Voorkant accommodatie - avond/nacht

Beoordelingen van Art Deco Imperial Hotel

5 out of 5
Art Deco Imperial Hotel
Na Porici 15, Prague

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 398 van 509 beoordelingen" "
Gastenscore: 8 - Goed. 87 van 509 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 509 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 509 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 509 beoordelingen" "

9,8/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

PAUL

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel on top location
Top hotel op super locatie. Zeer behulpzaam persooneel. Een echte aanrader!
3 nachten verbleven in augustus 2023
Reactie van Dominik Franc - Front Office Manager op 21 aug 2023
Dear Paul,Thank you for your positive feedback! We're thrilled to hear that you had a top-notch experience at our hotel.We're glad that you found our hotel in a superb location and that our staff was helpful and accommodating. Your recommendation means a lot to us.Thank you for choosing our hotel and for sharing your thoughts. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. If there's anything specific you'd like to see or experience during your next visit, please don't hesitate to let us know. Safe travels, and we look forward to hosting you again.Kind regards

10/10 – Uitstekend

Marco Martinus Nicolaas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geen verbeterpunten. Perfect voor een stedentrip.
3 nachten verbleven in april 2023
Reactie van Dominik Franc - Front Office Manager op 18 apr 2023
Dear Marco Martinus Nicolaas,thank you for sharing your opinion.I am pleased to see that you were content during your stay. It would be a great pleasure to have welcome you once again in Art Deco Imperial.Kind regards

8/10 – Goed

Monique

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2023
Reactie van Dominik Franc - Front Office Manager op 18 apr 2023
Dear Monique,thank you for sharing your opinion.I am pleased to see that you were content during your stay. It would be a great pleasure to have welcome you once again in Art Deco Imperial.Kind regards

10/10 – Uitstekend

Joshua

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location
3 nachten verbleven in mei 2024
Reactie van Ilda Oswald op 28 mei 2024
Dear Mr. Hansen,Thank you for your feedback! We're delighted to learn you enjoyed your stay, highlighting the conveniant location. Looking forward to hosting you again, for another memorabe stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an older hotel with beautiful rooms and great ambiance. The huge and tasty breakfast buffet was held in the restaurant whose walls are covered with beautiful ceramic tiles. The staff was very friendly and helpful with all of our requests.
4 nachten verbleven in mei 2024
Reactie van Ilda Oswald op 28 mei 2024
Dear Ms. Riesenfeld,Thank you for your wonderful feedback! We're delighted to learn you enjoyed your stay and were pleased with our service. My colleagues will be happy to hear the compliments. Thank you for your stay! We hope to host you again, for another memorable visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Bhavesh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel, with great size room. Staff are lovely, breakfast was delicious and the Rituals toiletries were a nice addition.
1 nacht verbleven in mei 2024
Reactie van Ilda Oswald op 28 mei 2024
Dear Mr. Champaneri,Thank you for your feedback! It's wonderful to learn that you enjoyed your stay at our hotel. \We're glad to hear you were pleased with our staff, enjoyed breakfast and appreciated the Rituals toiletries. Thank you for your stay! We hope to host you again for another memorable stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely beautiful historic hotel , perfectly maintained jewel from the art deco period . Wonderful staff , property and location ! We will stay here again !
2 nachten verbleven in mei 2024
Reactie van Ilda Oswald op 25 mei 2024
Dear Ms. Walker,Thank you for your feedback! I am thrilled to hear that you enjoyed our beautiful historic hotel and appreciated the Art Deco charm that we are so proud of. Your kind words about our staff, property, and location mean a lot to us.We are delighted to know that you had such a positive experience and that you plan to stay with us again. It will be our pleasure to welcome you back and continue providing you with exceptional service and a memorable stay. If there is anything we can do to make your next visit even more special, please do not hesitate to let us know.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding and Quite!
1 nacht verbleven in mei 2024
Reactie van Ilda Oswald op 14 mei 2024
Dear Mr. Setliff,Thank you for your feedback! We're delighted to learn you found our property outstanding and quiet. Thank you for rating your stay with 10/10. Looking forward to hosting you again in the future, for another memorable stay.Warm regards,Ilda OswaldGuest Relations Agent

6/10 – Redelijk

Elham

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location
3 nachten verbleven in mei 2024
Reactie van Ilda Oswald op 13 mei 2024
DearThank you for your feedback! We're thrilled you found our location convenient. We're constantly striving to make each stay exceptional, so your input is invaluable. If there's anything else you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back soon for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

