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Beoordelingen van Derby Arms

4 out of 5
Derby Arms
Chipping Road, Longridge, Preston, England

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 73 van 94 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 94 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 94 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 94 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 94 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good great food great staff good room big and comfortable big bathroom ideal family room
1 nacht verbleven in april 2024
Reactie van Angela - The Derby Arms op 13 apr 2024
Hello, Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your time staying with us - we hope to see you soon again!

10/10 – Uitstekend

A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great venue for food & location for walkers
Trip was for an overnight stop seeing friends at a charity event at Chipping village hall. Arrived at 4 pm and had a superb meal before going out. Very good selection on menu with a variety of special dishes. The staff were very friendly and made our stay very pleasant with a good hearty breakfast the following morning. Matt was very friendly & most helpful telling us about future events. Thoroughly enjoyed our stay and certainly would return again.
1 nacht verbleven in februari 2024
Reactie van Matt op 22 feb 2024
Good Morning,Thank you for the fantastic 10/10 review! We're thrilled to hear that you had a great experience at our venue and that our location was convenient for your needs. It's wonderful that you enjoyed a superb meal with a variety of special dishes and found our staff to be very friendly and helpful. We're delighted that Matt provided excellent service and made your stay pleasant.We appreciate your kind words and your support. We look forward to welcoming you back again soon for another enjoyable visit.Kind RegardsMattDerby Arms

10/10 – Uitstekend

Angie

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic
Fantastic food and a lovely big room which was very comfortable
1 nacht verbleven in december 2023
Reactie van The Derby Arms Reservations op 14 dec 2023
Hi Angie, WOW! Thank you for leaving this amazing review. We are delighted that you enjoyed your stay and hope to welcome you again.

10/10 – Uitstekend

beth

1 nacht verbleven in november 2023
Reactie van Rory op 21 nov 2023
Hi Beth,Thank you kindly for your review! We're happy to hear you enjoyed your stay with us and we look forward to seeing you again in the near future!Kind Regards,The Derby Arms

6/10 – Redelijk

Jemma

1 nacht verbleven in november 2023
Reactie van Imani op 8 nov 2023
Hi Jemma,Please let us know the reasoning behind this rating and how we could have improved to have made your experience better?

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay x
We stayed as a family of three, we received a warm welcome dined in the restaurant and stayed one night. Food and service was great. Our room was spacious and comfortable and we all had a decent a nights sleep, there were a couple of things we had to ask for but these were quickly provided for us. We’d stay here again :-)
1 nacht verbleven in oktober 2023
Reactie van Rory op 15 okt 2023
Hi Sarah,Thank you kindly for your lovely review! We're happy to hear that you enjoyed your stay and we hope you return for a future visit soon!Kind Regards,The Derby Arms

10/10 – Uitstekend

Danny

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay 👍
Nice and friendly staff, good food & clean room.
1 nacht verbleven in oktober 2023
Reactie van Rory op 15 okt 2023
Hi Danny,Thank you kindly for your review.We're glad to hear you enjoyed your time with us and we hope you return soon!Kind Regards,The Derby Arms

10/10 – Uitstekend

chris

1 nacht verbleven in september 2023
Reactie van Matt op 20 sep 2023
Hi Chris,Thank you for your review following your stay with us! We are glad to hear you gave us a 10 out of 10 following your stay.We hope you will visit us again soon.Kind RegardsMatt

10/10 – Uitstekend

Lennart

1 nacht verbleven in september 2023
Reactie van Derby Arms Team op 10 sep 2023
Hi, Thank you for your high rating! We're so pleased to hear you enjoyed your stay with us and hope to welcome you back soon. Thank you. Kind regards, Molly Derby Arms Team

10/10 – Uitstekend

Luci

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Derby Arms Team op 7 sep 2023
Thank you for your 5* rating! We're pleased to hear you enjoyed your stay with us and hope to welcome you back soon! Thank you. Kind regards, Molly Derby Arms Team

8/10 – Goed

SUSAN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good evening menu - comfortable beds and friendly staff. Dog friendly. Breakfast not included and we just wanted coffee and a slice of toast but were charged £9 and this didn't even include jam.
1 nacht verbleven in juli 2023
Reactie van Rory op 26 jul 2023
Hi Susan,Thank you kindly for your review.We're glad to hear you enjoyed your stay and the service but it's a shame to hear about the food costs during your stay.We always want to offer the best value for money. We appreciate your feedback.We hope you revisit us in the future.Kind Regards,The Derby Arms

10/10 – Uitstekend

Lee

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were excellent, accommodation was great . Would highly recommend.
1 nacht verbleven in juli 2023
Reactie van Nikki op 10 jul 2023
Thank you for your great score and comments, we hope to see you again soon. Nikki - The Derby Arms Team

8/10 – Goed

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Rhiannon op 30 jun 2023
Thanks for the great review Mark - would be wonderful to know how we could have got that 5th Star!

