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Beoordelingen van Holiday Inn Express & Suites Port Charlotte, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Port Charlotte, an IHG Hotel
24440 Sandhill Blvd, Port Charlotte, FL

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 135 van 270 beoordelingen" "
Gastenscore: 8 - Goed. 87 van 270 beoordelingen" "
Gastenscore: 6 - Redelijk. 29 van 270 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 270 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 270 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Doris

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
didn't like the stairs pulling away from the wall in the stairway, the 6hours we sat in the dark with water 4inches deep. the staff would not let us go to our room. need to take our meds. we stayed at the holiday inn on Sandhill Blvd Port Charlotte, Florida September 27&29th the night of the HURRICANE IAN.
2 nachten verbleven in september 2022

10/10 – Uitstekend

Chris

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022

10/10 – Uitstekend

Dennis

2 nachten verbleven in september 2022

8/10 – Goed

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022

10/10 – Uitstekend

Dawn, Indianapolis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
LOVED THE BALCONY ROOM WITH THE WATER VIEW IT WAS CLEAN, STAFF WAS AMAZING AND THE PANCAKE MACHINE WAS AWESOME
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable
Very friendly staff, very comfortable bed, clean, basic amenities provided. Good breakfast with ample choices for hot or cold food. Great view.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rooms are great!!!
Great room...great sleep....will be back since we went to visit family. Shower was awesome! Front desk person was super nice. Coffee and danish was great. Pancake machine was not working so breakfast was not a big deal.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Clinton

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I got to the hotel around 12pm and was told that I would be able to check in right away.
2 nachten verbleven in juli 2022
Reactie van Trini op 8 aug 2022
Dear Clinton, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 – Uitstekend

Melanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean rooms and hotel area
1 nacht verbleven in juli 2022
Reactie van Trini op 18 jul 2022
Dear Melanie, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 – Uitstekend

Johnny, OSWEGO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in
2 nachten verbleven in juli 2022
Reactie van Trini op 18 jul 2022
Dear Johnny, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 – Goed

Amanda

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked how easy it was to get off highway. Next to good restaurants.
2 nachten verbleven in mei 2022
Reactie van Trini op 9 jun 2022
Dear Amanda, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 – Goed

Ryan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fine, the pool was closed on the day we went so that was disappointing but other than that the room was good. The breakfast was okay, the eggs didn’t have much flavor. We had family that stayed at the Hampton right next door and it was a better experience, pool was open, food was tastier.
1 nacht verbleven in juni 2022
Reactie van Trini op 14 jun 2022
Dear Ryan, Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

10/10 – Uitstekend

Jennifer

1 nacht verbleven in mei 2022

10/10 – Uitstekend

Anthony

Reisde met familie
2 nachten verbleven in april 2022
Reactie van Trini op 2 mei 2022
Dear Anthony, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 – Goed

Lawrence, Durham

1 nacht verbleven in april 2022

10/10 – Uitstekend

Jamielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The facility was clean & really convenient to the interstate. The continental breakfast was awful though.
2 nachten verbleven in april 2022
Reactie van Trini op 2 mei 2022
Dear Jamielle, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 – Goed

Teresa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2022
Reactie van Trini op 19 apr 2022
Dear Teresa, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 – Uitstekend

Margaret, Prior Lake

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2022

10/10 – Uitstekend

Suham

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great clean location
2 nachten verbleven in april 2022
Reactie van Trini op 5 apr 2022
Dear Suham, . Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

10/10 – Uitstekend

Antonette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean. Great service.
1 nacht verbleven in maart 2022
Reactie van Trini op 15 mrt 2022
Dear Antonette, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
The Holiday-Inn was one of the best I have stayed. The people were great, clean, and the breakfast was very nice. Cleaned the room everyday.
5 nachten verbleven in maart 2022
Reactie van Trini op 13 mrt 2022
Dear John, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

4/10 – Matig

Tom

Positief: Personeel en service
Breakfast disappointing
No fruit , milk , cinnamon rolls for breakfast.
1 nacht verbleven in maart 2022
Reactie van Trini op 13 mrt 2022
Dear Tom, . Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

8/10 – Goed

Sharon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2022

6/10 – Redelijk

Clinton

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Staff was not friendly.
3 nachten verbleven in februari 2022
Reactie van Trini op 28 feb 2022
Dear Clinton, Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements

8/10 – Goed

Lorena

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I didn't like it that at the end of our stay in the morning; I found a big cockroach.
2 nachten verbleven in februari 2022
Reactie van Trini op 28 feb 2022
Dear Lorena, Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements

10/10 – Uitstekend

Suham

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was nice
1 nacht verbleven in februari 2022
Reactie van Trini op 18 feb 2022
Dear Suham, . On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 – Goed

Mark

1 nacht verbleven in februari 2022

6/10 – Redelijk

Dale

Positief: Netheid, personeel en service
The location was convenient. The price was higher after check in.
2 nachten verbleven in februari 2022
Reactie van Trini op 15 feb 2022
Dear Dale, Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

6/10 – Redelijk

Suham

Zakenreiziger
Positief: Netheid, personeel en service
It was ok clean but did not like the bathroom
1 nacht verbleven in februari 2022
Reactie van Trini op 16 feb 2022
Dear Suham, . Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements

8/10 – Goed

Bob

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Now
1 nacht verbleven in januari 2022
Reactie van Trini op 18 jan 2022
Thank you for the 8/10 review Looking forward in seeing you again.