2/10 – Ontzettend slecht

Batool, Bonita

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is NOT 5 stars hotel this is maybe maybe 3 stars! Just because few people posted old historic pictures of the hotel that makes it 5 stars, people at receptions were very RUDE, concierge people were clueless with their own city to advice anything. Location is ok 15 min walking to square. Imperial cafe breakfast was expensive for nothing ( poor buffet). The hotel is over priced and over rated by all the American groups they receive daily. The room was small and the bathtub very dangerous to get in and out. 3 machines at what they called gym, tiny small sauna. That what they called 5 stars. Book different hotel and don’t waist your money here.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

didier

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bel Hôtel; magnifiquement rénové, un des plus beau de Prague. Le personnel était vraiment impeccable, très professionnel et souriant. L'Hôtel est vraiment très bien situé, Tram, Metro et points d'attraction tout proche. Un quartier très sûr et très bien fréquenté, avec de nombreuses possibilités de restauration et de shopping. Un parfait séjours ! J'ai même eu droit à une bouteille offerte de Vin Pétillant pour mon anniversaire ! Parfait !
8 nachten verbleven in april 2024
Reactie van Ilda Oswald op 13 mei 2024
Dear Mr. Roca,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and found our hotel beautifully renovated and conveniently located. It's heartwarming to know our staff's professionalism and smiles made a positive impression on you. We're delighted you felt safe and had great dining and shopping options nearby. Happy birthday once again! We're so glad we could add a special touch to your celebration with a complimentary bottle of Sparkling Wine. We can't wait to welcome you back for another perfect stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Daniela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property and staff!
4 nachten verbleven in april 2024
Reactie van Ilda Oswald op 9 mei 2024
Dear Ms. Levy,Thank you for your feedback! We're thrilled to hear that you enjoyed your time at our property and that our staff made your stay exceptional. It was our pleasure to host you, and we can't wait to welcome you back for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

8/10 – Goed

Carey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Ilda Oswald op 9 mei 2024
Dear Ms. Williams,Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there's anything specific we can do to make your next stay even better and earn that fifth star, please don't hesitate to let us know. Thank you for your visit!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Samuel

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend. Great vibe. Great hotel. Cafe Imperial very special.
5 nachten verbleven in mei 2024
Reactie van Ilda Oswald op 6 mei 2024
Dear Mr. Freeman,Thank you for your kind feedback! We're dlighted to learn you enjoyed you stay, emphasizing the atmosphere & the Cafe. Thank you for recommending us! We would be honoured to host you again in the future, for another memorable stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Yuka

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
delax room was so clean and comfortable.I could go to Prague Castel by foot.
2 nachten verbleven in mei 2024
Reactie van Ilda Oswald op 7 mei 2024
Dear Mr. Matsuo,Thank you for your feedback! We're pleased to learn you were satisfied with your stay. It's great that you found the location conveniant and your room clean and comfortable. Don't hesitate to visit us again and make more memories. Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

2/10 – Ontzettend slecht

Bijan

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Never again
3 nachten verbleven in mei 2024
Reactie van Ilda Oswald op 10 mei 2024
Dear Mr. Behzadi,I regret to inform you that your feedback has been invalidated due to your reservation being a no-show. Upon reviewing our records, it appears that you did not check-in to our property. Our team did send you a cancellation link via email, as per your request, and advised that failure to proceed with cancellation would result in the booking being non-refundable. While we understand your disappointment in not being able to visit us, we must adhere to our policies. If you would like to discuss this matter further or have any questions, please feel free to reach out to us directly.Kind regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Masaki

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
歴史のあるホテルで、設備も良く、アクセスもいいため、便利であった。
3 nachten verbleven in april 2024
Reactie van Ilda Oswald op 9 mei 2024
Dear Mr. Hashimoto,Thank you for your kind words! We're delighted to hear that you found our hotel to be excellent and our location convenient. Thank you for your stay, and we hope to welcome you back for another wonderful experience soon!Warm regards,Ilda OswaldGuest Relations Agent