10/10 – Uitstekend

Kimberley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
From the moment I arrived I received a warm reception. I was attending a wedding at a property next door so was short of time. Check in was smooth advised on the property lay out etc and shown my room, which given was a standard double - huge! Checkout the next day was smooth also.
1 nacht verbleven in mei 2023
Reactie van Rhiannon - The Derby Team op 13 jun 2023
Thanks Kimberley! It's so great to hear about your stay. We hope to welcome you again soon!

2/10 – Ontzettend slecht

Patrick

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid like the plague.
Very disappointed. The building is not manned at night. No outside security lights. No instructions given on check in about how to get in. Took us 20 mins to find the entrance door at 10.30pm- it was round the back behind the bins! Ruined my best shows because I stepped into a puddle looking for the door. Raining & cold. Roadside. Dangerous. Felt vulnerable and unsafe. Room was old fashioned. Wardrobe looked like it was from a flea market. Not worth the money. Mattress uncomfortable. No topper. Would not recommend & will not be returning. Complained at checkout & was told lots of other people have said the same things. Then why have they not changed things?????
1 nacht verbleven in april 2023

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Nikki op 11 mrt 2023
Thank you for your score, we hope to welcome you again soon. Kindest regards Nikki The Derby Arms Team

8/10 – Goed

James

1 nacht verbleven in februari 2023
Reactie van Nikki Wilkins The Derby Arms Team op 20 feb 2023
Thank you for your 8/10 score sorry we didn't make it 10/10 for you on this occasion.

2/10 – Ontzettend slecht

Claire

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointing
Arrogant and confrontational staff that are over confident of what they have on offer. Made to feel we were doing them a favour staying here. The food was over inflated and failed to deliver on the night, I couldn’t eat my steak due to the amount of sinew. The room was tired. It’s no wonder they are now trading under a new name!
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place to stay. Off the beaten path. Lovely view over the countryside while enjoying a pint and a meal. Very spacious and comfortable rooms. Wish we’d stayed longer.
1 nacht verbleven in juli 2022
Reactie van Angela - Derby Arms op 22 aug 2022
Thank you for your feedback - we are glad that you enjoyed your stay. We look forward to seeing you soon!

10/10 – Uitstekend

A

1 nacht verbleven in juli 2022
Reactie van Angela - Derby Arms op 22 aug 2022
Thank you for your lovely review - we hope to see you very soon again!

10/10 – Uitstekend

Michael

1 nacht verbleven in juli 2022
Reactie van Angela - Derby Arms op 22 aug 2022
Thank you for your lovely review! We hope to see you very soon again.

10/10 – Uitstekend

William, Romsey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here overnight as it is convenient for a journey from Scotland to the South of England. A lovely country pub with nice rooms. The staff were most welcoming and helpful, a delight to be their customer. We ate in the restaurant and found the food to be good. We would certainly consider staying again if we were in the area.
1 nacht verbleven in mei 2022
Reactie van D op 29 jun 2022
Thank you very much for your lovely feedback! Likewise it was a pleasure to have you as a guest. We look forward welcoming you again. Best Regards, Davide Derby Arms

6/10 – Redelijk

Cathryn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Excellent hotel/pub with a couple of niggles
The hotel and pub are excellent. The food incredible. For us, and due to circumstance, we had a few niggles. Our room was above the pub speakers and having a child in the room we had to wait until 9pm before the thumping stopped. Also, we paid through Hotel.com but they still charged us for the room. I highlighted it and they have refunded the money but it is still to show in my account.
1 nacht verbleven in april 2022

10/10 – Uitstekend

Claire

1 nacht verbleven in april 2022

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2022

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely relaxing break
Had such a lovely stay. Drinks and great food.... very relaxing.
1 nacht verbleven in december 2021
Reactie van Rhiannon - Banyers House op 27 dec 2021
Thanks for the great review Mark!

10/10 – Uitstekend

Rosalind

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely atmosphere, nice size rooms, very clean. Staff were lovely and very friendly. Food was delicious! Very highly recommend
1 nacht verbleven in september 2021
Reactie van Derby Arms op 6 okt 2021
Thank you for your lovely feedback! We hope to welcome you back soon.

