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Beoordelingen van The Stay Boutique Hotel Central Square

3 out of 5
The Stay Boutique Hotel Central Square
13 ulitsa Patriarh Evtimiy, Plovdiv

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 25 van 67 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 67 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 67 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 67 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 67 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

7,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Abraham

Positief: Netheid
15 nachten verbleven in september 2023

4/10 – Matig

ALI

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only feature is that it is in the center. The rooms are narrow. There is no water with coffee. No slippers. No soap Cleaning is weak. No breakfast service
1 nacht verbleven in mei 2024

6/10 – Redelijk

Edip

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Joo-Ee

Reisde met een groep
Positief: Voorzieningen
Central location
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Stoycho

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023

8/10 – Goed

Oscar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in november 2023

8/10 – Goed

Oscar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in november 2023

6/10 – Redelijk

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
El fallo que tuvo es que no fue revisada la limpieza (faltaba papel higiénico y las almohadas estaban mal colocadas y arrugadas)
1 nacht verbleven in oktober 2023

8/10 – Goed

Secil

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Müjgan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Velichko

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good time
Definitely will comeback again.Very comfortable and spacious.
2 nachten verbleven in oktober 2023

8/10 – Goed

Mohamed Subhi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and comfy bed and pillows. Perfect for short stay.
2 nachten verbleven in september 2023

4/10 – Matig

Amir

5 nachten verbleven in september 2023

8/10 – Goed

Umur izgi

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

8/10 – Goed

Silvia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
…
1 nacht verbleven in september 2023

4/10 – Matig

Riza

1 nacht verbleven in september 2023

6/10 – Redelijk

Nancy

1 nacht verbleven in september 2023

8/10 – Goed

Lena

2 nachten verbleven in augustus 2023

6/10 – Redelijk

Tsvetelin

Difficult to parking zones near the hotel
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

slavi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

8/10 – Goed

Jochem Geert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Ibrahim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, small clean rooms, friendly staff and very good location. Car park available as weel. Will visit again.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Kjetil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gode senger og AC i sentrum. Badet er lite.
Gode senger, god AC i hjertet av Plovdiv. Men svært lite bad med dusj og vask på samme området.
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Taner

Negatief: Personeel en service
2 nachten verbleven in juli 2023

4/10 – Matig

Brent, guttenberg

Reisde met een groep
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Great location, no parking, small room tiny bathroom a bit claustrophobic
2 nachten verbleven in juli 2023

8/10 – Goed

Sharon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel.
The hotel was clean, quiet and well located. It was a great stay and I would stay again.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Arnon

2 nachten verbleven in mei 2023

4/10 – Matig

Damian

2 nachten verbleven in oktober 2022

6/10 – Redelijk

Izabela

Reisde met partner
Positief: Personeel en service
Awesome location. Small but clean rooms. Parking is a little bit far away. Stuff very helpful and positive.
2 nachten verbleven in september 2022

10/10 – Uitstekend

Chiang

1 nacht verbleven in augustus 2022

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service
Bad customer service
When we arrived I was told that the booking had not been paid for. I knew that it had been paid for. They said it was company policy not to charge before guests arrived. They told me that they were going to charge me and to check my bank so that I could see that I hadn’t already paid. When I proved that I had already paid I was not given any apology or any reassurance that they wouldn’t charge me again. Bad customer service which left me feel uncomfortable about staying there. The rooms are tiny, you have to climb over the bed to get to the window. The bathroom was small but functional. The hotel corridors are dark and gloomy. The room was generally clean and the hotel is in a good location.
1 nacht verbleven in juli 2022

8/10 – Goed

Richard

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Centrally located.
Excellent location, central to all sights, and near many restaurants. Staff very friendly and helpful. Room and bathroom are quite small and luggage space is minimal. Because of the location would recommend to others despite the room size.
2 nachten verbleven in juni 2022

4/10 – Matig

Tracey

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon arrival, the two young female staff members were rude and very unhelpful. We asked if we could store our bags until check in time, one girl, who barely looked up, said "over there" and motioned with her hand. Definitely need customer service training. The shower and sink were together in the same tiny cubicle they call a washroom. Having a shower led to the entire bathroom floor getting wet. Disgusting. Small room - not like the photos at all. The only plus side was the location which you cannot fault. Avoid the McDonalds across the road - slow and horrendous customer service.
1 nacht verbleven in juni 2022
Reactie van THE STAY Boutique Hotel Central Square Team op 10 jun 2022
Dear Mrs. Tracey Desjardins Greetings From THE STAY Boutique Hotel Central Squarе, Thank you for taking time to share your experience during your recent stay with us. We have made detailed notes of your useful recommendations about improving our room facilities and will consider them when future refurbishment takes place. More importantly, we will continue to place utmost priority on training and developing our hotel associates to ensure that they are always able to deliver services to the satisfaction of our guests. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at THE STAY Boutique Hotel Central Square. Yours Sincerely, THE STAY Boutique Hotel Central Square Team