8/10 – Goed

HERNAN, KEY BISCAYNE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A
3 nachten verbleven in april 2024
Reactie van Ilda Oswald op 2 mei 2024
Dear Mr. Lopez,Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay. If there's anything specific that we can improve upon to earn a perfect rating next time, please feel free to let us know. We're committed to continuously enhancing our guests' experiences, and your input is valuable to us. We hope to have the opportunity to welcome you back for an even better stay in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

aleksandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall very satisfied with our stay. The hotel and room were nice, and the staff very friendly. Some areas are perhaps slightly dated, the tv only has android options to connect- not a big issue but it would have been nice in the evening. The location is great, everywhere is very convenient and walkable, with options of public transport available. The room was very quiet, and the products in the room are great too. Thanks!
3 nachten verbleven in april 2024
Reactie van Ilda Oswald op 2 mei 2024
Dear Ms. Dederowska,Thank you for your feedback! We're delighted to hear that you were overall very satisfied with your stay. It's wonderful that you found the hotel and room nice, and that our staff were friendly and accommodating. We appreciate your comments about areas that may be slightly dated and the TV connectivity options, and we'll take them into consideration for future improvements. We're glad you enjoyed the great location, quiet room, and the products provided. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience soon!Warm regards,Ilda OswaldGuest Relations Agent

8/10 – Goed

Temitayo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Ilda Oswald op 6 mei 2024
Dear Mrs. Abimbola,Thank you for your feedback! We're glad to learn you enjoyed your stay. If there's anything you think we could improve, please don't hesitate to contact us. We strive to provide excellent service and do our best to ensure a pleasent and memorable stay. We hope to host you again in the future! Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Michael, London

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Ilda Oswald op 25 mei 2024
Dear Mr. Wilkinson,Thank you so much for your perfect rating! We are thrilled to hear that you had such a wonderful experience during your stay with us.Your satisfaction is our utmost priority, and we are delighted that we could meet your expectations. If there is anything more we can do to make your next stay even better, please don't hesitate to reach out.We look forward to welcoming you back for another memorable stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Daniela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff and service!
1 nacht verbleven in april 2024
Reactie van Ilda Oswald op 29 apr 2024
Dear Ms. Auman,Thank you for your kind feedback! We're delighted to learn your expectations were met and that your stay was enjoyable. Looking forward to hosting you again in the future for another memorable stay.Warm regards,Ilda Oswald,Guest Relations Agent

10/10 – Uitstekend

apparao

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and neat hotel
1 nacht verbleven in april 2024
Reactie van Ilda Oswald op 2 mei 2024
Dear Mr. Guntu,Thank you for your feedback! We're pleased to hear that you enjoyed your stay. Thank you for your visit. Looking forward to hosting you again in the future! Warm regards,Ilda OswaldGuest Relations Agent

8/10 – Goed

norman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A rather old hotel, but in an excellent location… close to many restaurants and attractions. Staff excellent. Excellent restaurant in hotel. My room was rather cold.
1 nacht verbleven in april 2024
Reactie van Ilda Oswald op 29 apr 2024
Dear Mr. Krasne,Thank you for your feedback! We're delighted to learn you found the location convenient and our staff excellent. We're sorry to hear that your room was rather cold. Our main heating system is managed on computers, whilst AC can be controlled manually in the room. I wish we had known the room was cold, we would have changed the temperature right away. Thank you for your stay and we hope to host you again in the future for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Jill

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great location. Walkable to city center and lots of eating options are nearby. Everyone was so nice and helpful.
5 nachten verbleven in april 2024
Reactie van Ilda Oswald op 18 apr 2024
Dear Ms. Tee,Thank you for your feedback! We're pleased to hear you enjoyed staying with us. Thank you for complimenting our personnel. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Cosmin

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Ilda Oswald op 18 apr 2024
Dear Mr. Cosmin,Thank you for your feedback! We're delighted to learn you enjoyed your stay. Thank you for your visit. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Superb rooms and service. Breakfast / dining was superb
3 nachten verbleven in februari 2024
Reactie van Ilda Oswald op 18 apr 2024
Dear Mr. Kilbey,Thank you for your feedback! We're pleased to hear you enjoyed your stay. Thank you for complimenting the rooms and our service. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

6/10 – Redelijk

jeffrey

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Old and dated. Was not as nice as the photos which may have been from a long time ago. Bed not very comfortable, and terrible pillows.
3 nachten verbleven in april 2024
Reactie van Ilda Oswald op 19 apr 2024
Dear Mr. Levin,Thank you for sharing your feedback. We apologise for any discomfort you experienced with the bed and pillows. We'll look into refreshing our furnishings to enhance guests' comfort. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Debra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great character hotel in a great location.
5 nachten verbleven in april 2024
Reactie van Ilda Oswald op 17 apr 2024
Dear Ms. Isaac,Thank you for your feedback! We're delighted to learn you enjoyed you stay. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