8/10 – Goed

Richard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel/pub fantastic food and great staff.
Lovely hotel comfortable and clean room, the food was fantastic and the staff all very welcoming. Would certainly stay again, only downside was the positioning of the speakers in the ceiling of the bar which meant you could hear the beat of the music in your room until closing time. So if you wanted to get your head down early and were sensitive to noise this would be an issue.
2 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We just stayed here for one night but had a lovely big room, staff were so helpful.
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really friendly and helpful staff. Dogs allowed to stay in room when we went out in the evening.
1 nacht verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in september 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Stuart

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Too short a stay....
Its been many years since we had been to the Darby arms and its changed ownership and been renovated, i had great memories of previouse times and am pleased to say our short vist was fantastic. Great staff, friendly welcome , great room outstanding food and service. We were made to feel very welcome
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Welcoming hotel, with excellent pub and dinning. All the staff were friendly and helpful throughout. Thanks guys for a great couple of days
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The feel of the property was matched by the warmth of the welcome received from the staff on arrival. The friendly atmosphere was evident at all times during our stay. The room was tastefully decorated and the bed very comfortable so that I enjoyed a really good nights sleep which rarely happens on a first night away from home. Food was excellent. In fact, even if I wasn't staying at the Derby Arms another time I would go there for a meal because of the quality of the food. The only criticism I have is that in the room I stayed in I could hear the music from downstairs at all times when the property was open. In fairness, when this was mentioned, the volume was reduced. Overall? A most enjoyable experience and one I would very much like to repeat.
2 nachten verbleven in augustus 2019

10/10 – Uitstekend

ROGER

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Come back
Great stay good great nice people
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely country pub just outside Preston. Fantastic food and very friendly staff. Perhaps think about replacing the carpets..? a very small comment on a really lovely stay. Would go again and would thoroughly recommend it. The Fruit De Mer is a must if you ever visit. Best we have ever had and didn't need to eat for a week.
2 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent facilities, staff warm , friendly and very accommodating
1 nacht verbleven in mei 2019

10/10 – Uitstekend

peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great pubotel
Very friendly pubotel. All the staff were great and very helpful. One ortwo niggly things happened but all dealt with professionally and to our satisfaction. Breakfast was great except wasnt too sure about the sausage but, hey, 2 of everything - whats not to like. The evening meal was lovely. The place was heaving so must be doing something right. The local area is lovely.
2 nachten verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in,Friendly staff,very clean room.Lovely Breakfast.
1 nacht verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room we stayed in was lovely. Decent size. Excellent facilities anf very clean. A comfortable bed and lovely and warm. And it wasn't noisy considering it was a saturday night. Staff were very friendly and helpful too. And only a £7 taxi ride to Longridge for the pubs and bars.
1 nacht verbleven in maart 2019

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
In a word EXCELLENT
Made very welcome and comfortable
1 nacht verbleven in december 2018

8/10 – Goed

Holly

My 4th stay at the Derby Arms.Fantastic staff ! Billy and Jordan in the bar were brilliant. Fabulous food in the restaurant makes this a regular fix for me when on business in the county. Great work Team Derby Arms !
1 nacht verbleven in november 2018

10/10 – Uitstekend

Mark

Really nice pub with rooms. Located a short drive from Longridge. Food really nice and breakfast was delicous. Friendly staff. A very enjoyable stay and highly recommended. Mobile signal not great as quite rural.
1 nacht verbleven in november 2018

10/10 – Uitstekend

Jeremy, Suffolk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely pub with rooms. Music from downstairs may be an issue for anyone wanting an early night, but rooms are very good, really nicely done, and the pub and restaurant are great. Staff were brilliant.
1 nacht verbleven in november 2018

10/10 – Uitstekend

Pascale

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2018

10/10 – Uitstekend

chantelle, Kent UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great cosy place to stay
We can highly recommend this place. Staff are fantastic, room was a really good size, very comfortable and a nice bathroom. The food is fantastic and well priced. Breakfast is very good. I cannot fault this establishment. Highly recommended!
1 nacht verbleven in maart 2018

10/10 – Uitstekend

Phill

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
If you are near you must try
Very nice stay check in quick and pleasant food in restaurant was ...... Amazing!
1 nacht verbleven in februari 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Grea stay, would recommend!
Great stay, very welcoming and spacious clean room. Breakfast in the morning was brilliant, definitely will be staying again.
1 nacht verbleven in januari 2018

6/10 – Redelijk

Thomas

Positief: Staat van de accommodatie en faciliteiten
Lacks attention to detail...
Considering i ve stayed in a partner hotel previously (The Assheton Arms), that i was very pleased with, i was disappointed with the Derby Arms. The room was noisy, music could be heard from the bar until late. There were no biscuits or quality coffee in the room. The breakfast buffet was non-existent! Cereal or... fresh air? Not even fruit juice or fresh fruit! I asked for fruit juice and i was given a bottle from behind the bar. The cooked option was good, but far too larger portion, i felt embarrassed i couldnt finish it. Overall, a disappointing stay.
1 nacht verbleven in december 2017