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'My experience left a lot to be desired. I booked this hotel to spend the last night of our trip in Albania and celebrate my partner's birthday. It is advertised as a "spa" hotel, but neither Expedia nor the hotel website mention that the water facilities are seasonal and only open in the summer. Visiting in April, the included "spa" experience was limited to a single sauna. While one receptionist was very kind, the rest of the staff was unhelpful. Our AC didn't work, and we were told "nothing...

'Extremely friendly staff, they delivered expectional customer service right from the beginning. The property is fantastic, the rooms are clean, comfortable, and charming. The pools are fantastic, with great music. We also are at the hotel, and quite enjoyed every minute staying there. We will definitely be back, thank you.'

'Villa Bianca, op het eerste gezicht heel mooie accommodatie! Voor korte verblijf is het prima maar voor een langer verblijf, wij raden niet aan! -ontbijt ieder dag hetzelfde (jam met mieren gratis erbij) -weinig personeel die Engels spreekt -opruiming niet hun ding, -vriendelijkheid en klantgerichtheid moeten ze nog leren -als jij wilt wassen, wasmachine doet het niet -sauna trouwens ook niet Niet herhaling vatbaar!'

'Freundlicher Emfang ,gutes Nachtessen, gute Betten super moderne Zimmer, ruhig man hört nichts von der Autobahn.'

'Super hotel'

'The hotel is very very clean. The people working there are so helpful and polite. Breakfast is fresh and a lot to choose from. I would recommend this hotel'

'Erg tuime luxe kamer, van alle gemakken voorzien. Erg stil, je hoort haast niets van de vliegtuigen'

'Everything was wonderful! The hotel owner really helped us out at midnight when my relatives’ flight was canceled. He organized everything, stayed in touch, met them, and even drove them back to the airport. Thank you so much!'

'Prima hotel met een lekker zwembad, in de buurt van hotspots!'

'Hotel is top notch clean rooms staff excellent balcony view very clean good nice bathrooms clean I enjoyed my stay will definitely come back with family'

'I did not have to go more than a few steps to get quality fruit, and a Spar was 50 metres away.'

'Vriendelijk en behulpzaam personeel, mooie en propere kamer. Het ontbijt was uitgebreid. '

'Walking distance airport. Clean room. Tasty breakfast buffet. '

'Will definitely recommend the hotel….everything is perfect,such a nice and professional staff'

'Location is little bit far from the city center but convenience. Staff were very friendly and helpful; Breakfast with standards menu; Room was regularly maintained. Overall staying there was great and i will surly recommended.'

'Hele mooie kamer! Ruim. Vlakbij restaurants en cafés. Ook aangename bar in het hotel. Handig dat je kan parkeren in de ondergrondse garage.'

'Great place to stay! The place is very clean and close to the bus hub! '