8/10 – Goed

TENDAYI LORNA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my second stay at this hotel as the previous was when several years pre Covid and I enjoyed it as much this time round as well. Fabulous location with a varirty of shopping and dining options. Friendly staff especially David the concierge and in the restaurant - Alexandra, Katerina and Gabriella.
6 nachten verbleven in april 2024
Reactie van Ilda Oswald op 18 apr 2024
Dear Ms. Kwenda,Thank you for your feedback! We're delighted to learn this was your second visit you enjoyed as much as your first one. Looking forward to hosting you again in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Emma

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, spacious rooms, clean hotel and great amenities.
3 nachten verbleven in april 2024
Reactie van Ilda Oswald op 15 apr 2024
Dear Mrs. Liddle-Moore,Thank you for your feedback! We're pleased to hear you had a lovely stay. Thank you for your visit. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Philip

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent from check in to check out!
3 nachten verbleven in april 2024
Reactie van Ilda Oswald op 15 apr 2024
Dear Mr. Bailey,Thank you for your feedback! We're delighted to hear you enjoyed your stay from check in to check out. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perhaps the most beautiful hotel I've ever stayed in. Friendly helpful staff and great food
3 nachten verbleven in maart 2024
Reactie van Ilda Oswald op 15 apr 2024
Dear Mr. Dewey,Thank you for the compliments! We're delighted to learn you enjoyed your stay. Looking forward to hosting you again in the future!Warm regards,Ilda OswaldGuest Relations Agent

8/10 – Goed

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was very safe, quiet, and clean as well as providing great food with a friendly staff.
5 nachten verbleven in april 2024
Reactie van Ilda Oswald op 15 apr 2024
Dear Mr. Mount,Thank you for your feedback! We're delighted to learn you had a pleasent stay. Thank you so much for your visit. Unit next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Marco

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Ilda Oswald op 11 apr 2024
Dear Mr. Del Re,Thank you for your feedback! We're happy to learn you enjoyed your stay. Thank you for your visit.Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Isabel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles an unserem Aufenthalt war super, das Personal sehr freundlich und zuvorkommend. Wir konnten sogar Sauna/dampfbad vor den regulären Öffnungszeiten benutzen. Das Hotel hat eine super Lage und alles ist schnell zu erreichen. Alles war sauber und man fühlt sich sehr wohl.
3 nachten verbleven in april 2024
Reactie van Ilda Oswald op 7 apr 2024
Dear Ms. Reichmann,Thank you so much for your kind feedback! We're delighted to hear that you enjoyed your stay in all aspects. Looking forward to hosting you again in the future. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Erica, Alamogordo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great spot to stay. Room was very comfortable and beautiful. This location is very easy to navigate and close to everything you need.
3 nachten verbleven in april 2024
Reactie van Ilda Oswald op 7 apr 2024
Dear Ms. Kebert,Thank you for your feedback! We're delighted to learn you enjoyed your stay in all aspects. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Kenneth, Orlando

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property doesn't look too impressive at first glance, but our room was amazing! Clean and spacious, with good amenities. The bed, pillows and linens were wonderful. We liked the separate toilet room from the shower room. The room was a bit too dark, but that was the only thing I could improve upon. The onsite restaurants were very good, and definitely need reservations.
3 nachten verbleven in maart 2024
Reactie van Ilda Oswald op 7 apr 2024
Dear Mr. Mulvaney,Thank you so much for your feedback! We're delighted to learn you enjoyed your stay in all aspects. We're sorry about the lights in the room - we will improve them for the future! Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Shane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful historic building. Comfortable room. Great staff. Good location.
1 nacht verbleven in april 2024
Reactie van Ilda Oswald op 7 apr 2024
Dear Mr. Deshields,Thank you so much for your feedback! We're delighted to learn you enjoyed your stay in all aspects. We hope to see you again in the future! Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Meyrick gavin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Ilda Oswald op 7 apr 2024
Dear Mr. Watts,Thank you for your feedback! We're delighted to hear you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Ma Patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room & service were amazing! Would stay here again!
3 nachten verbleven in maart 2024
Reactie van Ilda Oswald op 3 apr 2024
Dear Mr. Ayala,Thank you so much for your kind feedback! We're delighted to learn you enjoyed your stay and that you would visit us again. Looking forward to hosting you again in the future.Warm regards,Ilda Oswald

