Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 362 van 1003 beoordelingen" "
10 - Uitstekend
362
Gastenscore: 8 - Goed. 355 van 1003 beoordelingen" "
8 - Goed
355
Gastenscore: 6 - Redelijk. 167 van 1003 beoordelingen" "
6 - Redelijk
167
Gastenscore: 4 - Matig. 85 van 1003 beoordelingen" "
4 - Matig
85
Gastenscore: 2 - Ontzettend slecht. 34 van 1003 beoordelingen" "
2 - Ontzettend slecht
34
8,2/10
Netheid
8,6/10
Personeel en service
8,2/10
Voorzieningen
7,8/10
Staat van de accommodatie en faciliteiten
7,6/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
ROCKY
27 mei 2024
Breakfast
ROCKY
1 nacht verbleven in mei 2024
8/10 – Goed
Bonita
Reisde met familie
26 mei 2024
Positief: Staat van de accommodatie en faciliteiten
Would have been nice to know there is no elevator. Other than that it was a great place. Breakfast was very good.
Bonita
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Gretchen
26 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Desi was magnificent. The night before check in I thought I was paying for my room but I accidentally made a second reservation for the night before. Desi worked her magic and the situation was resolved. Thank you Desi for going above and beyond!!!
Gretchen
1 nacht verbleven in mei 2024
8/10 – Goed
Alvin
15 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alvin
1 nacht verbleven in mei 2024
Reactie van Chance Summers, Assistant General Manager op 17 mei 2024
Thank you for your wonderful review, I'm glad to hear you enjoyed your stay!
6/10 – Redelijk
Jackie
8 mei 2024
Positief: Personeel en service
Jackie
1 nacht verbleven in mei 2024
Reactie van Chance Summers, Assistant General Manager op 9 mei 2024
Thank you for taking the time to review our property, We hope to see you again the next time you come through Pocatello.
10/10 – Uitstekend
WALTER, St Albert
Reisde met een groep
6 mei 2024
Positief: Voorzieningen
Sorry it was good
WALTER
1 nacht verbleven in mei 2024
Reactie van Chance Summers, Assistant General Manager op 9 mei 2024
Thank you for your wonderful review, I'm glad to hear you enjoyed your stay!
10/10 – Uitstekend
Rijad
30 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rijad
1 nacht verbleven in april 2024
Reactie van Chance Summers, Assistant General Manager op 9 mei 2024
Thank you for your wonderful review, I'm glad to hear you enjoyed your stay!
8/10 – Goed
Pamela
Reisde met partner
30 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was perfect, well, nearly. The bottom sheet wouldn't stay on, but I finally got it tucked in tight enough to sleep.
Pamela
1 nacht verbleven in april 2024
Reactie van Chance Summers, Assistant General Manager op 9 mei 2024
Thank you for your wonderful review, I'm glad to hear you enjoyed your stay!
2/10 – Ontzettend slecht
John
Reisde met familie
11 apr 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was the worst
John
1 nacht verbleven in april 2024
Reactie van Chance Summers, AGM op 12 apr 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
10/10 – Uitstekend
Albert
5 apr 2024
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Too much construction
Albert
2 nachten verbleven in april 2024
Reactie van Chance Summers, AGM op 6 apr 2024
Thank you for your wonderful review of our property. I'm glad to hear you enjoyed your stay with us!
6/10 – Redelijk
Justin
Reisde met familie
29 mrt 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Our room door was not sealed properly and one could look through the seperated door jam to see in our room. Very disappointed.
Justin
1 nacht verbleven in maart 2024
Reactie van Chance Summers, Assistant General Manager op 31 mrt 2024
Thank you for your review of our property. I apologize that you had this experience with us. This is not our standard and for that I am truly sorry. I have passed this information along to our maintenance team so they can get that addressed as soon as possible.
6/10 – Redelijk
Marie
26 mrt 2024
Positief: Personeel en service
room was very small and faucets were hard to open and close
Marie
1 nacht verbleven in maart 2024
Reactie van Chance Summers, Assistant General Manager op 31 mrt 2024
Thank you for your review of our property. I apologize that you had this experience with us. This is not our standard and for that I am truly sorry. I have passed this information along to our maintenance team so they can get that addressed as soon as possible.
