. Courteous staff!
1 nacht verbleven in november 2023
Reactie van Eddy op 24 nov 2023
Thank you for staying with us. We hope to have you back with us again!

10/10 – Uitstekend

Gwen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel- comfortable, convenient, warm.
1 nacht verbleven in november 2023
Reactie van Eddy op 24 nov 2023
Thank you so much for your review and for staying with us. Hope to see you again

10/10 – Uitstekend

Norbert

1 nacht verbleven in november 2023
Reactie van Eddy op 24 nov 2023
Thank you for staying at the Pilgrim House.

10/10 – Uitstekend

Max

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Thai restaurant on the first floor, quiet room, perfect downtown location right in the middle of things.
1 nacht verbleven in november 2023
Reactie van Eddy op 24 nov 2023
Thank you for your review of our hotel and restaurant. We are open year-round. Hope to have you back with us again.

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It's all about the location. The room itself was underwhelming and since it was end of season the hotel seemed to be working with a skeleton crew (pun intended, but still an accurate assessment). But worth it if you simply need a place to lay your head after a night of partying.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Lorraine J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

8/10 – Goed

william

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bed was very comfortable but could have better pillows. Ours was too soft
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Dianne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pilgrim House is centrally located. Kevin is a delight! His dinner reco. Mendations were also spot on.
1 nacht verbleven in oktober 2023
Reactie van KJS op 29 nov 2023
Dianne, Thank you for taking the time to give us such a glowing review, and Thank you for the Shout Out!

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in oktober 2023
Reactie van kjs op 29 nov 2023
Thank you

8/10 – Goed

Craig

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van kjs op 29 nov 2023
Thank you

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van kjs op 29 nov 2023
Thank you

10/10 – Uitstekend

Troy

2 nachten verbleven in september 2023
Reactie van kjs op 29 nov 2023
Thank you

8/10 – Goed

Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Property is right smack dab in the middle of Ptown central, so everything is close by. Easy walk from ferry. There's an elevator (yay!) and good AC. The bed is comfortable. The only strange thing is there were no amenities like ice or a small fridge. No coffee maker either. Strange because there seemed to be a restaurant associated with the property that was never open. I stayed after Labor Day, which may be a factor. Wonderful staff except for the Thursday morning guy.
3 nachten verbleven in september 2023
Reactie van Ken - Owner op 24 sep 2023
Edward,Thank-you for your recent stay with us at Pilgrim House. You are right with your observation on in-room amenities and we are taking steps to improve those little things that separate a good experience from a great experience. We strive to WOW and hope that you come back again in the future to experience these upgrades.

8/10 – Goed

Daniel

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juni 2023

8/10 – Goed

Jim

Reisde met een groep
Positief: Netheid
Negatief: Comfort kamer
Hot in Paradise
The Pilgrim House staff were very warm and friendly. Unfortunately the room was very warm and unfriendly. Our AC was not working . They gave us a big fan, but it just moved around the warm air. There was another room we could move into but the AC did not work in there either. I was disappointed because I think the place is so nice and the staff were so wonderful. Fix AC and it's paradise.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything about this place is perfect! I would highly recommend staying here. I would absolutely stay here again.
4 nachten verbleven in mei 2023

10/10 – Uitstekend

linda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My daughter and I loved this hotel. Very clean and well kept, everyone was so friendly and kind. Kevin was wonderful, so grateful for his help and hospitality. We felt at home, thank you so much Best wishes Linda and Karilyn
3 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Lauren

I am so sorry to leave this review but the manager has dodged our in person, email and phone attempts to address a serious safety issue that occurred during our stay. I called and spoke with someone prior to our arrival to schedule our late night check in, which was confirmed via phone and email. When we arrived at 2am, there was no envelope left for us. We called the night manager on their emergency line repeatedly but he did not pick up (an employee later told us he had taken a sleeping pill). Eventually, we looked behind the front desk and found a list of all guests and their room numbers. Further, there was a shoe box of keys for every room underneath the desk. We took the key for our room. Essentially, the only reason we did not spend the night sleeping in our car was because of these really concerning safety issues.
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would love to visit again in the summer when everything is popping
1 nacht verbleven in april 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A very nice stay
A very neat and clean place, very well located in the Provincetown’s heart.Nice and helpful staff.☺️
1 nacht verbleven in april 2023

10/10 – Uitstekend

Lucas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The entire staff went to great lengths to ensure our stay was as comfortable as could be. The food at Rosie's, the in-house restaurant, was also amazing!!! Absolutely five stars. We will definitely be coming back!
2 nachten verbleven in maart 2023

8/10 – Goed

Sandra

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was not the properties fault rather Expedia. I was booked in a handicap room. I was not alerted to this in advance so wasn’t able to change prior to arrival. The shower head was only able to be used at my waste. The hotel wasn’t able to move me, but was very nice and comped my parking.
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Jordan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just What I Needed
It had a great rate, good location in the area where I was hanging out most, and was quick and easy check in and check out. Couldn’t have asked for a better weekend stay.
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Mark

1 nacht verbleven in maart 2023

8/10 – Goed

Rocco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is very queer friendly. Diverse group of attendants
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Michele

Reisde met partner
Positief: Netheid, personeel en service
Though no fault of the hotel, kids jumping upstairs until after 11:00pm was annoying.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Tor

1 nacht verbleven in februari 2023

8/10 – Goed

Michaela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed at the hotel before. Great location. Always had good friendly service. We were welcomed by Jeremy who was lovely and very helpful throughout our stay. Great staff is crucial to a good hotel.
2 nachten verbleven in januari 2023

10/10 – Uitstekend

BERNHARD

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2023

6/10 – Redelijk

Edouard

1 nacht verbleven in januari 2023

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jeremy at the Front Desk was so nice. He even called while I was driving to Ptown to let me know that they were looking forward to my arrival. Lots of TV channels, huge bathroom, quiet, cozy and warm room for a rainy winter’s night. I love the Pilgrim House.
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Patrick

3 nachten verbleven in januari 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sweet Place
We had a sweet and cozy stay at the Pilgrim House. would recommend it to others.
2 nachten verbleven in december 2022

6/10 – Redelijk

Beverly

10/10 – Uitstekend

CHRISTOPHER

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place in the heart of Zptown
Very nice, super central place in Ptown. Jeremy the front desk manager couldn’t have been nicer or more helpful. Only downside is that onsite parking is a bit expensive - understandable given the area but they could reduce the cost off-season i would have thought.
1 nacht verbleven in november 2022