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property that is modern and comfortable but hasn't lost the beauty of its history. Beds are comfortable, amenities nice, and the cafe is so good!
4 nachten verbleven in maart 2024
Reactie van Ilda Oswald op 1 apr 2024
Dear Ms.Thank you for your review! We're thrilled to hear that you found our property beautiful, modern, and comfortable while still retaining its historical charm. It's wonderful to know that you enjoyed the comfortable beds, nice amenities, and delicious offerings at our cafe. Providing a memorable experience for our guests is what we strive for, and we're delighted that you had a great stay. We look forward to welcoming you back for another fantastic experience in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Aviran, Petah Tikva

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, clean and nice rooms. The breakfast at the hotel is great
3 nachten verbleven in maart 2024
Reactie van Ilda Oswald op 1 apr 2024
Dear Mr. Mordo,Thank you for your positive review! We're delighted to hear that you enjoyed our hotel's great location, clean and nice rooms, and delicious breakfast. Thank you for your visit! We look forward to welcoming you back in the future.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Frederick F

Reisde met partner
Positief: Netheid, personeel en service
This is a beautiful hotel. Well maintained and terrific staff. Will definitely stay here in fiture
3 nachten verbleven in maart 2024
Reactie van Ilda Oswald op 25 mrt 2024
Dear Mr. Smith,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and well-maintained, and that our staff provided terrific service. We look forward to welcoming you back in the future for another wonderful stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Susan

1 nacht verbleven in maart 2024
Reactie van Ilda Oswald op 1 apr 2024
Dear Ms.Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience with us. Thank you for your stay. We look forward to welcoming you back in the future.Warm regards,Ilda OswaldGuest Relations Agent

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Ilda Oswald op 10 mrt 2024
Dear Mr. Watkins,Thank you for your feedback! We're pleased to learn you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

8/10 – Goed

Richard, Denton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tastefully decorated and well appointed rooms in keeping with the character of the hotels original decor and the surrounding area. Staff were pleasant, helpful and attentive. Easy to get to everything you could want to see by foot and/or tram. Couple of minor gripes : 1) Coffee at breakfast was weak filter, would have much preferred choice of coffee type from machine. And a Nespresso machine. 2) plug in bath closed every time it was lightly touched by foot.(Although it was good to have a tub and shower) 3) key card slot in room was set back a way from the door and low down , took me a while to find it in the dark. Could have been mentioned at check in. 4)Room was extremely warm even with air con turned off, I couldn't find any other heating controls. Luckily the window completely opened and room wasn't overlooking the street. 5) was disturbed every evening around 7pm by somebody banging on door and violently rattling the door knob. Think it may have been house keeping but not sure.
5 nachten verbleven in februari 2024
Reactie van Dominik Franc - Front Office Manager op 4 mrt 2024
Dear Richard,I extend my sincere gratitude to you for taking the time to share your perspective. It is heartening to learn of your appreciation for the room decor and our advantageous central location.However, I must express regret for the imperfections you highlighted in your review. Please rest assured that we are fully committed to enhancing our services and facilities to mitigate such occurrences in the future.Your feedback holds considerable value to us, and we are genuinely appreciative of your contribution in helping us strive for excellence.With kind regards,

10/10 – Uitstekend

Fauna, SILVER CITY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is a great location, staff are very friendly, room was modern and clean and beautiful.
3 nachten verbleven in februari 2024
Reactie van Dominik Franc - Front Office Manager op 1 mrt 2024
Dear Fauna,Thank you for your glowing review! We're thrilled to hear that you enjoyed our prime location, friendly staff, and the modern, clean, and beautiful room. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another fantastic stay in the future!Kind regards

10/10 – Uitstekend

Geoffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024
Reactie van Dominik Franc - Front Office Manager op 27 feb 2024
Dear Geoffrey,Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to ensure that every guest feels comfortable and well taken care of, so it's wonderful to know that we succeeded in providing you with a great stay. We hope to have the pleasure of welcoming you back again soon for another fantastic experience.Warm regards

10/10 – Uitstekend

Espen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Dominik Franc - Front Office Manager op 26 feb 2024
Dear Espen,Thank you for your positive review! We're delighted to hear you enjoyed your stay and that our services met your expectations. We look forward to welcoming you back soon!Best regards,