6/10 – Redelijk
Cole
26 mrt 2024
Positief: Netheid, personeel en service
Cole
1 nacht verbleven in maart 2024
Reactie van Chance Summers, Assistant General Manager op 31 mrt 2024
Thank you for your review of our property. I apologize that you had this experience with us. This is not our standard and for that I am truly sorry
6/10 – Redelijk
Jodi
25 mrt 2024
Positief: Personeel en service
Jodi
1 nacht verbleven in maart 2024
Reactie van Mercedes, General Manager op 26 mrt 2024
Thank you for taking the time out of your day to rate your recent stay at the Pocatello Inn. I am very sorry to hear that your overall experience was not up to your expectations. If you experience any issues such as this during any future reservations, please don't hesitate to contact the front desk staff and we will be more than happy to assist and ensure you have a nice, relaxing and comfortable stay with us during your travels. We appreciate your feedback.
10/10 – Uitstekend
Tami, Yucca Valley
Reisde met familie
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff really make sure your stay is comfortable. The bed was great, the pool and hot tub are open 24 hours, and the breakfast was so good, lots of options. Thank you to the lady who kept the breakfast items replenished. 🙂 and the barkeep, Lance for being attentive.
Tami
1 nacht verbleven in maart 2024
Reactie van Chance Summers, Assistant General Manager op 19 mrt 2024
Thank you for your excellent review of our property! I'm glad to hear you enjoyed your stay with us.
6/10 – Redelijk
Victoria
Reisde met familie en kleine kinderen
8 mrt 2024
Overall it was nice, but, I our room was not vacuumed, popcorn seeds and crumbs everywhere... The pullout couch, had all the dirty linens on it, from the guests before us, so we couldn't use it
Victoria
1 nacht verbleven in maart 2024
Reactie van Mercedes, General Manager op 8 mrt 2024
Thank you for taking the time out of your day to rate your recent stay at the Pocatello Inn. I am very sorry to hear that you had this experience. This is not our standard and for that I am truly sorry. I will be speaking to our Executive Housekeeper to ensure they are thoroughly inspecting the guest rooms on a daily basis to ensure this does not continue to occur. If you experience any issues such as this during any future reservations, please don't hesitate to contact the front desk staff and we will be more than happy to assist and ensure you have a nice, relaxing and comfortable stay with us during your travels. We appreciate your feedback.
8/10 – Goed
Briana
3 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Briana
1 nacht verbleven in maart 2024
Reactie van Mercedes, General Manager op 5 mrt 2024
Thank you for taking the time out of your day to rate your recent stay at the Pocatello Inn. We are very happy to see that you had enjoyed your overall stay with us during your travels. We appreciate your feedback!
4/10 – Matig
Laura
2 mrt 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Motel was good, staff was friendly. Hot tub broke and that was our reason for stay. No soak:(
Laura
1 nacht verbleven in maart 2024
Reactie van Mercedes, General Manager op 5 mrt 2024
Thank you for taking the time out of your day to rate your recent stay at the Pocatello Inn. We are very sorry to hear that your overall experience was not up to your expectations during your recent stay. We appreciate your feedback.
6/10 – Redelijk
Joel
Reisde met huisdieren, Reisde met partner
2 mrt 2024
Positief: Voorzieningen
Found a humungous spider, living in it's humungous web attached to the curtains and ceiling. Maids should have caught that.
Joel
2 nachten verbleven in februari 2024
Reactie van Mercedes, General Manager op 5 mrt 2024
Thank you for taking the time out of your day to rate your recent stay at the Pocatello Inn. We sincerely apologize that you had this experience during your recent stay. I will be speaking with our Executive Housekeeper to ensure they are thoroughly inspecting each guest room daily to ensure this does not continue to occur. We appreciate your feedback.
10/10 – Uitstekend
Stan, Pittsburg
1 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
Old property but they are doing renovation on going.