8/10 – Goed

DUWAYNE D

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2022

4/10 – Matig

Kathleen

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
First I want to say with exception of day manager, the staff was absolutely wonderful! So very nice and kind!! Problems I had and did address with day manager who wasn’t very nice about my concerns. I had to have my room key reprogrammed everyday. I was told this was a chronic issue with room I was in and he was aware but did nothing to fix it. Coffeemaker did not work and I let them know everyday but nothing done til I actually took it to the desk. Had a relapcement for a day and that one worked but then the original was put back in and did not work and manager tried to argue with me about it. My safe had to be reprogrammed. It was a constant battle and exasperating, especially knowing these have been issues in the past and nothing done about it. Again, the remainder of the staff were fantastic people!
5 nachten verbleven in december 2021
Reactie van Trini op 29 dec 2021
Dear Kathleen, Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

10/10 – Uitstekend

Tara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2021
Reactie van Trini op 7 dec 2021
Dear Tara, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 – Uitstekend

Miroslava

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly
We stayed at the Holiday Inn Express in Port Charlotte for 4 nights while in town for a family emergency. It was nice to go back to the hotel where the front desk attendants were friendly and very helpful durning our stay. I would definitely stay at this property again when we come back into town.
4 nachten verbleven in november 2021
Reactie van Trini op 27 nov 2021
Dear Miroslava, It is certainly appreciated when a guests can see how our staff goes above and beyond to make your experience an unforgettable one.

2/10 – Ontzettend slecht

Mohammad

Zakenreiziger, Reisde met partner
Negatief: Personeel en service
Breakfast serving lady is not friendly. No food ( Breakfast ) in the dining area even around 7:30am . When ask for food , her response was “we are out”. Clearly management is “Out of Manage” Never staying there .
2 nachten verbleven in november 2021
Reactie van Trini op 26 nov 2021
Dear Mohammed, Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

10/10 – Uitstekend

Vivian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2021

6/10 – Redelijk

Debbie, Poinciana

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the location and ease of going places in the area
2 nachten verbleven in november 2021
Reactie van Trini op 10 nov 2021
Thank you

10/10 – Uitstekend

Erick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The lady at the counter was very nice and friendly. When I gave her my name, she welcomed me warmly and got me checked in right away. My room was clean and tidy and the king size bed was very comfortable. I’d stay in this hotel again and without hesitation.
1 nacht verbleven in oktober 2021
Reactie van Trini op 25 okt 2021
Dear Erick, Thank you for you wonderful review It is certainly appreciated when a guests can see how our staff goes above and beyond to make your experience an unforgettable one.

10/10 – Uitstekend

Angel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a wonderful stay here, upon entering the room was very nice and clean, We had one of the 3 balcony rooms, with king bed. Gorgeous view . Was nice to sit on the balcony in morning and have my coffee. Breakfast was good as well. Hot and cold items. The bacon was cooked perfectly (for me). We used the pool twice. Was very refreshing on a hot afternoon and very clean as well. All in all it was the perfect stay. Will definitely stay there again. Already planning another trip to that area. Loved it !!!
3 nachten verbleven in oktober 2021
Reactie van Trini op 18 okt 2021
Dear Angel, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 – Goed

Beverly

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2021
Reactie van Trini op 11 okt 2021
Dear Beverly, Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

10/10 – Uitstekend

Stephane

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021
Reactie van Trini op 28 sep 2021
Dear Stephane, Thank you for you kind 10/10 review

10/10 – Uitstekend

Stacy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay here again.
Friendly staff - all greeted us with smiles or hellos. We had driven all night (14 hours) and arrived at 10 am - and were able to check into our room. Appreciated that they were so helpful and kind. Room was clean and comfortable.
2 nachten verbleven in september 2021
Reactie van Trini op 22 sep 2021
Dear Stacy, On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

8/10 – Goed

Kyle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2021
Reactie van Trini op 15 sep 2021
Dear Kyle, Thank you for your kind review we will continue to do our best to make your stay comfortable ONE.

10/10 – Uitstekend

Josue

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The fan in the bathroom it wasn't working at all so the bathroom it was really humid
1 nacht verbleven in september 2021
Reactie van Trini op 7 sep 2021
Dear Josue, . Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pros: wonderful accommodating staff in all areas (front desk, breakfast, and housekeeping) . Great water pressure in the showers, very soft and comfortable beds and pillows, yummy breakfast, very clean and warm pool. Cons: my sheets were dirty and had to get them changed when I arrived, the floors looked dirty (I think because of the age of the hotel), rooms not very quiet (could hear our neighbors having sex -- that really was awful), had to change my own light bulb, and water did not drain very well in the tub.
4 nachten verbleven in augustus 2021
Reactie van Trini op 16 aug 2021
Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

2/10 – Ontzettend slecht

Josee

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Désastreux pire nuit de tout notre vie
1 nacht verbleven in augustus 2021
Reactie van Trini op 6 aug 2021
Thank you for taking the time to let us know about your recent experience. I would like you to know that your comments have been well received and we will carefully consider all points made and use them constructively to make improvements.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean room, excellent breakfast, friendly helpful staff
3 nachten verbleven in augustus 2021
Reactie van Trini op 6 aug 2021
On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.

10/10 – Uitstekend

Ghyslain

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice Holiday Inn Express
Everyone was super nice. Lady at breakfast was very nice and accommodating. Owner very friendly. Place was clean.
1 nacht verbleven in juli 2021
Reactie van Trini op 22 jul 2021
Dear Ghyslain, It is certainly appreciated when a guests can see how our staff goes above and beyond to make your experience an unforgettable one. Thank you

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay
Nice place to stay. Room was very clean and beds were super comfy! No problems getting extra towels and breakfast was good too! Will stay again.
2 nachten verbleven in juni 2021
Reactie van Trini op 28 jun 2021
Dear Amy, Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.

10/10 – Uitstekend

Manuel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2021
Reactie van Trini op 28 jun 2021
Dear Manuel, Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.