8/10 – Goed

Iavor

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Valentyna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There is perfect hotel in city center with friendly staff. Around are a lot of interesting historical events, Cafe and restaurants.
1 nacht verbleven in mei 2022
Reactie van The Stay Team op 10 jun 2022
Dear Mr./Mrs. , Valuable Guest First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely,

10/10 – Uitstekend

MESUT

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022

8/10 – Goed

Ivaylo

Positief: Netheid, personeel en service
Negatief: Comfort kamer
1 nacht verbleven in december 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2021
Reactie van The stay team op 15 nov 2021
Dear Guest, Thank you for your review. We will be happy to welcome you again in The Stay Boutique Hotel. Best regards,

10/10 – Uitstekend

Dimitar

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van Mirela Ivanova op 17 okt 2021
Dear Mr.,Dimitar First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, The Stay Team

10/10 – Uitstekend

Julia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great Hotel and friendly, professional staff ! Impressed! Julia
13 nachten verbleven in september 2021
Reactie van Mirela Ivanova op 13 okt 2021
Dear Mrs. , Julia First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, The Stay Team

10/10 – Uitstekend

Dimitar

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van Mirela Ivanova op 13 okt 2021
Dear Mr.Dimitar First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, The Stay Team

6/10 – Redelijk

Michal

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Failed hopes
Bathroom is very small and poor ventilated. When entered the room there was a musty smell - a window and a door to bathroom had to be open (after two hours was better). I would strongly advise against using the breakfast - there is no buffet, just a very poor menu in the bar next door. On the positive side the staff is helpful and friendly and the location is perfect to visit the old town in Plovdiv.
1 nacht verbleven in oktober 2021
Reactie van Mirela Ivanova op 6 okt 2021
Dear Mr.,Michal, Thank you for contacting the THE STAY Boutique Hotel Central Square regarding your experience during your recent stay. We greatly appreciate taking your time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay. It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose The Stay Hotel for your future travel needs. Sincerely, THE STAY Boutique Hotel Central Square Team

10/10 – Uitstekend

Martin

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021
Reactie van Mirela Ivanova op 6 okt 2021
Dear Mr.Martin, First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, The Stay Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
It was a great stay in every aspect!
2 nachten verbleven in augustus 2021
Reactie van Mirela Ivanova op 13 sep 2021
Dear Mr. Jose A, First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, The Stay Team

10/10 – Uitstekend

Stefan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2021
Reactie van Mirela Ivanova op 4 aug 2021
Dear Mr. Stefan First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, The Stay Team

10/10 – Uitstekend

Marieta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel
The location was excellent and the cleanliness of the room was superb. The room had everything you needed. The staff was incredibly polite and helpful. The only negative is that the room was quite small. However, i would stay there again.
2 nachten verbleven in juli 2021
Reactie van Rositsa Budakova op 22 jul 2021
Dear Mrs. Marieta Thank you for taking your time to share your experiences in THE STAY Boutique Hotel Central Square. We really appreciate your positive review. In our hotel we are trying our best to provide excellent customer experience. At the end of the day we are satisfied when customers are happy and continue choosing us for their next stays. Looking forward to welcome you again soon. Sincerely, THE STAY Boutique Hotel Central Square Team

10/10 – Uitstekend

Ayhan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Otel konum olarak şehir merkezinde olması çok güzel. Tek sorun odaların ve banyonun çok küçük olması.
2 nachten verbleven in juni 2021
Reactie van Simona Atanasova op 29 jun 2021
Dear Mr Ayhan , Thank you for taking your time to share your experiences in THE STAY Boutique Hotel Central Square. We really appreciate your positive review. In our hotel we are trying our best to provide excellent customer experience. At the end of the day we are satisfied when customers are happy and continue choosing us for their next stays. Looking forward to welcome you again soon. Sincerely, THE STAY Boutique Hotel Central Square Team

8/10 – Goed

Molly

Zakenreiziger
Positief: Netheid, comfort kamer
Good stay - would return.
I stayed for a week for a work trip. Location is excellent right in the town centre. The design of the hotel is very nice and modern but I would say it's a little scruffy round the edges, particularly the bathroom. I did also get a phone call to my room at 11pm asking for the ironing board back which I thought wasn't entirely appropriate. All in all a good stay and I would stay here again.
5 nachten verbleven in februari 2020

10/10 – Uitstekend

ELIF

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Very great location and very kind workers! Thank you for all.
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Otel budur!..
Mükemmel bir tesisti. Tek eksiği banyo-tuvalet çok küçüktü ve duşakabin yoktu, perdeyle ayrılmıştı..
1 nacht verbleven in september 2019