Stan
3 nachten verbleven in februari 2024
Reactie van Mercedes, General Manager op 5 mrt 2024
Thank you for taking the time out of your day to rate your recent stay at the Pocatello Inn. We are excited that we are undergoing the renovations and are anxiously waiting to see the final results. We appreciate your feedback!
10/10 – Uitstekend
Jack
Reisde met partner
29 feb 2024
Have stayed here before. Great place
Jack
1 nacht verbleven in februari 2024
Reactie van Mercedes, General Manager op 5 mrt 2024
Thank you for taking the time out of your day to rate your recent stay at the Pocatello Inn. We appreciate your feedback!
2/10 – Ontzettend slecht
Eric
26 feb 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pictures online of the hotel rooms/lobby/pool/ outside parking were not even close to what the pictures depicted. I booked the reservation on the pictures provided on the website. I would never in a million years recommend anyone stay at any of your “establishments” again. The pictures are straight lies!
Eric
3 nachten verbleven in februari 2024
Reactie van Mercedes, GM op 28 feb 2024
Thank you for taking the time out of your day to rate your recent stay at the Pocatello Inn. We are very sorry to hear that your overall experience was not up to your expectations. If something is not meeting your expectations, please don't hesitate to contact the front desk staff and we will do everything in our power to ensure you have a nice, relaxing and comfortable stay with us during your travels. We appreciate your feedback.
8/10 – Goed
Amanda
Reisde met familie
22 feb 2024
Positief: Netheid, personeel en service en comfort kamer
Large rooms
This hotel is old but well kept and very roomy. The bathrooms are not huge but the room itself was very roomy and comfortable. The fixtures in the bathroom were loose, lol, but they still worked. It was fine for our two nights in Pocatello.
Amanda
2 nachten verbleven in februari 2024
Reactie van Chance Summers, Assistant General Manager op 24 feb 2024
Thank you for your wonderful review of our property, I'm glad to hear you enjoyed your stay with us!
10/10 – Uitstekend
Felito
Reisde met een groep
20 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the service
Felito
1 nacht verbleven in februari 2024
Reactie van Chance Summers, Assitant General Manager op 21 feb 2024
Thank you for your excellent review of our property! I'm glad to hear you enjoyed your stay with us.
2/10 – Ontzettend slecht
Shae
17 feb 2024
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Shae
2 nachten verbleven in februari 2024
Reactie van Chance Summers, Assistant General Manager op 21 feb 2024
Thank you for completing the survey regarding your recent stay at our property. I see that you had rated your overall experience a 2 out of 10 score, can you please tell me how we could have further increased that score to either a 9 or 10 out of 10 score? If something is not meeting your expectations, please don't hesitate to contact the front desk staff and we will be more than happy to assist and ensure you have a nice, relaxing and comfortable stay with us during your travels.
8/10 – Goed
Amanda
Reisde met familie
11 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amanda
2 nachten verbleven in februari 2024
Reactie van Chance Summers, Assistant General Manager op 11 feb 2024
Thank you for your excellent review of our property, I'm so glad to hear you enjoyed your stay with us!
10/10 – Uitstekend
Roger, Hillsboro
11 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
An older but very nice, clean and easy to access hotel. The staff is very friendly and the hotel room layout is easy to navigate with all entry's on the interior. Carpets are not rundown and the property is well kept.
Roger
1 nacht verbleven in februari 2024
Reactie van Chance Summers, Assistant General Manager op 11 feb 2024
Thank you for your excellent review of our property, I'm so glad to hear you enjoyed your stay with us!
10/10 – Uitstekend
Brian
9 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Brian
1 nacht verbleven in februari 2024
Reactie van Chance Summers, Assistant General Manager op 11 feb 2024
Thank you for your excellent review of our property, I'm so glad to hear you enjoyed your stay with us!
10/10 – Uitstekend
Emily
6 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Emily
1 nacht verbleven in februari 2024
Reactie van Chance Summers, AGM op 10 feb 2024
Thank you for your wonderful review, I'm glad to hear you enjoyed your stay with us.
