Hôtel près de Pomona Winery (Pomona)

« great »

« The hotel was largely vacant, with several areas boarded up. The entrance had dirty floor-to-ceiling glass windows, and there was no attendant at the front desk; instead, a kiosk was available for assistance. Inside our room, we noticed a few hairballs on the floor, and the mirrors were dirty. When my daughter accidentally spilled her water bottle, I used a towel to dry the floor, but the towel turned black after wiping up the spill. It was clear that the room hadn’t been swept or mopped in...

« Didn’t know you couldn’t grab a piece of cheese. The staff member mumbled, then brushed my hand away, then said he had to throw it all out, and continued to berate me when he returned until I told him to stop talking to me (please). Didn’t bother going down for breakfast next day. We went out instead. TV stopped working and no tech staff on duty nor manager. Front desk had us pack and move to new suit. We asked for compensation and they said their hands were tied. Also, we parked our car in...

« Parking was good. Breakfast ended at 9:00 instead of 10:00 Room had.bugs, microwave was broken and we had to sleep with microwave door open or it beeped on and off all night. The light from the microwave kept us awake. »

« I booked a room at Best Western Saluki Inn in Carbondale Il. The room was very clean and the service was excellent. However the indoor pool was “closed out of order”. I questioned the front desk about the closure of the pool and was told it would be opened in two days. It was not. I chose this establishment for the indoor pool, to relax. I called and talked with someone and they assured mes that the pool was open. This has happened before. The next time I rent a room if the pool is out of...

« The room was clean and front desk person was nice. The property has no elevator which makes getting bags up to the 3rd floor a struggle. »