Hôtel près de Princes Park (Dartford)

« The place was not open when I tried to get in all doors were locked, the receptionist didn't have my booking details. There was a set of building steps at the door that I needed access to get into my room. The room stank of paint and the pictures in the advertisement was not the same as the room that I was given. The phone number that was advertised on the entrance did not exist. The place was a horrible tip thats why I lefr after an hour. »

« clean room nothing special »

« Its a shared bathroom and isn’t listed like that, Room 1, the bedding was used and the pillow case had blood on it, the pillows are over worn and just lumpy the walls have mould on them and the second wall is in very poor repair with white paint splashed on over grey paint, the floorboards has big gaps between them, the bathroom has a wrap wound curtain where you can barely stand without the curtains touching you that are also very tired, the doors have big gaps and the windows don’t close...

« Très bel hôtel , p’tit Déjeuner parfait et le service au top »

« The walls really need some painting, but the beds and bathroom was cleaned. Ok for 1 night. »

« This property has bed bugs. The garden is an ugly jungle having 1000s of insects. They do not maintain minimal hygiene and safety standards. »

« No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice...

« Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

« Very comfortable bed. Quite room. Bathroom could be refurbished. Diner facilities appreciated. Calm and safe place. »