10/10 – Uitstekend
Vala
2 feb 2024
Vala
1 nacht verbleven in februari 2024
Reactie van Chance Summers, AGM op 3 feb 2024
Thank you for your excellent review of our property, I'm so glad to hear that you enjoyed your stay with us! We hope to see you again the next time you come through Pocatello!
10/10 – Uitstekend
Shane
28 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The service that they provided was excellent, on the phone & in person. My wife had recently broke her leg. She needed a few extra things to accommodate her. Shower seat, & commode, which they provided. We stayed in a suite. The breakfast was also very good. I will remember this hotel when I am in the area again.
Shane
1 nacht verbleven in januari 2024
Reactie van Chance Summers, AGM op 3 feb 2024
Thank you for the excellent review of our property. I'm so glad to hear you enjoyed your stay and that our team was able to provide accommodations so both you and your wife could enjoy your time with us. We hope to see you again the next time you come through Pocatello!
8/10 – Goed
Karen
10 jan 2024
Karen
1 nacht verbleven in januari 2024
Reactie van Chance Summers, AGM op 3 feb 2024
Thank you for your wonderful review of our property, I'm so glad to hear you enjoyed your stay with us. We hope to see you again the next time you come through Pocatello!
8/10 – Goed
Philip
Reisde met partner
8 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Philip
1 nacht verbleven in december 2023
Reactie van Chance Summers, AGM op 27 jan 2024
Thank you for your wonderful review of the Best Western Pocatello Inn. I'm so glad to hear you enjoyed your stay with us!
10/10 – Uitstekend
James
5 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would definitely stay there again
James
2 nachten verbleven in december 2023
Reactie van Chance Summers, AGM op 27 jan 2024
Thank you for your wonderful review of the Best Western Pocatello Inn. I'm so glad to hear you enjoyed your stay with us!
10/10 – Uitstekend
Becky
5 jan 2024
Becky
1 nacht verbleven in januari 2024
Reactie van Chance Summers, AGM op 27 jan 2024
Thank you for your wonderful review of the Best Western Pocatello Inn. I'm so glad to hear you enjoyed your stay with us!
8/10 – Goed
Cathy
Reisde met huisdieren, Reisde met partner
2 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast they offered was awesome! Our room was very clean.
Cathy
3 nachten verbleven in december 2023
Reactie van Chance Summers, Assistant General Manager op 6 jan 2024
Thank you for your wonderful review, I'm so glad to hear you enjoyed your stay with us!
6/10 – Redelijk
Shannan
2 jan 2024
Shannan
3 nachten verbleven in december 2023
Reactie van Chance Summers, Assistant General Manager op 6 jan 2024
Thank you for your review of our property. I see you rated your overall experience a 3 out of 5 score. Can you please tell me how we could have further increased your overall satisfaction to a 5 out of 5 score? We would like to use this information to continue to further increase guests' satisfaction during their stay at the Pocatello Inn. If something is not meeting your expectations, please don't hesitate to contact the front desk staff and we will do everything in our power to ensure you have a nice, relaxing and comfortable stay with us during your travels.
6/10 – Redelijk
Amber
12 dec 2023
Amber
3 nachten verbleven in december 2023
Reactie van Chance Summers, Assistant General Manager op 13 dec 2023
I see that you had rated your overall experience a 3 out of 5 score, can you please tell me how we could have further increased the overall value for the price that was paid? If something is not meeting your expectations, please don't hesitate to contact the front desk staff and we will do everything in our power to ensure you have a nice, relaxing and comfortable stay with us during your travels.
8/10 – Goed
Kithe
Reisde met familie
8 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kithe
1 nacht verbleven in december 2023
Reactie van Chance Summers, Assistant General Manager op 8 dec 2023
Thank you for your wonderful review, I'm glad to hear you enjoyed your stay with us!
10/10 – Uitstekend
Megan
2 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Megan
1 nacht verbleven in december 2023
Reactie van Chance Summers, Assistant General Manager op 6 dec 2023
Thank you so much for your wonderful review, I'm glad to hear you enjoyed your stay with us.
10/10 – Uitstekend
Patrick
29 nov 2023
Rooms freshly renovated.
Patrick
1 nacht verbleven in november 2023
Reactie van Chance Summers, Assistant General Manager op 1 dec 2023
Thank you so much for your wonderful review, I'm glad to hear you enjoyed your stay with us.
10/10 – Uitstekend
Tiffany
24 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the Aura Lounge and the staff was superb!
Tiffany
2 nachten verbleven in november 2023
Reactie van Chance Summers, Assistant General Manager op 25 nov 2023
Thank you for your wonderful review, I'm so glad you enjoyed your stay with us and that our lounge staff treated you well. We hope to see you again the next time you come through Pocatello!
10/10 – Uitstekend
Margaret
Reisde met huisdieren
19 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at this hotel many times over the years and found it to have exceptional staff, a great breakfast and good conditions for my doggie.
Margaret
1 nacht verbleven in november 2023
Reactie van Chance Summers, Assistant General Manager op 23 nov 2023
Thank you for your wonderful review! I'm glad to hear you enjoyed your stay with us.
10/10 – Uitstekend
Nancy
Reisde met huisdieren, Reisde met familie
18 nov 2023
We enjoyed our stay and the staff was extremely nice! Very clean rooms. Great breakfast!
Nancy
1 nacht verbleven in november 2023
Reactie van Chance Summers, Assistant General Manager op 18 nov 2023
Thank you so much for your wonderful review! We're thrilled to hear you had such a great stay with us. We hope you come see us again the next time you come through Pocatello.
8/10 – Goed
Carrie
15 nov 2023
Positief: Netheid, personeel en service
Carrie
1 nacht verbleven in november 2023
Reactie van Chance Summers, Assistant General Manager op 16 nov 2023
Thank you for your wonderful review, we appreciate your feedback and hope to see you again the next time you come through Pocatello!
10/10 – Uitstekend
Margaret
Reisde met huisdieren
30 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at this hotel many times over the years and have always been impressed by their customer service plus there is a wonderful breakfast!
Margaret
1 nacht verbleven in oktober 2023
Reactie van Mercedes, General Manager op 13 nov 2023
Thank you for taking the time out of your day to rate your recent stay at the Pocatello Inn. I am very happy to hear that you have enjoyed all of your stays at the Pocatello Inn. It is always rewarding to hear when a return guest lets us know that they enjoyed their stay and will be returning to stay with us is in the future. I truly appreciate your feedback!
4/10 – Matig
LuAnn
Reisde met familie
29 okt 2023
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty and no elevator
LuAnn
1 nacht verbleven in oktober 2023
Reactie van a op 29 okt 2023
I'm sorry that your stay was not what you expected, I insure you that your next stay with us will be up to standards
10/10 – Uitstekend
MARIA
Reisde met familie en kleine kinderen
29 okt 2023
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo el personal muy amable
MARIA
1 nacht verbleven in oktober 2023
Reactie van Chance Summers, Assistant General Manager op 29 okt 2023
Thank you for your wonderful review of our property, I'm so glad to hear you enjoyed your stay with us! We hope to see you again soon!
10/10 – Uitstekend
William
Reisde met partner
24 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of construction in the area, primarily highway construction.
William
1 nacht verbleven in oktober 2023
Reactie van Chance Summers, Assistant General Manager op 29 okt 2023
Thank you so much for your wonderful review of our property, I'm glad to hear you enjoyed your stay with us! We hope to see you again the next time you come through Pocatello!
2/10 – Ontzettend slecht
Blanca
23 okt 2023
Blanca
3 nachten verbleven in oktober 2023
Reactie van Mercedes, General Manager op 13 nov 2023
Thank you for taking the time out of your day to rate your recent stay at the Pocatello Inn. I am very sorry to see that you did not enjoy your overall stay with us during your travels. If anything is not meeting your expectations, please don't hesitate to contact a staff member and we will be more than happy to assist and ensure you have a nice, relaxing and comfortable stay with us during your travels. We appreciate your feedback.